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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the speed and efficiency with which issues are resolved. Many reviewers specifically commend the responsiveness of the staff and the clarity of their communication, noting that their questions and concerns are addressed promptly and thoroughly. Consumers appreciate the proactive and solution-oriented approach of the team members, who often go above and beyond to provide support. People find the user experience to be simple, clean, and easy to understand. Reviewers also value the insights provided, which help them stay informed and make their tasks easier. The company is frequently described as a reliable partner, particularly for managing payroll, compliance, and global expansion. Consumers express confidence in the company's ability to handle complex issues and provide peace of mind.

Based on these reviews

Rated 5 out of 5 stars

Though communication is all through webchat or email, they quickly respond and provided helpful answers to my questions. Dilnawaj helped me enroll into a pension and was clear with all supporting info... See more

Rated 5 out of 5 stars

Truly grateful for Dilniwaj’s support. He was quick to respond and very helpful when I had additional requests.

Rated 5 out of 5 stars

Sharan is a very proactive and solution oriented. He made a great job to solve a complex problem. I appreciate his effort on this issue.

Rated 5 out of 5 stars

Thanks to Rounak for swiftly addressing my issue and resolving in no time -much appreciated for his efforts.

Rated 5 out of 5 stars

Overall I had a good experience with multiplier, they were accommodating and fast in communication. I especially enjoyed communicating with Rohini, who helped me every step of the way and made me feel... See more

Rated 5 out of 5 stars

Dilnawaj found the specific answer to my question within 3 minutes. I appreciate their speed.

Rated 5 out of 5 stars

Diksha Daswani was very helpful and provided the information I needed quickly. Thanks, Diksha!

Rated 5 out of 5 stars

I was matched with Aayush and he was quickly able to answer my questions and resolve my problems even when others couldn't/didn't.

Rated 5 out of 5 stars

Shagufta is highly professional. She does not only provide promptly support but also provides clear communication on what to do next with clear time line. Furthermore, she also keep her commitm... See more

Rated 5 out of 5 stars

I received very quickly support on how to get started in the new role. The feedback provided by Shagufta helped me to stay confident that all steps have been correctly addressed so far and that I will... See more

Rated 5 out of 5 stars

What I like best about Multiplier is their amazing support team. Shatakshi patiently answered all my queries and made the whole process feel simple and stress-free. It really gave me confidence that I... See more

Rated 5 out of 5 stars

Whenever I have questions, concerns or requests, multiplier's support is always there and quick to help! Special thanks to Rounak who's very responsive, respectful and quick to help.

Rated 5 out of 5 stars

Thank you for resolving my issue so promptly! A shout-out especially to Dilnawaj for the amazing customer service, friendliness and answering all my questions clearly and quickly.

Rated 5 out of 5 stars

They have a very good turn around time. Just finished talking to Rounak and he helped me get my payslips after I have left a company I was associated with via Multiplier

Rated 5 out of 5 stars

Neha Jolly from client support had assisted to solve our issue and give us alternative to work around issue too in a timely and prompt manner. Great client service and support there!

Rated 5 out of 5 stars

got time to time response from the entire team and especially Sherwin who gaves updates in details and in on time

Rated 5 out of 5 stars

We were looking for a service provider to consolidate all our employees to one vendor. Viren and Multiplier have helped made the transition smooth and trouble free

Rated 5 out of 5 stars

I have been working with Multiplier since 2021. Currently, we have 3 employees across two countries on their platform as EOR employees. It was relatively easy to onboard new members and using the... See more

Rated 5 out of 5 stars

Following a long standing issue with some documents. Karan reached out and we had a call. After understanding my requirements, we have finally closed the issue and the documents signed within a da... See more

Rated 5 out of 5 stars

Multiplier EOR service made it easier to hire any corner of world and expand our business. Our POC from Multiplier Ms Priyanshi Jain was also helpful.

Rated 5 out of 5 stars

Multiplier and Viren have been Quick to assist with our queries. I am happy with the recent update to their leave policy as it gives us more control of our leave application for next year

Rated 5 out of 5 stars

The experience was great because my issue was addressed in a timely manner. They immediately act on my concern and if they do not know the answer right away they give me a proper set of expectations

Rated 5 out of 5 stars

In all honesty I don't do this often. But Multiplier and Viren our CSM has been on top of everything and provided Guidance for hiring abroad.

Rated 5 out of 5 stars

Simple and useful solution. Over all experience has been great so far. Viren shares and reminds us of deadlines and action items timely.

Rated 5 out of 5 stars

I would like to take a moment to acknowledge the excellent support I received from Shatakshi regarding my delayed invoice. Despite the inconvenience of the delay, he handled the situation with profe... See more

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Company details

  1. Payroll Service Provider

Written by the company

Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes. We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Great attitude

I'm very happy with the support level at Multiplier. All questions are answered very fast.

Big thank you Rohini for help and efforts.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Rohini was great!

Rohini was very professional and helpful while trying to understand and resolve my query at the earliest. Her timely reassurance was very satisfying and I wish her the best! :)

7 October 2025
Unprompted review
Rated 1 out of 5 stars

I put in request and I did not hear…

I put in request and I did not hear anything back from multiplier until after my work place got involved and resolved the issue with multiplier. I had no updated or contact until 3 days after my complaint.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience!

Overall I had a good experience with multiplier, they were accommodating and fast in communication. I especially enjoyed communicating with Rohini, who helped me every step of the way and made me feel supported and listened to.

3 October 2025
Unprompted review

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