Mangopay Reviews 525

Another PEP form. I have a small balance on Vinted. Was asked to upload my DL and then print off, sign and then send back as an image a PEP form to confirm I am not a politically exposed person in a h... See more

If i will ask them if they r scammers? Ive sold item at some online service, but 2 weeks they dont send me money. Ive contact them, but they replayed, that this online service is not they parthn... See more

Hello, dear Mangopay team, I am unable to withdraw the balance in my Vinted account. I submitted two utility bills. The first time, the Vinted team replied that Mangopay was functioning normally. The... See more

Same experience as many others. This has been ongoing since January 2025. Had to complete PEP form as well. Email, text Vinted - told to be patient. They blame mangopay. They are stealing our m... See more

Having a declutter & decided to pop our pre-loved clothes up for sale on Vinted. Managed to sell a lot, decided to withdraw the funds only to discover that there's a block, Vinted asked us to complet... See more

Vinted funds frozen via mangopay Cannot spend or withdraw my £30 first sale Yet I can still purchase with Google pay so it's false news claiming frozen due to fraud or political status else it wo... See more

Unable to get Vinted Pro Account verified with Mangopay - three months trying, provided photo ID Company Certificate Company Snapshot and now have circa £10k funds sat unable to draw down on. I’m go... See more

Payments suddenly stopped. ArchOver waffle about extra ID checks suddenly required by MangoPay, but payments were working for years, and my identity and bank account have not changed in those years.... See more

Same experience as others on this forum!! Unable to withdraw funds from Vinted account. Asked to complete PEP form and nothing happens! Subsequently asked to complete ID form which shows success!! Aga... See more

Vinted and MangoPay are partners in crime! Tried multiple times to pass the verification steps. Supplied my drivers licence and passport many many times. All photos have met the requirements but ha... See more

Like all the other reviewers, I foolishly sold an item for £18, having happily purchased a number of items previously without any issues. I’m now being treated like a suspected criminal, with politica... See more

Very frustrated with Vinted who uses Mangopay. My money will not transfer to my bank account. I’ve tried so many times but still cannot withdraw the sum. This has put me off using Vinted in the f... See more

Awful!!! - I’ve had two months of …Verification rejected, please resubmit your information! Back and forth sending over documents. No one at vinted can help you, I’m waiting on £175, this is now b... See more

They will not accept my ID and have taken my money i sent a Valid Drivers license, my Bank details, even showing payments received. you can’t get to speak to anyone, and vinted call robots customer... See more

Slow payments, hidden charges and lousy customer service. Not recommended at all. Other services are ahead by miles. It's a rotten mango. Avoid even if there are no other options left.

Another pack of grimy scammers . Going to take the small claims route which will be frustrated as these parasites hide their company in Luxembourg, same scam pattern as eBay had when they started. A... See more

Having made a sale on Vinted I found myself in a world of mental pain trying to complete a form proving I am not involved in money laundering and funding terrorism. I did try to complete the form whi... See more

Been over a month waiting for funds to be released. Have sent every piece of document available , which is slightly worrying due to GDPR, and still no luck. Seriously considering taking legal ac... See more

Pay my balance from Vinted!!!! I've submitted PEP form but refuse to send phoros personal/sensitive information ie driving licence or Passport. This should not be necessary as you've got enough inf... See more

I have tried to take out my money, and have received a Pep form, I've filled in the form, sent ID, and still get refused access to my money, 1st excuse being form not readable, 2nd excuse ID require (... See more

We have had much bigger expectations than the reality is. PayPal Payment was promised us 1,5 year ago to be part of Mangopay. And this was one of the main reasons why we decided to go with this compan... See more

If i was able to i would not leave one star for these scammers, vinyed and mangopay are a disgrace. Holding my money which isnt a huge amount but its the principle. Done all the ID checks successfully... See more

Tried to withdraw money from my Vinted account but mango pay has blocked it sent driving licence but still blocked. Been in touch with Vinted customer service services but no help at all this is my mo... See more

Theft of funds - mangopay and vinted If I could give this company and Vinted a minus score I would .This whole process is affecting my health and business I have the exact same situation as many on... See more

I sold clothing via Vinted and mango pay did not transfer the funds into my account. I chased this Vinted who insisted I had been paid and blamed my bank. After investigation from my bank it was found... See more

Over 1600 sitting in vinted balance, vinted support tell me its mango pays fault and awaiting respones its been over a month! i need the money to run my business, Everytime it gets refused when withdr... See more

I have an Pro account on Vinted and despite being a UK citizen providing a valid UK passport and drivers licence and all the requested details, I still am unable to access large sums of money in my vi... See more

I Have a vinted account pmjr86 and the funds are blocked. The money already reached 100 euros and I cant withdraw, cant use it on vinted application.. contacted vinted they say the problem is with man... See more

I’ve been with Vinted for at least 3 years, I never had an issue, every time I was asked for KYC verification I passed it. But 4 months ago it said it got passed correctly but I couldn’t transfer the... See more

Pretty much similar position than everyone else. I have become a Vinted pro seller and now cannot verify me with mango pay. I have £2k in my account and no one will help. Vinted say the same thing eve... See more

Uses KYC compliance as a way to defraud their customers and steal their money.

Seems to be scam - I got mail from Mangopay, which claims that I have to renew my Peerby account. For reasons to prevent costs to re-activate this account. Strange: with this/ my account nothing refer... See more

My ŵife made a vinted withdrawal for £17.5 next day it was in her account I have tried to make 2 withdrawals this month £150 & 10.78 guess still waiting for them given them proof from my bank I have n... See more

I have been selling with Vinted and need to verify who I am. It keeps getting rejected?? Can not get hold of a person and Vinted keep sending me the same message which is very unhelpful. I am just won... See more

Havi g an awful stressful time with Mangopay via vinted. Iv been using vinted to buy & sell some of my clothes for almost 3 years. Last year i had to fill in a form regsrding being Politically e... See more

Really poor experience. This platform cost us a lot of business due to orders constantly failing. The most upsetting part of this experience was the terrible customer service and their failure to acce... See more

I cannot verify vinted account as i have health issues which prevent me having a driving license and have additional that stops me every wanting a passport ,I paid 60 ,getting a UK id card ,but surpri... See more

Every day they hold our money they make millions , I just advise everyone to make more videos about it and be vocal how Mangopay is scaming trough Vinted maybe one day some managers will realize that... See more

When trying to buy an item and use my VINTED balance (10 euros)the purchase was blocked due to a fraud policy. Identity verification was required which I provided with my driver's license, VINTED sa... See more

Signed my business up for a Vinted Pro account a few months ago. I was asked for verification documents to prove my business was active and genuine. These were accepted immediately and I was... See more

Gutted to have fallen fowl to these scammers. Money has been pending in vinted and all I keep being told is it’s a technical error however smaller amounts have been paid to me today and yesterday. I’v... See more

I am extremely disappointed with Mangopay’s handling of my case. On 19 July 2025, I transferred 12,133 EUR from my N26 account to the IBAN provided by Expatrio for my German stude... See more

Sadly fell victim to Scamgopay like everyone else. They have partnered with Vinted to hold your money and will not release it. Will consistently tell you they require 'extra' information or the inform... See more

Same problem as everyone else on here between mangopay and vinted together they will hold your money for a verification process that doesn't work.. If you TRY in anyway possible to ask for help it's a... See more

Mangopay Have discriminated against my disability and stolen £161 from me as I am not fit to dribe or travel therefore not having a driving license or passport. Their customer service is not fit for p... See more

En Wallapop Spain se revirtio una compra con tarjeta de 548,58 E y se me descontó el sado pero nunca volvio el desembolso a mi cuenta, Wallapop tras múltiples reclamaciones dice que se devol... See more