I only wish I had read reviews before purchase. Item arrived not as described and broken. They Just keep asking for photos and videos despite me sending, then ignore any further correspondence. I am r... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Hasn’t replied to negative reviews
Avoid at all costs
Avoid at all costs! I purchased a 15T hard drive from them. But after a few weeks of it not coming I contacted them to cancel. They then immediately replied to say it had left the warehouse. I then read reviews on Trust Pilot and saw that every person gave the company 1 star (but wished they could give 0) because products were awful and no one seems to get their money back. I wrote to say I wasn't going to accept the delivery and they said I must. Then when the devise arrived I asked how to return it and they refused to tell me about their returns procedure despite me asking several times. Their website says that returns are easy. that's not true. They say that they only have satisfied customers who rate them 4 &5 stars and no one rates them lower - that is also not true. On Trust Pilot I could see nothing but 1 star negative reviews. I am going to the advertising standards with this company and I highly recommend that others do the same if they are dissatisfied.
Purchased Hydrofoam grass seed
Purchased Hydrofoam grass seed. No seed included in the box. Outbox all in foreign language & damaged. Inner package had list of items that should be included. Seed was one of those items.
Trigger on control did not work.
Asked for replacement or refund 3 times now but not getting any response.
Avoid buying from this company.
Awful company brought a 'GPS Cat…
Awful company brought a 'GPS Cat Tracker | Lightweight, Waterproof & No Subscription Needed for Real-Time Tracking' what came was a very basic bluetooth tracker you would put on your keys not a GPS tracker at all, like everyone else I should have checker here first rather than their reviews. GPS tracker and a Bluetooth tracker are not the same in terms of functionality, range, and use cases.
They have falsely advertised and mis sold the product which is a breach of consumer protection law. I luckily paid via PayPal and they have resolved the issue and got my money back. Awful company avoid at all costs!!
I bought a video doorbell from this…
I bought a video doorbell from this company which was advertised as compatible with 5ghz WiFi. The doorbell is only for use with 2.4ghz WiFi so is not as described, they have no intention of doing the right thing for any customers. As someone with years of retail experience and knowing what my rights are I find this companies attitude despicable. So come on folks let's contact watchdog on mass. And the only reason it's 1star is because I can't give a minus
Tat, cheap and nasty
Tat. Should have read the reviews first. Ordered a door mat. Looks smart in the photo, turns out to be hacked off a giant roll, and the "pattern" as it appears in the photo is just printed, not true ribbing at all. Also its grey and the order said green. £40 down the tubes. Do not use them, it is just rubbish for a premium price
Avoid
Looking at reviews I now realise I’ve made a huge mistake ordering from gear tech. No delivery and no updates feel like a scam. Ordered a SAD lamp £44. I usually read reviews but they looked good in their website - should have come here fist.
Yes I fell for it too
Yes I fell for it too. Crap quality goods and charged me 8 x the price of actual goods. Total refusal to refund me any money...Named Fhad Mahood...how can they set a company up in the UK and get away with this? AVOID like the plague
Completely misleading
Completely misleading , which I would say adds up to scamming/ duping you into thinking you ordered something in good faith & turns out they don’t send you what you had ordered at all! NEVER use this website is my advise!!!!
I only wish I had read reviews before…
I only wish I had read reviews before purchase. Item arrived not as described and broken. They Just keep asking for photos and videos despite me sending, then ignore any further correspondence. I am reporting to trading standards. Looks like we can do That on a form weekends only so come on everyone let’s bombard them
Update, Don't Want Anyone Else To Waste Money
An update on my previous reviews,
Gear Tech never contacted me, refunded me or replaced the faulty drone.
Please Please don't buy from this company
Terrible stay well away
SCAM company do not use
SCAM company do not use. The item didn't fit and they refused me a refund! Absolutely disgraceful.
Please be cautious when purchasing from…
Please be cautious when purchasing from this scam company. The item is not described in a way that would mislead the buyer intentionally. They refuse to refund and do not accept returns.
Terrible service
Terrible service - car vac never arrived and they told me to take it up with Royal Mail
Shoddy service- never buy anything from these
Gps tracker
Very poor service tells lies the gps tracker doesn't work properly it only tracks with in 10 meters of my phone after that you can't track the tracker waste of time so don't buy because the company is a waste of time and money the company will lie to you so don't buy
Not recommended, Don't use this co!
My first order with Gear Tech was a disaster!! I won't be using them again. Purchased 2 of the SafeKid trackers after reading the description online thought it would do exactly what it said on the box and help me track kids from home to school on 5 min journey. They didn't! Complained straight away and asked for refund, emails went back and forth clearly AI assisted drafts on their side and refused to admit that they are misleading customers on the products capabilities. Left a review on their website against product which was factual and non aggressive they took it down within 3 minutes which is why their website only shows positive reviews. Wish I had known! What a waste of money. Just terrible!
Shocking cheaply produced product that…
Shocking cheaply produced product that does not work along with shoddy instructions that are badly translated and make no sense. Also terrible customer service with slow responses and inaction all the way. I would avoid this company
Very poor service
We bought a floor lamp shed for £326 at start of August and when it arrived first the colour was wrong and secondly it was the wrong size, the sent the small size, when we contacted them they started asking us to send all sorts of images of the product and packaging, then it took them several days to respond back to us regarding a refund and return, we were asked to pay for the return and they would reimburse us for the shipping cost, which till today they have not done, we finally got a refund on the actual product from a company called Balma LLC, this is going on for nearly two months from when we placed the order, we have sent several emails but they have not replied.
I would give then zero stars if I could, something is not right about this company as it looks like the are not a UK based company
I would have preferred to give no…
I would have preferred to give no stars. Have not received the item or a refund. Don’t purchase from them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.