GLS EUROPE Reviews 20,184

I ordered tires for my car, and dealer made the mistake of sending them with GLS. Courier say they went to the address twice and couldn't find anyone, even though I waited for them from morning until... See more

You say you have dilivered my parcel well i checked my cctv and you have not tryed to contact thier no way of getting any deatils to get any type of contcat..worst company I have ever delt with 20k+ 1... See more

Worst delivery company ever. They say they will deliver on a given date and then ALWAYS delay by few days, if not weeks, making up excuses and lying on the reports they send to the company you bought... See more

App not working properly, can't chose where to send parcel. Can't save recipient, only after sending package, what you can not do from the app. After you forgot your password you won't get a em... See more

One of the worst! Had twice same experience from online shopping. Seems their couriers saving time for themselves instead of delivering parcels. Nobody comes (I’m at home!) but I get notification wher... See more

I have ordered a package on 22nd of August and as for now it's 8th of September and it still hasn't been delivered. I have a post office right behind the corner and I was at home while at the time of... See more

after the past two years experience in Vienna and Cannes, the driver never goes to deliver, nor they call. They waste your entire day and take the parcel to their pick up place. Looks like it is co... See more

Poor communication. Inaccurate tracking and details. I have paid import duty so it's in the destination country but shows still in the country of origin. Just about nothing positive to say here... See more

LE PIRE SERVICE LIVRAISON AU MONDE, ARROGANCE, MAL POLIS UNE HONTE ...encore un colis jeter par dessus le portail et donc cassé une fois de plus, alors que la maison est habitée 24/24 avec aux... See more

Delivered to wrong address, they don’t have any number phone to contact them, if you complete a contact form they not answering, worst company!

I booked a shipment of 5 parcels — only 4 arrived after endless excuses and delays. To make it worse, the driver collected a wrong parcel that was never supposed to be picked up, ruining my separat... See more

Absolutely furious managed to engage on chat, took ages to connect next incorrect tracking number although the one used is baked on tracking item from Spain and retailer. Never got an update and sh... See more

Wish there was a -5 stars. These guys should be banned from logistics. Sends a notification to pick up my parcel with some digital scanning image. NOTHING ABOUT WHERE TO PICK IT UP! They referens some... See more

In my 32 year old life I have never encountered such a terrible delivery company, for almost 30 days I tried to contact the company and in the end I did not get the package. Their automated chat does... See more

Extremely incompetent, deceitful and grossly negligent. Have had several negative experiences with them and will never use their services again; in the most recent case, they claimed they attempted to... See more

If I could give minus 10 stars, I would, and it still wouldn’t capture how useless this company is. My package was marked as delivered but never arrived, and customer service? Non-existent. They send... See more

Worst delivery service in Sweden. I was home all day and I received a message that because I was not home they will deliver to other place. They didn't wrote even where. You have to investigate to fou... See more

Terrible customer service. Had a carpet delivered at a pick-up point. Found out it's a closed shop that hasn't been in business for ages. Asked repeatedly for contact information for this supposed sho... See more

Extremely disappointed with GLS. My parcel (Tracking number: ZVX2613L) was marked as “Out for delivery” early in the morning, but now it's nearly 4 PM and still nothing. No update. No call. N... See more

The worsttttttttttt courier service everrrrrrrrrr. The delivery person didn’t do any effort to deliver my parcel. He said that it is not in his route. He didn’t give me any option where to get it. He... See more

My package was going from Netherlands through Germany. Just the transport from Germany to Czech took 3 days. The german city is around 4 hour drive from Prague. It would be faster to hire a guy riding... See more

Lost my package for over a month. They only started looking for it when i contacted them after 3 weeks of waiting. When the package is finally found and arrives all the contents are bent and broken li... See more

I've often had undelivered parcels with this company. They say the driver rang the bell and couldn't find anyone at home, when I've been at home waiting for the delivery. Twice I've had parcels undeli... See more

Every time I have to do with GLS I prepare for a one star review (should be 0 stars). As usually, they claim that they tried to contact me but they did not. I wonder why anyone hires this company as a... See more

Garbage… Have to figure out how to get a hold of them on the phone(because they don’t want you to call them) all but to find out after nearly 2 weeks, they have lost my package, BECAUSE THEY SENT... See more

Always bought dogfood from zooplus,delivery GLS. Now suddenly they can not find my address ( several times delivered at the same address) Ask me to go to the GLS point, not close to us.Paid for home d... See more

By far, the worst postal company in Austria. I have never had a package handed over to this company that actually got delivered to me. There’s always a false excuse behind their failure to deliver the... See more

3 times in 6 weeks i had packets that was supposed to be delivered home. In each case i had to get a hold of sender to be told there was a failed delivery. Meaning they tried but i apparently was not... See more

Absolutely awful company and dangerous. All my deliveries from "Savotta" was destroyed and damaged, the delivery boxes looked like they where pulled out of a container. Absolutely horrible company. I... See more

Very unreliable company. They openly mock the customer. During one shipment, which has still not been received, the reasons for non-delivery of the shipment are mentioned - incorrect address (3 times)... See more

I ordered a Steam Deck and before ordering it, they said it would take up to 3 days for it to get delivered. I guess Steam thinks GLS is a trusty inter logistics company. I couldn’t have imagined... See more

The worst. At best, incompetent. At worst, liars. My chances of getting a package in the hands of GLS are near zero, and I live in Central Amterdam with plenty of neighbors willing to take items. I... See more

I sent a package with tracking number 93000410307 it has arrived at the final parcel center(Amsterdam) over a week now and they won't get it delivered. Never happened to me before with other logist... See more

This company i wouldn't give one star no communication ,and when there was on a link it said they were returning the parcel back to france after one attempted delivery which I don't believe ha... See more

The WORST shipping company!! Why is anyone using GLS??? They don't answer the phone, they don't come in time, they never stick to the shipping info! Why the heck do they exists???

Absolute dog sh!t of a company. The parcel is in local warehouse already 5 DAYS and still no delivery going through. It went from Germany to Lithuania in less than that. - 0 communication - 0 r... See more

I paid extra to have a home delivery from Nutritienda website. GLS said delivery was failed because I was not home. Liars! I was home just to wait for the delivery! Terrible Service! Avoi this company... See more

How they have a license to exist is beyond me. Every time I've purchased something from a company that use them they have never attempted to deliver to my address and always an ordeal to get my packag... See more

Something that should be a simple delivery turns into a lot of drama, discussions and time wasted. There information provision is flawed, the courier is unreachable and they give you bad ultimatums... See more

I am waiting for a order since a week. The delivery status tells the last stop in Madrid, for 5 days - no updates. Get in contact the customer service but they are sending the same message again a... See more

I honestly don’t understand why companies in Belgium still choose GLS for deliveries. Their service is consistently terrible. They always claim to have rung the doorbell — which is simply not true... See more

I’m really disappointed with GLS. My shipment has been stuck in Hungary for 3 days with no updates or movement. There’s no clear explanation for the delay, and tracking just keeps saying the same th... See more

Congratulations, GLS, on somehow being worse at your job than DHL—and actually making them look competent by comparison. I shipped a small vintage Trinitron to someone in another country using you... See more

Worst delivery service I have ever experienced. I tried for two hours to find a way of contacting them and it is impossible they have a form I can fill in to be alerted via WhatsApp on tracking that d... See more

Not even delivering to my address, had the audacity to back all the way up my driveway and use it as a turning point. Disgraceful.