Mondial Flowers Reviews 7,845

TrustScore 4 out of 5

4.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the convenience and ease of using the website to send flowers internationally. Consumers highlight the prompt and efficient customer service, with quick responses to inquiries and proactive solutions to ensure timely delivery. Many customers were pleased with the quality and beauty of the flower arrangements, often exceeding their expectations and matching the website's pictures. Consumers underline the reliability of the service, with orders arriving on time and in fresh condition, even for deliveries spanning vast distances. People also appreciate the company's attention to detail, such as contacting recipients to confirm delivery details and ensuring the flowers are delivered at the right time. However, some reviewers express concerns about the size and appearance of the bouquets, noting discrepancies between the ordered product and the delivered one.

Based on these reviews

Rated 4 out of 5 stars
Verified

Easy to make the order. Delivered at the right time. Flowers were well received.

Company replied

Rated 5 out of 5 stars
Verified

Have been informed by friends in Denmark that the flowers we ordered and you delivered, were there for the Church service, Timely and good quality. - Thank you very much!! (Just one comment: we may... See more

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Rated 3 out of 5 stars
Verified

We ordered some flowers for our friends in Germany (we are based in New Zealand) as a thank you gift. We paid over $200 for them including a high delivery price and were disappointed with the size of... See more

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Rated 5 out of 5 stars
Verified

Ordered a bouquet of flowers to congratulate our daughter who was married in Ho Chi Minh City, Vietnam. The florist contacted her the day before to confirm the flowers would be delivered at 9am the n... See more

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Rated 2 out of 5 stars

This company needs to sort out the accuracy of the photos they use for international delivery. I ordered a top price arrangement which in their photo was elegant and carefully arranged. What they prov... See more

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Rated 5 out of 5 stars
Verified

I have used this company twice in the last two months. I needed to have flowers shipped to places in Germany, and this company's service was exceptional. Not only did the flowers get there within 48 h... See more

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Rated 5 out of 5 stars
Verified

Very attractive bouquet sent to my grandaughter, who had just given birth, she was delighted. The shop phoned them in the morning to check they’d be home. They delivered at the agreed time but forg... See more

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Rated 5 out of 5 stars
Verified

I ordered flowers from the suburbs of Philadelphia and the destination was a bowling alley where she was only a guest in a small prefecture in the suburbs of Tokyo Japan. I saw the beautiful... See more

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Rated 2 out of 5 stars
Verified

This what I ordered and paid for $140 USD. Items: Pink Marvel - USD 137.95 Introducing a symphony of pink blooms in our enchanting floral creation. This arrangement, adorned solely with shades... See more

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Rated 5 out of 5 stars
Verified

Thank you for arranging the beautiful flowers. My close relatives in Japan were very touched and appreciative during the most difficult times for them. I am very glad that the flowers bring them co... See more

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Rated 5 out of 5 stars
Verified

Middle of the night, need to send flowers. Small country overseas. Several companies. All expensive. Add on exchange of currency. Add on expensive delivery. Give up and wait until morning......wait!... See more

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Rated 5 out of 5 stars
Verified

Professional, helpful and beautiful quality flowers. Brenda made sure that the birthday bouquet arrived on time in fresh condition. My daughter was so pleased with her gift of stunning flowers and I... See more

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Rated 5 out of 5 stars
Verified

I have always been skeptical of buying on line. It was pretty easy to place my order. The receivers address blocks I didn't quite understand, but the flowers arrived as promised and were very pretty... See more

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Rated 5 out of 5 stars
Verified

The flowers were a gesture of profound gratitude for a substantial act of kindness. The sender was in Europe, the receiver in California. The cost was expensive and raised some doubt, but everything... See more

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Rated 5 out of 5 stars
Verified

Thank you, the gorgeous flowers were delivered on time with my note nicely typed on a beautiful card in an envelope

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Rated 5 out of 5 stars
Verified

I lost a dear friend recently. But living 2000 miles away and attending a short notice funeral, made it impossible for me to attend. Your flower arrangement said more than enough concerning my grief... See more

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Rated 2 out of 5 stars
Verified

Lovely flowers (I think) but I have not heard from the company that the flowers were delivered, nor from the person for whom they were intended.

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Rated 5 out of 5 stars
Verified

Website can be improved, as inadvertently missed a couple of vital notes re delivery. However, I did receive a prompt reply about it which was very constructive so ended up pleased with everything.

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Rated 3 out of 5 stars
Verified

Flowers were delivered on time as per my request. However, I was not notified of the delivery itself by Mondial. Since it was a wedding it was important for me the sender to know whether the... See more

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Rated 5 out of 5 stars
Verified

Sending my daughter flowers for her birthday from here in the USA to Spain was perfect! Beautiful arrangement and a nice bottle of wine! Delivery was flawless! Thank you

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Rated 5 out of 5 stars
Verified

I only use Mondale to send flowers to a person in Italy. The florist they use there is excellent. I'm sure the results vary by city and florist that is used. Good florist = good experience. I will, of... See more

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Rated 3 out of 5 stars
Verified

I understand that you are bridging Oceans but for the amount I paid I felt like the bouquet was on the small side. Maybe a more realistic picture of the size for the price would be in order.

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Rated 3 out of 5 stars
Verified

I was happy with how easy it was to place an order in my own currency, and the quick turnaround time for delivery! They contacted my friend in Portugal for the delivery to ensure the flowers got to he... See more

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Rated 5 out of 5 stars
Verified

The plant for my cousin’s 90th birthday was delivered promptly to Sicily and the plant was truly beautiful as I saw a photo of it.

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Rated 2 out of 5 stars
Verified

You took the order and I paid for a delivery to Rena in Norway. Then a day later you informed me you couldn’t deliver. Most annoying

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Rated 5 out of 5 stars
Verified

Great customer service! Was able to get same day delivery for a birthday bouquet. I emailed customer service to confirm the order and wanted to ensure the flowers would arrive in time. I received a qu... See more

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Rated 5 out of 5 stars
Verified

I was looking to send flowers or a plant for a funeral. It was an easy choice due to a large selection. The order went well and arrive on time the day I picked up for the delivery.

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Rated 5 out of 5 stars
Verified

So easy and simple to use your service in getting flowers arranged for a sick friend in New York. I had anticipated it might be complicated but the reverse was the case.

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Rated 5 out of 5 stars
Verified

I was able to give my father a wonderful birthday surprise from Germany to England. Even men love flowers and I received a photo upon delivery to prove it.

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Rated 5 out of 5 stars
Verified

My sis had a mastectomy and I couldn't be there with her in the UK. I had this company send her flowers at first I thought them expensive but when my sister showed me the flowers and the smile on my s... See more

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Rated 5 out of 5 stars
Verified

The service was very efficient, the website was very friendly and easy to use, they corresponded with me by email immediately about problems with the shipment to Japan, and when we were unable to reso... See more

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Rated 5 out of 5 stars
Verified

My first time sending a bouquet of flowers internationally was a success from the first contact with your web site right up until my recipient’s expressed delight and happiness with his surprise gift... See more

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Rated 5 out of 5 stars
Verified

They are beautiful flowers my love really appreciates for her birthday from me. Thank You Kindly for your service.

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Rated 2 out of 5 stars
Verified

The flowers arrived in a broken, torn box. I paid for this special delivery fee that was needed for the flowers I chose and it still arrived damaged.

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Rated 5 out of 5 stars
Verified

Ordering, accurate delivery time and date are all made easy with this website. The flowers are arriving fresh and beautifully presented.

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Rated 5 out of 5 stars
Verified

The Flowers should be there on Saturday the 4th Octobre. But they aren't there till now.... Now the flowers are there :-) i give 5 stars because of holding the promise to solve the problem. Thx... See more

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Rated 3 out of 5 stars
Verified

It is easy to order. However, I would like to receive a confirmation if the Flowers have been delivered.

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Rated 5 out of 5 stars
Verified

Flowers arrived on time so they could be taken to the funeral before 8am to Australia from Greece. They looked like what I asked for, photo sent from family. Many thanks. Judy

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Rated 2 out of 5 stars
Verified

The flowers our loved one got had no ressemblance what so ever to the one we ordered... I am not going to use your service anymore

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Rated 5 out of 5 stars
Verified

I took a chance. The selection was perfect. The delivery was personal on time and I’m so glad I found you! I totally intend on using u in the future. Thank you

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Rated 5 out of 5 stars
Verified

Your website was easy to use and you actually delivered the flowers I ordered.FTD did not deliver my request to Italy.

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Rated 5 out of 5 stars
Verified

The flowers were arranged in a beautiful manner for the funeral. The family was very appreciative of the arrangement and the timing of delivery. Thank you!

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Rated 5 out of 5 stars
Verified

I live in California and bought flowers for my daughter who is in Spain. I was worried they wouldn’t get to her. But the flowers that you delivered were on time and beautiful! Just what I ordered. Th... See more

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Rated 5 out of 5 stars

The flowers arrived as scheduled, they were beautiful and she loved them! Thank you for a excellent experience!

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Rated 5 out of 5 stars
Verified

Very good service, prompt, and professional. I loved the flowers I sent, and so did my girlfriend :)

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Rated 5 out of 5 stars
Verified

You did and amazing job, My Girlfriend was very pleased with the quality and the service provided.

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Rated 5 out of 5 stars
Verified

The lovely bouquet was delivered to a semi -rural address which was not easy to find…on time! Well done!!

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Rated 5 out of 5 stars
Verified

Very helpful and courteous! I would definitely recommend them to friends and family!

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Rated 5 out of 5 stars
Verified

Delivering the right flowers in time, thnx

Company replied

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Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market
  5. Gift Shop
  6. Online Marketplace

About Mondial Flowers

Written by the company

Mondial Flowers Logo

Who We Are

We are an international flower delivery company who delivers long-lasting fresh flowers through a network of florists. We are enthusiastic about making people happy through fresh flowers and plants, so we work closely with a network of florists in every country we have coverage in. We can deliver to 180+ countries and we aim to cover as many cities, towns and villages as possible! We’re very happy to answer any questions you may have regarding any aspect of our service and our customer service team is at your disposal Mondays to Saturdays.

What We Do

Our main aim at Mondial Flowers is to make it as easy as possible for customers to order flowers for delivery to their loved ones. We understand the difficulties people face when they have family and friends situated in different states, regions or countries. With a worldwide flower delivery service, we strive to bridge the gap between our customers and their loved ones through the beautiful gift of fresh flowers! Since deliveries are done by local florists, we guarantee fresh high quality flowers, delivered in a timely manner.

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Contact Us


Our Guarantees

  • Quick Responses
  • Local Florist Delivery
  • Secure Online Ordering
  • Top-Quality Fresh Flowers

Contact info

4.0

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

I love Mondial for international flower delivery.

I made the booking on Sunday and the flowers got delivered on the Wednesday. Although there was a delay in the delivery time due to flower availability, Brenda at Mondial kept me informed of progress in a timely, polite and professional way. I love Mondial for international flower delivery.

October 12, 2025
Rated 1 out of 5 stars
Verified

No entregaron nada

No entregaron nada
You Don’t send nothing, I bougth a flowers in order birthday for 15 octubre 2025 in Madrid and my uncle doesn’t receive it. Why ????

October 15, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear Customer,

We’re sorry to see your review. As we stated in our email our head office in the delivery country has confirmed that the florist unfortunately mixed up the delivery date with another similar order.

We reached out to offer delivery the following day, but did not receive a response. Please check your inbox or spam folder, as we tried to resolve this as quickly as possible.

We sincerely apologize for the inconvenience and appreciate your understanding.

Kind regards,
The Mondial Flowers Team

Rated 3 out of 5 stars
Verified

Receiver ıs my girl firend .I aspect say so happy but h she complained with her disappointment feeling

Receiver ıs my girl firend .I aspect when she riceve the bunch flowers so happy However she recommended She was not so happy flowers quality.By the way I disepointed Because I aspect She will call at messages to me And express her satisfaction but she ably had complained her condition

October 11, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

We are very sorry to hear that you are disappointed with the flowers delivered!

If you would like you can send us a photo of the flowers delivered by email, so that we are able to investigate this issue further.

Our most sincere apologies for any inconvenience caused.

Kind regards,
Mondial Flowers

Rated 5 out of 5 stars
Verified

Loved in Italy

Flowers made it to Italy just as requested in the correct time frame and everything! Probably more beautiful than shown in picture. My friend felt loved and seen on the other side of the world. Thank you Mondial Flowers!

October 9, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 5 out of 5 stars
Verified

I have sent them the wrong address two…

I have sent them the wrong address two times (one time I had to change the city) and they kindly changed it two times in a row. I was very satisfied with the bouquet as well as their superb customer service. Thank you so much!

October 11, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 5 out of 5 stars
Verified

Perfect gift from best company!

Best taste in organizing the flower bouquet.
Delivered exactly same arrangement as showman on the company website.
Delivered on time!
Very satisfied with the whole purchase and delivery process.
Thank you.

October 8, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 5 out of 5 stars
Verified

Spontaneous Responses

Spontaneous Responses

October 10, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 5 out of 5 stars
Verified

THANK YOU!

Your customer service & product are excellent!
It is a pleasure doing business with you!
Best Regards,

October 10, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 5 out of 5 stars
Verified

The delivery of flowers was correct and…timely

The delivery of flowers was correct and on time. Even though they could not supply my original choice, they were helpful in contacting me in a timely situation.

October 10, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 1 out of 5 stars
Verified

Look at what has happened I have spent…

Look at what has happened I have spent hundreds of euros with you

October 10, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear Customer,

We’re sorry to see your review. Please note that we never received the payment for your order, which is why it could not be processed or delivered.

We kindly ask you to check your payment confirmation or contact your bank or card provider for clarification.

Thank you.

Kind regards,
The Mondial Flowers Team

Rated 5 out of 5 stars
Verified

Good customer service

Your responses to customer questions are really thoughtful and helpful and was very kind and honest

October 10, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 1 out of 5 stars
Verified

Unfortunately you were not able to…

Unfortunately you were not able to deliver the flowers when we needed them to be delivered.

October 10, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear Customer,

We’re sorry to see your review. We sincerely apologize that your order could not be delivered as planned. Unfortunately, as we stated our head office was unable to find a florist available to complete the delivery that day.

We truly regret any inconvenience this may have caused.

Kind regards,
The Mondial Flowers Team

Rated 5 out of 5 stars
Verified

I requested flowers for a Chinese…

I requested flowers for a Chinese person who, because of their cultural beliefs, does not like to receive white flowers or carnations. Mondial Flowers were spot on, beautiful bouquet delivered within the limitations set. Many thanks Mondial Flowers.

October 2, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 5 out of 5 stars
Verified

Delivery on time

Delivery on time, beautiful flowers, well received by my dear friend.
All perfect!!

Peter.

October 9, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 5 out of 5 stars
Verified

I ordered flowers for a funeral in…

I ordered flowers for a funeral in Germany on pretty short notice. I actually got an email right away about the date and time of the service so they could make sure it was on time. And it was all on time! Our longtime friends really appreciated this gesture. I'm very pleased with the service!

October 7, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

Rated 1 out of 5 stars
Verified

Scam

This page is a scam, the flowers never got delivered, the made me look too bad to my girlfriend.
There is no way to contact and get redound

I’m super disappointed and upset

October 2, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Hi Moises,

We’re sorry to see your review, as this doesn’t reflect the full situation. We reached out to you by email regarding your undelivered order and even sent a second and final follow-up, but unfortunately, we never received a response.

It’s important to check your inbox or spam folder, as we clearly offered two solutions either to deliver your order as soon as possible or to issue a full refund. Since we didn’t hear back, we were unable to proceed further.


Kind regards,
Mondial Flowers Customer Support Team

Rated 5 out of 5 stars
Verified

Beautiful Arrangement

Its a bit nerve wracking sending flowers half way around the world, but the florists selection was superb; made my friends day during a difficult time. Thank you.

October 9, 2025
Mondial Flowers logo

Reply from Mondial Flowers

Dear customer,

Thank you very much for your feedback! :)

Kind regards,
Mondial Flowers

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