Odoo Reviews 828

Access to the platform is billed starting from the invoice date. However, implementation only begins 10 days later and may take over a month to complete. This means that you're effectively paying f... See more

Does the job but claims there are no hidden costs other than the monthly fee per user but there actually are. I'm using the hosted version on Odoo.sh not the Cloud version. They will bill you 12€/... See more

API does not work. I make N8N automations night and day, so don't tell me it's a configuration issue. I'm also a Data Scientist, I know what I'm doing. Asked for a refund the day after and was told th... See more

I think the support I receive is essential and significantly speeds up my project. I am currently delighted with Noeline's support I particularly appreciate how she listen to me and look for solut... See more

I approached Odoo regarding an issue which cropped up to do with the email marketing function. Initiated through the chatbot but a technical consultant did revert to me with a solution + explanation... See more

Dear Odoo Support Team, I wanted to give a quick shout-out to Gabriel (gamo) for being absolutely fantastic in helping us sort out our invoicing issues. He helped us create a really great invoicing P... See more

I had to raise a ticket as the computer gremlins removed our customers options to use Paypal. I was contacted by MYLI withing a couple of hours, and within 10 minutes he had resolved the issue. very f... See more

Augustin is doing a very good job. He’s been extremely knowledgeable in every aspect we’ve worked with him on so far. His support, along with his team’s, has been timely, thorough, and solution-fo... See more

Started a trial, all going well. Sales guy called and said he'd give me a special price if I signed a quote (so did) Got stuck on another project so never continued, but got called wit... See more

Odoo support is honestly one of the best I’ve ever used! The team is super friendly, always willing to help, and they speak multiple languages, which is amazing especially for me as a Brazilian. The O... See more

I am no nerd in setting up the backends, dealing with domaines and all the other behind the screen things. the ODOO support is a magnificent partner. takeing the custumer through all parts of the issu... See more

I deleted my website app (an entire website!) by mistake when I had to uninstall some app. It was a portfolio, more than a website so it had all my years of work - links, screenshots, images, videos,... See more

I encountered an issue when configuring a specific shipping provider and created a ticket. The follow-up from Odoo was very prompt and during a follow-up call with Myli he was able to solve the issue... See more

We're pretty happy with the service we have received from the ODOO team so far. We are about to get more help setting up PM, Planning and Accounting links so we are keeping our fingers crossed that... See more

I am using Odoo as a single, private user - helping family to draw up probate accounts. I think the software is amazing. The bank import is extremely helpful, as too the predefined accounts.... See more

I'm on an “education” programme, so it's entirely free. Despite this, the Odoo teams always answer my questions as if I were a privileged customer. If they can't answer me immediately via chat, they g... See more

I started using Odoo for my bakery. I openend a subscription in February and we started implementing the project the following week. It took us 2 months to setup Odoo in our bakery and it is working... See more

Liliana provided us with a clear and well-structured induction of the Vacation module. She explained the functionalities in detail, answered our questions, and made sure we understood the process. H... See more

Overall, not a bad website builder and CRM tools. However, whenever there is a database update, it will, in some cases, render your website unusable because of the elements being changed. I spen... See more

I just wrapped up a fantastic free demo presentation with Victor Dhont, and I’m incredibly grateful for all the valuable insights he shared. He clarified my doubts in such a clear way that I now hav... See more

First of all, Odoo is not a simple tool that you buy and then implement. It's a really flexible tool that can work for every company, however you'll require help or time to educate yourself. We had s... See more

Their support is helpful, friendly and reactive. After shortly filling in some basic information to the bot you get connected to a support member, which we really appreciate. Gauthier then connected m... See more

Could not think about working differently than with Odoo. I own two business that I manage fully with Odoo. Thanks to the expert advice, coaching, setting up from the consultant that I inve... See more

The support provided by Odoo is excellent! Whenever I had an urgent issue, their team quickly resolved it through support or live chat

Outstanding Platform Flexibility in Odoo with the studio app. We are still getting everything setup as we had only 6 weeks to migrate from our old ERP. We should have had 6 months. We purchased a s... See more

Very happy and very satisfied customer. This package is extremely versatile and adjustable and their support is very good too. Perhaps the links with other software packages are rather limited, t... See more

I must admit I felt things initially were dry and moving too slow. But now that we are covering more and more details I am valuing Jose more after every session we have. He does have a lot of knowled... See more

Thanks to Odoo, I can now manage all my processes through one single software and save money by stopping the usage of others. Having everything integrated helps also to save time. I also really like t... See more

we appreciate the team demonstrates exceptional support and professionalism. we highly endorse Odoo and will be sure to refer others to your services

I have been working with Odoo for about 8 years, mainly the commercial part of the solution (sales, subscriptions, invoicing, projects and website) and have really enjoyed it. There is a new version... See more

A special thanks to Myli for her outstanding professionalism in handling my login issue with Odoo. She quickly identified the cause of the problem and guided me step by step through the resolution. It... See more

I had a great experience working with Gabriel (Gamo) . He was extremely helpful and supportive in customizing my report to fit exactly what I needed. His professionalism, patience, and attention to de... See more

Raphael provided me resolution I need. He was patient enough to walk me thru the process how to bulk import replenishment rules with product variants.

I was perfectly accompanied for the set-up of Odoo. We had a need of multiples modules and our Odoo consultant sketched a program for a great learning and onboarding process.

Pedro provided the clearest and most helpful solution to my issue, especially with the video demonstrations. His guidance was exceptional.

Best help and support i have ever seen in my life.You are realy amazing and odoo is the best and easiest way to expand business software.I am really happy from odoo and their team.Really Thank U Dea... See more

I had a great experience with Myli. The communication was clear, professional, and very helpful. All my questions were answered in detail, and I really appreciated the support provided. I am fully sat... See more

The system is very complete, allowing us to manage invoicing, stock control, technical support, and subscriptions all in one place, with incredible flexibility to adapt to our needs. At first,... See more

The inventory module is real-time. Another notable strength is the asset management feature, particularly the lapsing schedule. This enables accurate depreciation tracking, which is essential for fina... See more

Great support, always reachable and assisting. Even on the free plans.

User friendly website & one app free feature is great for SMEs

Very fast service, verry happy with how serious i was taken and fixed asap

they are helpful always answer my question

It was a good experience with the support

I had a very positive experience with the Odoo Support team. They responded quickly, understood the issue clearly, and guided me step by step until the problem was fully resolved. Their professiona... See more