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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its speed, ease, and convenience. Many highlight the efficient communication, noting they receive regular updates and tracking information, ensuring they always know the location of their package. Consumers appreciate the straightforward process for both dropping off and collecting parcels, often mentioning the convenience of numerous and easily accessible pick-up points. People also value the reliability of the service, with many reporting on-time deliveries and secure packaging. Some users have pointed out issues with location accuracy and occasional delays, but these appear to be isolated incidents. Overall, reviewers express satisfaction with the service's simplicity and efficiency, making it a popular choice for package delivery.

Based on these reviews

Rated 5 out of 5 stars
Verified

Wallapop overall great experience for small purchases. It is easy to buy and sell small low value items via Wallapop and InPost. I have found that the shop needs a few hours between when the InPost... See more

Rated 5 out of 5 stars
Verified

I had no issues with my shipping/delivery. My items arrived faster than I expected and in perfect condition. InPost sent me an email with tracking info. The tracking updated regularly so I always knew... See more

Rated 5 out of 5 stars
Verified

InPost España is top-notch when it comes to convenience for your package needs. I love using their service, and I can usually find pick-up points all around me, making it a breeze to collect my pa... See more

Rated 3 out of 5 stars
Verified

The parcel arrived in 5 working days, despite the fact the sender was only 30min by car away from us. It took two working days to be collected after it was accepted into the Inpost system and awaiting... See more

Rated 3 out of 5 stars
Verified

This was my first time using the service. All very good , kept in contact to say my package was ready for collection. Just put in code. But when I got there although the picture tells you where y... See more

Rated 5 out of 5 stars
Verified

Very impressed with the overall experience. My ordered arrived at the designated pick up store within 3 working days, the website quoted 5 - 7 working days. Would definitely use this service again.

Rated 5 out of 5 stars
Verified

Awesome service with their lockers 24/7. You don't depend on others to pick up your parcel and you can go whenever you wish. Their lockers never had a problem and it has a security code procedure an... See more

Rated 3 out of 5 stars
Verified

In general not bad in terms of the service. For app, Lack of even basic functionalities in the Spanish app version versus Polish one. If I wouldn’t receive an email from any reason I will not be able... See more

Rated 3 out of 5 stars
Verified

La direccion del locker era incorrecta. En Wallapop aparece C/ Fernando el Catolico, 3, 28015, Madrid, y la dirección correcta es C/ Fernando el Catolico, 38, 28015, Madrid

Rated 5 out of 5 stars
Verified

I find inPost reliable, easy to access using the lockers and very clear about where and when your package has arrived and is ready to collect

Rated 5 out of 5 stars
Verified

The package arrived super fast and the tracking was easy to follow. Package all in perfect condition...just what you want from a courier

Rated 5 out of 5 stars

InPost Spain has easy drop off and collection shops near to where we live. The instructions are easy to follow when dropping off or collecting parcels.

Rated 5 out of 5 stars
Verified

Good customer experience. They keep updating, for instance, strike in France may cause a delay in the delivery. I have received the package from France to Madrid in four working days.

Rated 5 out of 5 stars
Verified

It takes less then a minute to pick up the parcel from the box. Excellent. Shame, it is not closer to my location. Otherwise always happy with it.

Rated 5 out of 5 stars
Verified

Perfect. On time and perfectly organised even though couriers from other platforms seem to messing up lately.

Rated 5 out of 5 stars
Verified

The parcels are always delivered on time to the correct location. I always receive messages to let me know that the parcel has arrived.

Rated 5 out of 5 stars
Verified

The most simple procedure. I love this service. The system runs so smoothly!!! Its a delight to use for once a business idea that works without problems.

Rated 5 out of 5 stars
Verified

I use inpost a lot through vinted and it has always been very straightforward and I have never had any problems! 100% recommend inpost

Rated 5 out of 5 stars
Verified

I have used this company many, many times. They are quick and reliable and I love the tracking so you know exactly where your delivery is up to

Rated 4 out of 5 stars
Verified

Package deleverage in time but address of locker was not correct when I click the link with address and try to use Google Maps.

Rated 5 out of 5 stars
Verified

IT ARRIVED 2 DAYS BEFORE SCHEDULE, I'M VERY HAPPY WITH HOW SIMPLE AND EASY COMMUNICATION AND PICK UP WERE.

Rated 5 out of 5 stars
Verified

Quick, easy, and very convenient! Great opening hours and no queues means you can collect your item when it suits.

Rated 5 out of 5 stars
Verified

Fast service and lots of dropping lockers which are very convenient for me. I recommend.

Rated 3 out of 5 stars
Verified

Good except they said delivered and it wasn’t no code sent so wasted journey

Rated 5 out of 5 stars
Verified

Easy to retrieve package! Good communication with text and email!

Rated 5 out of 5 stars
Verified

The lady in the shop is very friendly and helpful and the process was very easy indeed.

Rated 5 out of 5 stars
Verified

I love InPost! So quick, easy and convenient. Drop off points are everywhere!

Rated 5 out of 5 stars
Verified

Fast and Reliable service. The facility to pickup the order is perfect

Rated 5 out of 5 stars
Verified

My package was consolidated coming from UK so it took a while to get to InPost. InPost communicated well and once they received the package, it was delivered in a quick and timely manner

Rated 3 out of 5 stars

Some how the website is dificulte to manage sending a package!! Sent a letter from Valencia on Friday at 8 in the morning, we received it on Wednesday in Asturias!! 6 days to get a letter !!! What k... See more

Rated 5 out of 5 stars
Verified

I forgot something at an Airbnb and the host, super super thoughtfull, sent it to me. I had never used it before so I had my doubts of it arriving, but, I was informed of the parcel arrival at your pr... See more

Rated 4 out of 5 stars
Verified

Package was in good shape. The pickup point had different opening hours in Google vs in reality. Had to go twice.

Rated 5 out of 5 stars
Verified

I have a good exprerence time to deliverd packing is good my parcel is safly in my hand tjank you so much

Rated 5 out of 5 stars
Verified

It worked perfectly from start to finish. I was informed every step of the way. I was given a delivery date at the very beginning and, lo and behold, that was the very day it arrived!

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Company details

  1. Courier and Delivery Service
  2. Circular distribution service
  3. Courier service
  4. Delivery Service
  5. Ecommerce solution provider
  6. Package locker

Written by the company

Prepara tu paquete, elige un PuntoPack o Locker cercano y entrégalo. ¡Nosotros nos encargamos del resto! Sin esperas, fácil, económico, conveniente, seguro y sostenible


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

371K reviews

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Replied to 37% of negative reviews

Typically replies within 1 week


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