Microperfumes Reviews 10,602

I have bought from Microperfume on many occasions, and they're fragrances are 100% the real perfume. With the sample vials, I can test which scent mixes well with my own personal essence before buying the travel spray, or the perfume.

Avoid ordering from them. Incredibly unhelpful, spiteful and childish customer service.
I have to request a charge back from Visa to try and get a resolution.
It's been a long time since I've encountered such spiteful customer service.

I strongly advise consumers not to purchase from this company. I received a large box filled with open, empty packages and no perfume inside. When I contacted the company, they insisted the items were sealed before shipping, but that is not how I received them. This experience was extremely disappointing, and I can confidently say this will be the first and last time I ever purchase from this company.

Great site for buying perfume I bought 3 spray bottles Coco Mademoiselle,,Tom Ford tobacco vanilla, Baccarat Rouge 540 long lasting fragrance the real deal will recommend to all my friends, i ordered three more bottles…

This is the best app that I use ever I am happy to use this you can trust it and you will try it my experience is soo good to use this app microperfumes is soo good 👍😊

The customer service is just horrible. They don’t have phone number - you cannot reach them out…they respond you through email when they want to. I didn’t receive my package, and they didn’t refund my money. I would recommend do not deal with this scammers.

I love this brand. The fragrances are legit, they last long, and i love the prices!

HORRIBLE TERRIBLE CUSTOMER SERVICE - YOU CANNOT GET HOLD OF ANYONE! CRAP!

Rec'd confirm email from them with a fragrance I didn't order. Contacted them immediately. Got no response. Contacted them again a few hr later, no response. The pkg didn't ship for another 48 hrs. They had been notified and had time to correct the issue. 15 min. after pkg shipped I got an email saying sorry there was nothing they could do, the package had shipped. Unacceptable. Contacted them again. No response. They are fraudulent.

I paid for 2 to 3 day delivery and ended up getting my delivery 6 days later. And they don't want to give me a refund for the shipping I paid extra for. They're currently giving me a hard time about it

Don't waste your money. You can buy a regular size bottle of a good brand cologne or perfume from the department store who gives free samples of what you want to try. They are not poured up. You know what your getting. My boyfriend ordered some for both of us. The main one he wanted he didn't receive with no explanation from Microperfume. Some of the samples we got we have never smelled, but the ones we got that usually smell really good that pop, are lacking something. Maybe they're deleted. Not sure but they aren't the same as the bottles you buy from the department store.

I ordered 5 “sample sizes” that I received today. They were GROSSLY overpriced, but that’s my mistake for not verifying size! HOWEVER, I received a new email from them saying ‘today only’, receive 75% off travel size of Mojave Ghost (normally, $26.99, marked down to $6.75); I added it to my cart and attempted to check out. I added the discount code of ‘SAVE75’, as requested; it denied discount, stating that ‘code was valid, just not for item I requested’; IRONICALLY, Mojave Ghost was the ONLY item (according to their email offer), that this discount code could be applied; I will never buy again from this company; they may offer legitimate fragrances, but drastically overpriced compared to their competitors! I DO NOT appreciate the bait and switch tactic of saying they were offering 75% off a particular item, then flashing something on screen saying: ‘after order, you will receive CREDIT of 25%! I am VERY disappointed (after spending over $100 with this company on tiny samples that would be given for FREE in Department Stores! RUN from this company!

I can get samples of mostly any perfume and decide whether I want to purchase it on the site or at my local perfumery. There's usually a sale or discount and the samples along with the travel size sprays and the full retail bottles are of good prices. I always recommend to my lady friends who want to sample a scent from microperfumes.com before purchasing. They can never go wrong. I love them!

My order showed up with the cologne leaked inside the packaging because the lids were not on correct. I contacted the company and sent pictures as they asked but they are refusing to send a refund even though I made another purchase while waiting to hear back from their customer service.

Sent the wrong item. Emailed them a picture showing I was sent the wrong item, I asked for a refund in price difference. Response from micro perfumes was to send a picture SHOWING ALL the labels even though it was just one and all were visible in first picture I sent. They completely ignored my request for a refund, so I sent in two more pictures showing all the labels and again ask for a refund in price difference in what I was charged for a spray bottle and the sample size that was sent, again completely ignored me! Just sent a bottle I didn't even want. Lost a customer.

Our credit card was hacked and used towards purchases at microperfumes. They are unwilling to help resolve the fraud charges. The hacker had the purchase sent to our address. When we opened the mailing envelope and discovered there was a small box that smelled like perfume, it was what triggered us to look at our credit card statement online. We had been hacked. The product itself was not opened. There was also no receipt in our mailing envelope. We contacted the company to see if we could return the fraudulent purchase for a refund of the fraud charges. The credit card company said that because the hacker had the purchase mailed to us, we had to deal directly with the company. You can only send emails to this company. There is not a customer service number listed on their website which would have been easier to discuss the issue. They don’t care about their customers. They are the only company that would not help resolve the fraud charges. Be careful if you do buy from them or have fraudulent charges from their company. Good luck getting any resolution.

I got 4 perfumes. Only one smelled good. The other 3 smelled awful. I won't order anymore from them. Besides not smelling good, they seemed watery and diluted.

Fast great smelling! I bought a travel size cologneand perfume for myself and wife.

Terrible ! no personal customer service this is is a disrespect to any person purchasing. In my case, I asked to cancel way before it was even been prepared. I was ignored. This world needs less robotic companies , and we need better customer service.

I ordered a perfume sample and received a different one. It's unfortunate because the company doesn't inspire confidence in ordering larger quantities. I had a bad experience, even though my case was just mailed. They also don't offer live customer service with real people.