Net World Sports Reviews 14,002

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the company's commitment to quality products, reasonable prices, and excellent service. Consumers highlight the professionalism and helpfulness of the representatives, who are quick to solve problems and provide support. People also mention the efficiency of the website and ordering system. However, opinions on the delivery service and order processing are mixed. Some reviewers report smooth and efficient delivery, while others mention delays and issues with specific couriers. Despite these mixed opinions, the company generally receives positive feedback for its products, prices, and customer service.

Based on these reviews

Rated 4 out of 5 stars
Verified

Box had to be partly repackaged by DHL before arrival at my house. On checking the contents - there were a few clips (football goal) missing. However on 'phonimg Net World Sports these items were deli... See more

Rated 4 out of 5 stars
Verified

Good quality product. Dispatch time was a little longer than I expected, and communication could have been better. But my grandson delighted with the basketball net and it seems very sturdy.

Rated 4 out of 5 stars
Verified

Loved the fire pit I got it was cheap enough easy to put together and made great times either way with family . Only problem would be the the mesh grill thing not being large enough .

Rated 5 out of 5 stars

Purchased 2 Forza Pod football goals. Sales Adviser, Lewis, was very helpful. When one of the brackets snapped after 9 months he sent out a replacement with some useful complimentary equipment for t... See more

Rated 5 out of 5 stars
Verified

Very good quality tennis balls and competitively priced. Love the product! However, delivery charges were quite high compared to other providers. Took more than two days for the product to get to me e... See more

Rated 5 out of 5 stars

I had a faulty product and I was lacks in dealing with it due to being busy. But when I did get round to it, customer services were very helpful and understanding and got it resolved quickly and effic... See more

Rated 3 out of 5 stars
Verified

Unfortunately the delivery was missing an item, but they quickly got another in the post. So thank you. Concern over Forza tag belts, well the tags, as the stitching is again close to the edge, whic... See more

Rated 3 out of 5 stars
Verified

Great product and price soley letdown by terrible choice of delivery courier. Everi are appalling and as usual the package arrived many days later than they said it would without any explanation.

Rated 5 out of 5 stars
Verified

The package was required by myself for a coaching session Saturday lunchtime. It arrived after 3pm. Even though I paid for 24hr delivery. As a consequence I will not order from companies that have Evr... See more

Rated 5 out of 5 stars

Would highly recommend Networld and the services they offer. Dealt with Ben several times over the past few months regarding purchases. Every time he has catered to my needs and given me great advice... See more

Rated 5 out of 5 stars

Your customer service is awesome! The hold time was a little lengthy, but the messaging kept me posted on where I was in line and also gave me an option for a call back which is much appreciated! Th... See more

Rated 5 out of 5 stars

James was fantastic throughout. I had quite a unique issue with a tennis net and James was not only able to resolve it but personally went out of his way to find the part I needed and arrange it to be... See more

Rated 5 out of 5 stars

. “I ordered a Forza ice bath, but unfortunately it arrived damaged and I couldn’t use it. When I called customer care, I was pleasantly surprised that I didn’t have to wait long before being connecte... See more

Rated 3 out of 5 stars
Verified

I've only just placed my order but I've been asked for my opinion on the 'shopping experience'. I don't go to Net World Sports for a 'shopping experience'. I go there because it's cheaper than using t... See more

Rated 5 out of 5 stars

Had an issue down to myself placing an order slightly wrong, but after an email to the company, Beth came to the rescue. Adjusted the order and corrected it for me. Great customer service.

Rated 5 out of 5 stars

Gareth assisted us with securing new wheels for our range of portable football goals, which were fitted very easily and are working great! Will definitely be sourcing more equipment for this compan... See more

Rated 5 out of 5 stars
Verified

I buy so much stuff for my grassroots football team from here and it is always top quality and delivered so quickly. Highly recommended!

Rated 5 out of 5 stars

We had to contact Lewis at a last minute request and we were not disappointed. I had called on the Tuesday and requested the goals were delivered by Friday due to a fixture on the field on the Saturda... See more

Rated 5 out of 5 stars

Brilliant service provided by Jack at Net World Sports. Replied promptly, addressed my concern, and sent replacement item out within days. Will defo use them again.

Rated 5 out of 5 stars

When I first received my golf net, one of the straps that connects the net to the poles was sewn on backwards causing the net not able to be put up properly. I took photos of the flaws and emailed Net... See more

Rated 5 out of 5 stars

I ordered 10 goals from Net World Sports with custom nets. Since we were able to include both the club logo and our sponsor’s logo, the purchase was fully financed by our sponsor. The goals are easy t... See more

Rated 5 out of 5 stars
Verified

Great service, very happy with my chairs. I realised I had a discount code after I made my purchase, customer services dealt with it quickly, happily and without fuss. Much appreciated thanks!

Rated 5 out of 5 stars

Beth helped upgrade our order for netting due to having no stock and got this shipped out. We’ve used this company many times for different products and i rate them highly

Rated 5 out of 5 stars
Verified

I was looking for dumbbells and NetWorldSports had by far the best price I could find and a great range of weights. Plenty different delivery options too.

Rated 3 out of 5 stars
Verified

Had to order from this website as had to get a present specific from here, but £7.95 for delivery and £0.75 fuel charge is very disappointing. I won't be choosing to buy from this website.

Rated 5 out of 5 stars
Verified

Great prices and easy to use website. Delivery is expensive but I did get 10% off my order which covered the postage.

Rated 3 out of 5 stars
Verified

Not that easy to find the product despite having purchased before. Irritating having to request an invoice via the contact form

Rated 5 out of 5 stars
Verified

I bought some Dumbells for the Pool I wasn’t sure if they would be any good but they are brilliant better than I expected

Rated 5 out of 5 stars

James was fantastic and was able to help me with my order. Thanks to James I will be returning to do more business with this company.

Rated 5 out of 5 stars
Verified

Good website and efficient ordering system. We were impressed by the speedy despatch and delivery of our goods and would recommend this company.

Rated 5 out of 5 stars
Verified

Typed in what I wanted and exact item came up my grandsons was looking for easy shopping

Rated 5 out of 5 stars

Lewis was a great help in placing my order for my business today. He was quick to help with solutions that made an easy purchase!

Rated 5 out of 5 stars

Beth was amazingly helpful and professional. Thank you for speedy reply!

Rated 5 out of 5 stars
Verified

Good company. Good customer service and all products of good quality, delivered on time.

Rated 5 out of 5 stars

Communication was excellent throughout. Ben was very responsive to emails. There were a lot of communitauons from our side as the equipment was grant funded and we had to request multiple updates on q... See more

Rated 5 out of 5 stars

I had an issue with the courier (package delivered opened, thrown at my front door with missing parts and parts spilled on the porch) and networld sport were fantastic at fixing an issue that wasn't t... See more

Rated 5 out of 5 stars

There was a delay in our shipment and availability of our product. Tyler was excellent. He was polite and accommodating to my requests and my questions. He was prompt in his responses and it made me f... See more

Rated 5 out of 5 stars

Reason foe choosing networld is Pricing and wide range of products when it comes to netting and cricket products. Very good customer service, i worked with Lewis Kaye , he is very reachable, quick... See more

Rated 5 out of 5 stars

I had to call in for help because I had a question or two about some of the products and wanted to know what happens if things go wrong with the product after ordering. The representative confirmed t... See more

Rated 5 out of 5 stars

Very quick and helpful response from Matthew Jones regarding ordering of tennis and netball posts. Always order from Net World Sports as they are reliable and quick to deliver plus have a great ran... See more

Rated 5 out of 5 stars

Good Value Pricing Net World Sports made it an easy process to receive the quotation and pricing for upgrades at the club. Dealt with Luke who offered a fair price for the bulk order and order p... See more

Rated 5 out of 5 stars

I have dealt with the advisor, Lewis Kaye, numerous times and he has always been helpful and informative. Communication is spot on, items as described, delivery quick and any issues I’ve had have al... See more

Rated 5 out of 5 stars

Love this company! Their customer service is top notch and their products are a perfect balance of price to quality. I am a director of grassroots soccer/football program in the US that serves 800-10... See more

Rated 5 out of 5 stars

This was my first time ordering from Net World Sports, and I was impressed with the ease of use of the website, with the options for the ball stop system, with the prices, and with the customer servic... See more

Rated 5 out of 5 stars

We couldn’t be happier with the service we’ve received from Net World Sports. As a grassroots junior football team, having reliable, high-quality sports equipment is absolutely essential — and the... See more

Rated 5 out of 5 stars
Verified

The whole experience with Net World Sports has been one of efficiency. Their website was easy to browse, the pricing was good. Delivery of the products was also efficient as was communication.

Rated 5 out of 5 stars

When I called to talk to representatives, they were very professional. Helped me with all my problems for my order. Took tops 10mintues and everything was solved. Great customer services , this was my... See more

Rated 5 out of 5 stars

From ordering to dispatch to receipt, the process was smooth. It can be a pain to work with municipal orders, I'm sure. The sales agent honored discounts despite our org's delays and helped navigate d... See more

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Company details

  1. #115 of 141 best companies in Sporting Goods Shop
  2. #37 of 47 best companies in Exercise Equipment Shop
  3. #84 of 114 best companies in Garden Furniture Shop
  4. #35 of 50 best companies in Football shop

About Net World Sports

Written by the company

Net World Sports are experts in designing, manufacturing and supplying high-quality sports, fitness & leisure equipment worldwide. With a passion for innovation, they deliver equipment for a diverse range of over 28 sports, from football, tennis, and rugby, to more niche sporting markets such as pickleball, handball, and lacrosse. Their commitment to quality is evident in every meticulously designed product, crafted to empower athletes of all levels, at an affordable price. With its 18 sub-brands, Net World Sports has over 15,000 products (and counting), and even offers a next-day deliver service.

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Contact Us

Worldwide Shipping

We're committed to serving customers far and wide

Net World Sports' excellent links with couriers means we're able to ship to customers around the world in a matter of days. Even customers in Australia can benefit from an express 1-3 day shipping option - speed that is unheard of in the world of bulky sports equipment. This agility has seen Net World Sports become a global force with more than 60% of its sales coming from outside the UK.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
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2-star
1-star

Replied to 24% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Disappointed at the service air hockey…

Disappointed at the service air hockey table was poor quality playing top was lifted when air blower was on . Sent emails video to them rang them many times over the last 2 months no response very disappointing customer service and management. Only got a refund because my credit card company. Would never buy here again. Rang today they really don’t care disgusting service

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Bought several items from Networld and…

Bought several items from Networld and subsequently realised I had ordered the wrong size for one of them. Emailed in and they amended the order without charge even though the replacement item was more expensive. Nice touch. Samantha was very helpful. Not received items yet so can’t comment on quality or delivery.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Bought present for grandson on opening…

Bought present for grandson on opening a plastic catch was broken. Filled in a form on website with picture of broken piece within 48 hours Samantha contacted me by email informing me that a replacement would be sent

12 October 2025
Unprompted review
Rated 4 out of 5 stars
Verified

great service and availability

great service and availability of products, however, the cost of delivery is on the expensive side but was the most competitive website for pricing at the time of ordering

23 September 2025
Rated 4 out of 5 stars
Verified

Customer Service Resolved Issue

I got sent the same incorrect item twice. Must have been some sort of labelling/location issue in the warehouse. The contact form was easy to fill in & I had a response relatively quickly & I finally recieved the correct item 3rd time lucky, which was sent via courier within 24hrs of them getting back to me.

23 September 2025

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