Mostly run by AIs - We're not in any disaster area
Mostly run by AIs. They even had the wrong info about our house in some cases because they just farm out that info. And, they often give conflicting info about your policy. Cancelled our property insurance through email without giving us a chance to replace our roof even though there were months and months until renewal. We got a new roof and attended to all their new questions after several years of coverage. Then they decided they would offer us a policy for 150% cost of the current policy.
4 June 2025
Unprompted review
Reply from Lemonade
Thank you for sharing your feedback—it helps us improve. If you’d like us to review your situation further or discuss your concerns directly, please reach out to us at help@lemonade.com. We’re here to help however we can.
