OmegaXL Reviews 213

The online support agent was attentive to my needs. He made sure I was clear on next steps with my delivery. Twice I hada glitch when I pressed the return key and my responses did not send. Fortunat... See more

Omega deserves 5 stars but since I wasn’t the one taking it, I gave it 4. I’m sure the product is great but with my dad having a rare brain disease, it just wasn’t doing what we had hoped. Customer... See more

The customer service rep who assisted me was great. I just don't understand why edits to my account cannot be made by me instead of having to contract customer service. It would seem to be very simpl... See more

4 stars, only because I couldn’t handle the issue of changing auto ship date online. Excellent service by the rep!

Very helpful and easy to change my subscription to meet my needs. Unlike previous comments from others, I've had no difficulty making skips, date changes and timing of the auto shipment subscription p... See more

I appreciate the chat box. It makes things clear and Mike, who took care of me, did a great job in correcting my address. I love the product. I have osteoporosis arthritis and the two months I had pla... See more

Marie was fabulous. Very thorough and personable. That personal touch is big with me. Answered all my questions quickly and easily. Very pleased with this experience and the results.

DN25363263 was helpful in working it out that I can continue receiving this great product at an affordable price and time frame with free shipping. Omegaxl has helped my dad and I greatly but unfortun... See more

The agent was polite and made a change on my auto ship order without any hassle or hesitation. I had a good experience.

My experience was great. The rep I dealt with was very nice, knowledgeable and professional. While he did offer my additional savings options that I wasn't able to take part in at this time, he didn'... See more

During our recent move I forgot to change our address on some of our autoship items, omega XL being one of them. I received an email from there team letting me know the order had been returned and aut... See more

I'm experiencing some challenges with the economy changing and everything is increasing. I like receiving my OmegaXL, however, I needed to cut back till we get through this recession. Thank you for... See more

I'm glad it is not a fake company. When I wanted to change my order time I tried to contact a human. I don't like to converse with emails I like to know I'm being heard. The site directed me to th... See more

The customer service rep., Mike T. was very helpful and was able to work with us so Mom and I didn't have to give up the Auto ship option. Thanks Mike and OmegaXL Team! Mom's only 4 days in, taking th... See more

My mom loves the OmegaXL but had surplus product due to having been in rehab for a couple of months. The online chat feature, which directed me to real person David, was easy to use. David was very p... See more

Learned that current order shipping address could not be changed - only future orders. Little disappointment but is still workable as I am putting in a forwarding address with USPS.

My husband was a coal miner for over 20 years and his years in the mines crawling around in low coal really took a toll on his health, especially his knees and back. It had gotten so bad he was consid... See more

It works I was wheelchair bound until I took omegaxl it truly is a godsend you guys are the best I can't say thank you enough.

I had a great experience with customer service thanks to David. He was very helpful with my orders and made the whole process smooth and easy. It’s nice to deal with someone so professional and kind—r... See more

Omega XL is a good product. I have some arthritis in my hands, and a dose of 2 per day has helped relieve that pain. I have had to contact the Omega XL company on two different occasions, and I foun... See more

The chat conversation was very good. It didn't use "canned" responses that waste time. I was able to make adjustments to my auto ship quickly and easily. The representative was courteous and helpful,... See more

Your on line chat was very responsive and immediately fixed my order that was not received. Prefer using on line chat versus calling I so this was perfect.

The chat was open honest, and the person who i chatted with was very professional compassionate and courteous. He really made me feel that he cared about my situation.

The Omega Customer Service was very helpful to me. I needed to postpone my automated orders for about 3 months & rest to sure I was able to do it within 10 minutes - and was able to change it until Fe... See more

I wasn't able to take as directed and full bottles started piling up. They put my future orders on hold until December and after that will send one bottle at a time. That was a good solution

Representative was very pleasant and handled my request in a timely manner. I've been taking omega xl for about 3 months now and it's definitely helping with my arthritis and bursitis in my hips. I ha... See more

Instead of losing me as a customer, they worked with me. The cost right now for anything is expensive. So taking supplements is almost considered a luxury. They worked with me and brought the price to... See more

It took forever for someone to answer me by phone. When I got ahold of Dave N was a life saver. My husband was out of omega xl for a little over a week and in so much pain. Dave helped get us our o... See more

This was the first time I used this service. After a minute or so the application was easy to understand and my request was handled easily. All my issues were handled with a minimum amount of effort

I'd have to say the representative that help me. David. He was a breath of fresh air, very patient and knowledgeable. Very passionate about retaining me as a customer without making me feel pressured... See more

Agent was patient and asked questions that reminded me I had forgotten the 2nd bottle that was send to me. I appreciate their patience. Debra Buffington

Your agent was so very helpful and they took care of holding the next order for 30 days until I receive the first order and start taking it and if it works I will be very happy to continue monthly ord... See more

omega xl works Sounders for my pain , it has help me with knee pain that I just couldn’t control with anything els.

Very polite, very helpful, & willing to offer me a deal for me to be able to.continue with the product. I'm very thankful for her help.

David was very polite and helpful. I felt like it dragged out a little too long to get the cancellation, but I'm thankful to have it taken care of.

Customer service is very polite. They worked through my problem with efficiency and solved the issue easily.

The representative listened to my concerns and made concessions to keep me signed on. Great product, greater support!

I was able to get great customer service; it helped me make a decision about the medicine

I'm happy with the customer service. And the willingness to work with my reduced budget. Excellent customer service.

It is easy to change your autoship without issues. Customer service is very nice and helpful and the product is great

My concerns were met quickly and courteously, I will recommend xl to my friends and family again. Thank You

agent was quick and helpful, changes were complete and accurate.

I was well taken care. Every question I had was fast and well answered. All my worries where well taken care . David was more than helpful. He was great. Thank you very much.

David was very helpful. We came to a compromise about my Auto-Ship.

Great Customer Service - the gentleman was very pleasant to work with getting my changes made.

Very polite helpful and was able to help us financially.

Very understanding and helpful. Didn't pressure me, was willing to help.

Was able to solve our auto ship issue

Great online service.

Agent was very kind and helpful.