Good selection of products and clear and easy website with a good offer of buy one get one free, the cases are lovely and strong, very good quality and look lovely. The only issue I had was they were... See more
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Company details
Written by the company
We make beautiful & stylish, yet protective phone cases. Two styles: Ultra-Thin & Protective 2 Piece. Free Shipping. Up your case game! Shop BURGA now.
Contact info
Gaiziunu G 5-423, 50129, Kaunas, Lithuania
- hello@burga.com
- burga.com
Replied to 96% of negative reviews
Typically takes over 1 month to reply
Beautiful and solid
I love this cover, it’s so catchy and cool and sturdy too.
Love the quality of the phone casePhone Case
Love the quality of the phone case, and the design. Would definitely buy again
Really unhappy about the shipping time
Really unhappy about the shipping time. No warning it was going to take many weeks as coming from a different country! Really don't expect that when paying such a premium for a phone case.
Very disappointed
Loved the cases
Loved the cases, super gorgeous and protects my phone!
Love
Love my cover, costly but gorgeous however for the cost it should come with screen protector
Appalling Customer Service
Having previously bought with no problems I am saddened to be writing this. On 26th November my new phone case and kindle cover arrived. Kindle cover was fine but phone cover did not fit with my camera protector on. I emailed Burga straight away and was asked to provide a series of photos, which I did on that day. Since then no response apart from the standard one of if you email again you go to the bottom of the queue. Such a shame as the products have always been good. Obviously Burga customer satisfaction is not your priority.

Reply from BURGA
My phone case is beautiful and sleek
My phone case is beautiful and sleek, and I received it in a timely manner.
Great range of cases and accessories
Great range of cases and accessories. Had great support from customer services.
Lovely cases
Lovely selection of cases and accessories!
Have purchased 2 cases for myself which has led to family buying them too!
On the pricier side but they have saved my phone on a number of occasions when it has fallen so I would say they are worth the money.
Delivery was on time.
Birthday gift
I brought my daughter a phone case and ring holder for her phone, not only do they match ,I also got one phone case for free (bogof), so my other daughter had one too. Really well made and look amazing, so much choice too.
Wrong phonecases
I ordered 4 phones. 3 were wrong only 1 was correct after waiting 2 weeks for them. Unacceptable

Reply from BURGA
Honest
Honestly, Burga has been great from the start and the designs are amazing. The product is reliable and easily used.
Parts are missing
I ordered a cup to be a present with 2 lids. But they put only one lid without a straw and this makes it totally useless as opening lid all the time completely not convenient for a person. I paid for 2 lids and got only one.
What's an issue for this price and waiting time to complete order fully?
I saw negative feedbacks here and there, but decided to give a chance. Anyway, its xmas time and present is screwed as support email said they will answer in 10 days. I paid expess delivery not to get useless product. So I need to wait how many weeks to get full order complete?
I dont recommend this shop, find better options somewhere else from companies with better understanding of responsibilities with better service. I planned to order big order for myself as well after looking at the mug for my friend, but unfortunately this order is waste of money.

Reply from BURGA
This is the most beautiful Case I've ever bought
This is the most beautiful Case I've ever bought. I would definitely buy more and recommend although it does take a long time to arrive.
Thanks!
Cookie
Great quality and so many designs to…
Great quality and so many designs to choose from. Quality that is worth it!
Customer service
I ordered the cappuccino travel mug. The print is blurry and has other colours, such as purple mixed within. This is definitely not how it is supposed to be.
I already sent an email, but I have to wait a week for a response and if I send another mail, my ticket will be pushed back to the end of the queue, which delays their reply even more.. I have never had such a bad experience with customer service. This only means they get a lot of complaints and it also means that not all of their products are of good quality. I’m scared I won’t get a response or my money back. These products are too pricey to pay to a bad one.

Reply from BURGA
I love every case I ordered
I love every case I ordered. I have 7 burga cases now and I rotate them. Such good quality. My phone feels very protected. I had heard shipping might take a while but I had my cases in less than 2 weeks after ordering. I already have a new cart full of cases I want next. I am a burga fan for life.
Advertising done right; product integrity
The product lives up to the advertising.
The protection, the quality, the diversity. It's an amazing thing ya'll've created. It's a great product worth the price. It's a little pricey when first looking at anything, but for good measure.
I love the case but a bit of a problem
I love the case, there was just a mark on it but otherwise I love it so so much!
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