Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen.

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren
Op uitnodiging

Looking for the right Home Insurance can be quite daunting but with Esure I found a company that set my mind at rest! It explained clearly what was offered and the website was easy to use. The whole... Toon meer

Beoordeeld met 4 van de 5 sterren
Op uitnodiging

Order on 4th sia acceptedbut no documents or money taken until today. Because of this reordered on 6thand now paid twice .Please cancel second order pol. number ending 436

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren
Op uitnodiging

After way I was treated by my previous provider despite being a loyal customer or year. I was really pleased with esure. Got my insurance at a good price, which included everything i required.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren
Op uitnodiging

Joined, as current insurance wanted 500 more at renewal, knocked it down by 100 to try to keep me. I'm new to using this company, so will see how things go this coming year, so far so good!

Bedrijf heeft geantwoord

Wij controleren reviews


Bedrijfsgegevens

  1. Verzekeraar

Geschreven door het bedrijf

To see what we can offer you on our 5 Star Defaqto rated car, home, and travel insurance get a quote at www.esure.com . You might save some money! Founded in 2000 by direct selling pioneer Sir Peter Wood to initially provide car insurance on the internet, plenty has changed over the years. Now we’re a one stop shop taking care of most of your insurance needs. Fast forward to today, and we have over 2 million customers, providing great customer service to policy holders up and down the UK. All of our call centres are full of friendly staff, happy to help when you need them.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

65K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur


Beoordeeld met 5 van de 5 sterren
Op uitnodiging

Very pleased

Very easy to complete the online forms, also pleased with the price for the car insurance.

5 december 2025
Beoordeeld met 1 van de 5 sterren

Avoid at all costs!!

This insurance company are unfair and ignorant! Once my policy is over I will never get insured with them again! After being tailgated and rammed into from behind on purpose, they still found me at fault! The other driver failed to stop and done a runner! It turns out he was also insured with esure and had told them I cut him up as 2 lanes merged into 1, lying! In this case neither of us had dashcams so it was my word against his and they took his word over mine! Please someone explain to me how this makes sense? In this case surely it would go 50/50 at least? I believe they have not done their due diligence and completely disregarded my side of the story, for this I am seeking legal advice! Not only have I lost £1600 excess but will also lose years of NCB! Whilst this was under investigation they kept putting the claim status as my fault, very unprofessional and biased. This goes to show they never cared for my side of the story. Well hey, if you want to ram your car into another and get away with it then this is the insurance company for you! Frauds!

9 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren
Op uitnodiging

Esure - the hassle free Home Insurance

Looking for the right Home Insurance can be quite daunting but with Esure I found a company that set my mind at rest!
It explained clearly what was offered and the website was easy to use.
The whole process was quick and efficient and I would certainly recommend Esure for anyone looking for hassle free Home Insurance.

9 december 2025
Beoordeeld met 1 van de 5 sterren

Dreadful experience

Dreadful experience. Spent nearly an hour to cancel. Despite my cancellation they still charged me for the policy. Maybe if I'd made a claim and it was resolved I would have been happier. The on line chat is extremely frustrating.

9 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Another weeks goes by and still this so…

Another weeks goes by and still this so called insurance company have failed to contact my witnesses, excuse after excuse. Emails remain unanswered. 14 weeks and counting…..

Claim Ref: 5000203518
Reg KR17 JNX
Date of incident 05/09/2025

8 december 2025
Review zonder uitnodiging
Logo esure

Antwoord van esure

We are sorry to hear about the delays and that this has been your experience. We would ask that you edit your review, by logging into your Trustpilot account and remove any policy sensitive details for your own security. We kindly suggest sending your review and policy information to us at trustpilot.feedback@esure.com and we can assist you further. Thank you for the feedback.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer