I had a problem with my order -- I was accidentally not given the discount on an item that was BOGO. When I brought it to their attention, they reached out right away and offered me 2 options for a re... Ver mais
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Do not buy this product! I was unable to return my item because they do not provide return labels. I. Was supposed to have a discount applied to my item, but it never applied and I emailed them 2 min... Ver mais
I could not charge my key smart card. I contacted support thinking it was defective. They contacted me with instructions and possibilities. At the end the card was not defective. What was defective... Ver mais
A empresa respondeu
I had an issue when I placed the order and the wrong delivery address was populated. With one email the company responded quickly and fixed the situation for me. Very good service.
Informações sobre a empresa
Escrito pela empresa
ONE OF THE MOST ADORED AND WIDELY-DISCUSSED PRODUCTS Constantly annoyed with thigh poke, key jingle, and damaged pants, Mike set out to design a solution to the bulky key ring. After months of prototyping, testing, and redesigning, KeySmart® was born.
Informações de contacto
860 Bonnie Ln , 60007, Elk Grove, Estados Unidos da América
- Orders@mykeysmart.com
- getkeysmart.com
Respondeu a 90% das suas opiniões negativas
Geralmente leva mais de um mês para responder

Resposta da KeySmart
KeySmart: a very good brand.
KeySmart has very good items. When I was a little problem, they quickly gave me the solution, they were very receptive. I recommend it.

Resposta da KeySmart
Really fast responses to my queries and…
Really fast responses to my queries and did everything possible to resolve my issue as quickly as possible. Love the products too :-)

Resposta da KeySmart

Resposta da KeySmart
Very prompt response to my inquiry and…
Very prompt response to my inquiry and my issue was resolved without difficulty

Resposta da KeySmart
Good but could be better
An object that is no longer correctly recognized by its application one year after purchase, it is never pleasant.
Fortunately, I realized it by knowing where he was and by conducting a test.
A contact with support was followed by several somewhat useless emails.
In the last one, several solutions are proposed; it is the last one that works.
Detach the object from the application, reset it (4 quick presses on the button located on the card and at the 5th press stay until you hear a beep.
We can then restart the association of the card and the device.
It’s a shame that there is an outage and that so many exchanges are needed to obtain the solutions.

Resposta da KeySmart
I needed to reach out to customer service
Due to not receiving an order # I needed to reach out to customer service and received prompt replies and updates. Delivery time was about 2 weeks as I expected.

Resposta da KeySmart
KeySmart products are the best!
KeySmart products are the best! I first discovered the brand through the key organizer back in 2022, and they’ve been impressing me ever since. Incredible products! Highly recommend!

Resposta da KeySmart
Attentive customer service
There were problems with my package at customs, and they were kind enough to resend the order. And then, as it turned out, both shipments ended up arriving at the same time. I asked them what to do, and they said I could keep them both.

Resposta da KeySmart
Great customer service!
I kept losing my wallet so I decided to give this companies wallet tracker a try. I have been so impressed by the product and customer service. I had a problem understanding the set-up so I sent a message to Keysmart customer service. They replied quickly and fixed my issue right away! Highly recommend.

Resposta da KeySmart
The Smart Card Saved My Teen Driver
My teen daughter recently got her driver’s license, so I bought her a tracking card from this brand—and I’m glad I did. She lost her purse a few weeks ago, and I was able to track the card to Target and recover the wallet and purse. 10/5 stars!

Resposta da KeySmart
I am happy withe key holder
I am happy withe key holder, that i recieved . Very good quality !

Resposta da KeySmart
Warranty replacement …
I had an issue with my card after about a year and they quickly replaced it. No problem at all great service.

Resposta da KeySmart
We had some trouble with the delivery …
We had some trouble with the choosen parcel service (they lost track and finally send back to sender). But the support offered by the service agent was excellent. He was very patient and prepared a new delivery for me while waiting to get the first package 📦 back. Best customer care I experienced for a long time.

Resposta da KeySmart
Yes, was late, but worth it
Yes, the order was really late, but the service was impeccable and the products arrived. And like everything I've bought from Smartkey since the Kickstarter days, they all have very good design and quality. It's definitely worth it.

Resposta da KeySmart
So it's a long story but to make it…
So it's a long story but to make it short they happily replaced my cord and sent me a whole new set, looks better than I knew I originally ordered. They were very helpful and kind. I would definitely recommend this charger, and company.

Resposta da KeySmart
Its is a scam!!!
Its is a scam!!!. They send defective items and then do not answer

Resposta da KeySmart
They don't have product they advertise
Waiting on order for over three months, they have shipped 3 accessories that fit into the keysmart but not the keysmart itself or the wallet that was bundled with it. When they finally responded to an email it would not let me reply and had to post original email and reply back into their complaints, been waiting a week and have not heard back, again. Don't waste your time or money with this company.

Resposta da KeySmart
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