Saltrock Clothing Reviews 21,671

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and creating a welcoming atmosphere in the stores. Consumers appreciate the staff's attentiveness, noting that they go above and beyond to assist with purchases and provide a pleasant shopping experience. People highlight the quality and affordability of the clothing, with many mentioning that the products are well-made, generously sized, and offer good value for the price. Reviewers also appreciate the easy navigation of both the physical stores and the website, as well as the fast delivery service.

Based on these reviews

Rated 5 out of 5 stars
Verified

Liking what's on offer this season . Bought quite a bit for me & hubby in store as prefer trying things on. Another top colour didn't suit so found different colour on-line & bought it too. Friendly,... See more

Rated 5 out of 5 stars
Verified

Always get great customer service. I have suggested instead of Wales on the items to have Cymru or Cymru first and Wales below it . Also Salt Rock umbrellas maybe great advertising what do you t... See more

Rated 5 out of 5 stars
Verified

Great experience every time we go. Service is professional, clothes are just great fabulous quality wash T-Shirt and wear and last for years! Definitely recommend. Thank you again Salt rock.

Rated 5 out of 5 stars
Verified

Always friendly staff and a great range of new clothing. I have been buying Salt Rock since its conception in the 1980's having met the original guys who thought of the brand at a surf exhibition in L... See more

Rated 5 out of 5 stars
Verified

First time in this store , after having purchased a jacket for my wife in the Newcastle store. Bright well laid out shop , with 2 very pleasant, helpful girls who gave me guidance on my purchase. Will... See more

Rated 5 out of 5 stars
Verified

Sale prices are decent reductions which make the clothes more affordable. Good quality, well sized pieces & a good range. Affinity Talke branch staff are friendly & helpful without being intrusive.

Rated 5 out of 5 stars
Verified

We just went in to browse. My husband saw a top and tried it on. Loved the colour and the price, so we decided to buy it. When we got to the till the assistant pointed out there was a promotion goi... See more

Rated 5 out of 5 stars
Verified

Really positive, welcomed by staff member. Great selection of outdoor clothes, the store in Street had a good discount promotion on too!

Rated 5 out of 5 stars

Sue was super helpful and friendly from the start when we walked in, she helped my wife find various sizes and clothes which weren’t on show. She went over and above to be friendly and helpful and... See more

Rated 5 out of 5 stars
Verified

I bought this item in Woolacombe recently so I could go bodyboarding. The staff were extremely polite and helpful and the product is well made and worked perfectly under my wetsuit. Very happy 😊

Rated 5 out of 5 stars
Verified

I've visited the store twice in a week and managed to bag a number of sale bargains including two pairs of sandals for myself and some t-shirts for my son. The quality of Saltrock merchandise is alway... See more

Rated 5 out of 5 stars
Verified

Great service, easy manner of the gentleman that was there in Llandudno, very helpful,and more of a conversation than feeling like you were just a sale. just a pleasant shopping experience and great... See more

Rated 5 out of 5 stars
Verified

Usual excellent service from this branch. Staff are courteous and helpful. Unfortunately this branch does not stock much for the age group 4-5, so I invariably have to travel further afield to find... See more

Rated 5 out of 5 stars
Verified

The staff at Doncaster are always friendly and helpful plus we l9ve the clothing it is quality at an affordable price so doesn't break the bank. The store is laid out in an easy to navigate fashion wh... See more

Rated 3 out of 5 stars
Verified

I can only give a 3 star rating at present as I am waiting on a return order. The item I kept is 5 star and I am more than happy with it. The item I returned I liked but it was too big. I returned thi... See more

Rated 5 out of 5 stars
Verified

Excellent customer service. The staff help you in anyway they can. Polite and kind. Lovely quality on the saltrock clothing, bags and belt

Rated 5 out of 5 stars
Verified

Fantastic friendly customer service which was so helpful and refreshing. I bought a lovely sweatshirt dress from your outlet at Spalding in Lincolnshire. Highly recommend. It's not listed in the locat... See more

Rated 3 out of 5 stars
Verified

The parcel arrived a day late because the seams on the side of the parcel had become unsealed and the post office had to send it in a plastic bag luckily the contents were intact The tops inside were... See more

Rated 5 out of 5 stars
Verified

Purchases were made on holiday. Great service and lovely shop which is not up north. Assistant Demi gave her time and also saved the items until after my day out. (Rather than lugg about ) Thank yo... See more

Rated 5 out of 5 stars
Verified

Love, love this Worthing shop, its products and wonderful staff. Even the other shoppers were friendly and fun. The surf community fosters love for nature and wellness and Saltrock is exemplary of tha... See more

Rated 5 out of 5 stars
Verified

During our weeks holiday in Newquay we made several visits to the Saltrock shop on Fore Street where we bought some really nice stuff. This is a brilliant shop & the staff are lovely

Rated 5 out of 5 stars
Verified

Package arrived quickly and was correct. Very cost effective with both reduced items and postage. All in excellent condition.

Rated 5 out of 5 stars
Verified

A lovely store… The staff were extremely nice and friendly. Very helpful, polite and happy to assist you. There was a nice welcoming atmosphere when you walked into the store and greeted with a... See more

Rated 5 out of 5 stars
Verified

Great product. Bought online. Good quality materials and generously sized. Very happy with my changing robe which was delivered quickly.

Rated 4 out of 5 stars
Verified

I’m always popping in and I have quite a lot of your T shirts and other bits. I also treat my granddaughter too. But my last visit, I got two of the T-shirts in the offer, I had to return one as neede... See more

Rated 5 out of 5 stars
Verified

Made a couple of purchases so far really happy with the designs and quality and easy no fuss returns. One of my favourite online clothes retailers.

Rated 5 out of 5 stars
Verified

Hi. I left a message on the answer phone and a lovely lady called back and left me a message explaining everything that would happen. all of what she said happened. Brilliant customer service. Thank y... See more

Rated 5 out of 5 stars
Verified

Loving the sale prices, been waiting but regardless I'm loving this product lightweight, I love the design very warm and very waterproof.

Rated 5 out of 5 stars
Verified

Lovely shop at Lakeside Doncaster, no pressure from shop assistant, given time to shop, browse and try on

Rated 5 out of 5 stars
Verified

Love Saltrock clothing and love the shop - always feel welcome and I love it when staff are excited for you for your purchase lol

Rated 5 out of 5 stars
Verified

We went in to Saltrock Sidmouth multiple times while there on holiday. The staff were great. Helpful and patient as we tried on quite a few items. Great quality clothes too.

Rated 5 out of 5 stars
Verified

My hoodie was delivered as promised on time and not damaged. I was impressed with the quality and colours.

Rated 5 out of 5 stars
Verified

The web site simple to navigate and use, i ordered two tops and they arrived with in 48 hours, the tops are a generous size which pleased me and excellent quality

Rated 5 out of 5 stars
Verified

Clean and tidy shop. Good amount of stock. Bought a lovely jumper for husband’s birthday for the winter, so haven’t worn yet but Large fitted him well .

Rated 5 out of 5 stars
Verified

Friendly staff help, good choice of casual shirts and sweatpants. Comfortable wear.

Rated 5 out of 5 stars
Verified

Great layout to shop with multiple sizes in everything. Great helpful staff with brilliant local knowledge. Great styles and low prices for such a great brand. Wish there were was a shop closer to me.... See more

Rated 5 out of 5 stars
Verified

Great clothes, I love how affordable they are, how much selection they have, and that they deliver fast.

Rated 5 out of 5 stars
Verified

The member of staff was very helpful There was some very nice clothing and was easy to see items on display

Rated 5 out of 5 stars
Verified

A great experience, I managed to get a hooded casual jacket for my sister’s Birthday. As she bought her favorite clothing a few year’s ago in Jersey including, the same jacket I ordered online. The... See more

Rated 5 out of 5 stars
Verified

Giving this rating based on product-I bought really nice hoodie and will be going back for a few more hoping they are still on offer! It is good value and really good quality. I didn' t try it on but... See more

Rated 5 out of 5 stars
Verified

Ease of purchase the sizes and product range are excellent. High quality at an affordable price speedy delivery, excellent transaction as a gift for our son. Thank you.

Rated 5 out of 5 stars
Verified

Great service overall, picked up a couple of items in the sale, fast delivery very happy with the items

Rated 5 out of 5 stars
Verified

Staff always welcoming smiley and helpful let you know about the deals on pleasure to shop there.

Rated 5 out of 5 stars
Verified

I stumbled across the Saltrock brand when I was on holiday in Lymington and visited the shop there. Since that visit, I have made a number of purchases from their online store and everytime I have be... See more

Rated 5 out of 5 stars
Verified

Very helpful staff lots of different clothes to look at,Tshirts, hoodies etc.purchased both lovely quality

Rated 3 out of 5 stars
Verified

Customer service was good however slightly disappointed that the jacket I bought does not have a hook on it to hang it up. It's a simple thing to add!

Rated 5 out of 5 stars
Verified

Lovely clothing range. Helpful & very friendly member of staff, made a fuss of us and our 2 Yorkies! Would definitely shop there again.

Rated 5 out of 5 stars
Verified

Great quality ,good prices and somethings I know my granddaughter will Wear and like ,fast delivery ,thank you salt rock

Rated 5 out of 5 stars
Verified

Amazing! Customer service team were so helpful in choosing a board and postage was quick. Board was slightly damaged in transit with courier through no fault of the company and customer service team w... See more

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Company details

  1. #5 of 129 best companies in Activewear shop
  2. #3 of 54 best companies in Bags and luggage shop
  3. #3 of 99 best companies in Children's clothes shop
  4. #7 of 653 best companies in Clothing Shop
  5. #7 of 255 best companies in Men's clothes shop
  6. #1 of 49 best companies in Sunglasses shop
  7. #5 of 271 best companies in Ladies' clothes shop

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info


4.9

Excellent

TrustScore 5 out of 5

22K reviews

5-star
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1-star

Replied to 19% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Excellent Staff

We needed to exchange a previous purchase for something different, the staff were extremely helpful and nice even though the tills were down and they couldn't do the transaction there and then, we went back 10 minutes later and everything was sorted.

6 October 2025
Rated 5 out of 5 stars
Verified

Beautiful bag

Beautiful bag, nice and roomy, easy to carry, just love it. I looked at it several times and kept telling myself it was too expensive....but in the end I just went for it. Arrived quickly
Very pleased with it

6 October 2025
Rated 5 out of 5 stars
Verified

Excellent fleeces

Great fleece bought from outlet stores in my hometown of Chicago for about the price I was looking at for the same thing and it is so nice and comfortable I think it is very nice but it has to do a lot more than a little more expensive than a nice little thing for the price I would like it is it has to go in a different size I don’t think it’s a good price but it does have to do a lot more work and it has a nice nice color I like.

6 October 2025

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