Procell Therapies Reviews 753

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product's effectiveness in addressing various skin concerns, including uneven skin tone, fine lines, wrinkles, hyperpigmentation, and even hair restoration. Consumers appreciate the simplicity and ease of use of the device, as well as the minimal downtime associated with the treatments. People also highlight the excellent results they achieve, often exceeding their expectations. Consumers consistently praise the company's customer service and staff. Reviewers feel supported throughout their journey, from initial training to ongoing assistance with orders and questions. The responsiveness, knowledge, and genuine care of the representatives are frequently mentioned, with many customers viewing them as mentors and partners in their business. People also appreciate the readily available educational resources and marketing support provided by the company.

Based on these reviews

Rated 5 out of 5 stars
Verified

After attempting to place a Procell order on the app it wasn't allowing to put in my payment... contacted my rep TarynQ & she issued an invoice.

Rated 5 out of 5 stars

I’ve been a licensed aesthetician for 30 years but I was out of the business for at least a decade. It was learning about ProCell that made me start a new skin care business. Procell rep and educator... See more

Rated 5 out of 5 stars

I've been a nurse for 30 years, meaning I'm "old school" but always trying to stay on top of education and technology. I have my private practice in Marathon, FL. Finding Cori B. was a blessing. S... See more

Rated 5 out of 5 stars

Amelia Vargas and I have worked with Aaron Ducey as our Procell rep for a few years now and can't tell you enough how fortunate we feel. He's there to support us as Procell practitioners in our acupun... See more

Rated 5 out of 5 stars
Verified

I've received 3 Procell treatments and seen amazing instant results each time. The discoloration on my face and inner thighs have really lightened up. I also noticed old acne scars on my back have fad... See more

Rated 5 out of 5 stars

Working with ProCell has been a great experience! Not only do I see incredible results with their product, but I also feel very supported by their company and know that they value their practitioners.... See more

Rated 5 out of 5 stars

Abby P. has been magnetic since the moment I somehow crossed paths with her on social media. She inspired me to attend school to become an esthetician so I could offer Procell at my establishment!... See more

Rated 5 out of 5 stars

Corri has been so amazing throughout my entire journey of tackling this service. From beginning to now she has always been available to answer any of my questions or concerns and has gone above and be... See more

Rated 5 out of 5 stars

Rachel has been the BEST throughout the whole process! We are so excited to start our Procell journey and give our clients the best treatment yet! Thank you Rachel for always being so caring and patie... See more

Rated 5 out of 5 stars

Lina Do was tremendously helpful in educating us about the device, demonstrating and training our staff to use! She offered to come help us with an open house, and she is available if we need any hel... See more

Rated 5 out of 5 stars

Have you met Jeanette Hazelwood of Procell Therapies? If you are seeking an expert professional, go to Procell Therapies and find her. Now! If you want your face to glow and achieve that dewey hardly... See more

Rated 5 out of 5 stars
Verified

I have seen Procell Therapies change so many people’s lives! This system is important integral into one's skin care routine to correct skin ailments and achieve the flawless skin one has always want... See more

Rated 5 out of 5 stars
Verified

From training to our open house we had great support from Nate H. Client's have been loving their quick results and recommending our services to friends. We love our MD device and the simplicity of ev... See more

Rated 5 out of 5 stars
Verified

Whitney did an amazing job! She was very thoughtful as she not only walked me through each step of the process but also made sure I was comfortable throughout the actual Procell treatment. I’m look... See more

Rated 3 out of 5 stars
Verified

Hello, when I ordered a box of 30 tips, I wasn’t able to click on the box in my cart just to confirm what I had ordered. So I kept deleting it and redoing it to make sure that I had the correct tips... See more

Company replied

Rated 5 out of 5 stars
Verified

I am so thankful for Lina and the constant support she has shown me. She has patiently waited for me to make the jump and invest in my business, and has helped me with every question and concern I've... See more

Rated 5 out of 5 stars

Ever since I stumbled upon Procell, Angel Jarvis has been nothing but amazing!! For starts, she instantly contacted me once I reached out. She instantly made me feel so comfortable and was full of s... See more

Rated 5 out of 5 stars

Sarah is the best! I 1st “met” her on Instagram and chatted a little and then got to meet her at the Philly ICES convention. I specifically wanted to see her since we had already somewhat established... See more

Rated 5 out of 5 stars
Verified

JoJo Keeley of The Skin Retreat LLC in Gonzales, told me what to expect explaining each step in the Procell micro channeling procedure as she progressed in the treatment. This was my first treatmen... See more

Rated 5 out of 5 stars
Verified

Sheetal @ Facial Expressions & More has been my esthetician for many years and is very knowledgeable and responsive to my feedback and needs. She recommended Procell for my uneven skin tone and fine... See more

Rated 5 out of 5 stars

What made my experience Great was honestly Sarah with Procell she’s always making sure I’m fully stocked up and everything is going well. Super supportive and always keeping me up-to-date with the com... See more

Rated 5 out of 5 stars

Benjamin has been so great with the entire service. Prompt response,polite demeanor, Always giving me the opportunity to know what the best deals for me woukd be.Very informative and proactive approa... See more

Rated 5 out of 5 stars

I am a licensed esthetician located in Modesto, California and I own SKINTASTIC. I am most known for best Brazilian waxes for both men and women and advanced skin treatments. I first learned of (Proc... See more

Rated 5 out of 5 stars

Jennifer was ABSOLUTELY AMAZING and trusting in the entire process! From the time we met at ICES DALLAS 25 up to purchase and even after shes always available at a text away. Extremely informative and... See more

Rated 5 out of 5 stars
Verified

Love procell. From the purchase to the training with Jimmy, to using the device and giving clients the results they’re looking for, procell makes everything easy I’ve even stopped selling micro nee... See more

Rated 5 out of 5 stars

Sarah has been beyond wonderful! She’s quick to get back to me on any questions I have, super supportive of my business and ordering is extremely easy through her! With all the brands I have worked wi... See more

Rated 5 out of 5 stars

I have had the best experience and results with my device! After working with pens prior to Microchanneling, Microchanneling is hands down the best device I have ever used. Not to mention, my rep Madi... See more

Rated 5 out of 5 stars
Verified

Great experience just getting back to do facials and working with ProCell and I had a great experience with Aaron Ducey. He guide me through to get the best deal and take a good advantage of it. Thank... See more

Rated 5 out of 5 stars
Verified

I just love working with Kala Duncan! She makes the experience just wonderful! Her advise and strategies for Success have made a huge difference to RISE.

Rated 5 out of 5 stars
Verified

I get all my support from Nancy Gutierrez, Any time if I have questions about the treatment even how busy she is, She always call me back to make sure all my questions have answered.She’s a good asse... See more

Rated 5 out of 5 stars

I have worked with Sarah Proia for about a year now and she has been extremely responsive and helpful whenever I need to place an order. Anytime I have any questions regarding treatment or use of seru... See more

Rated 5 out of 5 stars
Verified

I love this company so much. The results are amazing and the customer service is wonderful. Jennifer Dubois has been so informative and helpful with everything. I would give her 10 stars.

Rated 5 out of 5 stars
Verified

“I absolutely loved my KQ Bawi experience! From the moment I arrived, the professionalism and care in explaining the Procell Therapy process made me feel confident and well-informed. I am amazed tha... See more

Rated 5 out of 5 stars
Verified

It was very easy to place my order today. Jimi is very helpful informative and kind. The ordering process is very efficient. I love doing business with this company.

Rated 5 out of 5 stars

I’ve had such a great experience working with Sarah. From the very beginning, she’s been very supportive and responsive. Anytime I’ve had a question or felt unsure about something, she’s always there... See more

Rated 5 out of 5 stars
Verified

If you're looking for someone who's incredibly skilled, deeply knowledgeable, and brings a personal touch to every appointment, Jenni is your go-to. I can't recommend her enough! My skin looks and fee... See more

Rated 5 out of 5 stars

My rep Cori Barbour! I can’t say enough good things about her. She’s always available when I need her and she’s there to support me 100%! I couldn’t have gotten a better rep for my Procell journey! Sh... See more

Rated 5 out of 5 stars

I would like to share my positive experience working with Ms. Mirna, Trainer and Sales Executive for Procell Therapies. She is exceptionally approachable and always available to answer any questi... See more

Rated 5 out of 5 stars

I recently had a Procell treatment and hydrofacial with Abby, and I couldn’t be more impressed. From the moment I walked in, she made me feel completely at ease with her warm demeanor and profess... See more

Rated 5 out of 5 stars

I want to skin sine salon and did wonderfull job for skin and my hair she soo kind and helpful full I will visit next to

Rated 5 out of 5 stars

Carole and her assistant were fabulous today. I’m a very busy aesthetician with little time to get on a computer and try and work out spreadsheets and order forms, although I will get to it on my n... See more

Rated 5 out of 5 stars
Verified

Great company and wonderful support from rep. Jimmy Tran. He's so attentive to our needs and always helps us get supplies quickly. Our clients love the ProCell microchanneling treatment. Been working... See more

Rated 5 out of 5 stars
Verified

⭐⭐⭐⭐⭐ “Absolutely the best business we’ve worked with! We are extremely happy with both the service and the equipment. Everything was top quality, delivered as promised, and the customer care was ou... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I must admit, I was hesitant at first! I’ve been a cosmetologist for 25 years, and for the last 20 years I focused strictly on hair. Recently, I decided I wanted to get back into sk... See more

Rated 5 out of 5 stars

I absolutely love ProCell Therapies, both as a provider and as a client! I’ve been performing treatments with ProCell for years and the results continue to amaze me. Recently, I started using their... See more

Rated 5 out of 5 stars

I can’t recommend Procell enough, and if you get the chance, work with Cori. She is incredible—always there for the staff, answering questions, and guiding us with real insight. What makes her tru... See more

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Company details

  1. Beauty product supplier
  2. Biotechnology company

About Procell Therapies

Written by the company

Unlock the Secret to Radiant, Healthy Skin

Harness the incredible power of your body's natural healing process with Procell Therapies. Our innovative Microchanneling system is trusted by dermatologists, aestheticians, and skincare professionals to deliver remarkable results for a wide range of skin concerns.

With Procell Therapies, you can finally reverse the signs of aging, diminish fine lines and wrinkles, fade acne scarring and hyperpigmentation, reduce the appearance of stretch marks, and even combat hair loss. Our advanced biotechnology unlocks the potential for breathtaking transformations that can last a lifetime.

Experience the cutting-edge technology that has revolutionized the way we approach skincare. Procell Therapies' Microchanneling system enhances your skin's appearance, addressing various skin conditions and helping you achieve the healthy, radiant complexion you've always desired.

Join the countless individuals who have discovered the power of Procell Therapies and embrace a future where flawless, rejuvenated skin is within your reach. Trust in our expertise and let us help you unlock your skin's true potential.


Contact info

4.9

Excellent

TrustScore 5 out of 5

753 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Customer blamed for company email system

I ordered Bugs N All directly from Procelle Home online. Once I realized that I could get the product cheaper somewhere else I emailed their support address and requested the order to be cancelled. Days later I got an email stating that the email I sent went to their junk mail and they didn't see it in time to cancel the order. And actually stated that had my email gone to their regular inbox they could have cancelled the order. Totally unprofessional to blame a customer for the way Procelle Home email is setup. Definitely will not recommend at this point in time.

13 October 2025
Unprompted review
Procell Therapies logo

Reply from Procell Therapies

Hey Randy,

We think there’s been a bug in the system — literally. 🐞

You accidentally reviewed Procell Therapies, the skin treatment company that makes people glow, not Procelle Home, the folks who make your car sparkle. We don’t sell “Bugs N All,” but we do battle fine lines and wrinkles like champs.

If your inbox is as messy as ours, we get it — things happen! But your review wandered into the wrong neighborhood. Try procelle.com, not procelltherapies.com.

No hard feelings — just wanted to clear up the mix-up before someone asks us to clean their windshield instead of their skin. 😄

— The Not-Bug-Removers, aka Procell Therapies Team

Rated 5 out of 5 stars
Verified

Great company and wonderful support…

Great company and wonderful support from rep. Jimmy Tran. He's so attentive to our needs and always helps us get supplies quickly. Our clients love the ProCell microchanneling treatment. Been working with them for many years. Highly recommend.

18 September 2025
Rated 1 out of 5 stars
Verified

Very unhappy!!

30 July 2025
Procell Therapies logo

Reply from Procell Therapies

Hello Ren,

We are sorry to hear that you are unhappy. We will attempt to connect with you to figure out what we could have done better and to try to remedy the issue.

Rated 5 out of 5 stars

Best Rep Ever!!

Rachel has been the BEST throughout the whole process! We are so excited to start our Procell journey and give our clients the best treatment yet! Thank you Rachel for always being so caring and patient with any and ALL of our questions!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love ProCell Therapies

I absolutely love ProCell Therapies, both as a provider and as a client! I’ve been performing treatments with ProCell for years and the results continue to amaze me. Recently, I started using their Hair Growth Serum on myself and was blown away by how effective it was—I noticed real, visible improvement. Because of my personal experience, I began offering it to my clients, and the feedback has been just as incredible.

I also want to highlight my amazing rep, Carole DeZarn, who has been nothing short of fantastic. She’s always there with guidance, support, and product knowledge that make my experience with ProCell even better. ProCell delivers consistent, high-quality results, and with Carole’s help, I fully trust their products to help my clients (and myself) look and feel their best.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Carole and her assistant were fabulous …

Carole and her assistant were fabulous today. I’m a very busy aesthetician with little time to get on a computer and try and work out spreadsheets and order forms, although I will get to it on my next order, they both were very eager to help me get an order placed over the phone to help me out. Being able to still have human contact to place an order is fantastic, having a human contact to help out is still very much needed in our industry. Thank you again.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Procell empowers aestheticians with every tool for success.

I’ve been a licensed aesthetician for 30 years but I was out of the business for at least a decade. It was learning about ProCell that made me start a new skin care business. Procell rep and educator Corri Bloom is way more than a rep for the company. Corri has become my skincare mentor, and has given me so much confidence and knowledge to empower me for success. I became certified in Microchanneling with Procell and I take weekly education workshops, including with Dr. Mitchell Schwartz, the founder of the company. I honestly have to say I’ve never been so impressed in all my years of being in the med spa business.

7 September 2025
Unprompted review

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