Starshipit Reviews 34

Appreciated the support service and having onboarding assistance for each step of the onboarding process. Very helpful

The Platform gives me everything we need for easy integration, packing and shipping options. Ellie Korth was especially helpful in assisting to navigate the onboarding process.

Starshippit has been a great way to streamline our shipping operations. Adam has been great every step of the way.

The ease of use for the website and app, makes the decision to use Starshipit very easy. The onboarding process was exceptional, the dynamic staff and reaction to non standard processes was great. Any questions or queries were answered promptly, if something was not able to be done, suggestions of different processes were offered. Any suggestions for improvements were taken seriously and some were implemented overnight. Being able to see the status of the dispatched parcels at a glance was a big win, you can see if a parcel is awaiting collection or held up without having to open individual tracking.

Received out of the blue a notice that something was in transit with aramex from possibly starshipit. No details as to what but Aramex tracking showed it coming from Christchurch. Had no idea what this was as was waiting on an order from Auckland. Almost treated it as junk mail from possible scammer. Need to supply more details regarding shipments . On this case I wouldn't recommend Starshipit to any business or person I know.

From the moment our company interacted with StarShipit we were impressed! They were extremely helpful in finding solutions for us! Special mention to Millie.W who was so efficient in responding to all of our queries!

I’ve been working with Ellie from the onboarding team for the last couple of weeks and WOW! She has been so helpful. From configuring complex rules, to testing a range of shipping options - she continually goes above and beyond in helping us get set up for our upcoming launch. As a new business, navigating this space could easily feel overwhelming - but not with Ellie’s help. Highly recommend Starshipit and their amazing team!!

Moving over to Starship was the best move for our company. Sending out hundreds of orders a day, it was great having a system that integrated so efficiently. Millie and the onboarding team were a pleasure to deal with
Their support was genuinely helpful throughout the entire process.
We were up and running faster than expected, and everything just works seamlessly.
Highly recommend Starshipit for anyone looking for a hassle-free integration solution! Cheers JImmy Cost Effective Maintenance

Great support all through the setup process into execution.

Overall, I had a positive experience. The pricing is on the higher side, but the customer service was excellent. The integration process was a bit complicated at first, but once everything was set up, the workflow ran smoothly. The only improvement I’d love to see is an automatic update of customers’ shipping addresses. I had a few orders where the addresses didn’t update, and I wasn’t aware until later, which led to paying extra shipping fees to redirect parcels to the correct destination.

Millie has been incredibly helpful in assisting with some of the difficulties I've had setting up star ship it.

From the initial setup to ongoing support, Starshipit has been absolutely faultless. Their team made the transition seamless, and the platform itself has been a huge improvement for our operations. It’s far more intuitive than our previous system, saving us time and effort every day. Highly recommended for anyone considering switching shipping providers.

We've been using Starshipit for a while now, and it's made a massive difference to our dispatch process. We run a wholesale business that also sells directly to consumers, so the seamless Integrations with both Shopify and Upstock is important to us. And it does that well!

What really stands out is the customer support — any time we've had a question or needed help setting something up, the team (particularly Millie) has been responsive, friendly, and genuinely helpful.

Highly recommend Starshipit to any growing e-commerce business looking to simplify and scale their shipping operations.

Adam was amazing to work with couldn't be happier!

Starshipit is an aweomse WIX app we have used for our clients. The platform is incredibly efficient, streamlining our processes and saving us valuable time. What really sets them apart, however, is their exceptional customer support. Millie, that we worked with in particular, has been an absolute star – knowledgeable, responsive, and always going there to ensure we're getting the most out of the service. Her assistance has been invaluable. Highly recommend Starshipit for any business looking to optimise their shipping, especially with such a fantastic support team behind it! Wix partner Volt Digital will definitely recommend this app to clients.

We are an online retailer and have been using Starshipit for over 6 months now. It has made a big difference by saving us both time and money when fulfilling orders and creating accurate shipping labels.

The onboarding process was smooth and easy. Millie from the onboarding team was fantastic. She patiently walked us through all the key features and made sure we felt confident using the platform to its full potential.

I would happily recommend Starshipit to any business owner looking for a reliable shipping and fulfilment solution.

The transition to Starshipit (from another shipping program) has been well worth the effort. As is the case with any logistics changes there were a few hurdles to overcome but the onboarding team (Millie in particular) were extremely helpful, and communicated well throughout the entire process. If anyone has the opportunity to work with the Starshipit team I would highly recommend it.

Huge shoutout to Adam from Starshipit! I was setting up shipping for my brand Snacket for the first time and had no idea where to start. Adam made the whole onboarding process super easy and stress-free. He walked me through everything step by step, from setting up the system to making sure I understood how to print labels properly.

He was always friendly, patient, and checked in regularly to make sure I was feeling confident with it all. Honestly, the support was above and beyond – I felt really looked after.

If you’re new to shipping or just want someone who actually cares about helping you, I’d 100% recommend Adam and Starshipit!

Starshipit has been fantastic for our business over the past twelve months—reducing our picking errors to zero and helping us transition from manually checking orders and generating shipping labels. It has completely streamlined our online sales process, saving us valuable time by eliminating errors and automating our shipping.
A big thanks to Adam and the Starshipit team for making the entire process seamless and stress-free!

Excellent customer service provided by Adam. It was easy to use the link and book in a meeting for any help needed. With such a large range of products it was great to have someone knowledgeable to ensure seamless integration.