DavidSW Reviews 3,561

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items often arrive in pristine or even unworn condition. Consumers appreciate the staff's knowledge, patience, and helpfulness, with many highlighting specific staff who provided exceptional service. The easy and smooth purchase process is a recurring theme. Consumers are also impressed with the delivery service, frequently mentioning fast and secure shipping. The attention to detail, such as setting the watch to the correct time zone and providing extra links when needed, is appreciated by people. The company's commitment to customer satisfaction is evident in the positive feedback regarding their responsiveness and willingness to address any questions or concerns promptly.

Based on these reviews

Rated 5 out of 5 stars
Verified

I have purchased many watches with DavidSW over the years, and each one of them is exactly what was represented. I love working with David personally and his staff is awesome as well! I will definitel... See more

Rated 5 out of 5 stars
Verified

I purchased a Lade Date Just - SS/Good online Thanksgiving night. Didn’t speak with anyone. The watch arrive Tuesday morning. Was in excellent condition. Wife is very impressed. Very quick service... See more

Rated 5 out of 5 stars
Verified

Easy to navigate page and process, extremely fast shipping and impeccable delivery. And the watch was set properly to my time zone, something DavidSW does each and every time. Truly the best!

Rated 5 out of 5 stars
Verified

Chris and David were very responsive, fair, and professional. Would highly recommend DavidSW. Sent them 3 watches and mine was shipped out the same day the trades arrived.

Rated 3 out of 5 stars
Verified

This was my first online purchase for an item like this. Salesperson was nice and helpful pre sale. I purchased a unit and love it, but a pin in the band keeps coming out. I messaged DavidSW and t... See more

Rated 5 out of 5 stars
Verified

Incredible service as always Watch is perfect, and it arrived literally one day after placing the order, properly sized to my wrist! Thank you so much for making a large purchase so seamless :)

Rated 5 out of 5 stars
Verified

This is my second purchase with DavidSW and both times were equally as great. From the photos, description, payment and super fast shipping you can click on your dream watch and have it show up at you... See more

Rated 5 out of 5 stars
Verified

I had Krista as my salesperson. Very knowledgeable and Extremely helpful. Realized I needed 2 extra links. Krista sourced them fast. Wearing my watch in no time. Thank you

Rated 5 out of 5 stars
Redirected

I visited the retail store in Orlando while on vacation. I was assisted by Yassine, who was not only very knowledgeable but friendly and welcoming. Very relaxed experience (not pushy). Yassine and... See more

Rated 5 out of 5 stars
Verified

It was amazing as my previous experience with DavidSW. Claudia is a genius and an angel; she’s simply magical in every single way. Krista is the miracle maker. Always going the extra mile for the cust... See more

Rated 5 out of 5 stars
Verified

Krista was great, as usual. Return customer. This time I bought my first Rolex. Deepsea DBlu 126660. Absolute unit of a watch. Arrived in precisely the condition described. Krista once again patie... See more

Rated 5 out of 5 stars
Verified

Another great transaction from DavidSW. Chris was my sales cosultant. I purchased an Omega Speedmaster Professional - New old stock . Watch was delivered overnight very well packaged . It was just a... See more

Rated 5 out of 5 stars
Verified

Excellent service from Jakeel . Sent me requested photos of actual watch . After a brief negotiation, got a very fair deal in a very hard to find new old stock (unworn/ stickered) 16610 LV Kermit. Re... See more

Rated 5 out of 5 stars
Verified

The process was extremely smooth and fast. I ordered the watch online with friendly assistance via chat. They agreed to ship it to the Miami location so I could easily have it sized. The watch ar... See more

Rated 5 out of 5 stars
Verified

This was a wonderful on-line experience in a difficult e-commerce market area due to many less reputable on-line vendors. Jose was an excellent representative, he responded almost instantly and clearl... See more

Rated 5 out of 5 stars
Verified

I have purchased several watches from DavidSW over the past few years. Whether “pre-owned” (which always looks Mint as he only stocks the best) or New, his prices are great and superb customer care. T... See more

Rated 5 out of 5 stars
Verified

I recently worked with Freddy to purchase two watches from DavidSW. The process was quick and efficient and I received the watches as promised. I did have some follow up questions after I received... See more

Rated 5 out of 5 stars
Verified

From buying my watch from DavidSW, upgrading the bezel years later, and needing a couple of different services and repairs along the way, this company has never let me down. They are responsive, trans... See more

Rated 5 out of 5 stars
Verified

The whole experience was top notch start to finish. As expected, the watch was exactly as described, but the differentiator with David and the team was the service, patience, and communication through... See more

Rated 5 out of 5 stars
Verified

I had a great experience at the store the salesman Freddy was professional and very knowledgeable Guided me in the right direction I’m very happy with my purchases

Rated 5 out of 5 stars
Verified

Quick delivery, item is beautiful... even better than described. Excellent customer service. Would definitely buy again.

Rated 5 out of 5 stars
Verified

Great experience first time buying from David SW. Super easy process David and his team were just great. I will certainly in the future buy more time pieces from David SW.

Rated 5 out of 5 stars
Verified

Buying a Rolex can seem daunting. But after reading stellar reviews on Reddit and the Rolex forums, I looked at DavidSW’s website. The watches I saw were clearly described, with good photo... See more

Rated 5 out of 5 stars
Verified

Friendly Staff. They sized the watch, were mindful that it was a gift and sent so that it would stay a surprise.

Rated 5 out of 5 stars
Redirected

I can’t speak highly enough of this company. If you’re even the slightest bit skeptical, don’t be you’re in great hands. Freddy was my point of contact, and from the very beginning he was incredib... See more

Rated 5 out of 5 stars
Verified

Outstanding service, working with Chris was a pleasure. Very patient, answered all my questions, asked for his opinion which was spot on and helped me make my decision. Immediate responses and custome... See more

Rated 5 out of 5 stars

I took advantage of their Memorial Day sale and purchased a Omega Seamaster 300m in unworn condition. The watch arrived still in its original factory wrapping with the sticker still on the back and pr... See more

Rated 5 out of 5 stars
Verified

Next day delivery both ways on a trade in, watch arrived in perfect condition as described and sized as I requested. Efficient, pleasant experience.

Rated 5 out of 5 stars

I have been collecting watches for many years, and as a collector I’ve had the chance to visit hundreds of watch stores and websites, making trades, purchases, and using their services. DavidSW de... See more

Rated 5 out of 5 stars
Verified

Krista made it so incredibly professional and easy to deal with. I was very concerned initially, but she put everything at ease and on an extremely professional level.

Rated 5 out of 5 stars
Verified

Another stellar experience with DavidSW and specifically sales manager Chris Modeste. I sent them my trade-in watch Thursday, they confirmed my trade-in value as the same $ amount that they quoted bef... See more

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Company details

  1. #2 of 44 best companies in Watch Store
  2. #2 of 425 best companies in Clothing Store

Written by the company

Providing high-quality timepieces at reasonable prices with outstanding customer service.

AUTHENTIC PRODUCTS

All of our products are 100% authentic in perfect working condition.

All of our products are 100% authentic in perfect working condition. All watches come complete with box sets, instruction manuals, serial numbers, and dealer stamped warranty paperwork unless noted otherwise. The vintage watches are gently worn & carefully selected to ensure that they are in superb condition & will make our clients happy with their purchase. A complete inspection, cleaning & servicing is performed on vintage watches prior to being sold. We do NOT sell replica products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Hasn’t replied to negative reviews


Rated 3 out of 5 stars
Verified

Good inventory, probably wait for AD next time

This was my first online purchase for an item like this. Salesperson was nice and helpful pre sale. I purchased a unit and love it, but a pin in the band keeps coming out. I messaged DavidSW and the response was, in essence, just get a small screwdriver and its an easy fix. After paying 20% over retail, little surprised they didn't offer for me to take in somewhere for repair. I think the experience would have been quite different with a local AD.

November 30, 2025
Rated 5 out of 5 stars
Verified

I have purchased many watches with…

I have purchased many watches with DavidSW over the years, and each one of them is exactly what was represented. I love working with David personally and his staff is awesome as well! I will definitely be purchasing more watches from DavidSW, each time I get a watch it is a special experience.

November 28, 2025
Rated 5 out of 5 stars
Verified

Great Experience

Chris and David were very responsive, fair, and professional. Would highly recommend DavidSW. Sent them 3 watches and mine was shipped out the same day the trades arrived.

November 24, 2025
Rated 5 out of 5 stars
Verified

Truly the best!

Easy to navigate page and process, extremely fast shipping and impeccable delivery. And the watch was set properly to my time zone, something DavidSW does each and every time. Truly the best!

December 1, 2025
Rated 5 out of 5 stars
Verified

The whole experience was top notch…

The whole experience was top notch start to finish. As expected, the watch was exactly as described, but the differentiator with David and the team was the service, patience, and communication throughout the entire process.

December 1, 2025
Rated 5 out of 5 stars
Verified

Friendly Staff

Friendly Staff. They sized the watch, were mindful that it was a gift and sent so that it would stay a surprise.

November 28, 2025
Rated 5 out of 5 stars
Verified

I purchased a Lade Date Just

I purchased a Lade Date Just - SS/Good online Thanksgiving night. Didn’t speak with anyone. The watch arrive Tuesday morning. Was in excellent condition. Wife is very impressed.
Very quick service and delivered an excellent product. Would highly recommend and will use again.

November 27, 2025
Rated 5 out of 5 stars
Verified

Incredible service as always

Incredible service as always

Watch is perfect, and it arrived literally one day after placing the order, properly sized to my wrist! Thank you so much for making a large purchase so seamless :)

November 28, 2025
Rated 5 out of 5 stars
Verified

Another stellar experience with DavidSW…

Another stellar experience with DavidSW and specifically sales manager Chris Modeste. I sent them my trade-in watch Thursday, they confirmed my trade-in value as the same $ amount that they quoted before evaluation, shipped my new watch to me on Friday, and I had it on my wrist Saturday morning. DavidSW are straight-shooters that don’t play games, and sell watches of exceptional condition and value. If you need a reliable and trustworthy watch reseller, look no further than DavidSW.

November 21, 2025
Rated 1 out of 5 stars

Scam Alert

I ordered two watches and never received them. No response at all from company after multiple messages. Cannot get a refund.

I have been scammed

December 2, 2025
Unprompted review

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