So far the condenser tumble dryer has been great. Really effective and fairly quiet. Surprised how good for the price. Shame no time remaining display but they don’t always work well on other machines... See more
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Company details
Written by the company
With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
Beko Home & Kitchen Appliances
Written by the company

- UK’s number 1 best selling large home appliance brand
- Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
- 30 Million Appliances
- We’ve sold over 30 million appliances in the UK since 1990.
- 4.4 Out Of 5
- The average score out of 5 our customers give our appliances.
- Sustainability
- At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.
Contact info
1 Greenhill Crescent, WD18 8QU, Watford, United Kingdom
- 0333 207 9710
- customerservice@support.beko.co.uk
- beko.co.uk
Replied to 22% of negative reviews
Typically replies within 48 hours
Good product, but some issues with the hob.
Its really good to be able to find a gas cooker with an eye level grill, and it cooks really well. However, I find that the guard over the burners on the hob a little problematic, as it does not seem to sit quite right. While I understand that the feature was designed to try to make it easier to clean, it does seem to impact on the stability of pots and pans while cooking, which is a little unnerving.
Terrible customer service.
Terrible customer service.
We arranged an engineer visit which was immediately cancelled by the company for reasons unknown to us.
We were not refunded for this and Beko made it impossible to get through to someone to discuss this.
I was transferred between departments for over an hour with each telling me they weren't the right people to help and received and had the same experience when trying to reach out via email.
BEKO, yes!
I love my new BEKO fridge freezer. I wish it was 50/50 as I find the freezer section a little small but that is my fault, not Beko as I chose it.
My oven is a perfect gift for my cooking
waiting on a part for a month old…
waiting on a part for a month old washing machine for near on 2 weeks. We have asked for a replacement said we were 3 days out of our 28 days return. Not a happy customer.
Oven
reviewing ovens , this beko product provided what we wanted from a oven at a good price 👍
Quiet operation but has some issues.
Quiet operation. Temp setting wheel is easy to knock out of adjustment. Whole fridge slides on hard floors when you try to open the door. A couple of self adhesive abrasive patches under the front feet solve the problem. The wall spacers for the back of the fridge are useless. I used a piece of wood behind the rear wheels instead.
I have a few Beko Appliances Cooker…
I have a few Beko Appliances Cooker Fridge Freezer and also washing machine and they all work great
Good delivery and unpacking
Good delivery and unpacking
Smaller than expected unable to fit a lot in.
I had a positive experience with Beko
I had a positive experience with Beko. The technician came on time and was professional. Although a part needs to be ordered and will arrive later, I appreciate the clear communication and the helpful service.
Very easy to use
Beko is known for its brand and quality our dish washer works great and we are very pleased with it.
Badly designed oven
The oven is bad! The temperature gauge is out, so you have to use a thermometer. The fan is useless - burns the food on top if it’s anywhere above the midpoint of the oven. Hot air pours out through the top of the door because it doesn’t shut properly. I got an engineer to visit just after buying it, because the door seemed faulty to me, and they said it’s the catch for the self-cleaning feature stopping it from shutting and this is apparently normal. Such poor design! Trying to use the hob while the oven is on is torture! Worst oven I’ve had.
Didn't know you had to pay for the 5…
Didn't know you had to pay for the 5 year warranty
Great fridge / freezer … was easy to…
Great fridge / freezer … was easy to install… and clean design
The sales assistant in Currys was very…
The sales assistant in Currys was very helpful and the delivery people were great
Pleased with the performance of the…
Pleased with the performance of the machine, trouble free early delivery.
It works, better than the old one
Delivery and installation went well. Minor niggles with the pushbutton controls, which sometimes are tricky to operate. Various pressing techniques needed !
Great product
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