ComputerSalg.dk Reviews 63,591

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, often highlighting receiving their orders promptly and efficiently. Many consumers appreciate the reasonable prices offered, considering them to be among the best available. Furthermore, the level of service provided is frequently commended, with people noting the professionalism, efficiency, and care taken in handling their purchases. Consumers express satisfaction with the ordering process, finding it straightforward and easy to navigate. A significant number of reviewers appreciate the quality of the products, noting that they often meet or exceed expectations. While opinions on specific aspects like product and order details vary, the overall sentiment remains positive, driven by reliable delivery, competitive pricing, and excellent service.

Based on these reviews

Rated 4 out of 5 stars

The products are of high quality, the waiting time is not very long and the prices are affordable!!!

Rated 5 out of 5 stars

A very good purchase experience and after-sale. Our product came with some missing parts (by German Company, COBI). ComputerSalg took care of everything, and sent a replacement. Higly recommended.

Rated 3 out of 5 stars

We recently purchased an e-ink tablet from them, and the overall experience was good. The product was delivered on time and exactly as described. Their website was easy to navigate, making the purchas... See more

Rated 3 out of 5 stars

If you are not in a hurry for your purchase buy from them. They deliver and have a plan for your order that is extended on numerous days … my order was created on the 7th of October and received it on... See more

Rated 5 out of 5 stars

Great product. It keeps the kids engaged and what makes it even better is that it’s interactive, as 2 players at a time can play. :-) I am ordering another one as a gift after the the one ordered las... See more

Rated 5 out of 5 stars

I've been a customer of ComputerSalg for years, and they have never let me down. Every purchase, whether big or small, has been handled with professionalism, efficiency, and care. Their delivery is... See more

Rated 5 out of 5 stars

Couldn’t be happier with my ComputerSalg. The ordering process (had to wait a little longer for a product to be ordered but it wasn’t long ~ a few days), fast delivery, communication, was all really s... See more

Rated 5 out of 5 stars

Purchased a hard disk, and had requested safe packing to protect the disk from shock/vibrations during shipping. On opening the parcel I was extremely happy to see the extra level of packing protec... See more

Rated 5 out of 5 stars

I bought a product (a usb power adapter) at Computersalg that ceased working after a period of time. I wrote a complaint and immediately Computersalg sent a replacement.

Rated 3 out of 5 stars

the agreed shipping at the time of purchase was changed on the expected delivery date to a distant date without informing me about it... so they ship whenever they want without informing the customer

Rated 5 out of 5 stars

The product arrived just as expected. The packaging was in good condition, and the delivery was incredibly fast. It reached the delivery address the very next day after I made the purchase.

Rated 5 out of 5 stars

I was looking for this original filter forever and computersalg was the only one having it original and in stock. Came the next day. Super happy with it :)

Rated 5 out of 5 stars

The product was exactly as advertised. The shipping was incredibly fast and the product was well-packaged. I have shopped at computersalg.dk before, and I would do it again.

Rated 5 out of 5 stars

The product was great - of very good quality. Above my expectations, to be honest. :-) The delivery was not so fast, it took something like 5 days or so... but that was fully okay for me.

Rated 5 out of 5 stars

I ordered a new watch at computersalg.dk. The experience I got was that the delivery, notification(s) during transport and delivery were great and professional. I can recommend purchasing from Compute... See more

Rated 3 out of 5 stars

the process of ordering was smooth and easy, also the pricing was better than other stores, but I received my order with 2 days delay

Rated 5 out of 5 stars

I bought a perfume from this store. When I ordered it, it was cheaper when it arrived. They refunded the rest of my money. This site is really one of the best stores in Denmark. Because it is che... See more

Rated 5 out of 5 stars

Super👍 very good Service and quickly sent, I ordered a set of tools as a gift, my husband is satisfied

Rated 5 out of 5 stars

Bought two products. They were shipped separately due to one was from remote storage. Came pretty quickly thoug and only paid for 1 shipping. Had a issue with one product but was fixed easy and fast b... See more

Rated 5 out of 5 stars

ComputerSalg is my favorite store with electronics. They always have what I need and for the best prices!

Rated 5 out of 5 stars

Excellent service! I ordered a CS03XL HP CS03XL RECHARGEABLE BATTERY, very happy with the delivery!

Rated 5 out of 5 stars

Flawless shopping experience, from browsing stage to paying stage. Fast shipping.

Rated 5 out of 5 stars

This was a nice quick order, already received today. The drinking Pokomon bottle , looks of very good quality. A present for my great grandson. Many thanks.

Rated 5 out of 5 stars

Fast handling process, received my order the next day. Thank you!

Rated 5 out of 5 stars

Quick order processing, fast delivery, very satisfied. Highly recommend

Rated 5 out of 5 stars

Olympia vario Duplex 4000 - Trimmer - 300mm - papir er en supper let trimmer med med Guillotine arm med håndtag. Så meget at bruge når man ikke har så mange kræfter i højre arm

Rated 5 out of 5 stars

I really liked them, the package was delivered very quickly. The shoes are so beautiful. Just like in the picture, even better. Thank you.

Rated 5 out of 5 stars

God webside! Overskuelig side og nemt , at bestille og betale. Hurtig levering og absolut min favorit, da jeg finder mine favorit produkter til en rimelig pris. Tak for god handel!

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Company details

  1. Computer Shop
  2. Book shop
  3. Kitchen supply shop
  4. Perfume store
  5. Plumbers' merchant
  6. Toy shop

About ComputerSalg.dk

Written by the company

ComputerSalg har været online siden 1999 og besøges af hundredtusindvis af kunder hver måned.

Vi er en 100 % dansk ejet webshop med base i Ringsted og har mere end 2,8 millioner produkter online – alt fra elektronik, IT og husholdning til boligudstyr, legetøj, bøger, skønhed og meget mere.

Fra vores moderne hovedlager sender vi over 90.000 ordrer hver måned, og vores dedikerede kundeservice står klar til at hjælpe, hvis du har spørgsmål.
Vi sætter en ære i at levere en nem, hurtig og tryg købsoplevelse – og det afspejler sig i vores høje Trustpilot-score, baseret på mere end 60.000 anmeldelser fra tilfredse kunder.

I dag opererer vi i hele Norden og Tyskland, og med vores 10.000 m² store lager og 1.000 m² kontor i Ringsted har vi rammerne til fortsat vækst og udvikling – både lokalt og internationalt.

Har du spørgsmål, sidder vores kundeservice klar til at hjælpe dig alle hverdage.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

64K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

I ordered a new watch at…

I ordered a new watch at computersalg.dk. The experience I got was that the delivery, notification(s) during transport and delivery were great and professional. I can recommend purchasing from Computersalg.dk !

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Delayed delivery time again.

Here we go again.
So I ordered: 20986901 which is a gaming monitor.
So last time I reviewed, wasn't exactly much better than this. Now now I can't even explain how badly the "expected delivery" has been.

I got an email yesterday at 4:34 PM, and it said the new expected delivery date was tomorrow the 27th
And the delivery time was calculated that it would get shipped from their remote storage today the 25th and they would have it on their storage today, and it would be estimated that I had it tomorrow. - And again today I got another one at 4:31 PM. Where it said, I would get it on the 28th Thursday.
And it's exactly the same with that the delivery date was "calculated" that it would get shipped from their remote storage today. and they would have it tomorrow and I was "expected" to have it on the 28th.

They're not even sending an email or anything with a reason as to why it has been "delayed".

I've shopped at Computersalg before without having any issues, so I don't get why it suddenly takes them this much time. Last time I ordered from here which was last year - I ordered all the parts for a brand new gaming PC, and the items came on the expected days without any delays.

I would buy here again, but not when the item is on remote storage and it says 3-5 week days (Monday-Friday) on their website.

25 August 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

We sincerely apologize that your order has not arrived as expected, and that you have experienced several changes to the estimated delivery dates without any clear explanation. We fully understand your frustration – especially since you have previously had good experiences with us, and this time we have not lived up to that expectation.

The delays are due to the item being shipped from a remote warehouse, and unfortunately, we are dependent on the information and delivery times we receive from there. When we receive new updates from the warehouse, they are automatically forwarded to you as revised estimated delivery dates – but we acknowledge that this does not provide you with the full background for the changes, and we apologize for that.

We are, of course, following up on your order to ensure you receive it as quickly as possible.

Once again, we are very sorry for the inconvenience this has caused in connection with your purchase.

Best regards,

Kristian.

Rated 1 out of 5 stars

I am not ordering from them again

I am not ordering from them again. I ordered few stuff for my sons birthday, it arrived after we had left for vacation, and then it returned back then we booked another date (the day after we arrive from holiday), then they send it again when we were still on holiday. the worst part is their support centre only open for calls at 13:00, I find that super awkward, and not really service minded.

28 July 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Thank you for your message. We are sorry that the first package was not delivered as planned and that this caused you inconvenience during your holiday.

We have resent the package as requested, and we can see that it was delivered the following day. We apologize for the trouble the delay has caused, and we will of course take your feedback about our customer service into consideration so we can improve going forward.

Kind regards,

Kristian.

Rated 1 out of 5 stars

you forgot the bubble wrap again o_O

you forgot the bubble wrap again o_O

don't ever buy anything that takes care to handle from this store.

16 August 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

We are sorry to hear about your experience. We are continuously working on improving the way we pack and ship our products. For this particular type of item, it was assessed that no additional packaging was required, but we will review this based on your feedback to ensure better handling in the future.

Best regards,

Kristian.

Rated 1 out of 5 stars

Do not order from them as they try and trick you out of money.

I am shocked at the lack of competence I have faced while trying to return a pair of shoes. Not only was I required to pay for and arrange my own GLS shipping label (which I did), but you also went ahead and charged me an additional 39.00 kr on my Klarna account as a “return fee.”

This fee is listed in Klarna as the cost of the return — yet I had already paid for the shipping myself. So now you are charging me for something I have already paid for.

I have been in contact with Magnus from your customer service team for two weeks with no resolution. Meanwhile, I am being forced to pay this extra amount because it’s with Klarna, and I risk having interest added if I don’t.

This is careless, unacceptable, and feels like an attempt to take money unfairly. I strongly advise others not to order from this company, as they do not handle returns transparently.

1 August 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

We are sorry to hear about your experience and understand your frustration. I can confirm that we have refunded your full order amount except for the 50 DKK for the return label you purchased yourself via our webshop.

If there has been any misunderstanding with Klarna’s presentation of the fee, we would be happy to look into it further to ensure the information is clear and correct. Please feel free to contact us directly so we can help resolve any remaining concerns.

Kind regards,

Kristian.

Rated 1 out of 5 stars

Items take forever to arrive and they are missing parts

I bought a cover with keyboard and pen for my tablet, but the cover came without the pen. After trying to contact Computersalg different ways I have no response feom them, but I keep getting emails to leave my opinion about the shopping, there you go!!

1 August 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Unfortunately, a pen is not included with the following product. There is only a storage option where a pen can be placed. If you do not wish to keep the item, we would be happy to offer you a return.

Regarding delivery, I can see that we delivered it within the estimated timeframe.

Best regards,
Kristian

Rated 1 out of 5 stars

Poor customer service - no refund for undelivered order

I ordered some products from Computer salg on 23-may, but due to surprisingly long delivery time (12 days) and a business trip I was not able to pickup the package and so the package was sent back to them.
Then without any agreement with me, they have sent the package again, but due to summer holiday I was again not able to pick it up by 2 July when the pickup deadline was.
Today on 1-August, they refuse to refund me, saying they haven't received the package back - even though the pickup deadline was 2-July.
I've paid for something I never received, and their response is completely unhelpful.
Extremely poor service.

1 August 2025
Unprompted review
ComputerSalg.dk logo

Reply from ComputerSalg.dk

Thank you for your feedback.

We’re sorry to hear about the inconvenience you've experienced. We can confirm that your order was resent to you on June 24th and picked up June 25th.

As of now, we have not yet received the returned package at our warehouse, which is why a refund has not been processed. However, we can see that you are currently in contact with our customer service team, who are actively investigating the case.

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