Hairvivi Reviews 1,229

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality and natural look of the wigs, emphasizing that they closely resemble real hair. Consumers appreciate the softness, fullness, and true-to-length nature of the hair, alongside the excellent craftsmanship. People highlight the natural hairlines, bleached knots, and easy styling, making the wigs beginner-friendly and worth the investment. Consumers consistently report satisfaction with the company's customer service, noting the team's helpfulness and responsiveness. Reviewers also appreciate the fast delivery service. The ordering process is described as easy, and the wigs often arrive well-packaged and earlier than expected. Many customers express their intent to repurchase, citing Hairvivi as their go-to for high-quality wigs.

Based on these reviews

Rated 5 out of 5 stars

I just received this wig and I’m beyond impressed! The shine is gorgeous, the quality is top‑tier, and it arrived so quickly. It has a fresh, pleasant scent, and it’s truly ready to wear right out of... See more

Company replied

Rated 5 out of 5 stars

OMG!!! I recently purchased the Jacinda Brown Wig – 180% Density, Glueless, 16-inch in Small Cappuccino (+5BD) from Hairvivi, and I couldn’t be happier! The hair is soft, beautiful, and exactly what I... See more

Company replied

Rated 5 out of 5 stars

Amazing!! Great quality, very beautiful wig, the wig density is perfect. Stunning coloring as well. No styling required. It's ready to wear straight out the box! You'll get value for your money. I thi... See more

Company replied

Rated 5 out of 5 stars

My wife recently needed her first wig, something we delayed for a long time as we tried different ways to cover her hair loss. Eventually, it became clear that we needed a long-term solution. A... See more

Company replied

Rated 5 out of 5 stars

have had this wig since March of this year. This is my second time wearing it I’ve heat styled it multiple times but also take care of it well using the same products I use on my natural hair and it a... See more

Company replied

Rated 5 out of 5 stars

My favourite wig store and trust me I have tried so many wigs from different companies but Hairvivi beats them all!! I love their wigs because they look natural, their lace is easy to blend , knots ar... See more

Company replied

Rated 5 out of 5 stars

Ive never ordered a ready made wig before and was nervous about ordering . They did not disappoint! The hair came in 3 days and After wearing it for a few days now, Im in love!!! Perfect shopping expe... See more

Company replied

Rated 5 out of 5 stars

I waited for almost a year to order from Hairvivi because the wigs were on the more pricey side. I caved in and finally got not one but two Hairvivi wigs. I love both of them so much. I’ve never got... See more

Company replied

Rated 5 out of 5 stars

Hairvivi is the best!!! These wigs are so authentic looking, the quality is so unreal. It looks like my real hair shiiiit everyone thinks its my real hair i have hereditary hair loss plus am going thr... See more

Company replied

Rated 5 out of 5 stars
Verified

It’s an amazing wig — it truly saved me during my chemotherapy journey. I regained my confidence. Thank you so much! Hairvivi is such a professional and caring team. They supported me from the very fi... See more

Company replied

Rated 5 out of 5 stars
Verified

Based on previous shopping experience, this is really an excellent hair. Above and beyond my expectations!!!! Definitely human hair I did a burn test, no tangles, shedding. I'm definitely a fan of hai... See more

Company replied

Rated 5 out of 5 stars

I’m new to wearing wigs, and the Chloe wig from Hairvivi has been such a great first experience. The quality is excellent! The wig is soft, natural, and has a true luxury feel at a budget-friendly pri... See more

Company replied

Rated 5 out of 5 stars

The Alice wig is EVERYTHING. The hair was soft, full, and smells good. The cap construction is on point, the knots were bleached, and the hairline was perfect. I could literally take this wig out of t... See more

Company replied

Rated 5 out of 5 stars

Hairvivi’s wigs absolutely eat. The hair is so soft, the lace gives skin, knots what knots? I didn’t think it was possible to find this high quality a wig at this price point but I was wrong. Not to m... See more

Company replied

Rated 5 out of 5 stars

This hair was completely beautiful! The parting space was a complete 10! Lots of space to do any style you want unlike how some companies only give you a closure with edges! If I could rate this over... See more

Company replied

Rated 5 out of 5 stars

I posted a review on their Instagram page, but I cant find where I left the comment so I'll gladly write another review. I've struggled with wigs for years...The quality never quite matches up to what... See more

Company replied

Rated 5 out of 5 stars

This is the second wig I’ve ordered from Hair Vivi, and this time I wanted a beautiful blonde… I’m absolutely thrilled! The color is stunning — no surprise, since Hair Vivi wigs are dyed by a pro... See more

Company replied

Rated 5 out of 5 stars

If you are looking for a realistic Wow look super natural HAIRVIVI is the place to go. Since my first purchase it is definetly my trusted partner to give me that look i have been searching for.... See more

Company replied

Rated 5 out of 5 stars

I purchased a wig and had it customised to match my measurements. Received the wig in 2 weeks and it fit perfectly! Quality 10/10 and worth the wait & money. They're my go-to for high quality custom w... See more

Company replied

Rated 5 out of 5 stars

I love this Sophia hair- it lasts about 3 months of constant every day where. This hair is my favorite out of all companies Ive been ordering from. I recently tried a different company because they a... See more

Company replied

Rated 5 out of 5 stars

I recently bought two wigs from Hairvivi - the Elena and Catherine and they were both perfection! Ordering was easy, customer service was great at reaching out when there was an issue with my shipping... See more

Company replied

Rated 5 out of 5 stars

I have been a loyal customer to Hairvivi for over 7 years now I would say. I have never been disappointed with any of the units I purchased with my own money. My latest purchase was the m... See more

Company replied

Rated 5 out of 5 stars

I ordered bob wig Kate cappuccino scalp color and hair in natural hair color. People this company is legit. The lace on these wigs are true to skin when I put it on my head straight from box it’s a vi... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a wig from Hairvivi and I’m absolutely blown away. The wig arrived well-packaged and faster than expected. The lace was buttery soft and matched my skin tone flawlessly. The h... See more

Company replied

Rated 5 out of 5 stars

My order Kylie wig arrived to Wisconsin, USA in a week. This wig is beautiful in color1 . Cap size was a perfect fit, very comfortable. Hair is soft and doesn't tangle, no shedding and no visible sp... See more

Company replied

Rated 5 out of 5 stars

I received my wig from Hairvivi and I’m really impressed. The density is just right, the hair is super soft and natural-looking, especially at the front. I thought it would take longer to arrive, but... See more

Company replied

Rated 5 out of 5 stars

I bought my second unit from Hairvivi! Once again the quality was outstanding, far better than other companies I have purchased from in the past. The hair is soft, zero shedding, and the color is fla... See more

Company replied

Rated 5 out of 5 stars

I love this hair- it lasts about 3 months of constant every day where. Only downside is the cap is small and the roots are over bleached but somehow the knots are still not bleached well enough. Other... See more

Company replied

Rated 5 out of 5 stars

I’ve been a loyal Hairvivi customer for 8 years, and every single wig I’ve purchased has been nothing short of exceptional. The lace quality and overall craftsmanship are truly unmatched. The hair... See more

Company replied

Rated 5 out of 5 stars

Hairvivi is by far the best human hair wig company. Since April I have purchased 4 wigs. They are the only company I use because I know the quality is superior at that price point, I'm able to choos... See more

Company replied

Rated 5 out of 5 stars

The best beginner friendly wig i have ever purchased. This is my second purchase and the quailty is still amazing, the ease to install still leaves me in awe. The customer service for the company is s... See more

Company replied

Rated 5 out of 5 stars

Prior to purchase, customer service were very helpful answering my questions and accomodating and additional information i needed. Ensurimg i was happy with everything before purchase went ahead. Noth... See more

Company replied

Rated 5 out of 5 stars

I usually order wigs at really high prices, I chose to try this site and came out really satisfied!! The hair color is stunning and delicate, high-quality hair and comes relatively long The scalp-like... See more

Company replied

Rated 5 out of 5 stars

I’ve been wearing wigs for over a decade and this company by far has the best quality and customer service. Their hair is so soft, lace is amazing quality and the color blends are perfection. This wil... See more

Company replied

Rated 5 out of 5 stars

These guys are the Mecca in regards to wigs. I am blown away by their lightning fast customer service, ability to do great custom orders and how FAST they ship. I’ve ordered 3 wigs and I always have... See more

Company replied

Rated 5 out of 5 stars

I love my Rylee unit. One year on and still healthy looking and gets me loads of compliments. Customer service at Hairvivi is always on point too.

Company replied

Rated 5 out of 5 stars

I am very worried about the length of the wig because there is some feedback that it is very short. But I am really satisfied with the length, this is exactly what I want, in line with the product des... See more

Company replied

Rated 5 out of 5 stars

Love love my Alice wig!! Lace was slightly a little bit too light but sort that out myself - fits perfectly- hair is lovely and soft- straightens nice- defo a recommendation

Company replied

Rated 5 out of 5 stars

Not going to lie, I was a little apprehensive at first. I’m used to spending thousands on high-quality wigs, but I’m so glad I gave this one a try. It melts perfectly, the knots are invisible, and the... See more

Company replied

Rated 5 out of 5 stars
Verified

Love my Montahna unit everything comes done I just need to cut lace adjust it and use my hot comb! You really should invest in this wig! It's silky soft and smells good. The bleached knots were perfec... See more

Company replied

Rated 5 out of 5 stars

From the moment I placed my order to the day my Hairvivi wig arrived, the communication was exceptional. Every message felt personal their customer service team truly cared. The update... See more

Company replied

Rated 5 out of 5 stars

This wig is soo sleek and cute! I got the wig + curtain bang.its perfect for me! 100% human hair, No shedding and no smell!! , the actual wig was a little too big for me being as though i have a small... See more

Company replied

Rated 5 out of 5 stars

The hair was so beautiful and of good quality as well . My woman loved it so hairvivi is definitely gonna be my plug moving forward.

Company replied

Rated 5 out of 5 stars

This is my favorite brand always order from them the lace is perfect, hair is always soft. Hair lasts long.

Company replied

Rated 5 out of 5 stars

I'm honestly so impressed with the Evelyn wig from Hairvivi! The hair is super soft, the lace melted beautifully with hardly any effort, and the hairline is so natural – I barely had to do anything to... See more

Company replied

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Company details

  1. Wig shop

Written by the company

Hairvivi Specializes in Pre-Plucked and Pre-Bleached Lace Front Wigs & Full Lace Wigs that Can Be Worn Straight Out Box. Shop Lace Wigs With the Most Realistic and Natural Looking. Free Express Shipping Worldwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

I order Catherine and she was…

I order Catherine and she was absolutely stunning. I have been wearing wigs for 7 yrs and thos was the first wig that made my jaw drop because she is flawless. The hairline is so realistic. It only took a few days to get her. I have had sooo many compliments. I do believe she will be my permanent wig that I continue to reorder! Very satisfied is an understatement!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! Great quality, very beautiful wig, the wig density is perfect. Stunning coloring as well. No styling required. It's ready to wear straight out the box! You'll get value for your money. I think this purchase is money well spent!

5 December 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Quality Quality Quantity

I just received this wig and I’m beyond impressed! The shine is gorgeous, the quality is top‑tier, and it arrived so quickly. It has a fresh, pleasant scent, and it’s truly ready to wear right out of the box. The construction feels durable, the hair moves naturally, and it’s giving me confidence with every style. This company is definitely a winner prices are not average however, the quality is exceptional.I’ll be purchasing again… and again… and again!

3 December 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

“It is one of the best.”


“The only wig that no one can tell you’re wearing.”

30 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

BEST wig company out there

I waited for almost a year to order from Hairvivi because the wigs were on the more pricey side. I caved in and finally got not one but two Hairvivi wigs. I love both of them so much. I’ve never got this many compliments on my units before. They are great quality and the coloring is what you see. Can’t wait to order from them again.

1 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Excellent Quality & Outstanding Customer Care

My wife recently needed her first wig, something we delayed for a long time as we tried different ways to cover her hair loss. Eventually, it became clear that we needed a long-term solution. A friend recommended Hairvivi, and after seeing and trying the wigs, we felt confident ordering from them.

We were unsure whether the Cappuccino shade would match her darker complexion, but it ended up being exactly the right choice. The wig arrived beautifully presented in a luxurious box, and it suits her perfectly — we couldn’t be happier.

The delivery for the Cappuccino color took slightly longer, but the support team explained the reason with great professionalism. Their communication was fast, friendly, and genuinely caring. You can clearly see they put customers first, which is becoming rare these days.

We are extremely satisfied with both the product and the service. Highly recommended!

26 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

OMG!!

OMG!!! I recently purchased the Jacinda Brown Wig – 180% Density, Glueless, 16-inch in Small Cappuccino (+5BD) from Hairvivi, and I couldn’t be happier! The hair is soft, beautiful, and exactly what I expected—especially for my first wig. The quality is amazing right out of the box, the color is gorgeous, and the glueless fit makes it super easy to wear. I’m really impressed with how natural it looks and how comfortable it feels. Definitely worth it—Hairvivi did not disappoint!

24 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

❤️❤️👌the best.

Best experience ever, and the quality of hair is amazing ❤️👌

25 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

These Wigs EAT

Hairvivi’s wigs absolutely eat. The hair is so soft, the lace gives skin, knots what knots? I didn’t think it was possible to find this high quality a wig at this price point but I was wrong. Not to mention that shipping is super fast. I’ve ordered two wigs now and already have my next one picked out. Hairvivi knows their stuff, I would recommend this to anyone and already have - I gush about them when people ask me where my wigs are from (after I tell them it’s a wig, because they’re that good people don’t even realize).

17 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars
Verified

This is my first ever short wig

This is my first ever short wig. I look fantabulous in my wig! Thank you so much for the good wig!!

15 November 2025
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars
Verified

Love my Montahna unit everything comes…

Love my Montahna unit everything comes done I just need to cut lace adjust it and use my hot comb! You really should invest in this wig! It's silky soft and smells good. The bleached knots were perfect, the only bad was I need to buy a small cap next time it still works because if the elastic band and Combs. Thank you so much Hair Vivi

14 November 2025
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars
Verified

Based on previous shopping experience

Based on previous shopping experience, this is really an excellent hair. Above and beyond my expectations!!!! Definitely human hair I did a burn test, no tangles, shedding. I'm definitely a fan of hairvivi I'm looking forward to being a long time customer.(ps) shipping was extremely fast st Very good customer service.

14 November 2025
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I FELL IN LOVE…

I have been a loyal customer to Hairvivi for over 7 years now I would say. I have never been disappointed with any of the units I purchased with my own money.

My latest purchase was the most popular coloured unit called Catherine and Jacinda. I wanted to try something new as I normally go for the black units.

When I tell you, these two units were the most beautiful colouring job I’ve ever seen on the wig. It was done to perfection.

The quality of their hair was not dry or brittle due to the colouring , it was styled, the knots bleached, pre-plucked and true to length. I fell in LOVE!

So damn beautiful and money well spent!

Ladies if you if you’re looking to purchase any units or a unit with highlights or balayage do not hesitate I repeat do not hesitate.

You are going to be extremely happy. This is your confirmation to pull the plug and place that order you will not be disappointed.

13 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I love my Rylee unit

I love my Rylee unit. One year on and still healthy looking and gets me loads of compliments. Customer service at Hairvivi is always on point too.

13 November 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

This wig is soo sleek and cute

This wig is soo sleek and cute! I got the wig + curtain bang.its perfect for me! 100% human hair, No shedding and no smell!! , the actual wig was a little too big for me being as though i have a small head but the adjustable straps made it fit better. So far so good! Cant wait to receive more!

20 August 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

This is my favorite brand always order…

This is my favorite brand always order from them the lace is perfect, hair is always soft. Hair lasts long.

14 October 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

The Alice wig is EVERYTHING

The Alice wig is EVERYTHING. The hair was soft, full, and smells good. The cap construction is on point, the knots were bleached, and the hairline was perfect. I could literally take this wig out of the box, cut the lace, lay it with some freeze spray real quick, and be out the door. And even better, the shipment came four days earlier than expected. I will definitely be buying all my wigs from HairVivi from now on!

24 September 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

This hair was completely beautiful

This hair was completely beautiful! The parting space was a complete 10! Lots of space to do any style you want unlike how some companies only give you a closure with edges! If I could rate this over 5 stars I would! And the hair was extremely beautiful it was so natural looking youd think it was my own hair !

28 August 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Ive never ordered a ready made wig…

Ive never ordered a ready made wig before and was nervous about ordering . They did not disappoint! The hair came in 3 days and After wearing it for a few days now, Im in love!!! Perfect shopping experience. Will definitely be ordering more wigs from them !

6 October 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 2 out of 5 stars

wigs come with split ends and hair is dry

initially was really happy with the wig until couple days in i realise there were so many split ends at the bottom. i did not plan to spend $900 on 22 inches i'd have to already be trimming. Then after the first week and wash the hair was already feeling so dry (bare in mind i use organic argan oil to replenish it yet no matter how many drops i put in it still felt like the hair was a year old already) when emailed about the split ends and rough dryness of the hair i was then told about aftercare and how to moisturise as if i didn't state in my email i have had tape in extensions and wigs before so im well informed on how to take care of human hair and wigs, i haven't even used heat on it yet so why does the hair feel drier than extensions i had for over a year? it felt very condescending to be told i just need 2 drops of oil and a hair mask when not even 10 is doing anything. I also showed a picture where the hair quite literally looks like a fringe at the front because of how short the hair is and how there's just chunks of hair that look like broken hairs at the top, just to then be told that doesn't look like a fringe and it's just the folding hair, now i can understand that part of the wig making process but to reply to the picture i sent and say it doesn't look like a fringe when it's just one chunk at the front sticking out for me is quite diabolical. they then tried to reimburse me with a £14 refund! a £14 refund for a wig when the hair quality is so bad already and there's tons of split ends and trying to make this sound normal like i should just do a mask and oil it like that would fix anything, and telling me because it's human hair it's normal for hair to split. I obviously know that i'm not dunce but it shouldn't be COMING with split ends even google will tell u that's not ok. they then upped my refund to £30 claiming this is the highest they've done but i still think it's diabolical for such a high price when it's coming damaged, needing to be trimmed already and the hair softness isnt what i expected. i could've gotten a wig for under £500 with better quality but i thought the investment since its one of the best hairlines ive seen would be worth it. It's also bulky at the top maybe i should've got less density but considering i've shaved my head i don't understand why the wig still looks like a helmet on me.

18 October 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
This is Hairvivi Customer service Team. Firstly, really sorry for your unhappy shopping expeirence. And no worries, hairvivi will always be here to help you solve the problem asap.
About the problems you mentioned, our customer service explianed it to you in emails. No worries, if you feel the wig has the quality problem, you can return it for inspection, too. And our professional inspection team will find out the cause of the problem and offer a repair service.
Also, if you would like other solutions, we are happy to negotiate with you to better solve this problem though the lace is cut.
Customers' satisfaction is our pursuit all the time and we believe the problem can be solved successfully with our joint effort.
Our customer service contacted you again via email, kindly check your inbox and sorry for any inconvienience again.
Best regards
Hairvivi Team

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