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Beoordeeld met 5 van de 5 sterren
Geverifieerd

Honestly it was the quickest most helpful car finance company I’ve ever worked with, they were so helpful and explained everything into every detail making me feel comfortable and confident. If I coul... Toon meer

Beoordeeld met 5 van de 5 sterren

Can’t recommend enough! We dealt with Paige via WhatsApp to secure the behest finance deal to suit us on our purchase this week. She was absolutely incredible! Can’t thank her enough for making... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic customer service Jess has really took the stress out of everything for me and is still going above and beyond to help me solve a couple of problems. Can’t thank her enough would recommend t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren
Geverifieerd

Couldn't fault Match Me Finance.... unfortunately the garage who was selling the car, awful customer service. Changed the date the car would be ready.. 3 weeks later still not ready and was tol... Toon meer

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Bedrijfsgegevens

  1. Autofinanciering en -lening bedrijf
  2. Automakelaar
  3. Autodealer
  4. Financieringsmakelaar

Geschreven door het bedrijf

Match Me Car Finance is an Online Car Finance Broker established in 2018. We compare the UK's leading car finance providers and offer our customers the best rate! A fast-growing company with a passion for customer satisfaction, our team is dedicated to providing an unforgettable journey for our customers, matching them not only to the best rate for their credit but also to the car of their dreams. Our customer-centric values drive the growth of our company, enabling us to employ like-minded individuals with the same focus and vision, putting our customers at the heart of what we do.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur


Beoordeeld met 5 van de 5 sterren
Geverifieerd

10/10 service honestly so quick and reliable

Honestly it was the quickest most helpful car finance company I’ve ever worked with, they were so helpful and explained everything into every detail making me feel comfortable and confident. If I could I would give their sales team 10/10 stars. Thanks to Mo as-well he helped me a lot and another gentleman too who helped me with a lot of things. Honestly will be recommending to anyone. Thank you.

8 december 2025
Beoordeeld met 5 van de 5 sterren
Geverifieerd

Jahfar at match me car finance was an…

Jahfar at match me car finance was an amazing person he help me through the whole process with no stress for me at all from first contact he had found me my car that was perfect for my needs and had the whole deal sign and fine within two hours it was amazing to purchase from him as the no stress and smoothness was tottaly unexpected as purchasing a car usually comes with the headaches thanks jahfar would highly highly recommend Steven mc

5 december 2025
Beoordeeld met 5 van de 5 sterren

Can’t recommend enough

Can’t recommend enough!

We dealt with Paige via WhatsApp to secure the behest finance deal to suit us on our purchase this week.

She was absolutely incredible! Can’t thank her enough for making the process so easy and straightforward for us!

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer service Jess has…

Fantastic customer service Jess has really took the stress out of everything for me and is still going above and beyond to help me solve a couple of problems.
Can’t thank her enough would recommend to anyone who’s struggling with what car they want or where to get one from.

5 december 2025
Review zonder uitnodiging
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

🙌 Great to read this – we’re so glad Jess could take the stress out of things for you and is still helping you get everything sorted. Thanks a lot for the recommendation! 🚗

Beoordeeld met 1 van de 5 sterren

Very disappointed

I don't know how to express my frustration but someone is laugh. Customer complaint team organised an inspection from Scatia. Been waiting for this guy almost 3 weeks. Got canceled twice. My vehicle is non driveable since September 2025 when is was on fire. The car was faulty on purchase.
The car had a diagnosis from a verified mechanic but match me wasn't happy with it. They said they'll sent a specialist to do full diagnosis. This "specialist" left after 5 mins. Saying that he is here only for electrical faults. The car cant be started so he just took a pictures of the top on engine and the oil dip stick. I could do that myself for FREE. Before he left said we need to wait for report for 10days. What report?! He did not do anything. Im really fed up as we're in december and not getting anywhere.

I think I have no other options just to seek a legal advise against match me as the seller has disappeared and match me took the responsibility for fixing the car. My advice is if anyone is dealing with complaint team and not getting anywhere within couple of weeks. Don't bother waisting your time. Either contact ombudsman or just get a legal advise if your consumer rights has been breached.

4 december 2025
Review zonder uitnodiging
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

Hi Barbara,

Thank you for taking the time to leave this review. We’re sorry to hear how frustrated you feel with the situation and how long it has been ongoing for you.

From what you’ve said, we understand you have concerns about the vehicle's condition, the inspections that have taken place, and how your case has been handled so far by our team. We do take this kind of feedback seriously, and we appreciate you raising it.

We’re not able to identify your account from the information in this Trustpilot review alone, but it appears our Complaints Team is already dealing with your case. Please continue to liaise with them directly so they can review everything in detail and keep you updated on the next steps.

Kind regards,
The Match Me Car Finance Team

Beoordeeld met 5 van de 5 sterren
Geverifieerd

I had a great experience with match me

I had a great experience with match me. Luke went above & beyond for me to get the deal sorted as quickly as possible. I strongly recommend Match Me car finance

3 december 2025
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Antwoord van Match Me Car Finance

🙌 Thanks so much for the review – brilliant to hear Luke went above and beyond to get everything sorted quickly, and we really appreciate the recommendation! 🚗

Beoordeeld met 1 van de 5 sterren

Misleading process

I have low credit but took the online application from ClearScore because it indicated I had an 95% approval chance.

After completing the online application I was told I wasn’t eligible which I was fine with and went about my day. Then an advisor messaged me saying I was approved. I messaged back saying no I wasn’t and I’m cautious of any further hard checks.

They then called me, telling me I was approved for a loan. I was confused and repeated that was ineligible via the online application and cautious about further hard checks being made.

They proceeded to tell me I was approved already so there wasn’t anything to worry about. I told them the car price and make and reg and gave me a quote for an amount each month which I was okay with.

On the way to pick up the car they then told me the terms had changed and I had to put down 3k, which I didn’t have.

At that point I felt very disappointed but was already on my way to get the car. I reluctantly let the advisor make more checks to see if anything could be done but to no avail.

In the end I was left with no car and multiple hard checks on my file.

I just felt very misled from the jump, from the indication on ClearScore for a 95% approval at 13.9% to then being rejected. Then being messaged I was approved, replying to refute it and the eventually being called and persuaded to continue and finally having the terms being changed on a supposed approved application.

Not a very honest process in my opinion.

24 november 2025
Review zonder uitnodiging
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

Hi Edward,

Thank you for taking the time to leave this review. We’re sorry to hear that you feel unhappy with your experience and that the process left you feeling misled and disappointed.

From what you’ve said, we understand you have concerns about how your application was handled, the information you were given during discussions about approval, and the impact on your credit file. We take feedback like this seriously, and we appreciate you bringing it to our attention.

We’re not able to identify your application from the details in this review alone, so if you would like to have it looked into in more detail, please get in touch with our Complaints Team on 01925 696 373 or complaints@matchmecarfinance.co.uk

A team member will be happy to review this with you.

Kind regards,
The Match Me Car Finance Team

Beoordeeld met 5 van de 5 sterren

Jamie made my experience very smooth…

Jamie made my experience very smooth sailing. He was so helpful, and so enthusiastic to help me find my perfect car. I had a bad experience with a previous company and Jamie made it his challenge to help me. Not only did he help me find a new car (my first choice of car) he also helped me part exchange my current vehicle at the time. Honestly couldn't ask for a more experienced and helpful member of staff to help me on this journey. Thank you so much

29 november 2025
Review zonder uitnodiging
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

🚗 Love this – thank you for sharing! Really glad Jamie turned things around after your previous bad experience, helped you into your first choice of car and even sorted the part exchange along the way; we’ll be sure to pass your thanks on to him. 😊

Beoordeeld met 5 van de 5 sterren
Geverifieerd

"I've had an amazing experience with…

"I've had an amazing experience with this car finance company! Their team was super helpful, answering all my questions and finding me a great deal. The process was smooth, and I drove away in my new car afterwards. Their rates are competitive, and their customer service is top-notch. I appreciate their transparency and flexibility. Would definitely recommend to friends and family! Thanks for making buying a car a breeze!"

1 december 2025
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

🚗 Thank you for such a brilliant review! Really glad the team could answer all your questions, find you a great deal and make getting your new car feel easy from start to finish – we really appreciate the recommendation. 😊

Beoordeeld met 5 van de 5 sterren
Geverifieerd

Great service

Great service, they take care of everything and always stay in touch. Such an easy process. Thank you

1 december 2025
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

🚙 Thanks so much for your review – great to hear the team kept in touch, took care of everything and made the process easy for you. Thanks for choosing us! 🙂

Beoordeeld met 5 van de 5 sterren
Geverifieerd

A wonderful great experience

A wonderful great experience

27 november 2025
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

😊 Thanks so much for your review – really glad you had such a great experience with us! 🚗

Beoordeeld met 5 van de 5 sterren
Geverifieerd

I never in my life thought I could get…

I never in my life thought I could get car on finance! The guys, Bob, Neil and Lyndsay were all amazing and really helped with the process. They were in touch throughout and I really thank them for their excellent customer service!

26 november 2025
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

🙌 What a lovely review – huge thanks for sticking with us and for the shoutout to Bob, Neil and Lyndsey. It’s brilliant to hear they kept in touch and helped you get finance when you didn’t think it was possible. Enjoy the new car! 🚗

Beoordeeld met 5 van de 5 sterren
Geverifieerd

highly recommend

Was really helpful and I would highly recommend using these for car finance

26 november 2025
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

😊 Thanks a lot for your review – really glad you found us helpful and we really appreciate the recommendation! 🚗

Beoordeeld met 4 van de 5 sterren
Geverifieerd

Couldn't fault Match Me Finance...

Couldn't fault Match Me Finance.... unfortunately the garage who was selling the car, awful customer service.

Changed the date the car would be ready.. 3 weeks later still not ready and was told another 2 weeks... when arrived on the agreed day, car wasn't on site.. it arrived one hour later than agreed, no explanation apart from was on a test drive and needed screen wash.

28 november 2025
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

😢 Thanks for the 4 stars and for sharing what happened. We’re glad you were happy with us, but we’re sorry the experience with the supplying garage was so frustrating, especially with the delays and lack of communication on collection day. We work with a wide range of dealers and use feedback like this to review who we partner with, so we really do appreciate you letting us know. 👍🏼

Beoordeeld met 5 van de 5 sterren
Geverifieerd

Great service good communication

Great service good communication. Ease with dealing with finance

28 november 2025
Logo Match Me Car Finance

Antwoord van Match Me Car Finance

🙂 Thanks so much for the review – really glad you found the service good, communication clear and the finance easy to sort. 🚗

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