I appreciate Klarna giving those who had credit troubles in past to experience buy now pay later, Klarna has seen me through situations when money was scarce and they made it possible for myself and I... See more
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Discover a Smarter Way to Shop and Pay with Klarna. At Klarna, we're committed to transforming the shopping experience with secure, fast, and flexible payment solutions tailored to your needs. Join a thriving global community of over 85 million active users and more than 575,000 retailers who rely on us to checkout with confidence. Choose Klarna at checkout for added peace of mind with secure shopping and effortless flexibility. Our AI-powered payment technology ensures a quick and personalized experience, empowering you to shop with convenience and assurance every time.
Sweden
Replied to 91% of negative reviews
Typically replies within 48 hours
Love this app give me opportunity to purchase things I can’t pay in full at the moment . As a single mother this is very helpfull . Thanks
Very simple and easy to use. Easy to keep track of my purchases and to stay on top of my payments. I highly recommend!
Very convenient, drivers are always friendly. Makes life simple for our family.
Have had a dispute with a merchant regarding damaged goods and wrong items . Used Klarna pay in 30 days for these .
Items arrived damaged and wrong ones that I ordered , sent in pictures and emails with date stamps showing I’ve contacted the merchant to try resolve it and never heard back .
Klarna says they will
Investigate and get this resolved . They advised me to try for another 21 days to reach out to merchant and get a resolution . I tried again and sent proof of emails with no response . They advised that they will now escalate to specialist team and will take 2 weeks to make a decision .
This has no passed and the investigation lead to the conclusion that the merchant has resolved the issue and no further action needed . So now I’m left with faulty damaged goods and no refund or replacement . Do not think you are protected with Klarna as you are not . And the customer care team are sending automated responses and do not help
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