Hudson Reed FR Reviews 33,907

Good product - heater works well. I was interested to use it within Smart Life app, as I already have some devices controlled by this software. However, setting up Wi-Fi enable control unit and in... See more

I’m very happy with the unit. The construction was ok until it came to the drawer runner. The instructions do not show how to separate them in order to fix each part individually. I spent much time... See more

Happy about almost everything. A big problem was that we were not informed about the day of delivery (only an SMS from the transporter 5 min before arrival ! - lucky we were home)

Radiateur arrived in good order and is excellent quality product. Will order again soon for some more. Delivery worked well without hitch. Very pleased.

We wanted to refurb the bathroom using retro products. The Hudson Reed range was ideal. Ordering remotely was tricky, but the support team (particularly Hayate) were responsive, clear and patient, b... See more

I received two items from my order broken, but after sending an email and photos, I received the replacements within three or four days! Fantastic after sales service from Ines, very attentive with f... See more

IN fact your products are very good and I am happy with them the only problem is the shipping because the 2 white porcelain buttons were broken en then I realize that the handle for the cold water is... See more

We renovated our bathroom: new shower, bathtub, new toilet with bidet. We were a bit wary to order everything online but to our big surprise HR-articles were of excellent quality, all massive and bea... See more

I bought a flat equipped with old hudson Reed. I wanted to changed the broken faucet cartridge but Hudson Reed was asking me the order number which if course I had no possibility to get. Luckily som... See more

Very well packed items arrived earlier than expected. One tap sent but remained in the La Poste van! It was immediately replaced by Hudson Reed without cost. All items excellent quality/price ratio.

Amazing service. We ordered two ceramic sinks. From Rak ceramic. We received our order within seven days. Most retailers in France offered more than six weeks delivery time, and even not the... See more

The item unfortunately arrived with a small chip to a handle. We sent a photo and within a week we had a replacement posted out. Very prompt excellent customer service. Highly recommend. The actual ta... See more

I had issues with shipping, the first time when one of the pieces was broken, and a second time when one of the packaged was returned mistakenly to the sender as being "rejected" by me. In both cases... See more

Great quality, packaging very protective, I got a mirror and glass for bath tub and it came intact. Btw miror Ava is absolutely beautiful, there is a good quality mirror inside too, so you don't need... See more

This faucet looks great and works very well so far. In addition, I got a stopper component for the bottom of the sink, that was a great surprise. The knobs turn in the same direction and is of great... See more

Order process was easy but delivery can be improved. Delivery was late and outside the expected hours. Driver was not friendly and wanted to drop package on the street instead of at the door. Pr... See more

We recieved such fantastic service from the team at Hudson Reed when we were up against time challenges. The support they provided us allowed us to maintain our build schedule. Huge thanks to the H... See more

Ordering from HR was an amazing experience after a dreadful one with Alinea and various other companies recently. Incredibly fast and good value delivery. The items (even a bidet) were extremely well... See more

I purchased 10 beautiful and high quality radiators from Hudson Reed. 1 radiator had a missing mount screws and Customer Service delivered them in 2 days to Belgium. Also return and refund completed w... See more

Bonjour Jeanne What a wonderful name just like the service you rendered during our recent interaction by mail and phone. I appreciate the candidness of your responses and was pleased we could h... See more

Everything went well and as promised. My only concern was that for the first few days there was no way of knowing where the parcel was. I didn’t know who the carrier was unable to find out from yo... See more

The delivery was on time, the tap was very well packed and protected, the tap looks good and functions well.

Answers immediately by questions. First shipment was lost, they have send a second shipment without us asking for it, this was fantastic. Very happy with the goods.

Ordered a sink from them and it was broken upon delivery. However after emailed I got an immediate response and they ship me a replacement! Very happy with my purchase and customer service!

We would not use any other supplier. Yes, if you shop around you can buy cheaper. But quality of products and customer service come at a price that in the long run is very cost effective. Thank you... See more

The customer service response was excellent. There was a chip out of a handle. Hudson Reed responded quickly and are mailing us a new piece. How a company handles a problem says a lot about them.... See more

Good products, good shipping, but the reason I'm writing this review is to share the fact that technical support is fantastic. A suggestion to the company: improve the pdfs associated with the prod... See more

Great service, speedy delivery. The product is excellent quality and came well packaged to prevent damage. Really happy with the toilet and highly recommend this company.

Product corresponds exactly to what we ordered. Delivery on time. Packaging perfect, nothing broken. Super quality products.

The device arrived broken, and i had to wait another 7 days to receive a second one, with a much better packaging ! Good quality item at a reasonable price.

Quality products. Fast delivery. Second time I order in Hudson Reed and I'm not disappointed to this point.

Impeccable service, no complaints at all. The taps arrived in perfect condition and are exactly what I wanted. They work well and are really nice

It was great i needed a replacement pièce for a shower we bought there 12 years ago .they found my old order and send me exactly what I needed, within days my shower was fixed.

Very good efficient company, great product delivered in good quick time. Will definitely be buying from them again

Excellent customer service. I had a small issue with my order (because I passed it too quickly) and the consultant, Agnès, was very reactive and found a satisfactory solution. A very good experience,... See more

The reactivity of their after sale is outstanding. On 2 occasions they reply perfectly and quickly. And i am not a big client !

- Easy to choose and order the product on the website - Product completely aligned with the description provided - Top classe delivery service

When our order arrived from Hudson Reed in France, and there were some pieces missing, I was afraid that it would be quite difficult to get them replaced. Having spoken to Jeanne, Not only did she mak... See more

The ratio quality/price is top ( so far ..) Delivery schedule is more than respected.

I have bought quite a few products from Hdson Reed. Both for myself and for my company. When i had a problem, they took the time to solve it. I appreciated this.

It was very fast delivery from UK to France and really a good quality product for a reasonable price.

Conforme à la description exactement ce que je désirais

Easy to Order, respect of délivery Time, Well packed

Excellent service client Hudson Reed. Disponible, à l'écoute, efficace.

Great experience very nice help

I think the products are good but the customer service advice in French is hard mixed - sometimes impossible to actually get a response, sometimes extremely helpful. I find it unbelievable that you... See more

Would purchase again. We purchased a suite of bathroom products from Hudson Reed. Their customer service is trustworthy--willing to provide their names and phone numbers--and they will follow up. T... See more

Really helpful and attentive, more over on long term for any garantee demand. Full confidence on their services and products.

Fast order and delivery within a week as expected. The product is very nice and fully reflects the photos on the site and expectations. Recommended