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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the service provided, finding it fast, reliable, and easy to use. The staff receives high praise for their friendliness, responsiveness, and knowledge, with consumers appreciating their patience and clear explanations. People also highlight the user-friendly experience, noting that the platform is intuitive and complete. Consumers appreciate the promptness and efficiency of the support team in resolving issues. Many express satisfaction with the AI assistant, noting its ability to quickly generate functional websites. However, some reviewers suggest improvements to the AI prompting chat features. Overall, reviewers highly recommend this company for its excellent customer service and user-friendly platform.

Based on these reviews

Rated 5 out of 5 stars

Hostinger's website builder has been great to use. We used Carrd, Squarespace, GoDaddy, and a few others, but honestly Hostinger is the easiest to use for simple, fast-loading, and easily-editable w... See more

Rated 5 out of 5 stars
Invited

Hostinger support is fantastic! The Website Builder app is really easy to use and has powerful in-built tools including AI to enable very easy to build a professional web site with integrations into o... See more

Rated 5 out of 5 stars

The Hostinger Horizon AI website builder is an awesome tool. Within 20 minutes I was able to design, adjust, retool, and create a functional website with no prior website building knowledge needed.... See more

Rated 5 out of 5 stars

Honestly really impressive customer service. I've been with hostinger for about a year and as a novice developer mostly working on personal projects and for friends, its a fantastic service. Right... See more

Rated 5 out of 5 stars

Paulo was knowledgeable and very helpful. Walked me through the steps and actually knew what he was doing. I've been using Go Daddy for 20 years for my clients and the last two clients have Hostinger.... See more

Rated 3 out of 5 stars

Cheap and easy to manage, but as always, cheap is not great on quality, or not even good. If you are looking for cheap option, Hostinger it is. If you need realiable hosting environment, then look els... See more

Company replied

Rated 5 out of 5 stars

Everything about this company has been awesome, even when something crazy happens like a dns record being deleted. They were quick to fix the issues and get my site back up and online! I was seriously... See more

Rated 5 out of 5 stars

I had a fantastic experience with Hostinger support thanks to Desi! I was hoping to claim a free domain even though the 12-month period had expired. The agent was incredibly patient, understanding... See more

Rated 5 out of 5 stars

I am not an experienced programmer and very ignorant regarding how it all works and lingo. That is why I chose Hostinger hosting, email and webbuilder - the whole package. I find it very intuitive a... See more

Rated 3 out of 5 stars

A few years ago, it was my favorite hosting. At the moment, the hosting is lagging, and the support team only offers to change to another IP. But it takes too much time for me to constantly change the... See more

Company replied

Rated 4 out of 5 stars

Hostinger was my first experience with a Horizons AI website creation tool, so I didn't know much of what to expect initially. However it definitely managed to exceed my expectations! It was straight... See more

Company replied

Rated 5 out of 5 stars

If you are having problems you can ask their AI agent Kodee. If it doesn`t solve your problem, you can tell Kodee that you need to chat with a human specialist. 3 seconds later you are connected with... See more

Rated 5 out of 5 stars

The agent who took care of my concern was very helpful and accommodating, gave me options how to proceed, and transaction was smooth. She helped me in fixing my domain problems in the quickest way pos... See more

Rated 5 out of 5 stars

I tried using the AI assistant and could not get the help i needed. Then i was helped by DEV and within minutes my domain was up and running. I'm using hostinger for hosting my website. Their price, a... See more

Rated 5 out of 5 stars

Ashley was superb to deal with, absolute positive influence and went above and beyond doing simple tedious tasks that most agents would pass the buck onto the customer to complete. Can’t be any more s... See more

Rated 5 out of 5 stars

When I get a live person in a tech chat support. I usually don't like when I ask a question and their answer is a link. But Rodrigo, still explained when I had questions about the information I found... See more

Rated 5 out of 5 stars

Kodee (ai assist) and Davi (real human assist) and the Tech Support team has been BRILLIANT! There was a Hostinger server side issue regarding emails and it was resolved very quickly with no emails... See more

Rated 5 out of 5 stars

Nice Support and Fast Respon. and plaese add new feature on hpanel that we could see Top 5 email senders in 1 Hour, due to the current feature are accumulative update on 2 x 24 Hours.

Rated 5 out of 5 stars

Dika helped me fix my issue with my website not showing properly. It was an urgent issue and he got it resolved in a great timely manner. Thanks Dika appreciate you.

Rated 5 out of 5 stars

If you get Patrick as a specialist, he is terrific. He fixed what could not be accomplished with Kodee over two days and several hours in less than 3 minutes.

Rated 5 out of 5 stars

I had a website connecting issue, didn't know if it was coming from win or host zinger. Wix team didn't see anything on there end. Checked with host zinger team they informed me it was a dns record is... See more

Rated 4 out of 5 stars

Great to work with them, Experience was so far better , all around the world these are the most affordable hosting services ever. Best from Hostinger

Company replied

Rated 5 out of 5 stars

Yvette made my experience worth the time to keep using your services. Yvette was patient and caring. The A.I. service couldn't help me. I appreciate having real customer support.

Rated 5 out of 5 stars

Aissam has been the only one who was experienced enough to give me a direct answer. He was super helpful and wanted to stay online with me in case a question came up. He's great.

Rated 5 out of 5 stars

Easy to make an account and sign up. Very fair prices. Used the Horizon AI prompt and it did everything exactly as I asked. I'm still surprised at how fast it made the site and did the modifications t... See more

Rated 5 out of 5 stars

I was so stressed with my missing domain but with the help of Joao P., my domain issues were solved. He was so accomodating and helpful until I resolved my problem.

Rated 5 out of 5 stars

Hostinger is one of the top platform for internet services. they have excellent team and excellent support!. recommended for all kind of projects and people.

Rated 5 out of 5 stars

Mr. Gherella was great, prompt and cortious helping me to replace my Domain Name from a GoDaddy to one I created in Hostiger, love you guys!!

Rated 5 out of 5 stars

A first person got back to me after AI. But for a reason, she didn't continue the conversation. Another person got back and completed the mission.

Rated 5 out of 5 stars
Invited

This is the best possible hosting service. Very affordable price, the highest quality in the services, innovation, no hidden costs, customer service very efficient, my recommendation for any new user... See more

Rated 5 out of 5 stars

This app genuinely surprised me. I tested different prompts to specifically try out horizons, and each one turned out legit amazing. For example, I wanted the AI source to make me a personal portfolio... See more

Rated 5 out of 5 stars

I recently worked with Rian from Hostinger regarding downgrading my hosting plan from cloud to shared. I wanted to take a moment to express my appreciation for his support throughout the process.... See more

Rated 5 out of 5 stars

I heard the customer service was great every time, everywhere on most blogs & YouTube reviews. Until I actually experienced it myself. Very very refreshing experience honestly. Kodee the AI assistant... See more

Rated 5 out of 5 stars

Hostinger Horizons AI is a really handy tool for quickly building simple apps and websites. I like how easy it is to get started and the fact that hosting and deployment are included. The AI sometimes... See more

Rated 5 out of 5 stars

It is a very nice welcome to find a hosting company that actually will work with a knowledgeable support tech! Arthur was attentive, and had all of the answers to my questions... regarding transferr... See more

Rated 5 out of 5 stars

I love using Hostinger to create and host my websites for my business. Specifically, I found it very easy to utilize their Hostinger Horizons AI tool to help me build a website for my digital marketin... See more

Rated 5 out of 5 stars

I had a problem with my domain being assigned to the wrong account, and Lorena helped me resolve the situation quickly and kindly. She explained everything very clearly, and now I know exactly what to... See more

Rated 5 out of 5 stars

Horizons is an AI prompted web design app. It's pretty intuitive and doesn't require any technical expertise. I used it to build a graphic design and cartoon illustration website, and it was able... See more

Rated 5 out of 5 stars

Support is very good especially for clients who are less developped in the world of creating websites, transfering domainnames etc. 24/7 available. Very satisfied. Thanks

Rated 5 out of 5 stars

I am very happy with Hostinger! Their services are fast, reliable, and easy to use. The support team is friendly, responsive, and helped me resolve all my issues quickly. Hosting my website here has b... See more

Rated 5 out of 5 stars

I tried using Hostinger Horizon AI for Perfume ordering business i have in mind. i just did the prompt what i want and it did create the website. did additional prompt for more flow like add to... See more

Rated 5 out of 5 stars

Hostinger horizon AI tool is great for people who don't have software background and would like to create good websites with AI prompts. I created a website for a personal blog about travel wi... See more

Rated 5 out of 5 stars

I am very satisfied with the support I received today. The agent was polite, patient, and very knowledgeable. They understood my issue quickly and provided a clear solution that worked perfectly. I re... See more

Rated 5 out of 5 stars

Great experience with Hostinger support team, Tomas. He was very helpful, patient, and explained everything step by step in a way that was easy to follow. He answered all of my questions clearly and m... See more

Rated 5 out of 5 stars

I had an issue with my domain showing as “already used at Hostinger,” and the support team resolved it very quickly. The agent was polite, prompt, and kept me updated throughout the process. They... See more

Rated 5 out of 5 stars

I had an issue connecting my OVH domain to my Hostinger hosting and wasn’t sure how to proceed. Luckily, Aissam from the support team was very patient, clear, and professional. He guided me step by... See more

Rated 5 out of 5 stars

"Kishan ne meri website ka jo issue tha woh bahut hi tezi se aur dhyaan se solve kiya. Unka approach professional tha — pehle problem samjha, phir clear steps bataye aur finally fix karke sab kuch sah... See more

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Company details

  1. Web hosting company
  2. Business-to-Business service
  3. DNS Provider
  4. Ecommerce solution provider
  5. Website designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Fixing Cyber Panel outage

well despite some earlier frustrations with my system the team came together and rendered the support that I so desperately needed after battling with this outage for almost one week. But a couple 'clicks' and normality was restored quickly. Thanks again Mayas. I back in business!

9 October 2025
Unprompted review
Rated 5 out of 5 stars
Invited

dirt cheap prices

dirt cheap prices, good quality services. Besides i just need a reliable service dont need any customer support. But if you need handholding then i dont know i got no experience of their support

9 October 2025
Rated 5 out of 5 stars
Invited

“It’s important for people to know that the platform is easy to use and responsive on all devices, but some advanced features require a premium account. Users should explore the tutorial section to ge

“My experience with your service was excellent. The platform is easy to navigate, and the response time from support was impressive. You’re doing a great job maintaining reliability and adding useful features. One small suggestion would be to simplify the settings page for beginners. Overall, I’m very happy with the experience — keep it up!”

8 October 2025
Rated 5 out of 5 stars

The support is fabulous

The support is fabulous. Even their chatbot is very helpful and understanding but their live agents are outstanding. My migration has been done with a piece of cake. Always love you hostinger.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

My experience was excellent

My experience was excellent. The support team was patient, quick to respond, and resolved my issue efficiently. I really appreciate the clarity and professionalism throughout the process.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast, reliable, and useful AI tool

Hostinger has been a reliable and useful tool to start software projects. I got to go over its Horizons AI feature, Hostinger Horizons AI prompt tool, where I built two websites, one for a startup hub for communities to schedule meetings and join communities, and one for a music festival with a landing page that showcases a music event and the dates that’ll happen. After putting in the putting in the prompt, it was able to respond well and generated the websites fast. Hostinger even has a section in each project where it lists out all the code it wrote for the websites, which was very helpful to see how the website looks structurally and visually. This Horizons AI feature is easy to understand and use for everyone who’s willing to build their website based on their ideas

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Awesome customer support!

the techguy who helped me, Evaldas, was very patient and helpful. he did not leave my issue unresolve which i am very appreciated off. thank you very much.

8 October 2025
Unprompted review

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