1st CENTRAL Insurance Reviews 167,789

Its early days, to comment, w'ell wait before commenting. Can you post all the details, asap, especially the breakdown details. Address- Alan Oliver, 5 Lakin Close, Carshalton, Surrey, SM5 3DU. Tha... See more

A very easy setup glad that I decided on this insurance cover. The cover itself is so much cheaper than getting it done via a broker and with every thing costing so much more at present it's great to... See more

I long time customer can’t always get app to open and receive messages to renew insurance even when I have done so. Very stressful as last thing you want to happen near car insurance expiry date... See more

Very straightforward to complete online, the price was great compared with many others I had looked at. As an 80 year old driver I only do less than 2500 miles a year only around town and area, there... See more

Overall a very fair price for my car insurance, it wasn’t clear that you should change the start date of the policy during application online, after contacting customer support via chat bot I was told... See more

Outstanding service from Sebastian Sanger! Sebastian was absolutely brilliant — he dealt with my query straight away and made everything so easy from start to finish. He was professional, friendly, a... See more

Great renewal price even lower than last year by quite a lot which is rare nowadays!didn’t have to do anything as set automatic and emailed well in advance to notify renewal price

Able to do easily sort online. Felt A bit long winded though. With some Questions asked already answered. After going to purchase. My only issue. Probably not for others I understand that. But ver... See more

First and foremost the quote for my vehicle was the best. Easy to navigate the application and the ability to include and/or exclude options pertaining to the policy was straightforward. Subsequent se... See more

Having observed my son doing the application on line it appeared to me he managed to complete the forms easily without any hindrance. This made my life easy as I am not that IT savvy.

Generally ok Adding optional extras a pain Could do with just a simple tick list as everytime u tried to check out it came up with optional extras on my previous provider policy and not on this... See more

the set up of insurance was easy and chatting to someone on line was good. still cannot get on my account after numerous times. my partner tryed to get insurance but would not accept his bank detail w... See more

Really useful website in respect of sorting out insurance for my car. Everything, was shown clear and I could understand all of the policy details and could change things if I needed more to be added... See more

The quotation that I received from you gave the start date for the policy as the 6th October as I requested. You took the money out of my account on the 27th September! The quote that I was given had... See more

Service was great until I asked to change date of my start date from 10th October to the 9th October and was told I can’t and would have to start a new quote. How ridiculous that you can’t change a 10... See more

Been with central for several years, l have shopped about for better insurance but never found a better quote. It is mainly online but easy to navigate.also helpful when phoning although does take a w... See more

Having decided to accept a quote for car insurance over the phone, the whole transaction was frustrating and difficult. I am disabled and use hearing aids. I had to type in my card numbers using the k... See more

The quote was cheapest I have found. However, when actually going through the process there were some hidden fee's that were not included in the original price found on the comparison site.

Getting my car insurance from 1st Central was an excellent and easy process. Clear necessary questions were asked. All that at an excellent price. I can highly recommend.

The quote I received via a comparison site was £856.80. This was the cheapest I had found so went with this. Clicked through to the website to proceed with the quote and receieved an email from 1st ce... See more

A first time vehicle renewal with 1st Central, everything went smoothly with no issues. Much to my amazement the premium was less than my first one. I like to have a long term relationship with servic... See more

Advisor was very knowledgeable about 1st central’s products, she made my experience easy and clear, I was dreading it, where I live I need my car , I was changing vehicles. Needed it to be insured,... See more

Was early reminder about insurance renewal and easy fill up for changes or adding what you need for next year.couple reminder about when will be taking money .you just sit and relax everything done an... See more

I was searching for a better offer on confused.com and found 1st Central Insurance offer for my new used Ford Ka 1.2l 👍 My old insurance quoted me far too much for the car so I declined that 👌 So v... See more

I am very happy with service received overall; however, one member of staff told me, at last minute, that my policy was not going to renew despite the emails confirmed that it was renewing. That ca... See more

Had to stop my old car insurance renewing as I just secured another car purchase. Able to set up new vehicle insurance fir 1st day October. All done smoothly with no complications.

To renew my car insurance the company did all the work for me. It was very straightforward and explained very well in an email. My policy is over £100 cheaper this year too. Would highly recommend if... See more

Very smooth process online, payment processed to come out on the 1st of month same as my other direct debits. So far excellent service, thank you.

The website was very clear and straightforward to use. The prices were very competitive. My previous insurer was offering to renew with an increase of 35.5%. The 1st Central price was 45% lower than t... See more

I asked for a comprehensive policy that included all the extras i thought were neccessary to cover every eventuality. I couldn't find a better quote and my renewal actually cost less this year! I see... See more

For various reasons I have had more verbal contact with advisors than on line, and it has been excellent. Polite and professional. I was happy to stay with 1st Central.

Motor Insurance. Given details of renewal in plenty of time too enable me to explore all my options, couldn't be beaten on price and it's an upgraded policy to boot + automatic renewal

I've just recently switched my car insurance over to 1st CENTRAL Insurance. It was easy to purchase my car insurance online, and I also appreciated how the information given regarding all the options... See more

Over all a good experience. 1st Central recovered my original quote as my payment was over due. They honoured my original quote so I was very satisfied.

Great price for car insurance i always get quotes 4 weeks before insurance ends and 1st central were the best by miles so i took out policy there and then to run as soon as other policy runs out .

I've been with 1st Central for few years now always helped me and my car insurance renewal there cheap ,and willing to help anytime I might need it thankyou 🙏

I unfortunately had to make a claim after someone reversed into my parked car leaving considerable damage. I called and was put through to an advisor very quickly, no robots, who made a very stressfu... See more

Obviously the price was the main thing I liked No English call centre was defo a con already.. hopefully I don't ever need to claim, else I'm not confident it will be an easy process

This company has made it easier for me to obtain car insurance. The competitive rate for my car insurance seems very reasonable. Am glad I chose 1st Central insurance.

This will be my third year with this company. They gave me plenty of advance notice that my policy was up for renewal and what the new (lower) charges would be. It was super easy and seamless to ren... See more

I’ve always found this company to be the most competitive for insurance. Hassle free motor insurance for many vehicles I’ve insured with them. I would recommend this company to anyone.

I couldn't add things and then change them to see the difference in overall price, if I tried to do more than one quote it timed out the previous one.

It was a bit confusing with the policy involved and when you get to the end ,its showing something else. Just make it a bit more clear and understandable.

Have had several policies with First Central, found them to be a decent company, the dashboard for making changes to your policy if needed is invaluable.

I bought a new insurance from 1st central again through gocompare... Therefore, please let this insurance get ended.

Made a mistake and booked 2 policy's, and paid for them. Rang 1st Central and explained, refunded 1 policy right away. Great service, Thank you.

Easy renewal with no problems at all .. sent quote through and was happy and just continuous cover throughout

Smooth, easy and simple to use for car insurance. This is my 3rd time with them, and they have always been great and their customer service quick and friendly.

Excellent experience throughout from the beginning to the end. Excellent quote price and benefits on your car insurance policy. I can't recommend them enough. Very good customer service as well.

My experience was 1st class so so easy and very quick to insure my car would well recommend 1st Cental.