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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the brand's products, highlighting their quality and reasonable pricing. Many consumers appreciate the additional warranty offered, although they rarely need to use it due to the reliability of Beko appliances. People are particularly pleased with the quiet operation and efficient quick wash cycles of Beko washing machines. Consumers also praise the ample storage space and user-friendly design of Beko appliances. The delivery service receives positive feedback, with consumers noting the careful and efficient installation process. Overall, individuals express high satisfaction with Beko products, finding them to be reliable, efficient, and a great value for money.

Based on these reviews

Rated 4 out of 5 stars
Verified

So far the condenser tumble dryer has been great. Really effective and fairly quiet. Surprised how good for the price. Shame no time remaining display but they don’t always work well on other machines... See more

Rated 4 out of 5 stars
Verified

I had a few issues with freezer door not closing properly which I believe are due to drawer design which seems to slide out as soon as they are filled to capacity. This resulted in overfeeding and su... See more

Rated 4 out of 5 stars
Verified

I had to delay delivery twice because of road closures due to a wild fire near where live. When delivery was possible the installers were great helping to remove my 2 old fridge freezers. The new fr... See more

Rated 4 out of 5 stars
Verified

Lovely, spacious product which works well to keep the groceries nice and cool. BUT there are a couple of negatives and I am struggling to find the answers - maybe someone will answer this review...... See more

Rated 3 out of 5 stars
Verified

I received a fridge that wasn't fit for purpose as when used it filled with water then leaked . I have my suspicions it had already been a display or used one as contrary to the replacement it arrived... See more

Rated 5 out of 5 stars
Verified

Well I haven't had my fridge freezer very long but up to now it's doing everything it says on the tin , it has lots of space which I'm very happy about. Although I only measured width and depth, I'm o... See more

Rated 3 out of 5 stars
Verified

The product looked good in the retailers shop but badly needs improvement. When it was delivered the back looked very hastily productionised and was not finished to the high standard Beko normally shi... See more

Rated 5 out of 5 stars
Verified

Very pleased with our new washing machine as usual the quality of the item and the customer service is very good. We bought our new machine to replace our previous machine that had lasted 12 years .... See more

Rated 5 out of 5 stars
Verified

Bought the Black Beko 8kg Eco Washing Machine & Matching 8kg Heat Pump Dryer, had these since around February 2025 & cannot fault them. Saved so much Electricity when using the Cotton Eco Settings on... See more

Rated 5 out of 5 stars
Verified

Beko provides a great range of quality products. I would comment on their support network, but we have never needed it. We have a 4 year old fridge/freezer, 4 year old dishwasher and a recently purcha... See more

Rated 5 out of 5 stars
Verified

We already have a Beko freezer and have had no issues with it whatsoever. So, when we needed 2 new under counter fridges for our new kitchen we were confident in buying Beko again. We have had them a... See more

Rated 5 out of 5 stars
Verified

I was so happy with the engineer that came out to see me to fix my washing machine , I found the engineer pleasant , professional and knew exactly what was wrong without even having to look it at it w... See more

Rated 3 out of 5 stars
Verified

I eventually got my freezer registered, but the website is hard to use. The freezer has three identifiers - Product Number, Product Code, and Model Number, but the website mixed these up in different... See more

Rated 5 out of 5 stars
Verified

Very pleased with my new washing machine. Extremely good value for money, with the added back-up of the 10 year parts guarantee. Machine is quieter than my previous model, particularly on spin!

Rated 3 out of 5 stars
Verified

The machine is good. Sadly the cup heater is non existent. Also the drip tray fills up too regularly and stops the machine working, even if I collect the cleaning stuff in a cup. The hotline liter... See more

Rated 3 out of 5 stars
Verified

The repair was great had to wait 2 weeks for the parts but engineer was good but keep getting messages before and after the repair saying We're sorry, the parts needed to complete your repair are... See more

Rated 3 out of 5 stars
Verified

I liked that I could go to a shop, look at the freezer, buy the freezer straight away & bring it home. No waiting for delivery & expensive delivery costs. I was very disappointed, however that the ice... See more

Rated 5 out of 5 stars
Verified

The selection replaced the previous Beko fridge freezer which we had for 12 years. The delivery was fantastic and the guys quickly set up the unit for me. Wonderful quality product and outstandingly d... See more

Rated 5 out of 5 stars
Verified

All my large electrical kitchen appliances are Beko. They are good quality and very well priced. The extra year warranty, is also another reason why I always buy Beko, although I've had no problems... See more

Rated 5 out of 5 stars
Verified

Currys store was very helpful. Delivery was the next day and freezer installed very efficiently. My only negative point is the loud hum from this freezer, obviously not all the time, but very noticea... See more

Rated 5 out of 5 stars
Verified

Excellent product and installation service from the Currys team who recommended Beko to us. Thanks for this as the product (washing machine) is excellent and works perfectly! Thank-you for your kind e... See more

Rated 5 out of 5 stars
Verified

The cooker seems to be exactly what we could wish for, a large grill which we use a lot, a sizable oven which is what we wanted and looks good in the kitchen, and easy to clean!!

Rated 5 out of 5 stars
Verified

Same size as my old dishwasher but so much more space inside for dishes and cups! I like how you can heighten the tray to accommodate bigger plates below. Everything comes out sparkling clean,even... See more

Rated 4 out of 5 stars
Verified

I was restricted by size for this purchase and the choice was limited. I've never owned a beko appliance before and was looking at another brand. This model caught my eye as it's frost free, was also... See more

Rated 3 out of 5 stars
Verified

The fridge/freezer work well enough but the door doesn't shut properly unless great care is taken when closing it , casually swing the door shut and it bounces open again.

Rated 5 out of 5 stars
Verified

Slim depth washing machine fits nicely under work top although door sticks out quite a bit. Don't like the black rim around the door but I'm getting used to the look of it. Washes really well and clo... See more

Rated 4 out of 5 stars
Verified

My 1st washing machine was delivered but could not be fitted as it was crushed inside the box. A new one was delivered a few days later and fitted. After the fitters left I decided to do my first wash... See more

Rated 5 out of 5 stars
Verified

Brilliant site . Quick and easy to use . Delivering on time within 2 hour slot . Careful of property. Polite and friendly delivery person .

Rated 4 out of 5 stars
Verified

Extremely pleased with the fridge freezer and small fridge I have. However, I have a small dishwasher which does a good job except the lower basket rollers keep running off the track.

Rated 5 out of 5 stars
Verified

The delivery guys were great when they delivered my washing machine. After installing it they tested it out before leaving. Appliance is working well. Good communication with the delivery process.

Rated 3 out of 5 stars
Verified

Needs an external LED to reassure one it is on so each time one passes by it is noted. The only way you know it is on currently is to check stuff is still frozen or the grill at rear is warm. Routin... See more

Rated 5 out of 5 stars
Verified

Appliance is well made and storage is well designed. Freezer compartment does not have temperature control which presumably is guided by fridge control. Could not find any instructions in notes abou... See more

Rated 3 out of 5 stars
Verified

I like the fridge part but I absolutely hate the freezer, It’s far too small. I could never recommend this product for families.

Rated 5 out of 5 stars
Verified

The assistant researched my requirements of the short list of three Alarm/radios which resulted in the one I chose to be the most appropriate for my needs and has proved so. I couldn’t have selected... See more

Rated 5 out of 5 stars
Verified

The machine seems to be good value for money. It's useful that it can be connected direct to a drain rather than have to keep emptying the tray.

Rated 4 out of 5 stars
Verified

Works ok the tablet lid does not always close properly, have to try multiple times. Otherwise very good

Rated 5 out of 5 stars
Verified

From choosing the washing machine, to the delivery and fitting of the machine everything was easy and very professional. I would not hesitate to Beko in the future…5*****

Rated 5 out of 5 stars
Verified

Great service when something went wrong. Competent engineer, quick repair. Perfect service. Well done, Beko.

Rated 5 out of 5 stars
Verified

We replaced our very old Beko as parts were no longer available! We live our new one. It’s plenty big enough as just my husband and myself at home now. It’s quite. Love all the shelves in the door. Fi... See more

Rated 3 out of 5 stars
Verified

I recently bought my third Beko washing machine. Sadly, I am not as happy with the new nachine as I was with the previous two. Performance is good, although the machine makes a low whining noise whe... See more

Rated 4 out of 5 stars
Verified

Dish washer arrived on time and driver excellent. It was a bit more difficult and complicated to install than the instructions intimated but it looks great, my husband did a great job.

Rated 5 out of 5 stars
Verified

A super 9lb load washing machine which has great easy to use instructions with lots of programmes depending on which type of wash you have.

Rated 5 out of 5 stars
Verified

We have found Beko freezers reliable and long lasting in the past. They are efficient and quiet. This freezer has the added benefit for us of being self de-icing! No more water on the floor and chunks... See more

Rated 5 out of 5 stars
Verified

I had the 5311X coffee m/c for nearly 6 years. It started playing up and being a technician had managed to get it up and running a few times over the years. I decided to retire the old girl as she ha... See more

Rated 5 out of 5 stars
Verified

The fridge-freezer is the perfect size for the space we have in a small kitchen. It is very quiet and effecient and keeps all food at perfect temperatures, both fridge and freezer, although these are... See more

Rated 4 out of 5 stars
Verified

The person I spoke to was very friendly and helpful however I am not entirely happy that fridge is accumulating minimal frost and small icicles on the inside top wall of the fridge. This was happening... See more

Rated 5 out of 5 stars
Verified

Everything from delivery they kept in contact with us and delivered right within the time slot they were extremely careful on bringing it in house

Rated 5 out of 5 stars
Verified

The shorter wash cycle is very good. The back up service is a great idea too - manuals can’t do it all! Finally managed to take out the filter with encouragement given by phone and aided by camera. M... See more

Rated 5 out of 5 stars
Verified

We did not want a digital fridge freezer and there are limited ones available. I wanted a shelf rather than the wine rack which came with the fridge and while registering with Beko was able to order... See more

Rated 4 out of 5 stars
Verified

Good basic dishwasher. Cleans well. The finish sound is very quiet, and the touch button to turn on is not great or easy to use. Wasted ages trying to follow set up in Quick Guide, only to find on Bek... See more

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Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

38K reviews

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Replied to 22% of negative reviews

Typically replies within 48 hours


Rated 3 out of 5 stars
Verified

Good product, but some issues with the hob.

Its really good to be able to find a gas cooker with an eye level grill, and it cooks really well. However, I find that the guard over the burners on the hob a little problematic, as it does not seem to sit quite right. While I understand that the feature was designed to try to make it easier to clean, it does seem to impact on the stability of pots and pans while cooking, which is a little unnerving.

September 22, 2025
Rated 1 out of 5 stars
Redirected

Terrible customer service.

Terrible customer service.

We arranged an engineer visit which was immediately cancelled by the company for reasons unknown to us.

We were not refunded for this and Beko made it impossible to get through to someone to discuss this.

I was transferred between departments for over an hour with each telling me they weren't the right people to help and received and had the same experience when trying to reach out via email.

October 9, 2025
Unprompted review
Rated 4 out of 5 stars
Verified

BEKO, yes!

I love my new BEKO fridge freezer. I wish it was 50/50 as I find the freezer section a little small but that is my fault, not Beko as I chose it.

September 22, 2025
Rated 5 out of 5 stars
Verified

Oven

reviewing ovens , this beko product provided what we wanted from a oven at a good price 👍

September 15, 2025
Rated 3 out of 5 stars
Verified

Quiet operation but has some issues.

Quiet operation. Temp setting wheel is easy to knock out of adjustment. Whole fridge slides on hard floors when you try to open the door. A couple of self adhesive abrasive patches under the front feet solve the problem. The wall spacers for the back of the fridge are useless. I used a piece of wood behind the rear wheels instead.

September 22, 2025
Rated 5 out of 5 stars
Verified

I had a positive experience with Beko

I had a positive experience with Beko. The technician came on time and was professional. Although a part needs to be ordered and will arrive later, I appreciate the clear communication and the helpful service.

September 29, 2025
Rated 1 out of 5 stars
Verified

Badly designed oven

The oven is bad! The temperature gauge is out, so you have to use a thermometer. The fan is useless - burns the food on top if it’s anywhere above the midpoint of the oven. Hot air pours out through the top of the door because it doesn’t shut properly. I got an engineer to visit just after buying it, because the door seemed faulty to me, and they said it’s the catch for the self-cleaning feature stopping it from shutting and this is apparently normal. Such poor design! Trying to use the hob while the oven is on is torture! Worst oven I’ve had.

October 24, 2024

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