CurseForge Opiniões 161

Excellent customer service

I had lost my account information and it created a new account,I contacted curse forge support, they were extremely helpful and got to bottom of the situation quickly. (Thanks Ori G)

I appreciate your reply to my previous review I left concerning corrupted mods that break my game being advertised to me to download. I mentioned I don't understand the mods folder, so when there is a corrupt mod, I don't know which one it is. I know my incompetence is not your fault, as I mentioned. I don't know how to tell you which mods lag the game like you requested me to in your previous reply.

Antwort kam überraschend schnell und war sehr freundlich.
Die Anleitungen waren sehr ausführlich und ich denke auch für unerfahrene leicht verständlich.
Mein Problem konnte behoben werden. Danke

The answer came surprisingly quickly and was very friendly. The instructions were very detailed and I think they were easy to understand even for inexperienced people. My problem was solved. Thanks

The app wouldn't download any warcraft addons - turns out my ISP was blocking my computer from their servers. The support team rep was polite and patient with me - thank you Tom W you are the real MVP - I hope CurseForge will hire you after the internship program

The agent I spoke with was attentive, precise, and very knowledgeable. They were transparent and kind and honestly made dealing with CurseForge feel like dealing with a Friend or family member's Business. I am thrilled with my experience. I will gladly continue to support CurseForge!

So helpful! I was having issues loading mods for Minecraft after an update and Dana F was super kind and helpful with getting everything working again. I got guided through the steps and learned a bit more about fixing things so maybe I won’t need so much help next time. Thank yall!

Great support, thank you !

I was having trouble getting a certain addon (Hekili Priority Helper) to show up in the CurseForge app on my Mac, and Dana on the Overwolf support team was able to help me out, pointing out a setting that I didn’t know about, which was causing the app to search for the addon in the wrong “flavor,” or version, of WoW. It was searching Classic rather than Retail. After finding that “flavor” setting, I set it to retail and went back and I was able to find the addon.

First contact with support ever and they fixed my issue straight away, the first time. Friendly people. Thank you!

I mean what can I say, people that work there actually care, the experience is always improving, and they listen.

As a user, I would say this website is good. You can get all kinds mods very easily. There are very less ads considering everything's free here. Now as a author, it's very convenient to upload my projects, update my projects. But in their reward program, they take 30% of revenue from author. Now this is too much if we compare it with modrinth.

I had a billing problem, regarding my Curseforge account change, that needed to be resolved and Overwolf support really jumped on it and resolved it quickly. This really surprised me since I have never had anything resolved this fast online before.

They also went above and beyond by taking a little more time helping me to resolve a couple of other issues during my communications with Dana, at Overwolf. They helped me to sync my new email with other sites that are connected that I would never have even thought about doing until, down the line, when I would possibly have had an issue. They were thoughtful and thorough (I am a 73 year old, 17 year gamer...funny huh:) .....blame my kids and grandkids). They left me feeling great about the whole experience.

Thanks and Kudos to Curseforge and Overwolf and their support staff...YOU ARE the BEST!

It is very easy to post add-ons, and it is very easy to make changes to the content, etc.

Fantastic platform, fast assistance, and very trustworthy.

Good help with issues and a good platform overall

Good management and good support with problems

it's been almost a year since I publish mods with CF and while things break often, they get fixed, they do listen and react. I haven't been ignored even once, even with trivial issue.

So, good job CF support team.

As a addon developer speaking with the moderators is imperative if something goes wrong. I have reached out several times and they have always helped me with what ever issue I had. The only thing I would like see changed is the response time.