I bought a number of different appliances across multiple brands and my indesit washing machine is the only one i have problems with. Standard wash cycle takes for ever. It has leaked. The filter cons... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Hasn’t replied to negative reviews
Have used many washing machine but I…
Have used many washing machine but I regret buying the indesit 9kg washing machine. It was has worked only 2yrs and all light started flashing, called someone to come and have look, they told me it's a control board problem. What a rubbish things to hear in this crisis, if the machine was very old I would have appreciated, but it seems like they programmed their machines to work for a short time and then you go back and buy another one.
INDESIT EWDE 761483 W UK
I bought an Indesit washer dryer INDESIT EWDE 761483 W UK on 11 Sept 2025, fron Argos and it was delivered on the 16th. The instructions saud the first time user should run an Autoclean cycle before using it. It did not say whether to use soap or how to start the Autoclean cycle. I had to search on line, the extended instructions also failed to give instructions. Eventually I found a video a disgruntled user had helpfully uploaded. OK, that done, I tried a quick wash and dry cycle. This was done, but not very dry. Then I wanted a 90degree wash which I need to use form time to time. It took ages to find that one did exist, via the Cotton wash, customising the buttons on the display. Again a useful video from another disruntled user. I hung those on the line. Then I tried a washing a load of T shirts with the intention of working out how to use the dryer by itself. This was the problem. You can set the dryer for say an hour, but if the sensors think it's all too wet, it will change the timing to longer. I did not want to go to bed with the machine working for hours in the night when I didn't know if I could trust it. It had shown defiance already. In the end I call the Indesit technical team. This took three calls as it cut off without warning twice. When i got on, the lady was nice and chatty, but she was not really acquainted with ths particular model. I did suddenly realise that the machine switches from minutes to hours and minutes on the display which had flummoxed me for a moment. I complained about the instructions and lack of, but decided to have another go. I phoned to register the machine and they tried to sell me a longer insurance than the free guarantee. I had also had someone phone me to do this earlier. Having read the reviews of reluctance to help from Indesit, I decided to write this one as a record of my concerns at this stage of my ownership of this model I have a record of my phone call as well.
Bought a Dryer if I could give a 0 I would
Bought a Dryer, and the thing dosnt dry clothes keeps stopping when cloths are not dry, have to go back 3 or 4 times to restart absolutely awful. Of all the dryers I’ve had this has to be the worst!!
Avoid at all coats
I bought a number of different appliances across multiple brands and my indesit washing machine is the only one i have problems with. Standard wash cycle takes for ever. It has leaked. The filter constantly blocks meaning it wont drain and its design means its a huge effort to drain without soaking utility room in litres of water. Avoid an indesit washing machine like the plague!!!!!
POS machine
POS machine. Every button and setting needs to be tinkered, touched, or reset machine multiple times before it starts working.
Shocking customer service
Unfortunately I'm unsealed to give negative stars.
Ordered an item through another shop, item delivered made a really loud banging nosie which is allegedly a new design.
Requested a refund due to not being fit for purpose, indesit were rude on the phone, hanging up multiple times, confirming they would arrange collection and then not arranging it.
Continued to follow up and this went past the 28 days where they have now said its not their problem and ended the call again.
I purchased rubbish an Indesit washing machine…
I purchased an Indesit washing machine in Currys Navan0n the 30/04/ 25. 3hr round trip. Dropped off old machine and picked up new one. Got home and un-packed machine in van. The front of the machine was made wrong where the control buttons were was crooked and plastic molding sticking out on side. No Irish number for Currys . No joy ringing through to UK. Drove back to navan and after a bot an hour I was on my way home with a new machine in van, I had checked the top buttons and all seemed good. when I got home I unpacked the machine in th van only to find that the bottom of it was broken. 7 hrs for a broken machine. The packaging on both machines was not damaged so they were obviously dispatched from factory after passing Quality control in this condition. I rang Currys in UK again and Indesit both were of little use to me and customer care is as bad as Quality of product in Indesit.I fitted in machine and now I have a machine with no bottom moulding . I rang Indesit again and some guy said They would send me the part I had given him my details but then he cut me off without any time on this delivery, went back to currys on the 10th /05 /25 with the broken part and was told to bring back the machine and they may replace it or they could send out a new one and charge me delivery for the privilege . 9 hrs travelling and 2 hrs phone calls leaves it an expensive machine. To make it worse I had purchased an Indesit Tumble dryer in Mullingar 1 week earlier and had to return it for another as it would not dry the clothes as the element was faulty. Are Indesit sending all the rubbish to Ireland or is this just bad luck. Disgrace on Indesit and they need to change there mission statement.
THE HORROR WASHING MACHINE DRUM.
Just arrived back from a beautiful Spanish break,tired and exhausted...silly me thought I'd make a start doing some gentle washing in my Indesit Push & Go,which I bought from a local supplier who also fitted it on 16/1/21.
Just as I sat down to relax I heard a noise coming from my kitchen as the machine started to spin noise got louder and louder,in a panic stopped the machine opened the door and all I could see was white plastic bits all over holiday cloths . Originally brought machine because I live on my own so only do one wash a week.... so basically I've had 230 washers out of this machine in over 4yrs 4mths....NOT WHAT I HAD IN MIND WHEN I PURCHASE MACHINE...the update doesn't really get any better , the machine as a 10 Yr part guarantee , so I decided to give them a ring the folks on the line were as helpful as they could be , got me to take out a call out policy which was fine .
Arranged for a engineer to come out told me the Drum had gone which I already knew.
Arranged a date for a new drum to be fitted...got a email night before giving me a 3hr slot....so got up early as it was between 7-44 to 10-44....prepared everything so when engineer came he could just crack on....about 9-15 got a email telling me the appointment had been rearranged for 4 days later...wasn't at all happy as I'd cancelled things I had planned for that day....LETS SEE IF ANYONE TURNS UP IN 4 DAYS TIME .
Would give a minus if I could
Would give a minus if I could. Washing machine never dried properly. I contacted twice by email and was batted to a phone number where I was batted to another etc. 5 times. Finally found technical support with the rudest woman it’s possible to have. I needed an engineer. She wouldnt entertain that until I went though a fault finding exercise. No!! When I insisted on an engineer coming out she threatened me with £100 charge if it was a wasted visit.
For sale!! 2 week old washer dryer that doesn’t work,
In future Indesit - send a bloody engineer out!!
Hotpoint delivery guys were amazing
Hotpoint delivery guys were amazing. But the indeset tall freezer handle in a joke,go to open the door,and you also pull the freezer across the floor.
Awful dishwasher
Our home Insurance company put in an Indesit Dishwasher. Model number DIO3T131FEUK. It is the worst machine we have ever had. The inside trays do not hold crockery and cups suitable for a family for 4. Every cycle we have tried does not dry the itmes in it and it is rusting our food prep knives, so we have to dry everything up before we put away. On three cycles, the dishes are not getting cleaned. I can not recommend this machine.
Don’t buy an indesit washing machine!
Bought an indesit washing machine 6 months ago. It’s broken down twice and customer service is beyond appalling!! Been left without a working machine for 2 weeks l. Engineers are booked in to fix it then they cancel on the day- they have done this three times now and I’m furious 😡
Don’t buy from them, it’s not worth the stress
Bought a washing machine from indeset
Bought a washing machine from indeset
The water pours through soap drawer and floods my kitchen and thus useless company has done nothing
Awful company
Got an indesit dishwasher in January which caused my electrics to trip out due to the terrible installation which caused leaks. I paid 90 pound for installation but when i complained they were so rude and dismissive. The customer service is non existent i phoned eight times to be cut off and was only able to speak to them online i have no idea what people without Internet can do I will never buy indesit or hotpoint again.
Indesit Fridge freezer from Argos
Received a fridge freezer from Argos, no problem on Argos's part but within 6 weeks the inside shelf fell off the fridge door, got in touch with indesit eventually (Hotpoint) to tell them I wanted a refund but they insisted they have to send a guy to assess the damage, they then said they can replace the door, I said I wanted a refund because it will happen again because of the flimsy design of the door. Got in touch with Argos who said they can give a refund if I get a reference number from Hotpoint, So back to Hotpoint customer services, Now after 2 days of messaging Indesit customer services (yes, they really are shockingly bad and no option to call) they are refusing to give me a reference number and have pretty much stated that it's tough luck and we are not getting a refund... Do not buy from Indesit (Hotpoint) again😡
Indesit washing machine
Indesit washing machine is the worst i have ever owned the rubber door seal went early on, it goes black, it smells,i have never had a washing machine that smells bad, i even had a thought that it wasn't brand new, now all the lights are flashing and it won't start. Never buy one.
Indesit integrated dushwasher
This dishwasher is poor VFM broke after 13 months using twice per week. Place I bought it from in Hotpiont/Indesit place England say I have to pay for a visit. Ridiculous, not fit for purpose apparently they can't guarantee anything more than 13 months!Won't be buying either kind above again.
Cannot deliver what they promise
Ordered a dishwasher via Argos. Said it would be sent by manufacturer within 5 days of order. I ordered on a Saturday so expected a call on Monday. Monday I received a call from Indesit, said they don't deliver to Highlands of Scotland and would need to go via a courier but this would take up to 48 hours to put through then they were unable to confirm when the courier would deliver.
Explained they weren't fulfilling their commitment to Argos customers, we need dishwasher by end of week, that's what we paid delivery for. Indesit said they could only cancel order from their end but that I thr customer would have to contact Argos and sort a refund myself
Disgusting and pathetic service, will never buy from Indesit again.
Spoke to Argos finally to cancel order and for refund to be processed. Will go with another company and manufacturer now.
Customer service very lacking.
Do not buy from this company.
Awful cooker
Awful cooker, bought a double oven smart looking cooker march 2022, the indicator light kept falling off and it discoloured all around the vent at the back. I fought through an online determination company to have it replaced which took nearly a year. Now the new one is even worse all discoloured- the enamel melts when the oven is on so it's all bumpy and all round the top the enamel is peeling off and it's rusty underneath. They won't fix it because apparently it's cosmetic and that doesn't matter
Bought an Indesit freezer
Bought an Indesit freezer. The plastic broke on 4 places within 6 months. I have owned Gram (20 years) and Electrolux (15 years) withour any problems.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.