SUPPLY LEADER Reviews 487

Streamlined our entire procurement process. We connected with reliable overseas manufacturers through the platform and saved over 20% on our usual costs. The integrated logistics made international shipping surprisingly simple. Highly recommend!

I was hesitant at first, but this platform is a total game-changer. We found suppliers for custom merchandise in under 48 hours, and the entire process was transparent from quote to delivery. The quality was even better than promised!

No problems with 5 orders. I would like the delivery to be faster, but 7 days is an excellent result.

SL is the top website for finding suppliers and analyzing prices. Everything is easy and user-friendly.

Hello everyone! I used this service to place a wholesale order for Mr. Sketch Scented Markers and wanted to share my experience with the company.

Product search: overall, the interface is intuitive. I was able to browse categories, search by keywords, and see all the analytics in one place, which was convenient. On the product page, there are options to find original manufacturers or what I understood as regular suppliers if you want to order a similar product. I submitted a request to find the original manufacturer. The request went through, and I just had to wait. The next day I received a response with all the details: product cost breakdown, minimum order quantity, and shipping cost (shipping within the US was free).

Then came payment, placing the order, and waiting for delivery. The shipment arrived at my warehouse in the Miami area in 9 days. Packaging, paperwork, and product quality all matched the description and my expectations. I additionally requested an LOA from support; they provided it within 3 days, and the format was acceptable for my needs.

After that, I also ordered product samples for my own store – a set of kitchen utensils for cooking (spatulas, tongs, etc.). This time I requested private label branding under my own brand. I’m currently waiting for the samples. Delivery is taking longer now, but that’s understandable since the factory is not located in the US.

Overall, I’m satisfied with the service. The only thing that confused me a bit is that it works on a subscription model – it looks like it’s mainly designed for the B2B segment, so you can’t just make a simple one‑off purchase without a plan.

In terms of reliability, I have no complaints: everything was handled clearly, responses were quick, and the order was delivered exactly as promised. Pricing is transparent – if shipping is stated as free, it really is free, and they don’t add any hidden markups.

There is something very fishy going on with this website.

PREDICTION: You will see a few 5 star reviews pop up immediately after mine, suspicious?

I don't appreciate when a "company" tries to silence the truth, seeing how they reacted I strongly advise anyone to dig a lot deeper and read all the reviews here before risking being fooled by their system, it is designed to take your money. I am now even more suspicious than before, so I took the trouble of collecting previous feedback, all of which indicates review manipulation.

DO YOURSELF A FAVOUR, READ THE NEGATIVE REVIEWS

"my experience was nothing like what others have described"

"$238 for a monthly subscription to have nothing of use. All the items they show, if brand name, are not actually supplied. don't waste your hard earned money here."

"Amazon Seller stay away this wholesaler is not for you even you buy enterprise subscriptions plan (798$). They buy your inventory from local sellers and amazon reject their invoices and LOA (letter of authorisation) documents and flaged your account permanently. All 5 stars reviews are ____"

"Very deceptive service — beware before purchasing any plan!"

"After paying, instead of giving me verified wholesale suppliers as promised, they only sent me links to Chinese Alibaba suppliers, which I could have found for free with a simple Google search. This is not what was advertised."

"they pretended to offer US wholesale sources, but what they delivered was generic and useless."

"I have already reported this to my bank as fraud and submitted complaints to econsumer.gov and the FTC. I advise everyone to stay away from this company — do not trust the positive reviews you see here. I believe many of them are fake or misleading."

"I received multiple customer complaints questioning the authenticity of the products."

"Beware of ____. All products are ____, subscription is _____ of money."

"5* reviews are all ____. all the products they have is ________ products produce from manufacturers in china/hong kong."

"I have made 2 different orders and both products were ____. Their products are ____ china products and not the original."

"This company is a deliberate and very elaborate ____ to sell you _________ products from China. The website lists an address in Casper WY but that's a _____ ______ business. Actual head office is in Hong Kong. This is why there is no phone number. Many levels of ___________ activity here. The 5 star reviews have to be ____ like everything else. "

"This company is a joke the stuff they sell is ____ and the shipping is more than the product to see what they really have you have to pay then realize that you got _______ "

"This company _____ you in with a subscription, for brand name product they Advertise you can get at whole sale. Then when you pay for the subscription, they only show you ____ brands they own. Complete China ____ "

"For Amazon , Totally waste of time and waste of money , they have cheap quality materials products , Noo Amazon does nott accepted theirs invoices, Poor services , please stay away from these _________"

"They are ____. Never ever ever ___ them.
I paid them for a product from germany and they sent me price for chinese products price.
The advertisement was the product from germany.
Their one day trial is also ____. It is nothing.
They refused to ______ ______.
Do not pay them! Do not believe them.
They show you ____________ products until you pay them.
This is my real experience."

Below is my review they tried to bury:

WATCH OUT!!!
1. They simply showcase products from 1688 and mark them up

2. 1688 is a Chinese website, where copied products abound. Counterfeits are ILLEGAL, anything counterfeit WILL GET YOU BANNED FROM AMAZON, EBAY and in trouble with the law.

3. Enter an Amazon product url in SupplyLeader to get a quote, you will immediately see the wholesale prices are made up, for different products or purposely marked down to lure signups.

4. Supply"Leader" charge $100/$800 just for the privilege of accessing the same information!

5. They are based in Hong Kong! There is a lot of counterfeiting originating from Hong Kong, check their legal info page for proof of their administrative office.

6. I suspect the majority of positive reviews on their profile are purchased, 16% negative... read them all to learn the truth.

RUN WHILE YOU CAN!!! I HAVE.

I’ve had an extremely difficult time trying to do business with Supply Leader Group Limited. It’s almost impossible to place an order. On top of that, it’s very hard to reach anyone for help—No responsive customer service, No clear contact options, and No follow-through.

I’ve wasted too much time just trying to complete a simple order. Very disappointing experience overall. I would not recommend them until they fix their website issues and improve communication with customers. Won't me a refund I've been paying $39.00 since Feb 2022 to current

this is a scame i got robed and been a month i got nothing traking oreder dont work and never shipped my orders i put a few bad reviews but never gets posgted i hope you guys pay for what are you doing karma will get you who ever you are that scam me you will pay

Not sure if the reviews here are truly legitimate or written by bots, because my experience was nothing like what others have described — quite the opposite, in fact.

First of all, the response time from their support team was extremely slow. Each time I asked a question, it took about a day to get a reply, which made the whole process drag on for weeks just trying to figure out how to use their platform.

Secondly, their platform frequently malfunctioned. I reported the issues multiple times and even sent screenshots. While they apologized and said they would fix it “right away,” the problems kept happening — and the last issue took them nearly a week to resolve. Since they don’t work on weekends, that meant I couldn’t source anything for almost an entire month.

What’s worse is that, despite these ongoing issues that clearly came from their side, they did nothing to compensate for the time and productivity I lost. It honestly felt like they didn’t care about their customers at all — only about their own time and money.

Considering that the subscription fee is not cheap, I expected much better service and accountability. Instead, I was even told that if I wanted better treatment, I should pay for a higher-tier plan. That’s incredibly disappointing and unprofessional.

In the end, I basically paid for a month where I couldn’t use the service due to their technical issues, and they completely ignored my request for fairness. Extremely disappointing experience overall.

The email used to create an account was brayanstayflyin @ yahoo.com.
Reply to previous message.

I signed up after talking to one of their support reps, They we're located, over in the Philippines. I gave her like 3-different products, for top brand products that I wanted to source. She found them & even gave me the wholesale prices for each item and the MOQ. She told me that after I subscribed that I could purchase these exact brand items. Not true! Once I signed up & I tried to actually purchase these brand name items! It actually showed me the correct pictures from the manufacture but after a search, it's only for generic Chinese brand. This was completely Misleading! I can source these items for free on Alibaba. I canceled and they have refunded me! They would probably do better, just being honest &better training, also perhaps, if they didn't outsource their customer support. You guess you get what you pay for!

I signed up for SupplyLeader to purchase badminton shuttlecocks in bulk for my club, but I am unable to complete any orders. Every order gets cancelled, and despite escalating the issue to their supervisor multiple times (at least five times so far), I only receive promises that someone will get back to me — but no follow-up ever occurs.

I have been promised to receive the supplier database or details, but I couldn't find any supplier contact information on their website.

There is no support phone line. You need to send them a message, and you will get the same kind of response in return.

Meanwhile, they continue charging a monthly subscription fee without providing any actual service or successful order fulfillment.

Be cautious before signing up. Their marketing team claims they’ll help you get the best prices and products, but in my experience, they fail to deliver on that promise and just keep charging fees without results.

$238 for a monthly subscription to have nothing of use. All the items they show, if brand name, are not actually supplied. All smoke and mirrors, don't waste your hard earned money here. There are plenty of other reputable wholesalers out there for businesses. I tested it, it cost me money that I will never get back. Please take my experience and save your money.

Do not use this website/service!!!

Before I subscribe, I had searched for this company and saw the many good reviews here. However, because I'm cautious, I had requested a call, in which on the phone, I asked to tell me what's my price per unit of a product that I'm of interest to buy, and was told that it was $2.99/unit if purchasing less than 50 units.

I was also told over the phone before subscribe that I'm able to get access to the suppliers list, and even know in which warehouse (Canada, US, UK etc) the product will be shipped from etc.

However, when I subscribe, not only that I wasn't able to see the price, I can't even see other information that was told over the phone, such as supplier database, know in advanced where the product will be shipped from, as well as to be able to order the products.

Upon asking them why I'm not seeing what I was told over the phone after I subscribed, I've messaged and also requested a call. However, when they call, they only rang once and hung up. Had requested for refund, and no action was taken.

Thus am calling the credit card to reverse the transaction that I've made, as well as putting my honest review.

If you're going to use this company, you've been warned.

All the suppliers that i found was none existing and i payed over 300$ in total for just one month because i had to upgrade my subscribtion. All my request came back as “suggestions” and they never restored my request nor helped me further. Every supplier you Can find on this side is also on alibaba for free. But here they charge you every month and is just the middelman that puts the extra Price on for ordering for you through the supplier. You can’t even get in contact with the supplier yourself but you ate paying a monthly subscribtion on hundreds of dollars?? Big scam

I just want to get some information about your services, does amazon accept the invoices provided by you? And do you give LOA documentation for each purchase and brand bought from your website?

I can’t seem to get an account and there is no response by email to reset password. I know my original pw is correct but the site tells me it is wrong

Amazon Seller stay away this wholesaler is not for you even you buy enterprise subscriptions plan (798$). Amazon will close your account they are not distrbutors and dont have physical address or warehouse. They buy your inventory from local sellers and provide fake invoices and LOA (letter of authorisation) for amazon when you will submit amazon reject your documents and flaged your account permanently. All 5 stars reviews is Fake

When I tried to report the issues with my order poor quality and missing items I was met with endless excuses. At first, they promised to process a refund, then later claimed they don’t usually issue refunds for wholesale orders. Instead, they tried offering a small discount on my “next order,” which made no sense because why would I risk buying from them again? I lost money, time, and trust. This company is not reliable.

I rarely leave negative reviews, but my experience with this company was frustrating from start to finish. The customer service was slow to respond, and when they finally did, the answers were vague and unhelpful. The products I received were not the same as advertised, some items were of poor quality, and a few were even missing from my order.