Ace & Tate Reviews 2,890

In love with the Ace & Tate store in Northcote road Battersea. Brilliant eye test from the amazing Sarah, with lots of eye care advice thrown in. Wonderfully curated collection of frames with... See more

Had my first eye test in over 10 years at the branch in Islington and the service was excellent. Sales assistant done a great job at answering any questions and Alisa the optom was very thorough when... See more

Excellent service from Leo at Coal Drops Yard on two separate visits . Ace & Tate have a great range of stylish glasses so it's good to get advice in choosing just one ! Very helpful aftercare too ,... See more

I arrived on time and went straight into the eye test. Radhika the Optician was thorough, clear, and really easy to talk to. The gent on the floor was just as helpful, answering my questions and... See more

Had my eye test and glasses done here a year ago and they're still in great condition. Popped in today for an adjustment and Alisa was quite helpful and straightened up my glasses very quickly. Alw... See more

Just an Excellent Service. Have been a customer for 6-7yrs, at first mainly for the style at the price. Having recently bought some super expensive varifocals I foolishly tried to bend them into sha... See more

I wanted to get a new pair of glasses, so I went to Angel’s shop and Mel helped me, she was absolutely lovely and the experience was incredible. She recommended the frames that suited me best and I ha... See more

The product and the service while purchasing their glasses is top notch. But what has completely blown me away is their service later on. I have had their glasses for at least 3-4 years and have had t... See more

I had an outstanding experience at the Ace & Tate store in King’s Cross. I was helped by Leo (I hope I got his name right!), and he was simply exceptional from start to finish. He combined genu... See more

Outstanding service from the Oxford store - again! Went to get old glasses tightened a little, spotted a pair of glasses I liked, got a same day eye test where Zara the optomitrest did a great job, or... See more

Really professional and thorough experience from staff here, optometrist was brilliant and thorough with my eye exam and Ella was very helpful at helping me with doing extra checks to make sure my new... See more

Went to get a couple of pairs of glasses adjusted at the Upper St. branch and had a really good experience! Meganne especially was really helpful.

The amazing staff made me a repeat customer of the Cold Drops Yard branch. They were so helpful and patient with my eye test and explained the whole process to me. The store has great vibes and they c... See more

Went in to get my glasses adjusted and the staff there (Rochelle, Maryam and Alina) were super nice and helpful. Rochelle gave me some great tips about my current frame and how different styles of fra... See more

Went in to get my glasses adjusted at the store on Upper St. and the team was super friendly and helpful. Appreciate your service!

I really love the Neil extra large glasses I bought from here. They feel very sturdy and of great quality, and the lenses make my vision feel really comfortable and are easy to clean. The staff helped... See more

Every single member of staff at the Northcote Road (London) branch were extremely helpful, knowledgable and friendly. I had a problem with the lenses in my first set of glasses, but the very friendl... See more

I had a great experience at Ace & Tate in Bristol. The eye test was thorough and unhurried, and the optician explained everything clearly. The staff were genuinely friendly and helpful from start to... See more

I have recently visited Ace and Tate Leeds Store. The customer service experience is outstanding there. Particularly Alina and Rochelle helped me choosing the right frame as well as deciding which len... See more

I have been buying Ace and Tate glasses and sunglasses for years however I wanted to flag how good their after care is. I recently took a couple of pairs into the Coal Drops Yard branch to get the arm... See more

Always an incredibly smooth experience with Ace & Tate, beautiful glasses and a simple and uncomplicated process. Special shoutout to Leo from Ace & Tate at Coal Drops Yard for the impeccable serv... See more

I had a really good experience at the Ace and Tate store in Coal Drops Yard. The staff were super friendly and patient, and they actually knew what they were talking about. I usually struggle to find... See more

I visited Ace & Tate in Oxford last week while on vacation in England. I was assisted by Stan, who gave me excellent advice and helped me choose a beautiful pair of glasses that I’m very happy with... See more

I have been going to Ace & Tate for over 2 years not, every time I’m greeted with such lovely welcoming staff. Kyla supported me end to end from solving an issue I was slightly worried about with my v... See more

Had the pleasure of having my sunglasses sorted out by Mel at Angel Store, had a really great experience with her. Would highly recommend! Will be coming back

Great service in store from Charlotte and Lara today will definitely come back to Upper street to get my new frames!

Had a great experience at Ace & Tate in Leeds about a year ago. Got a free eye test, all very professional and reassuring. And a lot less chaotic than the ones I'm used to at Specsavers, which seems... See more

Exceptional service especially in the store in aden Bosch. Bought two multifocal glasses and vision was up to two times not good. Without issues Ace & Tate measured and delivered new glass. Next t... See more

I visited the Oxford store last sunday (26/10/25), and the sales assistant named Bhavana was really helpful and she had patience in explaining me different types of glasses and its unique functions. G... See more

I visited to get some new frames after trying what felt like every pair of glasses in the usual high street stores. Alina was absolute fantastic and I was sorted with 2 pairs within about 15 minutes... See more

The best and most complete eye test I have ever had (and free!). The staff in the Leeds shop (Alina) are very friendly and experienced, providing customised stetic advice without any pressure to buy a... See more

I had great experience at Ace & Tate in Oxford! The staff were incredible. Finally I have found the right frame of sunglasses for my shape of face. I have always struggled to get really comfortable an... See more

Absolutely amazing service!!! Choice of frames are fantastic and very individual. I would Absolutely recommend the Cardiff store. I would go in there every day if I could Special shout out to Casey... See more

The staff was incredibly friendly and professional, and the selection of frames was outstanding. A special thanks to Stan, who went above and beyond to help me find the perfect pair of glasses. His pa... See more

I collected my glasses from Stan at Oxford - absolutely great, really good attention to my needs for adjusting my glasses, so polite and knowledgable. thank you Stan.

The staff is very friendly and competent, the glasses are great and the counseling/advice fantastic. Excellent place for new glasses! Thank you.

Megan was amazing in helping me get my dream glasses and the customer service was superb!!!

I really liked my sunglasses from upper street team, they have the best selection around and go the extra mile to make the customers experience the very best xx

Picked up a pair of glasses for my partner, had a lovely experience from Mel

Update: service is impecable and staff very friendly. They will change my lenses after the 30 days period and fit my glasses when back in London I originally gave 3 stars because of dissapoint... See more

The gentleman that conducted my eye test today was extremely professional and the two young ladies that helped me with selecting my glasses were wonderful.

Experience was great in Ace and Tate Islington, Lara was very attentive and gave me a huge amount of options, passing on her expertise and helping me greatly with my indecisive.

The place is located in a very nice area and the manager of the store made my experience worth it

Upper St team were really helpful with my sunglasses :) thank you Megan Lara and Charlotte

Excellent service from the team at Ace & Tate Coal Drops Yard! Love my new pair of sunnies :)