Wasn’t expecting much but it was so cheap I figured worth a gamble, I got two, both killian and have to say the black phantom/913 is exactly the same so I was very happy as I used to buy it but can’t... See more
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Introducing DIVAIN PARFUMS: Where Luxury Meets Affordability! Welcome to DIVAIN PARFUMS, your premier destination for exquisite fragrances that embody sophistication and elegance without compromising on affordability. Luxurious Scents, Accessible Prices: Immerse yourself in a world of opulent fragrances meticulously
Contact info
Ctra. Astorga-Pi 34, 24710, San Justo de la Vega, Spain
- shop@divainparfums.com
- divainparfums.com
Replied to 32% of negative reviews
Typically takes over 1 month to reply
You won’t get your refund if you return. Avoid !!!
Everything is ok unless you return the order. Then you can only dream to get your money back. The customer services are just saying it will take from 1-5 working days and I am waiting for over a month now. No help what so ever and still the same comment - wait 1-5 working days.

Reply from DIVAIN .COM
Item Never Received and Worst Customer Service ever
Worst customer service ever. Item never received. I spent a month emailing and liaising with Divain Perfumes just to be told it's not their problem and I should liaise with delivery company. When I told them my contract was with them, they advised I'd have to wait at least a month. I waited and over a month later, they are eventually refunding my money (which I've to wait another week for). Not once did they suggest sending a replacement, goodwill or trying to rebuild any customer confidence or reassurance which any decent company would attempt to do. I will NEVER use this company again and I would suggest others do likewise. I've always used The Essence Vault and their customer service is outstanding and their products are excellent. (I used Divain because they supposedly have Palatine which The Essence Vault don't yet have). Divain should go back to college and learn how to properly liaise with their customers or at least take a leaf out of the Essence Vault - Divain - you really have a lot to learn.

Reply from DIVAIN .COM
Feels a bit scam like
The little sample on top of the bottle smells different than the actual product. The main bottle doesn't smell bad, however not nearly the original, will not order again

Reply from DIVAIN .COM
Amazing !!!
Impresiones de la Tienda fisica:
- La ubicacion, el espacio, la organizacion
Todo BIEN. Provar el perfume, la maquina que te hace una orientacion... estupendo!!!
Se va a quedar pequeña, estaba llena de clientes deseosos de tener una tienda fisica por fin XD
- el personal
Gente joven con ganas de trabajar, te sonrien, te enseñan la tienda, te atienden super bien... un encanto, mucha profesionalidad
Hablando con ella le he recomendado tips para familiarizarse con los perfumes
La gente que quiere aprender el negocio es super valiosa. Muy buen equipo !!! Bravo
Repetire seguro
Here’s your text translated into natural, fluent English:
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Impressions of the physical store:
The location, the space, the organisation
All GOOD. Trying the perfume, the machine that gives you a scent orientation… wonderful!!!
The store is going to feel small soon — it was full of customers eager to finally have a physical shop XD
The staff
Young people who really want to work, they smile at you, show you around the store, serve you really well… truly lovely, very professional.
While talking to her, I gave her some tips to help her become more familiar with perfumes.
People who want to learn the business are incredibly valuable. Very good team!!! Bravo.
Yes, I will definitely stick around and the experience.

Reply from DIVAIN .COM
My parcel it is delivered in wrong…
My parcel it is delivered in wrong address. I’m so exhausted. Never buy on next time. I wrote A96 (the post code), and it shipped to A94.

Reply from DIVAIN .COM
Love this company
I have being buying from divain perfumes since the start of covid and have not stopped buying since. They are fantastic fragrances they never let me down. And you get a sample of every fragrance you buy. The bottles have changed shape now and teh sample is slotted in the lid. I highly recommend this company the price is brilliant for 100ml amd they do lots more now in body mists. Home fragrances and cosmetic.💕💕

Reply from DIVAIN .COM
Buyer Beware
Because of their sale, I tried 6 perfumes. 2 are just a bad match for me. The other 4 are OK---longevity and protection not the best but usable facsimiles of the OG. My problem is figuring out how to return the 2 I don't want. Other dupe sites like Dossier have a fairly straightforward return process you can initiate on their site. If Divain has even instructions on the site, they've hidden them well. I've now contacted them 3 times over the course of the last 2 weeks, so my time to initiate a return is growing short. I've gotten no response and can't even get an answer about whether they provide a shipping label or if I have to spring for shipping. They do say they want the return in unopened, unused condition, and I'm trying to decide how I do that when I had to spray at least once to determine if the fragrance worked for me. I guess they used to include a tester so you didn't have to open the perfume package to tell this. The 4 I'm keeping weren't so great I'd ever buy from this company again. I didn't waste a lot of money, but the dupe mark looks like it's fairly competitive and there are lots of houses out there that make a better product and don't leave you hanging if you have something you want to return.

Reply from DIVAIN .COM
I purchased 2 Divain fragrances and I…
I purchased 2 Divain fragrances and I love them. They smell exactly like the originals I just didn’t want to pay over $100 for them. Very pleasantly surprised I would highly recommend Divain Parfums.

Reply from DIVAIN .COM
Poor quality dupes that smell nothing like the originals
I have experience purchasing fragrance dupes from various companies, but my experience with Divain was extremely disappointing. The quality of their fragrances is very poor and bears no resemblance to the original perfumes they claim to replicate.
I ordered divain.281, which is supposed to be a dupe of Acqua di Parma Oud. I compared it directly with my original bottle, and there is absolutely no similarity between them. The Divain version smells extremely cheap and synthetic - so much so that I cannot bring myself to wear it. The scent is harsh and unpleasant, nothing like the sophisticated fragrance it's meant to copy.
I understand that dupes won't be identical to luxury originals, but there should at least be some resemblance. In this case, there was none. The quality is so poor that these fragrances are unwearable. I would not recommend Divain to anyone looking for quality fragrance alternatives.

Reply from DIVAIN .COM
Exceptional products ✨🎀
I'm literally in love with Divain products, their perfumes are the best equivalents on the market 🤩
They have also created a beautiful ultra-sensorial cosmetic line.

Reply from DIVAIN .COM
Worst Online Shopping Experience of My Life
I recently purchased a perfume for €18 from this store, only to be refunded a baffling €8 after returning it. The breakdown? €4 shipping to me, €4 return shipping — both non-refundable. That’s €10 gone, just like that.
To make matters worse, less than two weeks later, I received a promotional email offering the same perfume for €12. No price adjustment, no goodwill gesture — just a cold “sorry, nothing we can do.”
As someone with over 100 perfumes in my collection, I can confidently say this was among the worst in terms of quality. The scent felt cheap, synthetic, and short-lived — not remotely worth the price.
Customer service? Unhelpful and dismissive. I raised my concerns multiple times and was met with generic apologies and zero resolution.
Bottom line: You pay €18, get €8 back, and end up with nothing but regret. I strongly advise others to avoid this store — poor product, worse policies, and no respect for loyal or discerning customers.

Reply from DIVAIN .COM
This is possibly the best aquatic mens…
This is possibly the best aquatic mens fragrance, ever. I find the tips you gave me regarding the longevity very helpful. Many compliments on this one, from men and women alike . About an hour later, I spray again, and it lasts until late afternoon. The aquatic and citrus notes definitely characterize the basic nature of this one. 👍👍

Reply from DIVAIN .COM
I bought it the Divain 232 inspired by Loewe esencial.
I bought it the Divain 232. A masterpiece. Good job guys . Perfume is delicious. I wish it would last longer. After 4 hours, it feels very weak. But it's a delicious perfume. Very natural. ⭐️⭐️⭐️⭐️

Reply from DIVAIN .COM
Price unfair!
The perfume is fine. But not higher level. I hope the price and the perfume quality so far. Price will be some less amount. Please think this.

Reply from DIVAIN .COM
Good communication
I placed my second order with Divain because I wanted to try some other perfumes. Unfortunately, something went wrong during shipping. either the package was damaged and two perfumes were lost, or someone tampered with it. These things happen, so I don’t blame the company.
I was a bit concerned after reading some reviews mentioning poor communication, but Divain handled the situation very well. They replied quickly and followed up with UPS, and within 1-2 weeks I received the two missing perfumes with any additional cost. Overall, they resolved the issue professionally and left a good impression.

Reply from DIVAIN .COM
Statement
Not only the perfume, but the whole reflection of your personality. This is what makes them different from others. Here I found what suits exactly me and no one else has. It doesn’t matter that I paid more, at last I won’t copy anyone and anyone won’t copy me. And actually the smell is preserved very well on both body and clothes. For real, their statemnt was delivered.

Reply from DIVAIN .COM
Exactly like Envy of Gucci
Just got my Divain 154. Perfekt! Finally I found it, it's back: Envy of Gucci

Reply from DIVAIN .COM
Terrific service and great dupe for Just Cavalli for Her
I bought the Divain 145 which is a dupe for the Just Cavalli for Her. OMG! I am beyond impressed with this website. I ordered the perfume, and already received it the next day!! Super duper quick shipping. Also, the smell is incredible and very close to the scent of the Just Cavalli for Her. I had lost hope of ever finding this perfume, but Divain 145 is it!! It lasts a long time too, I'm impressed! Highly recommend this website!!

Reply from DIVAIN .COM
I got my order wrong and just by…
I got my order wrong and just by talking to the chat 2 days after the order they gave me a link and i updated the products. Very efficient.

Reply from DIVAIN .COM
Absolutely horrible smell
I bought what was supposed to be a copy of bvlgari eau de the blanc.What they sent smells 0 like it.It smells like an old man's aftershave from days gone by.....lots of days. Absolutely awful.

Reply from DIVAIN .COM
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