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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their attentiveness, friendliness, and professionalism. Consumers highlight the team's dedication to providing support throughout the entire car-buying process, from initial inquiry to vehicle collection. People appreciate the patience and willingness of the staff to go above and beyond to address their needs, ensuring a smooth and stress-free experience. The service and user experience receive high marks, with reviewers noting the efficiency and ease of navigating the process. Customers express satisfaction with the company's ability to find suitable car finance options and vehicles that meet their specific requirements and budgets. The product, referring to the car, is also highly regarded, with individuals expressing excitement and gratitude for finally acquiring their dream car through the company's assistance.

Based on these reviews

Rated 5 out of 5 stars

Got contacted by castro ohonba from Carplus finance after making an enquiry online. I had a quick response and since speaking with him, he has gone above & beyond and has been so attentive. Cannot th... See more

Rated 5 out of 5 stars

From start to finish i dealt with Ibraham mohammed and i can honestly say that he was so friendly and respectful in everything he done and through the whole process until i got my car he was there at... See more

Rated 5 out of 5 stars

Freddie at Carplus has been very efficient, professional and friendly. The finance side of things have been very easy to sort hence sorting it quickly and again very efficiently. We are very pleased... See more

Rated 5 out of 5 stars

I can't thank Jonnie my account manager enough throughout my journey with Carplus he was patient & so helpful, he got me a great deal and I now have my perfect car! Thankyou again for your outstanding... See more

Rated 5 out of 5 stars

My Account manager Mohammed was excellent at what he did, very helpful in every aspect, he followed everything up and made sure I was satisfied. Despite all the challenges from the dealership, he ma... See more

Rated 5 out of 5 stars

My credit rating is not the best, and I had begun to give up hope of getting finance for a car, until I heard about Carplus. My case handler was Azeez and he has been amazing from start to finish.... See more

Rated 5 out of 5 stars

JONNIE YOUR THE BEST !!!! Honestly, I have been dealt with so patiently and with respect, the whole process was very quick and not complicated at all, JONNIE was brilliant with me. Thank you so much... See more

Rated 5 out of 5 stars

Freddie was fantastic and really helped us get a great finance deal on our existing car. He is a credit to your company and we will come back when we change our car next.

Rated 5 out of 5 stars

My second time using Car Plus has been another wonderful experience. Even when we’ve had issues with the car dealer the staff are always there to help. A special thanks to Zubair.

Rated 5 out of 5 stars

It was great to work with Kara who provided me my dream car within one day, it was amazing to comminute with her, everything explained clearly and done on time.s She patiently remained with me and an... See more

Rated 5 out of 5 stars

Got in contact with Freddie from Carplus finance after making an enquiry online. I had a quick response and since speaking with him, he has gone above & beyond and has been so attentive. Cannot thank... See more

Rated 5 out of 5 stars

Very paitent with my selection, and had great communication which made verything else go smoothly. He was always there to call or message if i needed it! 5 stars!

Rated 5 out of 5 stars

From applying online to getting a deal done I’ve had Ben karimov, from first message till end who has gone out of the way to make sure I got a deal and made sure when a mishap happened he had a conten... See more

Rated 5 out of 5 stars

Amazing customer service by Fezan. Applied for finance today, been approved today and collecting the car tomorrow. Everything was done in matter of a hour. I’m so pleased I went with car plus. Fezan i... See more

Rated 5 out of 5 stars

Danny's customer service was great. Managed to sort me out really quick. I needed a van ASAP. The van i wanted wouldn't have been ready on my short notice. However, i was offered something else... See more

Rated 5 out of 5 stars

Great experience with CarPlus. Brendon dealt with my case and was patient throughout. I was going back and forth on which car to proceed with and Brendon never complained or showed frustration, he dea... See more

Rated 5 out of 5 stars

I would like to describe my experience with car plus as amazing they really were attentive, they helped me find my car and I am so in love with it. MacDonald was my account manager and he really went... See more

Rated 5 out of 5 stars

George my Finance advisor was amazing. He found the car that suited me and that is perfect for me throughout the whole process. Step-by-step he’s guided me through and it’s been absolutely amazing ver... See more

Rated 5 out of 5 stars

Danny was my account manger and honestly he was amazing !! Super helpful the whole way through. Even only Having a provisional license I got a car of dreams and right until the last minute Danny kep... See more

Rated 5 out of 5 stars

Zubair looked after me and helped me find a car and the best finance for my budget. He was incredibly patient with my schedule and often sent me options to look at out of working hours. He helped me n... See more

Rated 5 out of 5 stars

I highly recommend Carplus, Marshall has been very supportive and professional all through. He found me a great car dealer no too far from home. Many thanks Marshall.

Rated 5 out of 5 stars

Great service from the time of first call to collect of vehicle everything was done efficiently. Thank you car plus The information that was received and relayed was spot one, a very helpful servi... See more

Rated 5 out of 5 stars

I had a great and easy experience finding a car with Carplus. I was a bit worried that I wouldn’t find the car I wanted in my budget but Steven was able to help me find one in my budget and in such a... See more

Rated 5 out of 5 stars

Marco was helping through a very stressful time trying to find the right finance and vehicle. Superb customer service from start to finish.he went above and beyond for us. Very gd asset to carplus. Th... See more

Rated 5 out of 5 stars

Marco has been a great and consistent help. The attention to detail and work dedication is impeccable. I am very happy with the high level of customer service I've received. Wouldn't recommend to go a... See more

Rated 5 out of 5 stars

The team were super helpful and made a stressful time a LOT easier, can't thank them enough and can't wait to just enjoy my new car.m!

Rated 5 out of 5 stars

Would like to thank Fezan for helping me through the entire process of getting finance sorted and finding the perfect car that suited me He was very helpful and patient throughout and today I got t... See more

Rated 5 out of 5 stars

I had a brilliant experience with these so quick and helpful and got me the car i wanted

Rated 5 out of 5 stars

Excellent service could not be more helpful , and very quick , they found me a car and got it delivered in 2 days , Mohamed was brilliant . Thank you .

Rated 5 out of 5 stars

I really can't thank you guys enough not only did you source a new vechicle you got rid of my negative equaty in my trade in so happy with the service I received from mohsim he was so patient and foun... See more

Rated 5 out of 5 stars

Thank you to Ben for assisting me in securing my finance. He was very knowledgeable, helpful and made the process very seamless.

Rated 5 out of 5 stars

Massive thanks to Tanner and team for helping me find the car and finance, I would highly recommend them and will not hesitate using them again in the future

Rated 5 out of 5 stars

Marco has been brilliant straight to point and this has been quick and straightforward process very pleased

Rated 5 out of 5 stars

After having a previous difficult situation that affected our credit (job loss/maternity leave) and our balloon payment imminent, Samad took the time to speak to us personally and understand our situa... See more

Rated 5 out of 5 stars

5 star couldnt recommend freddie anymore. Above and beyond at every point throughout ! Would recommend to anyone

Rated 5 out of 5 stars

Car plus was amazing from start to finish, Said was very helpful he remained in contact at all times and kept me updated on the progress of our application when we thought we ran out of options he gav... See more

Rated 5 out of 5 stars

Very smooth service. Was patient with me as well. Thank you Cengiz!

Rated 5 out of 5 stars

I had an excellent experience with Muhammad Ali as my car broker. He was incredibly professional, diligent, and kept me updated throughout the entire process. He was always available, regularly callin... See more

Rated 5 out of 5 stars

I recently purchase a car using CarPlus, Steve Burns, he went above and beyond to help, and I am so thankful to him. I now have my new car in the drive and could not be happier.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ 5-Star Review I’ve had an absolutely amazing experience with Car Plus! From start to finish, their customer service has been outstanding. The team is friendly, professional, and genuin... See more

Rated 5 out of 5 stars

I just want to say a big thank you to Sagin at Carplus for all his help with my car finance. He’s been absolutely brilliant from start to finish — super friendly, patient, and really made the whole... See more

Rated 5 out of 5 stars

Azeez osinowo Great customer service helped me from picking a car to sorting out everything from start to finish thank for all your help much appreciated

Rated 5 out of 5 stars

Found this company just by googling on the off chance, received a phone call straight away, went through everything got accepted and found a car, literally took 2 days through the whole process, very... See more

Rated 5 out of 5 stars

I had a great experience working with Saair at Carplus. He was friendly, professional, and went above and beyond to help me out. His positive attitude and willingness to assist made everything smooth... See more

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Company details

  1. Car Finance and Loan Company

Written by the company

At Carplus we make it our goal to compare and provide cost-effective car finance for customers looking to buy a car, no matter what their circumstances are. We offer the best service and low rates starting from 9.9% APR. We offer car finance with same day approval. With high approval rates, Carplus offers bespoke approach to each applicant and 97% of the customers would use us again. We have a wide range for finance options – from £2,000 to £50,000, so that you can afford to purchase any vehicle from any dealer. Get an instant decision on your car finance now.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Adil went above and beyond helping get…

Adil went above and beyond helping get the car I wanted.

This is my second time taking out car finance through CarPlus as I needed to replace my old car as it was written off following quite a bad accident. From start to finish Adil was really friendly and patient with me, and very understanding when I needed more time to decide what car I wanted while recovering from the accident.

Really happy with CarPlus and will continue to use them for car finance as their service is always consistent. Thanks for all your help Adil!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great expirence

First time in with dealing with carplus and i can honestly say its been a great experience fantastic service. I want to say a big thank you to shaan patel providing exceptional service from start to finish all information was given and easy to understand and no jargon. I would definitely recommend carplus

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Azeez was great

Azeez was great. Helped me get the car I was after for a while. Remained in communication so I always knew where we was at. Quick process would recommend using Carplus to anyone

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

This was my first time looking at…

This was my first time looking at buying a new car and Anujan was the one who helped me. He provided really useful information and advice and was extremely patient with me throughout the entire process. Could not be more happy with the service provided.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is ZERO

Customer service is ZERO. Once you have the car, expect no replys or help with an issues at all.
Iv been waiting for email replies for so long, that my 14 day cancel period has ended and i still dont have the car as it got took back to garage for repairs.
Id advise to stay away as id theres an issue with the car, they have zero interest in helping.
Iv even been asking my advisor to ask for replies, but now the 14 days is up, they are not interested.
Maybe they will reply now? Probably not.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fred Howard the advisor he was…

Fred Howard the advisor he was brilliant from start to finish mad is feel relax did the whole application in thirty minutes I cannot recommend this company enough and fred.you are a star and asset to the company thank you for all your help and when I am looking for another car I won't hesitate to use your services and company again give stars all the way this is an honest review from myself and husband .

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Car plus was amazing from start to…

Car plus was amazing from start to finish, Said was very helpful he remained in contact at all times and kept me updated on the progress of our application when we thought we ran out of options he gave hope and now we have our family car that we desperately needed i highly recommend them and will definitely encourage others to contact car plus when looking for finance.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Ibrahim Mohammed

From start to finish i dealt with Ibraham mohammed and i can honestly say that he was so friendly and respectful in everything he done and through the whole process until i got my car he was there at the end of the phone with me and i cant thank him enough for everything and at the end of the day i feel as if i have made a new friend Cheers Ibrahim
Billy Smith

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Freddie was fantastic..

Freddie was fantastic and really helped us get a great finance deal on our existing car. He is a credit to your company and we will come back when we change our car next.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout...

I can't thank Jonnie my account manager enough throughout my journey with Carplus he was patient & so helpful, he got me a great deal and I now have my perfect car! Thankyou again for your outstanding service 100% I will be back!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

From applying online to getting a deal…

From applying online to getting a deal done I’ve had Ben karimov, from first message till end who has gone out of the way to make sure I got a deal and made sure when a mishap happened he had a contentious plan in place thanks

November 25, 2025
Unprompted review

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