Saatchi Art Reviews 10,002

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They appreciate the website's user-friendly interface, particularly the helpful search features and filters that make it easy to find the perfect piece of art. Consumers are impressed with the vast selection of original artworks available, as well as the opportunity to support emerging artists from around the globe. The ability to save favorite art and artists is also a valued feature. Customers consistently praise the company's excellent customer service and communication throughout the purchasing and shipping process. People highlight that the company provides timely updates and ensures that artwork is expertly packaged for safe delivery, regardless of its origin. The quality of the artwork often exceeds expectations, and many consumers express their intention to make future purchases.

Based on these reviews

Rated 5 out of 5 stars
Verified

I purchased a beautiful, very large oil painting and am more than impressed with how perfect Saatchi Art's service was throughout my purchase! Everything went smoothly, from payment to delivery to G... See more

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Rated 5 out of 5 stars
Verified

Great selection of artists from all over the world. I have been saving my favorites, using the feature to show how paintings might look in my space and finally made a purchase. The art was beautiful... See more

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Rated 5 out of 5 stars
Verified

This process is seamless; you find the art you like, buy it and it arrives in a timely manner correctly packaged. This is my second time completing a transaction with Saatchi Art and both times were g... See more

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Rated 5 out of 5 stars
Verified

First of all the art itself is just wonderful. I love this artist and I hope to be able to purchase more of her work. The piece was so well wrapped it took me forever to unwrap it. Coming from so m... See more

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Rated 4 out of 5 stars
Verified

H! My experience was great u t I received the cost for shipping the painting I purchased. Had I known the cost of shipping was going to be $1700 t I may not have bid on the item. I feel, there should... See more

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Rated 5 out of 5 stars
Verified

Love the painting. when delivery claimed office was closed, and was not, staff helped to redirect the delivery so we could make sure there was space for the art as we were hanging returned art from s... See more

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Rated 5 out of 5 stars
Verified

We love art and supporting those who create it. Thanks to Saatchi Art's excellent communications and couriers, our chosen piece that originated from Tel Aviv, even after a short delay, due to missile... See more

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Rated 5 out of 5 stars
Verified

This is our third time purchasing art from Saatchi and the experience remains excellent. From regular updates on order delivery, timely delivery, no matter where you order from around the world, and q... See more

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Rated 4 out of 5 stars
Verified

I have bought e paintings from them, and all have been what I expected. Prices tend to match both size and quality. Delivery is good, ones from off shore do take longer to arrive.

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Rated 4 out of 5 stars
Verified

I was ultimately very happy with selecting and receiving a wonderful piece of art from this site. The only detracting factor from the experience was choosing and purchasing a piece, only to later find... See more

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Rated 5 out of 5 stars
Verified

Artwork looked better in person than on the web. Very happy with quality. Shipped from India and received much faster than I expected. Package was secure and painting was well protected. Ordering... See more

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Rated 5 out of 5 stars
Verified

Great original art selection. The website is easy to navigate and product information is easy to find. The shipping process was faster to the US than other domestic art online shops. The piece was pac... See more

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Rated 5 out of 5 stars
Verified

I started shopping with Saatchi Art a little over two weeks ago, and I’ve already made four additional purchases since my first. The website is incredible. The search features and filters are so helpf... See more

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Rated 5 out of 5 stars

I’ve purchased at least five pieces of art from Saatchi. I love that you can buy originals from emerging artists. The selection is excellent. It’s helpful to “favorite” art and artists you like so the... See more

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Rated 5 out of 5 stars
Verified

Saatchi Art has always been great at customer service. With this most recent purchase, I received a message about a week ago that there were issues in Canada (where the painting was) with the shipping... See more

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Rated 5 out of 5 stars
Verified

Beautiful art and very reliable. They reached out several times throughout the purchasing and shipping process to keep me updated and make sure that I was completely aware of everything. I absolutely... See more

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Rated 5 out of 5 stars
Verified

First time purchase at Saatchi Art and I was impressed with how smoothly everything went! Picture was sent very promptly and it was superbly packaged in order to avoid any damage and I love this part... See more

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Rated 5 out of 5 stars
Verified

I am thrilled with the seamless process of obtaining stunning artwork. It is a delight to spend hours perusing such a vast collection of wonderful pieces. Even with the use of browse filters, there... See more

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Rated 5 out of 5 stars
Verified

Very easy online gallery. A dizzying number of pieces to choose from. Enjoy being able to read artist profiles as part of the search. Ordering was easy. The artist needed to re-strech the canvas, thus... See more

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Rated 3 out of 5 stars
Verified

I have never had a bad experience before. This time, I received 2 black, leather duffle bags, not the original art that I ordered. Saatchi was very responsive and offered a full refund. As the refu... See more

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Rated 5 out of 5 stars
Verified

The ability to view art from all over the world. It’s fantastic for art lovers like me. I’ve purchased several paintings using this website. The whole purchase experience is both simple and easy to m... See more

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Rated 4 out of 5 stars
Verified

My multiple experiences with Saatchi Art have been positive, except for a recent incident. I had a piece of art in my cart for less than 24 hours, as I was grouping a multi purchase with a particular... See more

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Rated 4 out of 5 stars
Verified

I have come to rely on Saatchi Art for artwork. Extensive collection to draw upon. Orders are filled quickly if you make reasonable bids. Would like to see a small section of " extraordinary " works... See more

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Rated 5 out of 5 stars
Verified

It was my first time buying art on Saatchi and the process couldn't have been easier, from search to purchase. Saatchi kept me well informed of shipping and arrival details. I'd definitely buy again t... See more

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Rated 5 out of 5 stars
Verified

This is my first time ordering art and having it "imported" to Vietnam. The process was basically handled 100% by Saatchi, which was great. I only had to follow up with DHL for specific info, which I... See more

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Rated 5 out of 5 stars
Verified

I bought an original ink drawing from French artist Frederic Belaubre on this site. It arrived direct from the artist quickly and well packaged. I am delighted with the artwork and would not hesitate... See more

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Rated 4 out of 5 stars
Verified

Excellent selection on website. Easy to navigate. Good communication after purchase. My only comment is sometimes it takes an artist awhile to ship after purchase. Perhaps there should be a standa... See more

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Rated 5 out of 5 stars
Verified

Working with Will Hardy was so pleasant! He was on top of the conversations between myself and the artist (Benedicte Gele) the entire time - quick to respond and truly helpful. I couldn’t be more ple... See more

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Rated 5 out of 5 stars
Verified

Bought a wonderful painting from a Danish artist on Saatchi. Process was smooth and really happy with the piece.

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Rated 5 out of 5 stars
Verified

Extremely professional and competent service with great communication at every step along the way. I made a reasonable offer , which was accepted. The importation to the United States from Malta was... See more

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Rated 5 out of 5 stars
Verified

For me, Saatchi is the best resource for original fine art to be found online. Site is great--especially for returning buyer who have an account.

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Rated 5 out of 5 stars
Verified

I was a little hesitant to buy art online but it was easy, honest and the customer service was 100%. No regrets whatsoever.

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Rated 5 out of 5 stars
Verified

I have nothing but positive things to say about Saatchiart.com They facilitate communication with the artists and provide timely information regarding shipping. The works I have purchased are always e... See more

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Rated 5 out of 5 stars
Verified

Fantastic! We found the piece, ordered it and had it within the week. The painting was well packaged and really, it was seamless. Most importantly, we LOVE the painting!!!

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Rated 5 out of 5 stars
Verified

Fuss free purchase. Item came very well packed. Dhl tracking made it easy to track arrival of parcel. Reliable and trustworthy site to purchase art

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Rated 5 out of 5 stars
Verified

Beautiful artwork at a reasonable price. Packaged well and shipped fast from the artist. No complaints. :)

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Rated 5 out of 5 stars
Verified

Daniel was exceptional in managing this purchase and shipping of the sculpture. He is a pleasure to work with and made the experience seamless.

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Rated 5 out of 5 stars
Verified

Best selection of on-line art platforms. Best customer service. Competitive prices. What more could one ask for?

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Rated 4 out of 5 stars
Verified

Saatchi was great in facilitating my art purchase .Unfortunately there were some shipping delays that were disappointing but I received updates regularly and am overall happy with my purchase.

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Rated 5 out of 5 stars
Verified

Very communicative throughout the process. I had a special request for the artist and they made sure to get in contact and fulfill the request.

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Rated 5 out of 5 stars
Verified

Safe, quick responses, great follow up support. I will use this site again with full confidence.

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Rated 5 out of 5 stars
Verified

Amazing art from France, we are thrilled! I had some questions about the painting and Saatchi answered them right away.

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Rated 5 out of 5 stars
Verified

They kept track of shipments and helped make sure everything arrived intact

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Rated 5 out of 5 stars
Verified

Very professional platform for artists from all over the world.

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Rated 5 out of 5 stars
Verified

Had a great experience, logistics went smooth and fast. Communication was superior. Would recommend to those that are looking for art.

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Rated 3 out of 5 stars
Verified

After I selected the painting I was hit with a $1000 broker fee.

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Rated 5 out of 5 stars
Verified

There's something incredibly special about supporting emerging artists, and this experience truly touched my heart. I found a stunning coastal painting that instantly brought a sense of peace and bea... See more

Company replied

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Company details

  1. Art gallery
  2. Art supply shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Interior designer
  6. Online marketplace

About Saatchi Art

Written by the company

Saatchi Art   Logo

At Saatchi Art, we make it our mission to help you discover and buy from the best emerging artists around the world. Featuring the world’s largest selection of original works, our online gallery offers more than 1.4 million paintings, drawings, sculptures, and photographs by more than 90,000 emerging artists from over 110 countries.

Saatchi Art is led by a team of expert curators whose job is to help you make informed art buying decisions. Discover artworks through their weekly curated collections or take advantage of complimentary art advisory services. We pride ourselves on delivering world-class customer service to our art buyers worldwide. Our 7-day 100% money-back guarantee allows you to buy with confidence, and we handle all aspects of shipping for a completely hassle-free delivery.

Discover Original Art

14-Day Money Back Guarantee

Saatchi Art is committed to ensuring the 100% satisfaction of our art collectors

Once you’ve received an original artwork, you have fourteen (14) days to decide whether or not you’d like to keep that artwork or return it for a refund. You may return any eligible artwork provided that it is returned to the artist in its original condition and packaging.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Beautiful artwork

Beautiful artwork, easy shopping experience and quick delivery. Very happy.

24 September 2025
Saatchi Art logo

Reply from Saatchi Art

We’re so glad you’re happy with your artwork! It’s wonderful to hear the shopping and delivery process was easy and quick. Thank you for the review and supporting our artist community!

Rated 5 out of 5 stars
Verified

redirect delivery

Love the painting. when delivery claimed office was closed, and was not, staff helped to redirect the delivery so we could make sure there was space for the art as we were hanging returned art from storage.

18 September 2025
Saatchi Art logo

Reply from Saatchi Art

We’re thrilled to hear you love your painting. We’re glad our team could assist with the delivery and ensure everything went smoothly while you prepared space for your artwork. Thank you for the review and supporting our artist community!

Rated 5 out of 5 stars
Verified

Good service

Good service, easy to order and make a bid

24 September 2025
Saatchi Art logo

Reply from Saatchi Art

Thank you for the feedback! We’re glad to hear that you found the process easy. Enjoy your new artwork.

Rated 5 out of 5 stars
Verified

Amazing art from France

Amazing art from France, we are thrilled! I had some questions about the painting and Saatchi answered them right away.

15 September 2025
Saatchi Art logo

Reply from Saatchi Art

We’re thrilled to hear you love your new artwork! Our team is always happy to answer any questions, and we’re glad we could help make your purchase experience smooth. Thank you for sharing your experience and supporting our artist community.

Rated 1 out of 5 stars

junk shop

Saatchi has as much to do with art as McDonald's has with food.

26 September 2025
Unprompted review
Saatchi Art logo

Reply from Saatchi Art

Thank you for taking the time to share your perspective. We’re sorry to hear we may have fallen short of your expectations. A member of our team will reach out directly to learn more about your experience and see how we can help.

Rated 5 out of 5 stars
Verified

Had a great experience

Had a great experience, logistics went smooth and fast. Communication was superior. Would recommend to those that are looking for art.

22 September 2025
Saatchi Art logo

Reply from Saatchi Art

We’re thrilled to hear you had such a great experience! Thank you for taking the time to share your feedback and for supporting our wonderful artist community.

Rated 5 out of 5 stars
Verified

Beautiful art and very reliable

Beautiful art and very reliable. They reached out several times throughout the purchasing and shipping process to keep me updated and make sure that I was completely aware of everything. I absolutely recommend

11 September 2025
Saatchi Art logo

Reply from Saatchi Art

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience and felt supported throughout the purchasing and shipping process. It means a lot to know our updates and communication made a difference. We appreciate the support of our artist community!

Rated 1 out of 5 stars
Verified

The US exchange rate did not come up at…

The US exchange rate did not come up at time of purchase and the delivery cost even though it was an Australian painting. This was not made clear at any time. The painting ended costing me nearly triple causing me to have no money to live on for the next four weeks. The deliverer also did not read updated delivery instructions and kept on going to the wrong place. Not impressed for such a large art house and I buy art all the time. I won't be rushing back to here!

15 September 2025
Saatchi Art logo

Reply from Saatchi Art

Thank you for sharing your feedback. We’re very sorry to hear about your experience. Our website notes in several places, including at checkout, that all payments are processed in USD. Any exchange rates or conversion fees are determined by your bank, not by us, so unfortunately we’re unable to advise in advance what those additional costs may be.

Regarding delivery, we sincerely apologize that your updated instructions were not followed. We’ll be reviewing this with our shipping partner to help prevent similar issues going forward.

We regret that this experience caused frustration and hardship, and we appreciate your feedback as it helps us continue to improve.

Rated 5 out of 5 stars
Verified

Quick response on my offers to…

Quick response on my offers to purchase, would appreciate a little more information about shipping timeframe

19 September 2025
Saatchi Art logo

Reply from Saatchi Art

Thanks for your feedback! We’re glad you had a good experience. We always try to provide shipping info as soon as the artist confirms, and we’ll keep working on making those updates clearer. Your input really helps us improve! Thank you again.

Rated 5 out of 5 stars
Verified

shipping

shipping, communication , good experience with customs, prompt delivery, art available that I wanted
Emily Benz
Switzerland

19 September 2025
Saatchi Art logo

Reply from Saatchi Art

Thank you for the review! We’re so glad to hear the shipping, communication, and overall experience met your expectations. We appreciate your support of our artist community!

Rated 5 out of 5 stars
Verified

Great original art and service!

Great original art and customer service!

11 September 2025
Saatchi Art logo

Reply from Saatchi Art

Thank you for the review! We're so happy to hear you enjoyed both the artwork and your experience with our team. Enjoy!

Rated 4 out of 5 stars
Verified

Wonderful, easy way to acquire, original art

I was ultimately very happy with selecting and receiving a wonderful piece of art from this site. The only detracting factor from the experience was choosing and purchasing a piece, only to later find it was actually unavailable. But once I selected another, I was very satisfied with the process. Throughout, Saatchi was very communicative with updates, which I appreciated. It is nice to have access to original art and such a convenient way. I was even able to have a nice exchange with the artist after receiving the piece he created.

16 September 2025
Saatchi Art logo

Reply from Saatchi Art

We’re delighted to hear you’re happy with your artwork. We also appreciate your understanding regarding the availability issue and are glad our team’s updates helped keep the process smooth. Thank you so much for sharing our experience and supporting our artist community!

Rated 5 out of 5 stars
Verified

Easy to purchase

Easy to purchase. Quick delivery with details provided.

10 September 2025
Saatchi Art logo

Reply from Saatchi Art

We’re thrilled to hear you found the purchase process easy and appreciated the quick delivery. Thank you for the review and supporting our artist community!

Rated 5 out of 5 stars
Verified

Beautiful artwork, reasonable price

Beautiful artwork at a reasonable price. Packaged well and shipped fast from the artist. No complaints. :)

12 September 2025
Saatchi Art logo

Reply from Saatchi Art

Thank you so much for the review! We’re delighted to hear that you’re happy with the artwork, its value, and the smooth delivery process. It means a lot to us that everything met your expectations, and we hope you enjoy your piece for many years to come.

Rated 5 out of 5 stars
Verified

Safe

Safe, quick responses, great follow up support. I will use this site again with full confidence.

10 September 2025
Saatchi Art logo

Reply from Saatchi Art

We’re so pleased to hear that you felt supported with timely responses and follow-up, and that you can use our site with confidence. Thank you for sharing your positive experience and supporting our artist community!

Rated 4 out of 5 stars
Verified

We love the art piece

We love the art piece. The shipping process from Italy was a bit frustrating though.

11 September 2025
Saatchi Art logo

Reply from Saatchi Art

We’re so glad to hear that you love your art piece! We’re sorry that the shipping process from Italy was frustrating and appreciate your patience. Thank you for sharing your experience and supporting our artist community!

Rated 5 out of 5 stars
Verified

Daniel was exceptional in managing this…

Daniel was exceptional in managing this purchase and shipping of the sculpture. He is a pleasure to work with and made the experience seamless.

11 September 2025
Saatchi Art logo

Reply from Saatchi Art

We’re delighted to hear that your experience purchasing and receiving the sculpture was seamless. Thank you for sharing your feedback and supporting our artist community!

Rated 5 out of 5 stars
Verified

Professional, experienced and reliable

Professional, experienced and reliable. I have been buying from them for years. Have never had problem.

10 September 2025
Saatchi Art logo

Reply from Saatchi Art

Thank you for your continued trust over the years. We’re thrilled to know you’ve consistently enjoyed both the artwork and your experience with our team. Your ongoing support means so much to us!

Rated 1 out of 5 stars
Verified

Money for nothing

I paid for a painting by an artist in Azerbaijan on 11 August and as of today (14 September) it has still not been despatched from that country to the UK and the Saatchi support team have no information on what has gone wrong and whether it will be fixed.

3 September 2025
Saatchi Art logo

Reply from Saatchi Art

Thank you for sharing your feedback. We’re very sorry about the delay with your order — this is not the typical experience. A member of our team will be in touch with you directly to provide assistance.

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