Good Customer Support!
13 June 2025
Unprompted review
Reply from Elwing
Thank you for your return !
Elwing's team
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Company details
Written by the company
Nous considérons chaque trajet comme un moment clé de votre journée. Voilà pourquoi chez Elwing, notre mission va au-delà de nos produits. Plus que des vélos ou des skates, nous offrons la possibilité de passer davantage de moments épanouis pendant vos trajets.
Contact info
87 Quai des Queyries, 33100, Bordeaux, France
- support@elwing.co
- elwing.co
4.8
Excellent
192 reviews
Replied to 75% of negative reviews
Typically takes over 1 month to reply
Excellent service client!
17 April 2025
Unprompted review
Reply from Elwing
Merci pour votre retour !
L'équipe Elwing
costumer service
I heard the costumer service was great, but my experience was just devine. Very helpfull, quick, polite. It's also a great product and very powerfull uphill and in acceleration.
3 March 2025
Unprompted review
Reply from Elwing
Thank you so much for your kind words! We’re thrilled to hear that both our customer service and the Elwing product exceeded your expectations. Enjoy your rides, and stay safe out there!
Elwing's team
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