Hughes Reviews 50,990

Went in to the shop to have a look, sales team were great, not pushy, but offered to answer an questions, had a nice honest conversation (Great Yarmouth) Waited for Black Friday, had a nice extra di... See more

Bought a new TV from Hughes. Very pleased with my purchase, picture and sound quality are excellent. Prices were competitive, and at the time of purchase there was a code available for an additional... See more

We found what we wanted on the Hughes website. Ordering was straightforward. The price was good with the additional bonus of a further discount. The item arrived when indicated. We were kept informed... See more

An outstanding customer focussed service by Nick Loose. Everything was so smooth even when the bank declined payment 3 times for no fault at my end or Hughes. I will certainly be using Hughes... See more

Best price on Black Friday, great selection of top brand products (we wanted an LG OLED tv). Delivered securely and with care by their appointed partner in under 36 hours from ordering.

This is not the first time I've purchased from Hughes and as then and now the experience was made simple with straight forward purchasing system. Most of my purchases are when they have super low pric... See more

I would like to give Hughes Electicals an excellent review for their outstanding customer service. I purchased a compact tumble dryer last, and after 13 months, the door unfortunately came off.... See more

Havent order from Hughes prior to this but I was after a good Sonos deal for Black Friday and a google search yielded this shop. Even better they had a bundle of an Arc ultra and Ace headphones for... See more

I have never received such an excellent service and response before. Placing an order via the website, I was concerned that the delivery date was not suitable and I hadn’t applied a discount code. I r... See more

I am happy by the service received by Hughes. I spotted a problem with product I originally ordered, but after report the issue to the supplier, I receive instant help and replacement product has been... See more

Good experience with the delivery drivers who were professional and quick Good service from the customer service team Big let down on the update that should have been given the day prior , I h... See more

I have dealt with Hughes for decades--but mainly at the Martlesham shop. This is a good firm. But this time was on line. The only problem was the delivery--a valuable product left outside our gate, wh... See more

Excellent service from Liam at Colchester.Bought Samsung OLED TV. Had product in stock,good price,loaded into car for me by a helpful Irish gentleman…..very happy, would use again.

I had an American freezer delivered and was very worried about the delivery as I wasn’t 100% sure it would go through my door. With only two cms spare. The delivery drivers were excellent. So helpful... See more

Spoke to a chap named Nick re changing our rental cooker. So helpful if I were running a company he would be working for me, a genuine chap interested in your problem being solved. There was no being... See more

Decided to make a long overdue upgrade of our tumble dryer. Research showed sufficient detail on the Hughes website to pinpoint a suitable appliance. It helped greatly that they had our chosen appli... See more

I am impressed with the knowledge Harvey had concerning the Fridge Freezers in Hughes. He seemed genuinely interested in guiding me to choose the right product. He was patient and knowledgeable as I... See more

Good value and fast delivery - TV was damaged on receipt would have been down to transport somewhere in the process even though well packaged. Was sorted with one quick phone call and a new one delive... See more

Excellent company and product. The website was easy to use and offered the best price for the Hisense washer dryer we ordered. A choice of delivery dates - a staff member Nick on the phone was so h... See more

I had intended purchasing my new fridge freezer online and only popped into the store to have a proper look at the one I wanted, I am so glad I did. The staff were so friendly and helpful. I was serv... See more

Bought this hood extractor and at the at the time it was delivered the whole item was damaged thingies falling apart and I thought the delivery caused the damage. Got in touch with customer services a... See more

Dishwasher delivered to store on the appointed day, phoned almost immediately to say ready to collect. On collection, reminded to register for free 5 year guarantee. Taken in rain to own van by the s... See more

Arrived earlier than initially predicted. After having to re-attach 2 cables on the LNB (not Hughes problem obviously) Freesat box all set up. Will be saving a fortune going forward.

Not heard of them before. Used Gemini to find good bundle deals on the sound bar I wanted as well as a TV. Have previously been a Richer Sounds customer for TV’s. Very pleased with the price and the s... See more

Great service ordered a 50inch Panasonis TV on Friday the 14 November it arrived 9.35 Saturday 15th super fast delivery ,great black Friday price saved 200 pounds will definitely shop again with Hugh... See more

This is the second review I have given for Hughes Electrics. I had a problem with the new to I purchased and once again I must say the company especially Emma in customer services was outstanding very... See more

Really helpful, efficient, friendly assistant when we ordered the freezer over the phone. We requested a price match and he checked and agreed it. Super easy process throughout. Will continue to buy f... See more

Easy online shop. Next day delivery as planned. Delivery preferences taken into account. Delivery driver called half an hour before arrival. Can't fault it.

Ordered the item and got delivery date and removal of old item. Delivered when stated and removed old appliance. In and out in no time and very polite, curtious and respectful. Will order from Hugh... See more

Great customer support .we had a problem with delivery ( not hughes) was the courier spoke to sarah who put a new delivery on their system and the tv arrived next day can not fault customer service... See more

Outstanding service. Super easy to use website. Great value for money. Delivery came exactly when predicted. Would use again.

I think it’s fair to say Hughes had an unbeatable offer on the Sonos Era 300 speakers this Black Friday. I was looking for a pair as I wanted to replace my Sonos One SL surrounds as I’d rece... See more

Unfortunately our delivery was cancelled during the delivery window we paid for and waited in for. It was delivered two days later and I had to ring up and request a refund for my paid delivery slot.... See more

Great price great service great delivery ..ordered a new Panasonic DVD recorder ..and got it at a great price..CHEAPER than I could find anywhere else including Amazon

Product, price and delivery great. Knocked one star off as when I rang to see if the product was coming back in stock was told definitely no. Had placed order elsewhere at a higher price which had to... See more

Used Hughes for a price match on a vacuum cleaner. They responded quickly, matched the price and delivered the product the next day. I have used Hughes a number of times and the quality of service... See more

The price was fair, easy to use website and the shop staff were well organised for collection. One even carried TV to car. TV matches the product info and reviews on website.

I ordered the built-in-oven from Hughes online, it was bargain to buy also easy to order. The delivery was great they took the old oven for £25. I recommend you all to browse on Hughes website

Top class - Would highly recommend Great price and purchade was simple using the website Delivery on time with plenty of updates. Delievery guys were professional, polite and efficient G... See more

Good info re time of delivery.The 2 men were very professional and friendly which gave an overall 5 star service

Easy to order and delivered on time. Downside is they want to charge £5 to recycle a microwave!!!!! I'm in my late 70s and have no way of taking it to the re-cycle centre and no family locally. The Ra... See more

I recently experienced an issue with a TV purchased from Hughes, and I have to say that the way the company handled the situation was exceptional. After raising my concerns, the Customer Care... See more

Ordered online and fridge freezer was ready for collection shortly after. Staff in store were very helpful.

I had a problem with my oven and the company that made was not good I had it from may I had to get it fix three times then got condemned altos is not a good make and the customer service is very poor... See more

Great product easy to order quick and reliable shipping with plenty of updates! Thank you Hughes

Premium products at competitive prices. Super quick dispatch and delivery. I purchased the Panasonic bread maker.

If I could give more than 5 stars I would , very helpful with several products we bought for our granddaughter for her new flat, we had been let down by two other companies so this was a pleasure to... See more

ORDERED ONLINE,WHICH WAS A BIT SCARRY BUT TV WAS ORDERED AND DELIVERED WHEN ASKED FOR. DELIVERY WAS DELAYED A DAY BUT ALL WENT FINE.TV IS GREAT