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Beoordeeld met 5 van de 5 sterren
Geverifieerd

Bought this a few years ago when it was on offer, and it became my all time Fave. I have been looking out to buy this for quite a while, but it has always been expensive, that is until a web se... Toon meer

Beoordeeld met 5 van de 5 sterren

After reading some of thr 1 star reviews which I agree with entirely, I added my review with 5 stars in the hope that more people might be warned about the lack of customer care. I bought a p... Toon meer

Beoordeeld met 1 van de 5 sterren

DO NOT WASTE YOUR TIME! ORDERED A HAIRDRYER IN JULY, ORDER WAS SHOWN BY ROYAL MAIL TO BE DELIVERED TO THE WRONG ADDRESS! HAVE HAD NON STOP PROBLEMS TRYING TO GET A REFUND. CUSTOMER SERVICE IS POINTLE... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren
Geverifieerd

I think it’s a great website with some fantastic deals The only thing I would say is that the next day delivery service is not great only because i have ordered twice now for next day delivery and bo... Toon meer

Wij controleren reviews


Bedrijfsgegevens

  1. Cosmeticawinkel
  2. Cosmetische producten leverancier
  3. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

69K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur


Beoordeeld met 1 van de 5 sterren

Appalling service-RM left my parcel…

Appalling service-RM left my parcel outside at 21.25pm, parcel not there when I went to collect! Sender refused to put in claim with RM for missing parcel as they say I have a safe space agreement with RM - which I don’t. £116 out of pocket and company are useless despite RM advising seller needs to claim they refuse! They keep you going in circles in the hope you will give up! AVOID AT ALL COSTS

1 oktober 2025
Review zonder uitnodiging
Logo Justmylook

Antwoord van Justmylook

Hello,

Thanks for your review.

Please can you supply us with your order ID?

Justmylook x

Beoordeeld met 1 van de 5 sterren

Disgusting customer service

Items was sent and stolen just look tje customer service does not care my items was paid for next day delivery and the driver didnt even knock on my door and parcel was left outside for anyone to steal, just my look customer service is disgusting and lack empthy so im down money with no offer to resend items.

Ive already gave my order number to your customer service they have said nothing they can do about as it was delivered , not my fault it was left by my front door for someone to steal it after waiting in for the parcel and the delivery driver didnt even knock or buzz my door.J27202111

16 oktober 2025
Review zonder uitnodiging
Logo Justmylook

Antwoord van Justmylook

Hello,

Thanks for your review.

Please can you supply us with your order ID?

Justmylook x

Beoordeeld met 1 van de 5 sterren

Really disappointing after receiving…

Really disappointing after receiving the wrong product now have to go though the rigmarole of return and waiting for the right product if they even have it ,it’s not for me not for a present but bought on someone else behalf who can’t use the computer who’s travelling next week!all I get is sorry that’s our mistake which is so unhelpful

15 oktober 2025
Review zonder uitnodiging
Logo Justmylook

Antwoord van Justmylook

Hello,

Thanks for your review.

Please can you supply us with your order ID?

Justmylook x

Beoordeeld met 1 van de 5 sterren
Geverifieerd

I’m still waiting for my order it’s…

I’m still waiting for my order it’s been 2 weeks and I’ve not had my confirmation email to tell me when it’s getting delivered even though they have taken the money out of my bank. I think I’ve been scammed

2 oktober 2025
Logo Justmylook

Antwoord van Justmylook

Hello,

Thank you for your review. We've looked into this, we can confirm that you left an incorrect delivery address at checkout. It is the customer's responsibility to leave correct delivery details at checkout.

We will contact Royal Mail and try to retrieve your parcel. If we are successful, we will be in touch to either reship/refund the goods. Justmylook x

Beoordeeld met 5 van de 5 sterren
Geverifieerd

Great prices

Great prices! My perfume arrived very well packed, and I couldn’t be happier. I’ll definitely be buying again!

20 september 2025
Beoordeeld met 5 van de 5 sterren
Geverifieerd

great company

great company, kept me up to date with order progress, came on time, well packaged, I made a mistake with my purchase which i returned and was refunded straight away, i would recommend this company as their prices are very competitive also.

1 oktober 2025
Beoordeeld met 1 van de 5 sterren
Geverifieerd

I unsubscribed to e mails days ago and…

I unsubscribed to e mails days ago and here you are still e mailing me!

2 oktober 2025
Logo Justmylook

Antwoord van Justmylook

Hello,

Thanks for your review. Please email customerservices@justmylook.com and we will unsubscribe you from our mailing list.

Justmylook x

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