Perigold Reviews 1,474

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality of the products, noting that they meet the expectations set by the brand. The promptness and reliability of the delivery service are also frequently mentioned as positive aspects of their experience. Consumers appreciate the wide selection of unique items available, making it a go-to destination for home decor. The customer service team receives accolades for their helpfulness and professionalism, with consumers highlighting specific instances where representatives went above and beyond to assist them. While there are some mixed opinions regarding the order process, the company generally receives high marks for its product quality, delivery service, and customer support.

Based on these reviews

Rated 4 out of 5 stars
Verified

I like the varied product offerings that are a step above in style and quality. When we had an issue, it was resolved quickly and fairly. I will say that I was frustrated when an item I looked at a fe... See more

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Rated 4 out of 5 stars
Verified

The experience of ordering this product and receiving the delivery was really 5 star. I gave it a downgrade to 4 only because its finish is far less black than depicted online. I expected the honed me... See more

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Rated 5 out of 5 stars
Verified

I had been searching both on-line and in person for accent tile for my bathroom remodel. I fell in love with a sample in a retail store, only to find out it was discontinued. The Perigold website wa... See more

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Rated 5 out of 5 stars
Verified

I love Perigold, and they are one of my go-to shops for home accessories and decor. Their merchandise is high quality, and they have a nice selection with many unique items. I have been pleased with e... See more

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Rated 5 out of 5 stars

Ordered two complete bathroom accessories. Needed to see which one I liked better. Delivery was prompt! Each individual item was packaged safely & securely. I only opened one piece of each to see... See more

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Rated 5 out of 5 stars
Verified

I am a decorator and most of my best finds are on Perigold. They are my go to for EVERYTHING! If it’s quality you’re looking for, you can find it here. I’ve purchased beautiful wallpapers, rugs, ta... See more

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Rated 5 out of 5 stars
Verified

It was the first time visiting the store on Preston Rd in N Dallas. The store was beautiful and the people were very friendly. The salesperson who helped me was very knowledgeable. Jennifer Hill Nolan... See more

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Rated 5 out of 5 stars
Verified

It arrived right on time. It was packaged excellent! There was damage to a bottom corner in transit but not one glass was chipped or broken! I would recommend Perigold and these glasses to everyone... See more

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Rated 5 out of 5 stars
Verified

The chat line was helpful but unable to complete the color question. I then called customer service and Tiffany was wonderful and answered that question as well as placing the order. She also recogniz... See more

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Rated 5 out of 5 stars
Verified

The console table I ordered was exactly as described. Height, depth, and distance between legs was difficult to find and this one was perfect. And it has three drawers! The finish allows for regula... See more

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Rated 5 out of 5 stars
Verified

My delivery team, Jose and Kenny were amazing. They were friendly, on time, gave me courtesy calls to keep me aware of their anticipated arrival, and handled my delivery with care. They opened, un... See more

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Rated 5 out of 5 stars
Verified

The ordering process was incredible. Spoke to a woman at Perigold who understood we needed the chairs in 5 days. The chairs were delivered in 2 days. We were able to track the package to determine whi... See more

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Rated 5 out of 5 stars
Verified

We have been shopping for this pretty coffee table for about a while. The price on other sites was prohibitive. Grateful Perigold made this table available at a price within our budget. The or... See more

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Rated 5 out of 5 stars
Verified

Immediately after I placed my first order with Perigold, I realized I had forgotten to use my 1st time customer discount. I called customer service for help and the next day the discount was credited... See more

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Rated 5 out of 5 stars
Verified

Product arrived new and in new condition. The color (beige) appears differently in the photos—as 2 different but very close colors. I believe it appears between the lighter and darker colors, beige... See more

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Rated 5 out of 5 stars
Verified

Perigold is attractive to my inexpensive self and to my rich expensive self. It meets every facet of my wants and desires, which are for my HOME, my baby.

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Rated 5 out of 5 stars
Verified

I love Perigold! It is my go-to website whenever I am looking for something for my house. New bed linens? Perigold. Table linens to announce the change of seasons? Perigold. I have purchased two acc... See more

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Rated 5 out of 5 stars
Verified

Excellent website. Quality product lines. Haven't gone through delivery process yet, so we'll see how they do.

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Rated 5 out of 5 stars
Verified

Item backordered for 2plus week after i was told in 2 days next time dont ship partial order if one item is useless without the other i would have cancelled and purchased at Sonoma Perigold co... See more

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Rated 5 out of 5 stars
Verified

Love the rug! The colors really pop in my study and are consistent with the photos posted online. The rug is well- made and soft and laid flat on the hardwood floor immediately after we opened it. The... See more

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Rated 5 out of 5 stars
Verified

I have never ordered from Perigold before now. I first ordered several tile samples, and from those samples, I ordered 130 sq ft of floor tile for my entire bathroom. The ease of use of the website an... See more

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Rated 5 out of 5 stars
Verified

Very pleased with purchase. Arrived very well packaged, a few days early. Purchased while on sale, less than on Amazon. Item is exactly as described. Glass top is perfect thickness & very nicely b... See more

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Rated 5 out of 5 stars
Verified

Seamless, start to finish. The exact lamp I wanted. At a price equal to are better than anything else I found online. Shipping was very quick. Unpacking proved that it was well packed and well prote... See more

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Rated 5 out of 5 stars
Verified

I have been satisfied with all of my purchases from Perigold. The quality of the merchandise reflects the higher price of items. I think I am getting my money’s worth because the products are very lux... See more

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Rated 5 out of 5 stars
Verified

Ordered several wallpaper samples and of course they were delivered at different times. The company kept me well informed of what was coming and when I would see the other samples that were being del... See more

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Rated 5 out of 5 stars
Verified

I love the quality of the items I purchased. I bought some stems pieces that will go on my Christmas tree and they are gorgeous, they were carefully packaged and the price considering the quality is g... See more

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Rated 5 out of 5 stars
Verified

Perigold has very unique items that you don’t see generally anywhere else. The quality of the items I have purchased have always been excellent and have looked beautiful in my home. Many many complime... See more

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Rated 5 out of 5 stars
Verified

All of my purchases have been good quality, have shipped promptly, and have been exactly what I needed. Perigold has a great selection of products and frequently has good sales. I love the free shippi... See more

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Rated 3 out of 5 stars
Verified

Ordered three different placemats in order to choose one. One I got oval and not round even though I deliberately chose round in my order and invoice says round. One I got 3 not 4 even though invoice... See more

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Rated 5 out of 5 stars
Verified

You have to know what your buying, but usually the prices are good and shipping is good. Customer service is also efficient.

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Rated 5 out of 5 stars
Verified

The delivery people who assembled the table were outstanding. Very polite. They put together the table and removed all the packaging and were very neat and particular would happily order from Perigold... See more

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Rated 5 out of 5 stars
Verified

The rug came in wrapped in plastic to avoid any damage to the area rug. The rug was better than what it stated as it was beautiful/soft/and washable. It was beyond our expectation. We may order additi... See more

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Rated 5 out of 5 stars
Verified

I ordered some beautiful frames for my son's wedding photos, and they arrived very timely and were perfectly packed and safely delivered. The frames were just what I was looking for to display the gor... See more

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Rated 5 out of 5 stars
Verified

The carpet that we received did not quite match its color with the one posted on your website. On calling your office, the agent wanted a picture of what we received and immediately arranged for retur... See more

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Rated 3 out of 5 stars
Verified

I liked the product but unhappy with delivery. It was out for delivery early morning and to be delivered between 10;30 and 3:00. I waited and it never came.. Got notification it was coming the next da... See more

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Rated 5 out of 5 stars
Verified

The two pair coffee tables are beautiful and modern. They are a mid darker color like a walnut wood. I am very impressed and pleased with my order! I highly recommend!

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Rated 5 out of 5 stars
Verified

The soft bronze(brass) knobs for my kitchen cabinets are incredibly beautiful. They really elevate my white cabinets. Thank you for so many wonderful options to choose from.

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Rated 5 out of 5 stars
Verified

Very satisfied with the rugs I received as they were very accurate with what I believe I had ordered.

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Rated 5 out of 5 stars
Verified

Delivery team was professional, put bookshelf together and removed all packaging. Would use them again!

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Rated 5 out of 5 stars
Verified

Very good personal service from the woman I ordered from on the phone.

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Rated 5 out of 5 stars
Verified

Great selection. Shipping was fast and the color I was looking for was in stock.

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Rated 5 out of 5 stars
Verified

Was stated I would get tree on 12/7, but now it's scheduled for 12/5. Ordered on 12/2. Excellent turn around time. Thank you Perigold

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Rated 5 out of 5 stars
Verified

Beautiful products. Super fast shipping. I will come back again to shop!

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Rated 5 out of 5 stars
Verified

Always love shopping with Perigold. Top tier merchandise and customer service.

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Rated 5 out of 5 stars
Verified

I placed an order. That’s all I did. I haven’t received the product yet. I can’t rate my experience yet.

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Rated 5 out of 5 stars
Verified

Concierge point person was prompt and available with information. Process was easy and accessible.

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Rated 5 out of 5 stars
Verified

THe ease of getting answers to my questions, professionalism, quality and selection of products , ease of purchasing the item I was interested in.

Company replied

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Company details

  1. Furniture Store
  2. Bathroom Supply Store
  3. Bedroom Furniture Store
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Outdoor Furniture Store

Written by the company

The destination for luxury home. We've brought together the world’s best design brands, all in one place. Above all else, we believe that beautiful designs made with uncompromising quality are worth the investment. From traditional to modern, indoors and out, our curated selection spans every style and space, so you can create a look that's uniquely yours. The best part? We promise an extraordinary experience at every step. Need inspiration? Browse hand-selected picks from well-known interior designers in our Design Shops, or schedule a complimentary session with our Design Services team to help customize a sofa or design a full room. Enjoy reliable and free white-glove delivery on most items. And if you're not satisfied -- whether the piece isn't quite what you expected or you find a better price? Our Concierge Team will make it right, guaranteed. Life's too short for ordinary. Unlock extraordinary.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Perfect

My order was processed quickly and product was delivered on time!

2 December 2025
Perigold logo

Reply from Perigold

Thank you for the 5-star review, Shelly!

Rated 1 out of 5 stars
Verified

Placed an order I never got

I ordered some holiday plates several weeks ago, but
still have not received them. I hope I haven't been billed for them, because I will be disputing it. Very disappointed in this experience.

2 December 2025
Rated 1 out of 5 stars
Verified

Great product. Uneven delivery.

Rug perfect and delivery timely. However pad was shipped and presently stuck in a Tennessee Fedex warehouse. Something similar happened last year with a rug that remains in a Florida FedEx warehouse. Perigold ships replacement. However, we have no place to store rug until mat arrives. We also have to pay someone twice to lift the dining table to put the rug under and again the mat.

2 December 2025
Rated 5 out of 5 stars
Verified

My frame came in time and well packed

My frame came in time and well packed. The blue box had a small crease in it, but the frame is fine. Thank you for this lovely item.

2 December 2025
Perigold logo

Reply from Perigold

Thank you for your review, and your honest feedback about your order!

Rated 5 out of 5 stars
Verified

8' x 10' Area rug

It's a little intimadating to order a rug on a website, that you can't see in person. But I took the chance and it worked out well. The item came quickly, and looked just like to did online.

I'm very happy with it. It's a much nicer area rug that I would normally buy, glad I took the chance.

Thank You

1 December 2025

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