Alma Reviews 58,917

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the practical and simple payment solutions, highlighting the ease of managing, modifying, and rescheduling payments through a user-friendly interface. Consumers find the payment option easy to use during product check-out, and they value the clarity provided throughout the process. People consistently praise the efficient and helpful customer service, noting quick responses and tailored solutions. Reviewers appreciate the flexibility offered, such as the ability to change payment dates and postpone installments without extra charges. The app is considered reliable and convenient, further enhancing the positive user experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

On a compris ma situation reponse par mail tres rapide donc si on a des interrogations c’est super pratique en revanche faudrait peut etre mettre le mail sur le site en evidence ! Sinon c’est super

Rated 5 out of 5 stars

I have appreciated Alma for allowing me to pay in 4 times. Also, Alma allowed me to delay the last payment one month later, this delay has helped me a lot as I had to pay an expensive insurance. Th... See more

Rated 5 out of 5 stars

Alma is a good soultion for users who do not have credit option in their country while doing purchases online. You can setup the account for 3 to 4 splits depending on how comfortable it becomes for y... See more

Rated 5 out of 5 stars

It's a very praticul and well organised system, ALMA... Nice name also, because ALMA MATER means my University, where I learned to be an independant person... Like the ALMA system, where you can... See more

Rated 5 out of 5 stars

Wonderful experience so far! Being able to have some flexibility to move the due date of the direct withdraw is incredibly helpful when you have a family and run your own business. Sometimes payments... See more

Rated 5 out of 5 stars
Verified

The requirements for using Alma are quite simple and making payments is flexible. I like the fact payments can be made early, or used to pay off the entire balance at once. The customer service... See more

Rated 5 out of 5 stars

Flawless transaction performed on time and closed with notification. Handy system to buy a €499 personal laptop at 0 interest rate in 3 months (€166.33 x 3).

Rated 5 out of 5 stars

I have been using the Alma several times. Interface which we are using to manage, modify, advance or re-scheudle your payments is so simple an easy to use. You have full clarity on what is going on. A... See more

Rated 5 out of 5 stars
Verified

It’s really amazing help when you have to pay a very big amount of money like fixing your car or getting something expensive, so the installment Alma help with make it easy to do what I needed to do w... See more

Rated 5 out of 5 stars

Simple to use and straight forward. I normally use Alma to buy train tickets with SNCF. It works very well. I think you should add more partners so that we can use Alma more. For example paying in... See more

Rated 5 out of 5 stars

I did not know Alma Pay before, but it made it super easy for me to purchase a pricey guitar from Musicstore in Germany without paying ANY interest splitting the full price into 4. And if your payment... See more

Rated 5 out of 5 stars

Alma truly put their customers first. Easy to apply, 2x or 3x payment plan with an option to extend a maximum 1 month once, maybe for unforseen circumstances you wish to postpone a payment for a month... See more

Rated 5 out of 5 stars

Simple and no fuss with assistance on spreading payments. Good communications, a solid company to work with. I have used them before but this time it was for some money coming back which was adjusted... See more

Rated 5 out of 5 stars

i love alma they are good helping people when you have no full payment to make at the time of your need .they are always there to help , thanks a lot

Rated 5 out of 5 stars

I made the purchase the 26/09 but usually received my salary the 28 of each month so I was able to change to be sure to be able to pay on time

Rated 5 out of 5 stars
Verified

Quick and efficient service helped me get done what I needed to do, I had tried to apply with two other pay sites which were not helpful at all and there need for documentation turned me off working... See more

Rated 5 out of 5 stars

So glad it was alma, tried with some other society that offered the same thing, payment in multiple times, and wow, no fees, can change the date ect, really alma is the best :) !!! So happy with my ex... See more

Rated 5 out of 5 stars

un grand merci àu service client car ayant perdu ma carte.bleue j'ai pu differe ma mensualité le temps que je reçois ma nouvelle carte

Rated 5 out of 5 stars

Being able to pay for our holiday in 4 installements is absolutely great and to choose which date to make the final payment. Very much appreciate ALMA. Great service. Thank you

Rated 5 out of 5 stars
Verified

It's very nice and helpful I have placed my order through the help of Alma I have made part payment of my purchase. I'm waiting to receive my order as scheduled and I will continue my payment til... See more

Rated 5 out of 5 stars
Verified

I was very impressed how easy and uncomplicated it was with instalments. Can recommend to anyone who wants to break down their payment.

Rated 5 out of 5 stars

They quick and efficient ,there was a mistake concerning my payment ..Everything fell into place very quickly and in 10minutes with three mails le problem was solved

Rated 5 out of 5 stars

Good and great experience. The custom service is very kind, pleasant and helpful. I had a quick answer to my enquire. The custom service has given an adapted solution to my situation. I recommand... See more

Rated 5 out of 5 stars

Great experience with alma since two years. Never had any problems with this company. Very efficient sav and very comprehensiv! I recommend!! Great job the alma team. 👍💪

Rated 5 out of 5 stars

Alma is an excellent service in which to pay for goods. It’s extremely easy to use and to keep track of your payments. I would not hesitate to recommend Alma to others. A very well deserved 5 stars ⭐... See more

Rated 5 out of 5 stars

I sent the payment twice by my own mistake, the manager Reda almost instantly helped to solve my problem and make a refund to my account! Great service, I recommend it!

Rated 5 out of 5 stars
Verified

The seller was a very respectful and nice person, he explained all the options to me in full English and told me all the conditions clearly, thank you Peter

Rated 5 out of 5 stars

Very practical and simple, quick to provide support when slight alterations to payment dates are required. I recommend Alma and use their services again.

Rated 5 out of 5 stars

Very reliable and convenient apps. You can trust them 100%. You can also request to postpone your installment to the next month free of charge which is amazing! Love this apps and will use it again wi... See more

Rated 5 out of 5 stars

It's a wonderful relationship with between customer and service provider..and it's the best customer service i have ever seen...such a wonderful job alma....keep it up

Rated 5 out of 5 stars

Incredible option to pay, and you can change to a suitable date of payment for example after wages. Fantastic!

Rated 5 out of 5 stars

Bad month, I was able to change the date of the two next monthly payments one month later to make it easier, will use it again !

Rated 5 out of 5 stars
Verified

Really good experience of buying a Macbook pro from Alma- smooth process fully online and easy

Rated 5 out of 5 stars
Verified

Tres content avec le déroulement de la demande. Simple at rapide.

Rated 5 out of 5 stars

Very easy to use. I am completely satisfied with the solutions they offer.

Rated 5 out of 5 stars
Verified

Super easy solution to use, connects to several cards and even to the belgian bancontact/payconiq system.

Rated 5 out of 5 stars

The best and most trusted platform, easy to modify the dates according to your flexibility.

Rated 5 out of 5 stars

Great way of being able to buy things very flexible have used Alma 4 times now and will continue to use them.

Rated 5 out of 5 stars

Super arrangeant quand on as un petit merci alma au top pour partir en vacances merci😊

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Company details

Written by the company

Alma is the easiest way for merchants to offer 'buy now and pay later' solutions to their customers. Omnichannel by design, Alma can be used both in your physical shop and on your eCommerce website. Offer your customers the simplest instalment payment option - no more lengthy forms and other administrative documents. With Alma, payment in instalments becomes as simple as a one off payment. If you have any questions or wish to contact our support, please visit this page: https://help.almapay.com/hc/fr


Contact info

  • 176 Avenue Charles de Gaulle, 92200, Neuilly-sur-Seine France, France

  • almapay.com

4.8

Excellent

TrustScore 5 out of 5

59K reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

Alma

Great way of being able to buy things very flexible have used Alma 4 times now and will continue to use them.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Buy now pay in installments

Alma is a good soultion for users who do not have credit option in their country while doing purchases online. You can setup the account for 3 to 4 splits depending on how comfortable it becomes for you repay without making a hole in your pocket. It also has a feature to adust your payment deadline to about 30 days free of charge. In my case, my salary day and the deadline were on the same day making it a little difficult to do the payment.

16 August 2025
Unprompted review

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