Liven Recenzje 12 209

Odpowiedź od Liven

2 sty 2025

Hi there!

Thank you for sharing your experience! 🌟 We’re so glad to hear that Liven has been able to provide you with clarity and insights right from the start. 💙 It’s incredibly rewarding to know that the app is making a positive difference for you.

We understand that traditional therapy doesn’t always meet everyone’s needs, and we’re honored to have been able to offer something that resonates with you. Your kind words mean the world to us and motivate us to keep improving!

If there’s anything we can do to make your journey with Liven even better, feel free to reach out to us anytime. 😊

Wishing you continued success and growth—you’ve got this! 💪✨

With our best intentions,
Your Liven Team

Odpowiedź od Liven

31 gru 2024

Dear Krzysztof!

Thank you for sharing your feedback, and we’re really sorry to hear about your experience. We fully understand your frustration, and we want to help resolve this issue as quickly as possible.

To cancel your subscription, please follow these steps:

Open the app and go to your account settings -- Look for "Membership" tab -- Then choose turn-off auto-renewal.

If you encounter any difficulties with this process, please don’t hesitate to contact us directly at support@theliven.com. Additionally, we've requested some additional information via the Trustpilot to ensure a smoother experience. Please share the information you feel comfortable with. Looking forward to hearing from you.

We want to ensure that you're not facing unnecessary charges, and we truly appreciate your feedback. It’s important to us that we provide the best experience for our members, and we’re sorry that we haven’t met your expectations. We’ll do everything we can to help! 💙

With our best intentions,
Your Liven Team

Odpowiedź od Liven

24 gru 2024

Hi there!

Thank you for rating us so high. 👍😊 We're thrilled to know you're happy with Liven. If you ever have questions or need assistance, don’t hesitate to contact us. 💜 Keep enjoying the journey! 🌟

With our best intentions,
Your Liven Team

Odpowiedź od Liven

23 gru 2024

Dear Przemyslaw,

We’re truly sorry to hear that your experience with Liven didn’t meet your expectations. Our mission is to provide accessible tools that support mental well-being, and it’s disheartening to know that our efforts didn’t resonate with you.

Liven is not intended to replace professional therapy but rather to complement it by offering practical tools such as mood tracking, guided exercises, calming music, and focus techniques. Many of our users find value in these features as part of their daily well-being routine, but we understand that every individual’s needs and preferences are unique. 🌱

If you’re dissatisfied with your experience or feel that our service wasn’t helpful, we absolutely want to address that. Please contact us directly at support@theliven.com with your account details, and our team will carefully review your case to ensure we provide an appropriate resolution. 💌

With kindness and care,
The Liven Team

Odpowiedź od Liven

19 gru 2024

Dear Monika,

We're sorry to hear that the app didn’t meet your needs. While many of our users find value in the tools and resources we provide, we understand that it may not be the right fit for everyone.🙏🏻

Additionally, we want to clarify that our subscription model is designed to ensure seamless access to our service, with the trial period serving as an introductory offer that transitions to the full price afterward. This information is included in our subscription policy and on the checkout page to ensure transparency. We sincerely apologize if this wasn’t clear, and we appreciate your understanding as we work through this together.

As of now, our support team has already contacted you to provide more details, and we are glad to inform you that the refund was successfully processed.💸

Once again, please accept our deepest apologies, and don’t hesitate to contact us at support@theliven.com if you have any further questions or concerns.💜

Yours kindly,
The Liven Team

Odpowiedź od Liven

3 gru 2024

Hi there!

Thank you for your kind words. We are glad to hear that, and are really here to support you however we can! 😊 If you ever need advice, feel free to reach out. Take things one step at a time, and don’t be too hard on yourself. You’ve got this! 💪

With our best intentions,
Your Liven Team💜️

Odpowiedź od Liven

30 lis 2024

Dear Agata,

Thank you for sharing your experience, and we completely understand your concerns. We know that trust is essential, and it’s disappointing to hear that doubts may have arisen.

To clarify, Liven operates on a subscription model with auto-renewal to ensure uninterrupted access to our services. This is outlined in our subscription policy and on the checkout page, but we truly regret if this wasn’t clear enough and caused any confusion. We can imagine how frustrating it must be to unexpectedly see charges you weren't expecting.

Our team is here to address any issues directly and transparently, and we’re committed to making sure each user feels valued and heard. We’re more than happy to look into your charges and clarify any other questions you may have.

Our agent has personally reached out to you with all the specific details of your refunnd, so we hope this brings some clarity and answers any remaining questions you may have. We’re here to support you in any way we can, feel free to reach out directly at support@theliven.com.🌿

With kindness and care,
The Liven Team

Odpowiedź od Liven

1 gru 2024

Hi there,

Thank you for sharing! It's completely understandable that you're still getting familiar with everything. Take your time exploring, and if you need any help, feel free to reach out to us. We’re here for you!💜

With care,
Your Liven Team

Odpowiedź od Liven

1 gru 2024

Hi there,

We truly appreciate your interest in Liven, and we completely understand how important it is to use the app in a language that feels most comfortable to you. Rest assured, we’re here to help!

Our app is designed to automatically sync with the language of your device, but if you’d like to change it, here’s a quick guide to assist you:

1. Log in to your account.
2. Go to your account settings and find the ‘Language’ section.
3. Select the language that works best for you.

We hope this helps make your experience with Liven even more enjoyable. If you need any further assistance, don’t hesitate to reach out - we’re always here for you!💜

With care,
Your Liven Team

Odpowiedź od Liven

1 gru 2024

Dear Michal,

Thank you for sharing your thoughts! 😊 We’re glad to hear you’re finding the interface easy to use. If you ever have any questions or need assistance, don’t hesitate to reach out. We’re here to help!💜

With care,
Your Liven Team

Odpowiedź od Liven

29 lis 2024

Hello,

Thank you for sharing your thoughts with us! We’re thrilled to hear that Liven is helping you approach your feelings and reactions more efficiently. 🌟 It’s amazing to see you taking such an active role in your emotional well-being! 💜

As you continue exploring, we recommend diving into the “Tools” section for personalized exercises and mood trackers to help you reflect and gain deeper insights into your feelings. The AI Assistant is also here to offer you quick support whenever you need guidance.

We’re so proud to be part of your journey toward greater self-awareness and growth. If you ever need anything, don’t hesitate to reach out to us at support@theliven.com.

With kindness and care,
The Liven Team 💚

Odpowiedź od Liven

1 gru 2024

Hi there,

Thank you for sharing your thoughts! We're glad to hear that it's been good so far. If you need any assistance or have questions as you continue using the app, feel free to reach out to us. We're here to help! 💜

With care,
Your Liven Team

Odpowiedź od Liven

29 lis 2024

Hi there!

Thank you for your honest opinion! We assure you that all reviews we receive are genuine and come directly from our members’ experiences.

Transparency and honesty are incredibly important to us, and we want to hear all the thoughts people have about Liven, whether positive or negative. And we are afraid to lose all the honest experience in case of paid reviews.

In case you would like to share more of your suggestions, you are welcome to reach out.💌️

With our best intentions,
Your Liven Team

Odpowiedź od Liven

1 gru 2024

Dear Customer,

It looks like part of your message might be incomplete, but we’re here to help! 😊 If you have any questions or need assistance, feel free to share more details, and we’ll be happy to support you. You can also reach us anytime at support@liven.com. 💌✨

Yours lovingly,
The Liven Team 💖

Odpowiedź od Liven

28 lis 2024

Hi there,

Thank you so much for your kind words! 🤗 We’re so happy to hear that you’re feeling positive about using the app, and we’re excited to be a part of your journey toward self-improvement. We’re here to support you every step of the way!

If you ever need any assistance or have questions, feel free to reach out to us at support@theliven.com. We’re always happy to help! 💜

With care,
Your Liven Team

Odpowiedź od Liven

10 lis 2024

Hi there,

Thank you for your review! 😊 We’re so happy to hear that the app is helping you understand the mechanisms behind procrastination. Gaining insight into these patterns is a big step towards making positive changes, and we’re glad we can support you in that process.

If you have any questions or need further guidance, feel free to reach out to us at support@liven.com. We’re here to help! 🌟

Yours lovingly,
The Liven Team 💖

Odpowiedź od Liven

10 lis 2024

Dear Beata,

Thank you so much for sharing your thoughts! 😊 We’re thrilled to hear that you find the app helpful in uncovering the positive aspects of yourself and understanding your behavior. It’s truly wonderful to know that it's helping you discover your worth and potential, and most importantly, fostering self-forgiveness. 🌟

If you ever need further assistance or have any questions, don’t hesitate to reach out to us at support@liven.com. We're here to support you on your journey! 😊

Yours lovingly,
The Liven Team 💖

Odpowiedź od Liven

11 lis 2024

Dear Magdalena,

Thank you for your review! 😊 We're so excited to hear that you're just getting started and already feeling positive about it! 🎉 We’re confident that as you continue, you'll find even more value in the app. If you have any questions or need support along the way, don’t hesitate to reach out to us at support@liven.com. We’re here for you! 🌟 Keep going, you're doing great! 💪✨

Yours lovingly,
The Liven Team💖

Odpowiedź od Liven

6 lis 2024

Dear Adam,

Thank you for sharing your feedback. We truly regret if the experience with our app didn’t meet your expectations.

We understand your concern about the results being similar despite different responses. While it is true that certain figures may appear similar in some cases, the personalized plans we provide are designed to be tailored to the unique needs and preferences of each user. Even if the results seem comparable at a glance, the underlying plan and suggestions are adjusted to fit your specific situation.🙌🏼

If you have any further questions or need assistance, please don’t hesitate to reach out at support@theliven.com. Thank you for your understanding as we continue to enhance our service!🐨

Yours kindly,
The Liven Team

Odpowiedź od Liven

14 lis 2024

Dear Paweł,

Thank you so much for your feedback! 😊 We're so glad to hear that the introduction to the course was clear and helpful. It's great that the framework and key concepts were explained well to give you a solid foundation to move forward.

We’re excited to hear that you're feeling positive about the course and we truly hope it continues to be a fruitful experience for you! 🌱 If you ever need any support or have questions along the way, feel free to reach out to us at support@liven.com. We’re here to help! 💙

Yours lovingly,
The Liven Team💖