If you don't tolerate dairy or whey then this protein is a game changer. Dissolves completely, not grainy. The flavours are variable, I've tried most of them and this is the least artificial. Very swe... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Written by the company
We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.
At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.
We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.
While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.
We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.
Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom
Replied to 99% of negative reviews
Typically replies within 24 hours
I ordered some protein on Sunday night and by Tuesday afternoon, it had arrived by standard delivery. My previous experience with MyProtein had been poor but credit where credit is due!
Order damaged with missing items. Courier took this back and I raised the issue with MP who said they'd help me find my delivery.....!?
It wasn't delivered, I've now been left with no products until they can locate them.
Well if it couldn't get any shitter service, I've now been given a refund 3-5 working days but no product.
That was a pointless task of mine then, ordered a product which I haven't got and been inconvenienced now and have to resubmit a purchase, wait and wait for my refund.
Hats off Myprotein
Reply from Myprotein
Ordered on Sunday to be delivered Monday. We’re now going into Thursday with no sign of delivery, constant conflicting messages and no option to cancel so I can purchase from a reputable firm who can deliver an actual product. Completed scam
Reply from Myprotein
I had a little issue with the delivery but they went and corrected that for me in under 24hrs it was more like 4 hours they corrected it for me and got my items the following day, they really do go above and beyond for you, definitely a good supplier for your goals.
Once again brilliant products delivered so quickly . !!
I don t know why people are yapping about (why the creatine don t melt on water) the real creatine won’t disappear on water we use water just to make the swallow easier impact creatine is real creatine
Always great service, I ordered one day and it was delivered the next day, great value for money and great taste. I buy this product all the time and I love it so thank you ☺️
Had a bad buying experience, but was kindly assisted by Mafungwase, a member of the help team, who resolved the situations
Customer service is so bad. Due to a glitch or some error in their system, I was sent a double order of my subscription, 5kg of protein powder, so I ended up with 10kg of protein powder. As soon as I received it, I emailed them to let them know that I wanted to return the second order, but even though I did not authorize the second charge, customer service basically told me I’m at fault and they would charge me a return fee. I’d suggest not keeping any credit card info on file for this company.
Reply from Myprotein
Easy to order what I needed. The delivery was fast, earlier than had been indicated. Very satisfied.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.