My said this mattress has made a big difference in getting a good night sleep. Granted, our old mattress wasn't that support due the age and, support of the quality of the mattress. Well after a few n... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #12 of 90 best companies in Mattress Shop
- #21 of 123 best companies in Bed shop
- #10 of 90 best companies in Bedding Shop
- #33 of 234 best companies in Bedroom furniture shop
About MattressOnline.co.uk
Written by the company
Hello. We’re Mattress Online and we hope your purchase has you feeling comfy.
As the leading online mattress retailer, we know a thing or two about sleep. We strive to give you the comfiest buying experience from start to finish. From clicking onto our website to the moment your head hits the pillow, we are here to help you.
Thank you for taking the time to leave a review with us. We hope you’ve enjoyed your journey to a better night’s sleep with Mattress Online.
MattressOnline.co.uk
Written by the company

- Free Next Day Delivery!
- Need a mattress tomorrow? We’ve got you covered. All you need to do is order before 4pm - simple.
- … Or choose a day that works for you
- If tomorrow doesn’t work for you, simply select a day that does.
- Up to 70% off all products
- You can enjoy discounts of up to 70% off all products. A better night’s sleep for a great price!
Contact info
Units 26-31 Waddington Way, S65 3SH, Rotherham, United Kingdom
- 01709 780881
- customerservice@mattressonline.co.uk
- www.mattressonline.co.uk
Replied to 92% of negative reviews
Typically replies within 48 hours
Good value
Good value, great service, quick delivery friendly and helpful
This is a really good company
This is a really good company, great service great products.
Efficient,polite service.
Delivered ahead of schedule and the…
Delivered ahead of schedule and the delivery guy was happy to carry it to where we wanted it left, the mattress is so comfortable I don't know how we managed to sleep before buying it.
the ordering and communication was good…
the ordering and communication was good but let down by the delivery
Very easy to order on line
Very easy to order on line and to choose a delivery day. I spent time deciding which mattress we were going to buy and am very pleased with the service I received.
Excellent throughout
The communicaton from purchase to delivery was excellent throughout.
easy to order quick delivery all round…
easy to order quick delivery all round great service
Excellent customer service
We ordered a mattress which was delivered very quickly, however it was for my son after a few days he couldn’t sleep it was too hard, my fault ordered the wrong one, however I rang and they said it was 30 days free trial but could return it early at our cost which was fine. Cost me £37 to return it but no problem they gave me a courier number and label to return. Refund was done the next day. Very good customer service.
Great value for money
Speedy delivery and great price.. 2nd time I have purchased this mattress originally for guest bedroom . Everyone who stayed said how comfortable it was. So purchased for my sons new home.
Great company with great service
Ordered up 2 mattresses a Relyon and a Sealy. From start to finish everything was spot on. Easy to order and was kept informed about the delivery.
Highly recommended.
Good prices and speedy delivery
Excellent service all around next day…
Excellent service all around next day delivery good value mattress topper
Excellent Outstanding service and Fantastic company
Ordered a mattress Friday night delivered on a timed delivery on Sunday which is first class. There was a small issue with the mattress. First thing Monday morning replacement organised and delivered today Wednesday. Really nice guys delivered it, first class service, and also from customer service. Order an Aspire 3000 pocket mattress which also gets 5 stars. Great customer service all the way, which is so rare. Would whole heartedly recommend- Excellent
There isPerfectly satisfied for the price paid and service received. plenty of choice
There is plenty of choice, the prices seem fair and the company used to deliver was excellent, making this a good online service.
I would suggest you read the reviews about the individual mattresses carefully. The one I bought had reviews which said it was "soft" at the edges which is certainly true but that is fine for me. Perfectly satisfied for the price paid and service received.
Amazing service bought the wrong size…
Amazing service bought the wrong size changed it the next day the lad were tip top even helped me up stairs with the new one👍👍👍👍👍👌
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.