Mike

Dear Mike,

We are glad to hear that you were satisfied. If you think the service was worth the 5 stars, it would be great for us if you could update your review.

Hi Mike,

Thanks for your review.

Your claim was rejected as the courier confirmed that the order was delivered safely to your address, unfortunately, we do not pay out claims for items that have been lost or stolen after a successful delivery.

I am very sorry to inform you that this is our final decision with regard to this matter. We have investigated and reviewed this case thoroughly and our stance will remain on this occasion.

Please accept our sincerest apologies for the disappointment and upset caused. 

Thank you for your co-operation and understanding throughout this time.

Kind Regards,
Sandra
musicMagpie

Hi,

Thank you for your positive feedback! We're glad to hear that you found the booking process easy, and it's great that you appreciated the absence of fees.

If you ever have any questions or need further assistance in the future, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction.

With best wishes,

Maya

Thank you Mike for taking the time to leave us a great review.
Kind Regards
Sovereign Planning Team