NameHero® Reviews 4,419

I’ve been hosting my website with NameHero, and their service has been excellent! Recently, I had an issue with my website, and Sam from their support team helped me resolve it quickly and professio... See more

I’d like to give Amith M. a 5-star rating for the excellent support provided on my recent WHMCS issue. Amith quickly identified the ionCube version conflict, explained the cause clearly, and reso... See more

Anna and Adam were great help figuring out why I am not able to install Wordpress on my domain. Everything was described in detail so everyone can understand, very respectful and kind and quick.

Sam D was really patient and responded quickly. He initially helped me with migrating my web host to a different location, and stayed throughout to figure out why my website kept throwing an account s... See more

I recently had an issue configuring email delivery between my client’s GoDaddy domain and my NameHero VPS server. Sam D. from the support team was incredibly helpful — he responded quickly, expl... See more

Anna was excellent at helping diagnose my problem. I had an urgent issue where all my websites were down, and my clients were messaging me incessantly. Anna helped keep me calm and was able to fix thi... See more

Wow, this was like lightning fast, Mr Sruthy hit it with speeeeeed. NameHero actually has good customer support. Ryan CEO, is on point..... but the only thing about namehero is still pricey. Well, goo... See more

I received great live chat technical support from Abhilash. As a small business owner and busy mom, I don't have all the technical knowledge to fix my client's issues. I am glad that NameHero's tech.... See more

I'm super happy with NameHero's customer support. Rose gave me all the help I needed to figure out a situation I had no idea how to do myself. The responses were fast and clear and my issue was resolv... See more

Had some complex questions about DMARC settings. Found a lot of information online, but was still having some difficulty with it, so I submitted a ticket that was immediately responded to by A... See more

Once again, NameHero’s support team members helped me out of a real jam. Abhilash’s support in getting a backup of my customer’s website uploaded and running again, was so greatly appreciated. It save... See more

There is always one thing you can count on IF you're using NameHero. That is their TECH SUPPORT. Even when I haven't understood what I'm doing, they hang in there and get me through it. A special than... See more

Once again, Sajay saved the day! I needed help with my development site. He helped me uninstall WordPress and plugins, then I was able to reinstall a fresh copy of WordPress. NameHero and Sajay are th... See more

Had a language issue on the site which wouldn't change despite doing it manually. While I can get by with Spanish, French even Italian & Greek, Swedish was proving a challenge. Kankappa sorted it... See more

Fast Professional and Helpful. That's NameHero I swtched from that blue host a few years ago and my experience has always been a positive one. Hosting is one thing but your support team is except... See more

It took all day yesterday for them to figure out the issue. One late message last night said they were giving it to someone who would take care of it during the next business days hours, once I compla... See more

Anna helped me update my DNS records and gave me peace of mind so that I wasn't messing anything up. I appreciate her speediness and expert knowledge. I love NameHero. They're a keeper!!!

Opened a ticket to the billing department today and almost instantly, received a reply from Patil Arun. He escalated the ticket and again, almost instantly, Anju P. sent me the invoices I requested.... See more

Our experience with support at NameHero was timely and efficient. We had an issue with the delivery of business emails (required update to DNS) with which had the potential to impact our daily cadence... See more

Adam went beyond my expectations, this is our 3rd dedicated server we've purchased from NameHero and we'll be back for more! Love that even over a holiday weekend, we were able to get the server... See more

I lost our website through a couple of activities I unwittingly did while setting up a completely different website on our account. I stumbled across the issue randomly requesting an image from a sear... See more

The team (Anna, Sajay, and Amit) with NameHero we're extremely helpful at every step of the troubleshooting process! Just when I thought we were done, they kept helping with additional knowledge that... See more

Their customer service is top notch! I had many presales questions and Natalia took the time to assist me with each of them. I also had doubts about a few decisions I intended to make, I shared them w... See more

Kankappa from NameHero really helped! I was having trouble connecting to a new plugin, and within 5 minutes he isolated where the issue was. I spent an hour! I shouldve messaged sooner. Great support... See more

NameHero has the best support of any hosting provider I've dealt with. Sam D was prompt and had my issue completely taken care of within an hour of submitting my ticket. Outstanding service.

Unbelievably positive onboarding process! I am so thankful I reached out to NameHero about migrating my business email away from a competitor. The migration was seamless and done the same day compar... See more

My support agent, Sajay, was excellent. Super patient, knowledgeable and helpful. :) I can rest at ease knowing Sajay is taking care of my website!

I cannot express how happy I am to be working with NameHero. Amith, Meenu, and Rose were so helpful. I have always gotten top-notch service

I want to say a big thank you to Sam and the third-level support team at NameHero for their outstanding service. They helped resolve a technical issue for me over the weekend, going above and beyo... See more

There was a problem that I couldn't get solved, but the support team contacted me directly through the email and stayed with me for a couple of days and dozens of emails back and forth until the entir... See more

Today I had great customer service from Arunkumar! He helped me go into cpanel and change my memory limit within 5 minutes of using the customer service chat on the NameHero website.

From submitting the ticket to the final resolution, my concern was handled promptly, with courtesy, and in a professional manner. In short, Anju P. and Meenu Mathai provided me with a customer service... See more

I love it cuz they made it so simple that I can ask for support in a live chat and htey will always help me to configure any records or so on

Natalia at Namehero really knows her stuff. She helped me setup my email and the sync it up with my gmail account without needing the Oauth key. Really impressive!

NameHero support is excellent. Thank you so much for all your patience, help, and troubleshooting. Thank you so much to Thara for helping me.

Great support from Thara! Managed to fix my FTP connection issue (my IP was blacklisted) fast and nice, thanks!

There was a mix up on billing. I contacted them and immediately, Sruthy Padma fixed the issue. I am very satisfied with the quick turn-around. Thank you Sruthy!

Thara did a great job in helping me with several issues I was having. She was quick too, which is so beneficial.

Arunkumar was helpful and knowledgable. I was able to resolve all the issues discussed in a timely and efficient manner.

18 years in WordPress, I have dealt with a lot of hosts and I can absolutely say that support from NameHero is top notch! Every single time.

The tech understood the issue I was having. I got a quick reply and the problem resolved in no time.

They always find a way to help and the response time is excellent.

Quick response with easy solution to problem. Great customer service!

quick response from Sajay whom solved the issue i had with my website.

Really I love the support when every i face any issue in hosting, I got quick and professional response from Name hero staff.

As a web developer, I’ve worked with several hosting companies, and always went with the cheaper options trying to save my clients a few bucks. I switched to NameHero after Hostinger 'accidentally'... See more

Adam was incredible. He went above and beyond to help me work through issues with my WordPress site, explaining things clearly and making sure everything was resolved quickly. His support was patient,... See more

NameHero has been nothing short of amazing. Every time we’ve needed help, their support team has responded instantly. The customer service is top-notch — available 24/7, with real people ready to solv... See more

I had a great experience with NameHero, especially with Abhilash from the support team. He was very responsive, patient, and professional, guiding me step by step through upgrading my hosting plan and... See more

Had some hosting issues and reached out to NameHero support. Sam D jumped in right away and helped me sort everything out fast. Super polite, clear, and knew exactly what he was doing. Really apprecia... See more