The shakes are tasty, filling, and also give me better energy. I've felt less sluggish since I've started drinking the Biome Secret shakes every day. I personally enjoy both flavors and alternate bet... See more
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Company details
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All the vitamins & nutrition you need for weight loss, without tasting like (gr)ass. Biome secret combines 27 essential vitamins and minerals with 42g of protein and 9g of fiber to help you stay on track of your weight goals. The only weight loss shake using clinically backed studies.
Contact info
United States
- support@biomesecret.com
- biomesecret.com
Replied to 43% of negative reviews
Typically replies within 1 month
I found the taste very unappealing.
I found the taste very unappealing. Their policy is to not refund opened "master bag" even though every shake is individually packaged. I asked repeatedly how one is supposed to taste the shake to see if they like it without opening the bag. I never got an answer but they did offer to give me a store credit or refund half the price of my order.
I love the thickness and flavor of…
I love the thickness and flavor of these shakes. They keep you full for hours and are also easy to take on the go since you just add water!
The flavor is great and it keeps me…
The flavor is great and it keeps me feeling full.
I’ve tried many meal replacement shakes…
I’ve tried many meal replacement shakes and protein powders and this is the first one that actually delivered. I’ve lost 10lbs in the three weeks I’ve been using it with no appreciable change in my routine. I am using the vanilla caramel flavor and it is delicious. After drinking a shake you feel truly full for hours.
Delicious Shakes
The shakes are delicious!
I like the ingredients and all the vitamins in the shakes. They are very high in protein and fiber with no added sugar. The delivery is fast and their customer service is awesome. They get back to you quickly. Even with silly questions! 😁
I can't say that I've lost weight, but that's probably my fault. (Making poor food/alcohol choices)😢
I can say that I have a lot more energy, which helps with my motivation to work out or go for walks, etc.
Great Customer Service!
Great customer service and personal attention to customer experience!
The shakes are good and very filling
The shakes are good and very filling. The only thing I don't love is that you only have 2 flavors. I am already starting to wish I had more to choose from like Banana or Strawberry.
This is my second order—I’ve definitely…
This is my second order—I’ve definitely noticed some weight loss. The shakes are yummy—the chocolate one is better IMHO. Deducted 1 star however because in my last order the vanilla caramel bag has loose powder everywhere. I thought it was because one of the bags was ripped but that wasn’t the case . Just messy.
Biome gave me a partial refund.
I was unable to consume this meal replacement shake due to gastrointestinal problems which was worse when consuming this shake. I reached out to customer service and they agreed on giving me a partial refund on the bag I didn't open total $58.50. I purchased 2 bags but if you open a bag it's not refundable. The company Biome was very quick to respond to my emails. I'm pleased that they made this right ✅️.
It’s a great meal replacement
It’s satisfying, easy, filling and tastes good.
The pounds seem to roll off pretty…
The pounds seem to roll off pretty easily after using the shakes. I’ve lost about 17 pounds so far by watching what I eat and using the shakes I think this is a great product.
I haven't noticed any changes yet
I haven't noticed any changes yet. I do feel full after drinking the shake.
Not a good product or company
The product is great if you like gritty shakes. I use a Ninja blender and the texture is terrible…nothing smooth about it. The company’s refund policy/money back guarantee is very misleading. You can’t return the product once it’s opened to try. If you don’t like it, you’re out of luck and money. Bottom line, buyer beware!
Shakes are delicious and satisfying
Shakes are delicious and satisfying. Ships on time and no issues with this company so far! I highly recommend!
Jenna Dorton
Good taste but a little too thick
The order (and cancellation) process was easy and straightforward. I like the shake taste of the chocolate but it was too thick for my liking. I even cut into half and drank as two separate drinks and that was better but still kinda chunky. It works best to blend with a little blender than to shake in a shaker container. Good flavor, no bad aftertaste. I didn’t use long enough to see a significant weight decrease.
Tried Biome shakes based on research…
Tried Biome shakes based on research and reviews. I bought the chocolate as other flavors seem chalky. However, not with Biome. It is a large serving, and has all the vitamins and minerals you need. Great taste, and is filling. Glad I gave it a try. I am a satisfied customer.
The shake is very filling
The shake is very filling. I enjoy the chocolate flavor shake mixed with crushed ice.
Tasty and effective
These are easily the best shakes I have ever tasted and bonus they actually work!! Biome, you have my business forever
The ordering experience is so easy
The ordering experience is so easy. The reason it is 4 not five is because I do have to add a couple things to be able to stomach the shakes. I historically cannot handle protein shake at all, but I was hoping I could do this. It is the most tolerable shake I've had by itself, but I wanted to enjoy my.lunch time a little bit. In the morning I add 1 banana (for texture) 2tbls of unsweetened cocoa powder, and a tsp of cinnamon. This is blended together with water and ice and allowed to thicken in my refrigerator. I love them. It also helps stop my sugar cravings
End to bloating
Biome has fast delivery. I love their daily emails with facts and tips. I noticed an end to my bloating after starting Biome Secret. I have already reordered another shipment. I drink one chocolate shake every morning.
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