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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of Grandorf's pet food, noting that their pets enjoy the taste and experience noticeable health benefits such as improved digestion, shinier coats, and increased energy levels. Many consumers with pets that have allergies or sensitive stomachs appreciate that Grandorf food is well-tolerated and helps alleviate allergy symptoms. People also value the natural ingredients and the brand's commitment to producing healthy food options for pets. Consumers are also pleased with the delivery service and the ordering process. They describe it as fast, reliable, and efficient, with some mentioning that they receive helpful updates at every step. The customer support team is also commended for being responsive, friendly, and helpful. Overall, consumers express trust in the brand and its products, making them loyal customers who are happy to recommend Grandorf to other pet owners.

Based on these reviews

Rated 5 out of 5 stars
Verified

Delivery is fast and as promised. Since we’ve switched to Grandorf, my labrador stopped having diarheas, and her poo is of regular consistence. Her fur is also very beautiful and shinny. Still shed... See more

Company replied

Rated 5 out of 5 stars

I have been buying Grandorf product for four years for my dog and a cat. The animals always eat with appetite and enjoy every meal. There are no negative side effects after eating food. It’s suitable... See more

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Rated 5 out of 5 stars

We have two adorable pugs — Fedor and Lola — and Grandorf has been their lifelong companion. Both of them are allergic, and after trying many options we realized that only Grandorf truly works for t... See more

Company replied

Rated 5 out of 5 stars

Very good quality pet food. Switched a few times to cheaper but also high quality food but always end up switching back to this. Only complaint would be there’s no hypoallergenic wet food for cats, it... See more

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Rated 4 out of 5 stars
Verified

The food is of excellent quality, premium level. Gluten-free, which is perfect for our dog. However, delivery to Portugal occasionally causes fatal problems. I understand this is not your fault, but... See more

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Rated 5 out of 5 stars
Verified

This is perhaps the best food for dogs to start with! It’s absolutely perfect for Yorkies — the quality really shows in how it affects my dog’s energy, teeth, and coat. The delivery process was supe... See more

Company replied

Rated 5 out of 5 stars
Verified

Best cat food for my two fur balls. I struggled to find the right food for them that would not cause stomach issues, especially for my very sensitive female cat. Until one day was recommended Grandorf... See more

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Rated 5 out of 5 stars

The food from Grandorf is a constant and unchanging food of my English cocer spaniel. We tried many, everything turned out to be a mistake, until finally we tried Grandorf on command and our search c... See more

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Rated 4 out of 5 stars

Very good pet food, my cat loves it and keep earing the same 3 tastes for years. Very expensive and unfortunatelly the guys keep rising prices 1-2 times a year, so at some point soon I would need to... See more

Company replied

Rated 5 out of 5 stars
Verified

I have a dog with allergies, and GrandOrph food has been a perfect choice for her. She eats it with great appetite, and her allergy symptoms have improved noticeably. The delivery is always very fast,... See more

Company replied

Rated 5 out of 5 stars
Verified

One of the best dog foods for dogs with stomach/digestion issues. Five year old frenchie has been on strictly Grandorf sweet potato based foods for almost 4 years now, and has 0 issues that we used to... See more

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Rated 5 out of 5 stars

We've been using Grandorf dry cat food for several years and my cat has no more digestive problems. I see that the size of the granules fits my cat and it's easy to chew. I like the delivery service t... See more

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Rated 5 out of 5 stars

The breeder recommended this food and our Theodore has only known Grandorf kibbles since he was born! Being a standard poodle, he is meant to be more sensitive and have allergies but thankfully we nev... See more

Company replied

Rated 5 out of 5 stars
Verified

Our cat has sensitive digestion and he is very happy with both the dry and wet food from Grandorf. We've been loyal customers for five years and counting. We truly appreciate you for maintaining the h... See more

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Rated 5 out of 5 stars
Verified

We have been feeding our pet this food for almost 3 years. We chose it because of the good composition of ingredients, and the cat chose based on his taste preferences. Lately we have been using deliv... See more

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Rated 5 out of 5 stars
Verified

I have two dogs, and since they started feeding them Grandorf Fresh, their coats and vitality have improved. Highly recommended. Best regards.

Company replied

Rated 5 out of 5 stars
Verified

I'm really happy with Grandorf food – it's high-quality, natural, and my pet loves it. I also appreciate their clean and informative website, which makes it easy to find the right food and understand... See more

Company replied

Rated 5 out of 5 stars
Verified

I chose this brand because I think they are very healthy compared with many others. Unfortunately in Italy they're not so easy to find, plus the fresh ones are not available at all, so i have to buy t... See more

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Rated 5 out of 5 stars

Very good pet food. Not easily found in all its varieties in Italian stores, but ordering from the main website went well. From 23,95€/2kg to 25,99€/2kg (September 2025) If the price increases, I wi... See more

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Rated 5 out of 5 stars
Verified

It's one of the few quality foods that my cats can actually tolerate. I order them from abroad within the EU and the delivery is fast and reliable every time.

Company replied

Rated 3 out of 5 stars
Verified

Purchase online was convenient. The downside: Delivery driver didn't ship the parcel to my house and made a statement that no one was at home or didn't answer the phone which is not true. We were... See more

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Rated 5 out of 5 stars

Our dog, Wallace, a poodle, is allergic to beef and chicken. He's also very picky about dry food. Since we started feeding him Grandorf, his bowl is always empty. He loves it.

Company replied

Rated 5 out of 5 stars
Verified

Customer support reacts very quickly, my both very allergic dogs love the food. Finally first brand I can feed them both together without issues. They love it, and it comes in a couple of days. Nice p... See more

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Rated 4 out of 5 stars
Verified

We are really happy with the quality of Grandorf for both dogs and cats. Thanks a lot! However, I gave 4 stars instead of 5, as Grandorf provides privileges only to Kennels, but not to pet shelters or... See more

Company replied

Rated 5 out of 5 stars

The food is of exceptional quality and it saved my dog, who suffers from 24 allergies, at a time when the market hadn’t even considered that some dogs might also be allergic to commercial hypoallergen... See more

Company replied

Rated 3 out of 5 stars
Verified

Good day! The food always arrives good. But the delivery service suffers a lot. I never know when the food will arrive. I always order a lot (more than 35 kg). I would really like to see the delivery... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent quality puppy food. The parcel arrived quickly and in high-quality packaging. My puppies are happy and we will be back to shop again. Recommended 👍

Company replied

Rated 5 out of 5 stars

I changed To Grandorf a few years ago. My two cats love the croquettes and wet food. It is good quality and a lot of choice.I have recommended it to my friends. I believe the food has a lot of vitami... See more

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Rated 5 out of 5 stars

It’s the best food, but delivery is very bad, we need only DHL, but all time they delivery GLS it’s not work in our place

Company replied

Rated 5 out of 5 stars
Verified

Great cat food. My cat is with allergies and it's been just fine since we switched to Grandorf. Delivery is fast and reliable.

Company replied

Rated 5 out of 5 stars
Verified

My English Bull terrier Alf LOVEs Grandorf foods. Thank you for such a quality products and great service! Please, don't change!

Company replied

Rated 5 out of 5 stars
Verified

I really like, its a premium food, and the extra price is worth it. My cat needs a special diet, because she was sick when she was a baby. I am very happy with it. The only downside really is that wet... See more

Company replied

Rated 5 out of 5 stars
Verified

Best food for my allergic cat. no problems with order delivery. Thanks for your excellent work.

Company replied

Rated 3 out of 5 stars

Hello. We live in France and our dog can only eat this food, the quality is very good, she can't stand other food, she has a problem with digestion... the food is not sold in France and we have t... See more

Company replied

Rated 5 out of 5 stars
Verified

High quality products. High quality service. Delivery to Portugal - 3-5 days. Support service is always on call.

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Rated 5 out of 5 stars
Verified

Fast delivery, superior quality. My cat’s fur is so smooth with Grandorf food.

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Rated 5 out of 5 stars
Verified

Because you have very good quality of the products, and its coming always fast ! My cats love it!

Company replied

Rated 5 out of 5 stars
Verified

Easy process of ordering products. Fast delivery with reliable delivery service (GLS) Info about delivery at every step of process

Company replied

Rated 5 out of 5 stars
Verified

Perfect.good products, excellent service. I will use it in the future..I recommend it...

Company replied

Rated 5 out of 5 stars
Verified

high-quality food, even for dogs with sensitive digestion and allergies, fast and accurate delivery

Company replied

Rated 5 out of 5 stars
Verified

Always a guarantee. The best food for my best friend 🩷 Shipping fast!

Company replied

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Company details

  1. Animal feed shop

About Grandorf

Written by the company

About Grandorf 🐾

“Healthy animals, happy owners” is the heart of Grandorf. Our holistic philosophy ensures that every pet enjoys a balanced diet made with high-quality, natural ingredients. From live probiotics to hypoallergenic recipes, every detail is crafted for your pet's well-being.

By choosing Grandorf, you're choosing transparency, purity, and a commitment to the health and happiness of your furry friends. 🐶🐱 Let us support you in giving your pet the best life possible!

Why Grandorf?🤎

  • ✅ No chicken
  • ✅ Grain free
  • ✅ Live Probiotics

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Contact info

4.8

Excellent

TrustScore 5 out of 5

383 reviews

5-star
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3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Great for poodles :)

The breeder recommended this food and our Theodore has only known Grandorf kibbles since he was born! Being a standard poodle, he is meant to be more sensitive and have allergies but thankfully we never really had to test those limits as our dog loves and digests well all Grandorf food - we love the variety offered and the delivery is super efficient :)

29 August 2025
Unprompted review
Grandorf logo

Reply from Grandorf

Thank you so much for sharing your experience.
We’re delighted to hear that Theodore has been thriving on Grandorf since the very beginning. Knowing that, as a standard poodle, he could have been more sensitive or prone to allergies, it makes us extra happy that he enjoys and digests all our recipes so well.

We’re also glad you appreciate the variety we offer and the efficient delivery service. Your trust and loyalty mean a lot to us.

Rated 5 out of 5 stars

Kira’s review :)

The food is of exceptional quality and it saved my dog, who suffers from 24 allergies, at a time when the market hadn’t even considered that some dogs might also be allergic to commercial hypoallergenic foods. I have been regularly ordering this food for years, and it always arrives at my door in Croatia within just a few days.

3 September 2025
Unprompted review
Grandorf logo

Reply from Grandorf

Thank you so much for sharing Kira’s story.
It means a lot to hear that our food has been such a lifesaver for your dog with 24 allergies, especially at a time when even commercial hypoallergenic foods weren’t suitable. Knowing that Grandorf could make such a difference to her health and wellbeing is the greatest reward for us.

We’re also glad that your orders always arrive quickly in Croatia and that you have been trusting us for years. Your loyalty and kind words mean the world to us.

Rated 5 out of 5 stars

Very good quality pet food

Very good quality pet food. Switched a few times to cheaper but also high quality food but always end up switching back to this. Only complaint would be there’s no hypoallergenic wet food for cats, it’s all chicken and not hydrolysed protein.

3 September 2025
Unprompted review
Grandorf logo

Reply from Grandorf

Thank you for your honest feedback.
We’re very happy to hear that you value the quality of our food so highly, and that even after trying other options, you always come back to Grandorf. That loyalty means a lot to us.

Regarding your comment about wet food for cats: at the moment, our recipes are based on natural cuts of meat such as chicken, turkey, and fish. We do not use hydrolysed proteins, as our philosophy is to keep our recipes as natural and minimally processed as possible. For cats with specific allergies, our focus is on limited-ingredient formulas with high-quality meat sources to reduce the risk of intolerances.

We truly appreciate your input, and we’ll pass your suggestion on to our product development team. Thank you for trusting us to take care of your pets.

Rated 4 out of 5 stars

Very good quality, but high price

Very good pet food, my cat loves it and keep earing the same 3 tastes for years.
Very expensive and unfortunatelly the guys keep rising prices 1-2 times a year, so at some point soon I would need to search for a cheaper alternative.

1 August 2025
Unprompted review
Grandorf logo

Reply from Grandorf

Thank you for your honest feedback and loyalty over the years. 😺 We’re so glad your cat enjoys our recipes, and we understand your concern about pricing, try keeping an eye out for our promotions. We always do our best to keep costs fair while maintaining the high quality your cat deserves. Your trust means a lot to us! 🧡

Rated 5 out of 5 stars
Verified

Because you have very good quality of…

Because you have very good quality of the products, and its coming always fast !
My cats love it!

4 August 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your kind words! 😺
We’re thrilled that your cats love our food, and it makes us very happy to know you appreciate both the quality and the fast delivery. 🧡

Rated 5 out of 5 stars
Verified

Always a guarantee.

Always a guarantee.
The best food for my best friend 🩷
Shipping fast!

24 August 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your kind words!
We’re thrilled to know our food is always a guarantee for your best friend, and that you appreciate both the quality and the fast shipping. That means the world to us! 🧡

Rated 5 out of 5 stars
Verified

Great food

Great food, great service!

24 August 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your kind words! 😊
We’re delighted that you’re happy with both our food and our service — that means the world to us! 🧡

Rated 5 out of 5 stars
Verified

Absolutely recommend! 10/10 food quality and delivery

This is perhaps the best food for dogs to start with! It’s absolutely perfect for Yorkies — the quality really shows in how it affects my dog’s energy, teeth, and coat. The delivery process was super easy and straightforward; everything arrived in Barcelona within just a few days. The food was perfectly sealed and packaged, a solid 10/10 experience.

On top of that, they included a surprise gift — a grain-free pâté (wet food) — which my dog adored. Such a thoughtful touch! I’ll definitely be ordering more. Thank you so much!

20 August 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your amazing feedback! 🐶
We’re delighted to hear that our food has been such a perfect start for your Yorkie, and that you can see the difference in her energy, teeth, and coat. It’s great to know the delivery to Barcelona was quick and smooth, and that everything arrived perfectly sealed and packaged.

We’re also very happy that the surprise pâté gift was such a hit — we love adding a thoughtful touch to brighten both pets’ and owners’ days. Hearing that you rate the whole experience a solid 10/10 means the world to us. Thank you for your trust, and we look forward to your next order! 🧡

Rated 5 out of 5 stars
Verified

Quality food that my cats love

It's one of the few quality foods that my cats can actually tolerate. I order them from abroad within the EU and the delivery is fast and reliable every time.

31 March 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your kind feedback! 😺
We’re delighted to hear that our food is one of the few your cats can truly tolerate, and even happier that delivery within the EU has been fast and reliable every time. Your trust means a lot to us — and we’re glad your cats are thriving! 🧡

Rated 3 out of 5 stars
Verified

Good day

Good day! The food always arrives good. But the delivery service suffers a lot. I never know when the food will arrive. I always order a lot (more than 35 kg). I would really like to see the delivery track and when the food will arrive.

7 August 2025
Grandorf logo

Reply from Grandorf

Thank you for your valuable feedback! 🐶
We’re glad the food always arrives in good condition, and we understand how important clear delivery updates are, especially when ordering larger quantities.

If you provide your email address when placing an order, you will automatically receive a tracking email once your parcel is shipped. This allows you to follow your delivery and see when it will arrive. Please also check your spam/junk folder, as sometimes these emails may end up there by mistake.

We hope this helps to make your future deliveries smoother. Thank you for trusting us and give your four-legged friend a cuddle from us! 🧡

Rated 5 out of 5 stars
Verified

Great service and the best quality and…

Great service and the best quality and tasty food!! My four dogs are happy🥰

7 August 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your wonderful feedback! 🐶🐶🐶🐶
We’re delighted to hear that your four dogs are happy with Grandorf — tasty food, top quality, and great service is exactly what we aim for. It means the world to us to know they’re enjoying it so much! 🧡

Rated 5 out of 5 stars
Verified

Excellent produits que mes chats adorent

Excellent produits que mes chats adorent

1 August 2025
Grandorf logo

Reply from Grandorf

Merci beaucoup pour votre retour positif ! 😺
Nous sommes ravis que vos chats adorent nos produits — c’est le plus beau compliment que nous puissions recevoir. 🧡

Rated 5 out of 5 stars
Verified

Buldog France with allergies

I have a dog with allergies, and GrandOrph food has been a perfect choice for her. She eats it with great appetite, and her allergy symptoms have improved noticeably. The delivery is always very fast, and the customer service is excellent – friendly and helpful. Overall, everything is just great! Wonderful company and amazing food. Highly recommend!

4 August 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your kind words! 🐶
We’re delighted to hear that Grandorf has been the perfect choice for your dog and that her allergy symptoms have improved. It’s wonderful to know she enjoys her food so much, and we’re glad our fast delivery and friendly customer service have met your expectations.
Your recommendation means a lot to us, we truly appreciate your trust! 🧡

Rated 4 out of 5 stars
Verified

Reliable

Goods and shipment as promised

1 August 2025
Grandorf logo

Reply from Grandorf

Thank you for your feedback! 😊
We’re glad to hear that everything with the goods and shipment went exactly as promised. 🧡

Rated 5 out of 5 stars
Verified

Fast delivery and good quality.

Fast delivery good quality.

31 July 2025
Grandorf logo

Reply from Grandorf

Thank you for your feedback! 😊
We’re glad you’re happy with the fast delivery and the quality of our products — that means a lot to us! 🧡

Rated 5 out of 5 stars
Verified

Great cat food

Great cat food. My cat is with allergies and it's been just fine since we switched to Grandorf.
Delivery is fast and reliable.

24 July 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your kind words! 😺
We’re really happy to hear that your cat is doing well with Grandorf — especially with allergies, that’s so important.
Glad to know our delivery service is meeting your expectations too. Thanks for choosing us! 🧡

Rated 5 out of 5 stars
Verified

Love it

Customer support reacts very quickly, my both very allergic dogs love the food. Finally first brand I can feed them both together without issues. They love it, and it comes in a couple of days. Nice packaging(close-up). Harder to find in the stores, but works well with website

25 June 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your kind words! 🐶
We’re delighted to hear that both of your allergic dogs are thriving on Grandorf — and that it’s finally a brand that works for both of them. That truly means a lot to us!

We’re also happy that our customer support and delivery met your expectations, and we appreciate your feedback about in-store availability. Ordering via our website is definitely a great alternative — and we’re always here if you need help! 🧡

Rated 5 out of 5 stars
Verified

My English Bull terrier Alf LOVEs…

My English Bull terrier Alf LOVEs Grandorf foods.
Thank you for such a quality products and great service! Please, don't change!

1 July 2025
Grandorf logo

Reply from Grandorf

Thank you so much for your kind words! 🐶
We’re thrilled to hear that Alf loves Grandorf — what a good boy! We're proud to offer quality nutrition and great service, and your support means the world to us. Don’t worry, we have no plans to change! 🧡

Rated 5 out of 5 stars
Verified

Best cat food ever

Best cat food for my two fur balls. I struggled to find the right food for them that would not cause stomach issues, especially for my very sensitive female cat. Until one day was recommended Grandorf in the local petfood shop. Never caused any digestion issue and my two cats absolutely love all the tuna flavoured tins (special treat is the mussels one :).purrrrfect!

29 June 2025
Grandorf logo

Reply from Grandorf

Thank you so much for sharing your experience! 😺
We’re thrilled to hear that Grandorf has made such a difference for your sensitive cat — and that both of your fur balls are enjoying our tuna flavours (especially the mussels – a true delicacy! 😋).

It means a lot to us to be part of their happy and healthy routine. Purrrrfect indeed! 🧡

Rated 5 out of 5 stars
Verified

Perfect food for dog with allergy

I order the same food for my dog. This food helps avoiding allergy of my friend.

25 April 2025
Grandorf logo

Reply from Grandorf

That’s great to hear! 😊
We’re glad the food works well for your dog and even helps avoid allergy symptoms. That’s a win-win! Thank you for your trust 🐾

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