PekoeTea Edinburgh Reviews 678

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and delightful flavors of the tea, with many highlighting specific blends as exceptional. Consumers appreciate the wide selection of products available and the overall quality of the tea, considering it among the best they have ever tasted. People are also very satisfied with the company's service, particularly the prompt delivery and careful packaging of orders. The easy-to-use website and clear pricing are frequently mentioned as positive aspects of the ordering process. Many reviewers also appreciate the personal touch, such as handwritten notes included with their orders, making them feel valued and appreciated.

Based on these reviews

Rated 5 out of 5 stars

Devine luxury A Devine treat, but also make your everyday special … Beautiful tea 😍 I love the whole leaf tea . The caddy’s are lovely , and you can buy big refills. For those of us that need caf... See more

Rated 5 out of 5 stars
Verified

Beautiful tea 😍 I love the whole leaf tea . The caddy’s are lovely , and you can buy big refills. For those of us that need caffeine free , it’s the best range I’ve found . The lemon and ginger is lo... See more

Rated 5 out of 5 stars
Verified

I absolutely adore this tea company and have ordered two large shipments since returning from our trip to Scotland last year where we first tried their products. I now have my friends and family hooke... See more

Rated 5 out of 5 stars
Verified

The tea , Duchess Grey which is the best tea ever, was easy to find on the website. It arrived quickly accompanied by a charming note thanking me for the order. Whilst on the website I looked through... See more

Rated 5 out of 5 stars
Verified

I’ve always ordered from PekoeTea, first when I lived in Edinburgh and now from abroad. I appreciate the personal touch that they add (like the handwritten note) and will continue to order whenever I... See more

Rated 5 out of 5 stars
Verified

Ordered online so that I could pick up my tea when visiting family in Edinburgh. Very straightforward using the website, good communication throughout and my order was ready and waiting for me. The te... See more

Rated 5 out of 5 stars
Verified

Tea is very good quality and arrived promptly, that is once our Canada postal strike was over. Thanks to Pekoe Tea for holding on to our order until the Postal strike was over and we are definitely s... See more

Rated 5 out of 5 stars
Verified

The breakfast blend is delicious, strong, malty but also nuanced in flavour. I’ve not found a better morning brew. Fast service, beautifully packed.

Rated 5 out of 5 stars
Verified

Easy website to use, very speedy delivery, very nicely packaged with personal acknowledgement card, and just love the tea, it's the best breakfast tea that I have ever tasted! Thank you.

Rated 5 out of 5 stars
Verified

Great selection, nice design, and definitely one of the best teas i have ever tasted (mind that I'm not a tea person!). Got some teas from Whisky collection and i am in love with Speyside tea!

Rated 5 out of 5 stars
Verified

I ordered black chai and 2 small teapots. They arrived in time with great packaging and a lovely personal note. The black chai smells so good. Looking forward to having chai latte incoming winter day... See more

Rated 5 out of 5 stars
Verified

I visited Scotland in July and fell in love with it and this tea! This tea was served on the Queen’s yacht tour. It’s amazing!

Rated 5 out of 5 stars
Verified

Order arrived when it said the order would arrive and it has been a great quality lose leaf tea.

Rated 5 out of 5 stars
Verified

Really great products. No environmental polluting tea bags for me. Quite expensive but you get what you pay for.

Rated 5 out of 5 stars
Verified

Absolutely amazing quality teas, fast posting and delivery. Probably will buy from them again now I know my preferred tea.

Rated 5 out of 5 stars
Verified

The tastiest tea ever. Reasonably priced, very easy to buy from and lovely customer service. Couldn’t ask for better!

Rated 5 out of 5 stars
Verified

Easy to use website with clear pricing. Lovely quality, reasonably priced tea, nicely packaged and delivered quickly.

Rated 5 out of 5 stars
Verified

Fabulous teas. A bit pricey but good quality, variety and service. Blue Lady a favourite.

Rated 5 out of 5 stars
Verified

Fabulous tea! I tried the peppermint at my boss’s house & it’s the only peppermint I’ve had that doesn’t get that weird, tannin-y taste when it’s been stewed too long. So I ordered some for myself. Lo... See more

Rated 5 out of 5 stars
Verified

I had this tea when I was in Edinburgh last year. It was delicious. I ordered online and the package arrived so quickly with a personal note. So happy with the purchase!

Rated 5 out of 5 stars
Verified

Im a repeat customer of Pekoe tea, which is both a high quality and tasty product, but delivered promptly with some very nice little touches including personal hand written messages from the team, th... See more

Rated 5 out of 5 stars
Verified

Great service, great packaging, great delivery, great ppersonal touch (it came with a thank you note) ❤️

Rated 5 out of 5 stars
Verified

Easy to use website, brilliant delivery notes and personal note with item very much appreciated. Fantastic product too

Rated 5 out of 5 stars
Verified

Amazing tea blends that ship timely and arrive quickly. Each tea that I have tried has such a deep, true flavor that you know your getting freshly landed teas

Rated 5 out of 5 stars
Verified

Easy to order online and has a quick delivery. The tea is great, and it was an excellent experience all around

Rated 3 out of 5 stars
Verified

Still haven’t received my tea. I suppose it has to do with receiving customs but the website made it seem simple.

Company replied

Rated 5 out of 5 stars
Verified

Excellent product, speedy delivery, quality packaged and easy website to order. The best breakfast tea ever!

Rated 5 out of 5 stars
Verified

The Blue Lady tea is absolutely lovely, full of flavour my new favourite.

Rated 5 out of 5 stars
Verified

Always good service. Made an online order and by the time I arrived in the shop an hour later it was ready.

Rated 5 out of 5 stars
Verified

I always like your Tea but, but this time I also bought a cute little canister - so pleased

Rated 5 out of 5 stars
Verified

Awesome Tea (Jasmine and Ooolong exceptional). Beautifully packed with speedy delivery. Highly recommended.

Rated 5 out of 5 stars
Verified

A really interesting range of teas including those from Scotland. Great service.

Rated 5 out of 5 stars
Verified

Quick delivery and brilliant quality of tea. Would definitely order again.

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Company details

  1. #1 of 31 best companies in Tea Shop
  2. #1 of 15 best companies in Tea Manufacturer
  3. #2 of 18 best companies in Tea Wholesaler

Written by the company

We source the finest single-estate teas and create unique hand-crafted blends at our Edinburgh Tea Factory in the historic port of Leith. Our blends are created from scratch and are inspired by our Scottish heritage; every blend tells a story bringing together the finest natural ingredients and flavours. Our single-estate teas are traded directly where possible and we are proud of the personal relationships we have made with tea growers and producers around the world.


Contact info

5.0

Excellent

TrustScore 5 out of 5

678 reviews

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1-star


Rated 5 out of 5 stars
Verified

Im a repeat customer of Pekoe tea

Im a repeat customer of Pekoe tea, which is both a high quality and tasty product, but delivered promptly with some very nice little touches including personal hand written messages from the team, this is not supermarket customer services.

30 October 2025
Rated 5 out of 5 stars

Devine luxury


Devine luxury
A Devine treat, but also make your everyday special …
Beautiful tea 😍 I love the whole leaf tea . The caddy’s are lovely , and you can buy big refills. For those of us that need caffeine free , it’s the best range I’ve found . The lemon and ginger is lovely and the apple and cinnamon is Devine . It came beautifully and thoughtfully packaged, some of mine are for gifts, so these details are special . My daughter loves your mint, we all have a favourite . Bliss

5 November 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great customer service

I ordered black chai and 2 small teapots. They arrived in time with great packaging and a lovely personal note. The black chai smells so good. Looking forward to having chai latte incoming winter days.

29 September 2025
Rated 5 out of 5 stars
Verified

Easy to find; quick to arrive.

The tea , Duchess Grey which is the best tea ever, was easy to find on the website. It arrived quickly accompanied by a charming note thanking me for the order. Whilst on the website I looked through what other tea was available and next time I may order something else too. They all sound very interesting.

29 September 2025
Rated 5 out of 5 stars
Verified

Great tea, great service

I’ve always ordered from PekoeTea, first when I lived in Edinburgh and now from abroad. I appreciate the personal touch that they add (like the handwritten note) and will continue to order whenever I run low on tea!

24 September 2025

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