Indesit Reviews 472

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with multiple facets of the company's products. Consumers report issues with product quality, indicating that items often break down shortly after purchase. People highlight problems such as oxidation on ovens, faulty dishwasher heaters, and washing machines emitting burning smells. Reviewers also mention malfunctions, including machines not completing cycles, failing to empty or spin, and experiencing leaks. Consumers are particularly frustrated by the level of customer service. Many reviewers describe unhelpful and rude interactions with support staff. People report long wait times, disconnections, and difficulty getting through to the company. Customers also express concerns about warranty coverage, with some being pressured to purchase additional insurance. The overall sentiment suggests that the business struggles to provide adequate support and resolve issues effectively.

Based on these reviews

Rated 1 out of 5 stars

I bought a number of different appliances across multiple brands and my indesit washing machine is the only one i have problems with. Standard wash cycle takes for ever. It has leaked. The filter cons... See more

Rated 1 out of 5 stars

put my life at risk bought cooker Indesit ID60G2K Freestanding Gas Cooker, Black may 2019 gas kept going out. engineer called THREE times , problem not resolved , both ovens just suddenly go ou... See more

Rated 1 out of 5 stars

New washing machine less then 2 weeks ago and it's awful. Both my previous machines allowed a degree of overriding programmes, e.g.temperature and spin speed It's a BWE 81496X and bought it online. To... See more

Rated 1 out of 5 stars

Would give a minus if I could. Washing machine never dried properly. I contacted twice by email and was batted to a phone number where I was batted to another etc. 5 times. Finally found technical... See more

Rated 1 out of 5 stars

This dishwasher is poor VFM broke after 13 months using twice per week. Place I bought it from in Hotpiont/Indesit place England say I have to pay for a visit. Ridiculous, not fit for purpose apparent... See more

Rated 1 out of 5 stars

Indesit Innex washing machine fault code flashing and not heating up after only 18 months (in a two person household), which is disappointing enough. Ordered a new heating element ("genuine spar... See more

Rated 1 out of 5 stars

I bought a brand new Indesit washing machine in January 2021. Recently it's started moving and apparently, the problem is the drum which is too expensive to repair, so not only was I charged £40 for... See more

Rated 1 out of 5 stars

Bought a washer dryer 4 months ago and it has never once worked properly with water not draining properly. I have had 4 repair visits from super technicians so that service is good. However, the mach... See more

Rated 1 out of 5 stars

Awful cooker, bought a double oven smart looking cooker march 2022, the indicator light kept falling off and it discoloured all around the vent at the back. I fought through an online determination co... See more

Rated 1 out of 5 stars

Cooker purchased in 0ctober 2022 All working fine but numbers around the knob have started to erase meaning I can no longer read the temperature! After many, many attempts over the telephone to spe... See more

Rated 1 out of 5 stars

Indesit Bwa81483xsuk index 8 kg 1400 rpm washing machine It will only work with drain pipe coming up over machine attached to an extension pipe and drain directly in to the sink. It would not w... See more

Rated 1 out of 5 stars

5 month old fridge, broken since november. Cant get spares, cant get anyone to help, do not buy anything from rip off indesit, they will take your money and leave you in the mess with their awful, unr... See more

Rated 1 out of 5 stars

Indesit washing machine is the worst i have ever owned the rubber door seal went early on, it goes black, it smells,i have never had a washing machine that smells bad, i even had a thought that it wa... See more

Rated 2 out of 5 stars

We bought a brand new oven, hadn't even started using it and within a week the metal front parts showed signs of oxidation. The customer service representative who came claimed that we did something t... See more

Rated 3 out of 5 stars

Wet wall, big salad draw, spacious fridge with plenty of door storage. Door seal is so strong, you need two hands to open the door. Water droplets are collected in a container at the back... See more

Rated 1 out of 5 stars

Bought a 7kg load washing machine in Spain in less than 9 months - faults with not completing wash cycle, emptying, spinning - / All lights flashing! The Indecit Whirlpool Rep did attend said it was a... See more

Rated 1 out of 5 stars

Absolutele Rubbish Totally useles guarantee and customer services. Absolutely disgusting service from a top brand company, I Bought an Indesit oven less than one month ago and the bulb has gone insid... See more

Rated 1 out of 5 stars

On my second one as they couldn’t fix my last one plus water poured out onto my floor already once. This new one lasted exactly four months now water is pouring out of the seal at the bottom of the do... See more

Rated 2 out of 5 stars

I only bought this model MTWC91495 in January this year because it was very slightly narrower than the others. I have had to have the engineer twice, problem fixed, but I am not at all happy with th... See more

Rated 1 out of 5 stars

My 85 year old disabled grandmother has been without a Fridge freezer now for 11 days. It took you over a week just to go and look at it now you are waiting for parts with no eta. Absolutely disgustin... See more

Rated 1 out of 5 stars

Our home Insurance company put in an Indesit Dishwasher. Model number DIO3T131FEUK. It is the worst machine we have ever had. The inside trays do not hold crockery and cups suitable for a family for 4... See more

Rated 1 out of 5 stars

Awful customer service and poor quality products.! My Dishwasher broke a few weeks ago, now awaiting a third visit to try to fix it. Engineers aren’t equipped to do the jobs or very friendly. No compl... See more

Rated 1 out of 5 stars

Got an indesit dishwasher in January which caused my electrics to trip out due to the terrible installation which caused leaks. I paid 90 pound for installation but when i complained they were so ru... See more

Rated 1 out of 5 stars

Took 2 days (20th and 21st November) to get through and book an appointment to remove an item from the drum of my washing machine. Finally had an engineer out a week later (27th November), and he ne... See more

Rated 1 out of 5 stars

Bought a Dryer, and the thing dosnt dry clothes keeps stopping when cloths are not dry, have to go back 3 or 4 times to restart absolutely awful. Of all the dryers I’ve had this has to be the worst!!... See more

Rated 1 out of 5 stars

Indesit dishwasher. Absolutely shocking product and the worst customer service I have ever experienced and now researching how to report this company to the consumer watchdog. Absolutely, under no c... See more

Rated 1 out of 5 stars

Absolute shocking customer service. The slimline dishwasher didn't work from the start. When I arranged for the engineer to come out and fix it, he didn't show up. I am still waiting for it to be... See more

Rated 1 out of 5 stars

Indesit oven. Cheaply made and broke within 2 months. Customer service appaling - waited 3 hours for engineer to come and repair the oven and he didn't bother turn up. Avoid this company - you have... See more

Rated 1 out of 5 stars

POS machine. Every button and setting needs to be tinkered, touched, or reset machine multiple times before it starts working.

Rated 3 out of 5 stars

Innex washer BWD71453, max spin 1400, aka Everyday 30° Eco. Not impressed. Wash cycles longer than an hour, others over 2 hours? Who has time to spend all day doing several wash loads? Spin is w... See more

Rated 1 out of 5 stars

10 days waiting for a part, no online chat available no response to email transferred twice still waiting to talk to someone 35 mins later. Finally got through apparently parts have got lost ? Have... See more

Rated 1 out of 5 stars

Absolutely disgusting service by Indesit. I had to do live chat due to no humans being available to speak with on a phone. I advised that my less than 6 month old cooker door smashed 'freak accident... See more

Rated 1 out of 5 stars

Ordered a dishwasher via Argos. Said it would be sent by manufacturer within 5 days of order. I ordered on a Saturday so expected a call on Monday. Monday I received a call from Indesit, said th... See more

Rated 1 out of 5 stars

My dishwasher has never worked. The engineer failed to turn up twice and when an engineer did turn up they couldn't fix it. So I'm still waiting for it to be fixed. They also don't have a complain... See more

Rated 1 out of 5 stars

Worst customer service imaginable I genuinely wonder if they are compliant with the consumer rights act and if they understand the equality act 2010. I wish I’d never purchased the tumble dryer it... See more

Rated 1 out of 5 stars

Bought a washing machine from indeset The water pours through soap drawer and floods my kitchen and thus useless company has done nothing

Rated 1 out of 5 stars

Absolutely shocking customer service from Clayton I believe his name was. Very dismissive and rude. Hung up the phone without a goodbye. Never experienced customer service like it. Company should be a... See more

Rated 1 out of 5 stars

Have two dishwashers - buttons stop working on the programme on both machines within 12-18 months so can’t run a cycle…useless product…

Rated 1 out of 5 stars

Purchased a Indesit Condenser Tumble Dryer it has worked OK for the past 8 months, 8 weeks ago while it was on my electrics tripped, I thought it was a power cut, but no it was my tumble dryer, rang f... See more

Rated 1 out of 5 stars

Just arrived back from a beautiful Spanish break,tired and exhausted...silly me thought I'd make a start doing some gentle washing in my Indesit Push & Go,which I bought from a local supplier who a... See more

Rated 1 out of 5 stars

Our 6 month old washing machine is smocking and smelling of burning. Called the help line spoke to 5 different people. They don’t send out mechanics after 6pm or weekends so I have to take a day... See more

Rated 1 out of 5 stars

NEVER BUY INDESIT!!! I bought a fridge and a dish washer and less than a year later both stopped working. Indesit has the worst customer service ever, it took 3 weeks to fix the problem with the dish... See more

Rated 1 out of 5 stars

Unfortunately I'm unsealed to give negative stars. Ordered an item through another shop, item delivered made a really loud banging nosie which is allegedly a new design. Requested a refund du... See more

Rated 1 out of 5 stars

Bought an indesit washing machine 6 months ago. It’s broken down twice and customer service is beyond appalling!! Been left without a working machine for 2 weeks l. Engineers are booked in to fix it... See more

Rated 3 out of 5 stars

I bought an Indesit washer dryer INDESIT EWDE 761483 W UK on 11 Sept 2025, fron Argos and it was delivered on the 16th. The instructions saud the first time user should run an Autoclean cycle before... See more

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1.1

Bad

TrustScore 1 out of 5

472 reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Have used many washing machine but I…

Have used many washing machine but I regret buying the indesit 9kg washing machine. It was has worked only 2yrs and all light started flashing, called someone to come and have look, they told me it's a control board problem. What a rubbish things to hear in this crisis, if the machine was very old I would have appreciated, but it seems like they programmed their machines to work for a short time and then you go back and buy another one.

10 October 2025
Unprompted review
Rated 3 out of 5 stars

INDESIT EWDE 761483 W UK

I bought an Indesit washer dryer INDESIT EWDE 761483 W UK on 11 Sept 2025, fron Argos and it was delivered on the 16th. The instructions saud the first time user should run an Autoclean cycle before using it. It did not say whether to use soap or how to start the Autoclean cycle. I had to search on line, the extended instructions also failed to give instructions. Eventually I found a video a disgruntled user had helpfully uploaded. OK, that done, I tried a quick wash and dry cycle. This was done, but not very dry. Then I wanted a 90degree wash which I need to use form time to time. It took ages to find that one did exist, via the Cotton wash, customising the buttons on the display. Again a useful video from another disruntled user. I hung those on the line. Then I tried a washing a load of T shirts with the intention of working out how to use the dryer by itself. This was the problem. You can set the dryer for say an hour, but if the sensors think it's all too wet, it will change the timing to longer. I did not want to go to bed with the machine working for hours in the night when I didn't know if I could trust it. It had shown defiance already. In the end I call the Indesit technical team. This took three calls as it cut off without warning twice. When i got on, the lady was nice and chatty, but she was not really acquainted with ths particular model. I did suddenly realise that the machine switches from minutes to hours and minutes on the display which had flummoxed me for a moment. I complained about the instructions and lack of, but decided to have another go. I phoned to register the machine and they tried to sell me a longer insurance than the free guarantee. I had also had someone phone me to do this earlier. Having read the reviews of reluctance to help from Indesit, I decided to write this one as a record of my concerns at this stage of my ownership of this model I have a record of my phone call as well.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all coats

I bought a number of different appliances across multiple brands and my indesit washing machine is the only one i have problems with. Standard wash cycle takes for ever. It has leaked. The filter constantly blocks meaning it wont drain and its design means its a huge effort to drain without soaking utility room in litres of water. Avoid an indesit washing machine like the plague!!!!!

13 July 2025
Unprompted review
Rated 1 out of 5 stars

POS machine

POS machine. Every button and setting needs to be tinkered, touched, or reset machine multiple times before it starts working.

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Unfortunately I'm unsealed to give negative stars.

Ordered an item through another shop, item delivered made a really loud banging nosie which is allegedly a new design.

Requested a refund due to not being fit for purpose, indesit were rude on the phone, hanging up multiple times, confirming they would arrange collection and then not arranging it.

Continued to follow up and this went past the 28 days where they have now said its not their problem and ended the call again.

13 May 2025
Unprompted review
Rated 1 out of 5 stars

I purchased rubbish an Indesit washing machine…

I purchased an Indesit washing machine in Currys Navan0n the 30/04/ 25. 3hr round trip. Dropped off old machine and picked up new one. Got home and un-packed machine in van. The front of the machine was made wrong where the control buttons were was crooked and plastic molding sticking out on side. No Irish number for Currys . No joy ringing through to UK. Drove back to navan and after a bot an hour I was on my way home with a new machine in van, I had checked the top buttons and all seemed good. when I got home I unpacked the machine in th van only to find that the bottom of it was broken. 7 hrs for a broken machine. The packaging on both machines was not damaged so they were obviously dispatched from factory after passing Quality control in this condition. I rang Currys in UK again and Indesit both were of little use to me and customer care is as bad as Quality of product in Indesit.I fitted in machine and now I have a machine with no bottom moulding . I rang Indesit again and some guy said They would send me the part I had given him my details but then he cut me off without any time on this delivery, went back to currys on the 10th /05 /25 with the broken part and was told to bring back the machine and they may replace it or they could send out a new one and charge me delivery for the privilege . 9 hrs travelling and 2 hrs phone calls leaves it an expensive machine. To make it worse I had purchased an Indesit Tumble dryer in Mullingar 1 week earlier and had to return it for another as it would not dry the clothes as the element was faulty. Are Indesit sending all the rubbish to Ireland or is this just bad luck. Disgrace on Indesit and they need to change there mission statement.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

THE HORROR WASHING MACHINE DRUM.

Just arrived back from a beautiful Spanish break,tired and exhausted...silly me thought I'd make a start doing some gentle washing in my Indesit Push & Go,which I bought from a local supplier who also fitted it on 16/1/21.
Just as I sat down to relax I heard a noise coming from my kitchen as the machine started to spin noise got louder and louder,in a panic stopped the machine opened the door and all I could see was white plastic bits all over holiday cloths . Originally brought machine because I live on my own so only do one wash a week.... so basically I've had 230 washers out of this machine in over 4yrs 4mths....NOT WHAT I HAD IN MIND WHEN I PURCHASE MACHINE...the update doesn't really get any better , the machine as a 10 Yr part guarantee , so I decided to give them a ring the folks on the line were as helpful as they could be , got me to take out a call out policy which was fine .
Arranged for a engineer to come out told me the Drum had gone which I already knew.
Arranged a date for a new drum to be fitted...got a email night before giving me a 3hr slot....so got up early as it was between 7-44 to 10-44....prepared everything so when engineer came he could just crack on....about 9-15 got a email telling me the appointment had been rearranged for 4 days later...wasn't at all happy as I'd cancelled things I had planned for that day....LETS SEE IF ANYONE TURNS UP IN 4 DAYS TIME .

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Would give a minus if I could

Would give a minus if I could. Washing machine never dried properly. I contacted twice by email and was batted to a phone number where I was batted to another etc. 5 times. Finally found technical support with the rudest woman it’s possible to have. I needed an engineer. She wouldnt entertain that until I went though a fault finding exercise. No!! When I insisted on an engineer coming out she threatened me with £100 charge if it was a wasted visit.

For sale!! 2 week old washer dryer that doesn’t work,

In future Indesit - send a bloody engineer out!!

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Awful dishwasher

Our home Insurance company put in an Indesit Dishwasher. Model number DIO3T131FEUK. It is the worst machine we have ever had. The inside trays do not hold crockery and cups suitable for a family for 4. Every cycle we have tried does not dry the itmes in it and it is rusting our food prep knives, so we have to dry everything up before we put away. On three cycles, the dishes are not getting cleaned. I can not recommend this machine.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy an indesit washing machine!

Bought an indesit washing machine 6 months ago. It’s broken down twice and customer service is beyond appalling!! Been left without a working machine for 2 weeks l. Engineers are booked in to fix it then they cancel on the day- they have done this three times now and I’m furious 😡
Don’t buy from them, it’s not worth the stress

24 March 2025
Unprompted review
Rated 1 out of 5 stars

Awful company

Got an indesit dishwasher in January which caused my electrics to trip out due to the terrible installation which caused leaks. I paid 90 pound for installation but when i complained they were so rude and dismissive. The customer service is non existent i phoned eight times to be cut off and was only able to speak to them online i have no idea what people without Internet can do I will never buy indesit or hotpoint again.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Indesit Fridge freezer from Argos

Received a fridge freezer from Argos, no problem on Argos's part but within 6 weeks the inside shelf fell off the fridge door, got in touch with indesit eventually (Hotpoint) to tell them I wanted a refund but they insisted they have to send a guy to assess the damage, they then said they can replace the door, I said I wanted a refund because it will happen again because of the flimsy design of the door. Got in touch with Argos who said they can give a refund if I get a reference number from Hotpoint, So back to Hotpoint customer services, Now after 2 days of messaging Indesit customer services (yes, they really are shockingly bad and no option to call) they are refusing to give me a reference number and have pretty much stated that it's tough luck and we are not getting a refund... Do not buy from Indesit (Hotpoint) again😡

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Indesit washing machine

Indesit washing machine is the worst i have ever owned the rubber door seal went early on, it goes black, it smells,i have never had a washing machine that smells bad, i even had a thought that it wasn't brand new, now all the lights are flashing and it won't start. Never buy one.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Indesit integrated dushwasher

This dishwasher is poor VFM broke after 13 months using twice per week. Place I bought it from in Hotpiont/Indesit place England say I have to pay for a visit. Ridiculous, not fit for purpose apparently they can't guarantee anything more than 13 months!Won't be buying either kind above again.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Cannot deliver what they promise

Ordered a dishwasher via Argos. Said it would be sent by manufacturer within 5 days of order. I ordered on a Saturday so expected a call on Monday. Monday I received a call from Indesit, said they don't deliver to Highlands of Scotland and would need to go via a courier but this would take up to 48 hours to put through then they were unable to confirm when the courier would deliver.

Explained they weren't fulfilling their commitment to Argos customers, we need dishwasher by end of week, that's what we paid delivery for. Indesit said they could only cancel order from their end but that I thr customer would have to contact Argos and sort a refund myself
Disgusting and pathetic service, will never buy from Indesit again.
Spoke to Argos finally to cancel order and for refund to be processed. Will go with another company and manufacturer now.
Customer service very lacking.
Do not buy from this company.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Awful cooker

Awful cooker, bought a double oven smart looking cooker march 2022, the indicator light kept falling off and it discoloured all around the vent at the back. I fought through an online determination company to have it replaced which took nearly a year. Now the new one is even worse all discoloured- the enamel melts when the oven is on so it's all bumpy and all round the top the enamel is peeling off and it's rusty underneath. They won't fix it because apparently it's cosmetic and that doesn't matter

15 January 2025
Unprompted review

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