Motorway Reviews 93,973

Customer service was very helpful,they helped loading my documents as I didn't have a photo drivers licence.would have gave five stars but a little disappointed that my price was lowered by garage wh... See more

Was easy to use the only reason for 4 stars money was taken off the value for a simple scratch on the bumper which was easy to touch in and a crease on the leather seat which wasn’t ripped or worn th... See more

The price offered was less than firstly evaluated but was still good and over other offers received elsewhere. The process of handling the car was fine apart from some delays on booking the collection... See more

Easy process to follow, although did take time to get the photos right etc Information / guidance was clear Helpful checking the information on the phone prior to the bid being submitted Good f... See more

Motorway offered a much better price than other similar companies or part exchange. Downloaded the App, sent the details, our car went to auction Monday morning and that afternoon had an email confirm... See more

Motorway were fair. They offered a good reserve price that was realistic - unlike other options which were literally a country mile off. First offer was lower than expected, but M connected with me t... See more

Motorway themselves were faultless. However the dealer who provided the winning bid came with no intention of paying that amount. Marks were brought up that had been clearly pictured on the motorway p... See more

Selling a car on behalf of an elderly relative was complicated. The Motorway helped ang guided us through the entire process step by step. They kept in touch and prompted what documents I needed to f... See more

Such a straightforward service. Easy to place car on sale, sell it at a reasonable price and know that all the hard works been taken care of. Selling to vetted dealers is also an added benefit. N... See more

Sold my car quick and easy - yes the guide price was higher than the final price but still considerably more than anywhere else was offering me. Whole process was simple and stress free and most... See more

Too many back and forth calls to revolve issues. Took too long to respond in a timely manner making my initial quote expire and low balled my offer because of this. Once all docs were submitted the sa... See more

App guided listing makes life very straightforward - as a bereavement sale, the staff were very empathetic and sympathetic - taking their time to work with the nuance of that kind of sale. The listing... See more

Got a great price on initial application then only came down a little after talking to them on the phone (better quote than we buy). Then sat back and waited for auction. Final price was higher... See more

Quick response after auction with clear offer and no additional fees. Easy collection with polite staff and friendly service. Prompt payment after inspection and drove away straight after payment... See more

A great first time experience with motorway from start to finish. Got a decent price considering I hardly moved much to get car sold. The dealer was also very professional and didn't try to pull any t... See more

Not for the faint hearted ! Be prepared for dealers calling or "mates" of dealers offering to buy outside of Motorway. Winning bids being retracted and when you finally sell and the vehicle is inspec... See more

Excellent way to sell the car. Motorway keeps you updated on the selling process throughout: with super advice on how to prepare the car before sale, and how to complete the paperwork after. All strai... See more

Sold my wife's Ford Fiesta listed the car on Monday it went into the online auction on Tuesday the winning dealer contacted me the next day and arranged collection of the car really easy and stress fr... See more

Very easy to complete the online process to list the vehicle. Recieved plenty of communications to take me through the steps to complete the sale. Recieved in my opinion a fair price for the vehicle (... See more

Great experience, very easy to use the Motorway App .Takes you through all the photos and downloading all your documents. If you have any issues they are there to help and will take you through the... See more

I phoned motorway to update my profile to proceed with the sale of my car when I was greeted with a lovely and warming welcome by Zoe from the motorway team. She was exceptional in helping and guiding... See more

Selling of the Vehicle was very easy but had to call after a week to ask tha my document be reviewed, clearly had forgot as had a email 2 min after phone call. Collection was cancelled 30min before ap... See more

The app is really easy to use, and once you get past taking all the required photo's of your car, the whole process is pretty good. We got an offer through the app, however the actual price differed... See more

Absolutely seamless experience. The process is well explained with step by step instructions. The buyer (who came to me) was thorough in their checks but as long as you’re honest in the advert there’s... See more

Creating the initial auction listing was so easy using the Motorway app. It guided me through exactly which photos to take. The sale price was also a fair amount - more than we were expecting from an... See more

We loved how the Motorway App that directed the photo views etc and made it easy to present an acceptable application. We received early valuation and one valuation amended after condition was revie... See more

What the company is doing well is keeping you informed of every procedure every step of the way, regular updates and their images uploads is very simple and straightforward, also anything you're unsur... See more

My car was sold within 24 hours, and I was inform at the exact time they said .Great communication all through the process. Easy to do all of the handover. Big shout out to the fantastic driver, G... See more

I must say that all the staff from the various different companies, kept me updated every step of the way and were professional and curteous. I loved that i was truly guided by the app. to indicate ho... See more

The whole process from start to finish was refreshingly simple. The website is very easy to use and the person I spoke to on the phone at MotorWay was very pleasant and helpful. Even after the sale of... See more

As a first time user I found it was quick and well managed with step by step procedures to follow. Achieved a considerably better price than offered by other companies. Once the vehicle was checked by... See more

Very easy to sell on motorway. Painless process all the way. Very good service would highly recommend them. The hardest thing I found was taking the right photos at the right angle, but that's more me... See more

App easy to use , simple instructions. Good support, easy to contact . Received £2,000 more than We buy any car offered . SME slight confusion over documents but it got sorted

Exceptional service .. Quick easy and stress free. Within a week got my car sold for the price I wanted. Car collected. Paid and transfer of ownership done. I will always now recommend Motorways... See more

The experience was very different to what we expected, wasnt aware it would have to go to auction we got no where near the price first quoted. The taking of photos were difficult as I was in England a... See more

The whole system is well thought out. Any problems are sorted out by experienced staff who know what they are doing. If only Government departments were so capable and helpful

Very happy with the collection although ther was quite a delay. The gentleman that collected the car was very pleasant and professional. I only gave1 star less because the dealer was trying to drop t... See more

Slow process! From selling my car through motorway to the buyer collecting the car and making the payment took 8 days! This was too long a process for me as I was waiting for the payment for my old c... See more

The app makes it really easy to profile your vehicle. Your team are very responsive. The first dealer was absolute rubbish and should be cancelled! But the second dealer was excellent. He contacted... See more

A simple step-by-step process to follow. My only criticism would be that it would be handy to have all the information up front so that users know what to expect before commencing the process.

First time using motorway and honestly couldn't believe just how easy they made it. From the first contact to the final collection, every step was made stress free. Will highly recommend.

Motorway made selling my car so easy and were very professional throughout the entire process. Their app helps a lot in providing photos for the auction. I would very much recommend Motorway.

Dealt with Kate Wilsher in the Bereavement Team who was very kind in helping me to sell my late husband's car. She made my experience with Motorway very easy and I would recommend them to my friends.

Very good price in comparison to PX, (£1000 more). quick sale. Listed Tuesday, Sold Wednesday, paid Friday with car gone, would 100% use again.

Very pleasant transaction through motorway with bristol auto sales thank you. Definitely best way to sell your car.

I was coming to the end of my PCP and wasn't renewing it. Mercedes, were quite happy for me to hand it back and walk away. Much later down the line, and closer to the deadline date, they then t... See more

App was easy to use and straight forward. Uploaded all of my information and photos easily. I got my guide price and rang up the number to get my price and auction date confirmed. The woman on the... See more

Good communication, kept me updated on progress. Some of the pictures were tricky to get right and accepted. The price was lower than expected but understand the on costs of the buyer. Collectio... See more

Although the experience was satisfactory to some extent there are glitches. The photograph system is helpful but if your car has mud flaps on the rear wheels taking these photos can be tri... See more

Seamless process. Each stage clearly described. Regular updates. Helpful telephone support when needed. Secure competitive sale price which in my experience is always higher than PX offers. Have used... See more