MyOrigines Reviews 168,600

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive prices, often noting significant savings compared to other retailers. The ordering process is described as easy and straightforward, and consumers appreciate being kept informed about their order's progress with regular updates. People highlight the excellent value for money, especially when considering offers and discounts. Consumers are pleased with the delivery service, describing it as fast and efficient. The careful packaging and inclusion of thoughtful touches, such as gift messages and samples, are also appreciated. The quality of the products is consistently praised, with many customers expressing their intention to repurchase from this retailer in the future.

Based on these reviews

Rated 5 out of 5 stars
Verified

I was chasing a particular tint of lipstick - hard to get hold of. And I was able to buy it through l’Origines from France. Wonderful. This internet really is wonderful for breaking down barriers.... See more

Rated 5 out of 5 stars
Verified

I recently ordered perfume from MyOrigines.com and was genuinely impressed. The price was significantly better than other retailers — I got a 100ml bottle plus a purse spray for less than the cost o... See more

Rated 5 out of 5 stars
Verified

I was looking for a particular shampoo and saw that Mes Origines stocked it. I was further pleased to see that they also had the complementing conditioner. Ordering was easy and delivery fairly prompt... See more

Rated 5 out of 5 stars
Verified

Buy from this company in total confidence great price and FANTASTIC service took just six days to receive my order and that included Saturday and Sunday I will not be using anyone else for my future... See more

Rated 5 out of 5 stars
Verified

I’m loving this website! You can literally find anything you might need, and it offers fantastic deals and great value. I’ve already ordered five times and will definitely continue ordering. Thank you... See more

Rated 5 out of 5 stars
Verified

MyOrigines has a variety of perfumes, cosmetics and men’s toiletries. I bought Armani Code parfum a gift for a male relative as it’s his favourite. MyOrigines prices are very good so I saved money co... See more

Rated 5 out of 5 stars
Verified

I buy my Avene products from here as they are so much less expensive than in Boots (even when on 3 for 2 offers) and I also pick up hard to find French pharmancy skincare I cannot get in the UK. In th... See more

Rated 5 out of 5 stars
Verified

Ordered gift set for my friend's birthday. Item arrived carefully boxed and protected with plenty of paper wrapping. There was a cardboard gift box and special printed gift message enclosed. Would... See more

Rated 5 out of 5 stars
Verified

easy, quick and cheaper than competitors. The only negative, they left the order at a pick up point without even trying to deliver it first which caused me great inconvenience due to the pick up point... See more

Rated 5 out of 5 stars
Verified

Very good company , prices are very competitive All our items have been dispatched and delivered safely and fast Would recommend using this company

Rated 5 out of 5 stars
Verified

I was a bit wary ordering from the website due to how much cheaper the product was from other perfume websites. The ordering process was really easy and I was constantly updated with progress emails o... See more

Rated 5 out of 5 stars
Verified

I love using ,” my Origins “, because the beauty products are so cheap . I am always pleased with my purchases - they’re great ! Also the delivery of my parcel is quick, my purchases are wrapped very... See more

Rated 4 out of 5 stars
Verified

Ordering is easy & prices are good . Tracking link for parcel did not seem to work originally ,but parcel arrived after about a week . Good service generally .

Company replied

Rated 4 out of 5 stars
Verified

The parcel was sealed perfectly but the product itself was not, so I found a leak on opening the packet. It clearly was not transport damage: the product should have been checked before packing.

Company replied

Rated 4 out of 5 stars
Verified

Just as ordered . My personal greeting was included as written It wasn't gift wrapped but did have a cloth bag to pop it into. Very satisfied .

Company replied

Rated 4 out of 5 stars
Verified

The company kept me updated about the status of my package from placing my order till receiving it. The small parfume sample included in the package was really thoughtful. The reason why I didn't gi... See more

Company replied

Rated 4 out of 5 stars
Verified

Very competitive price,easy to order.Would have given 5stars but took ages to comewhich isn’t surprising as company in France,was not on rush anyway !!!

Company replied

Rated 5 out of 5 stars
Verified

MyOrigines were the most competitively priced for the hair products I ordered. Their customer service was excellent. I was notified at all stages from order, despatch to delivery date and received a f... See more

Rated 5 out of 5 stars
Verified

I've used the Vichy concealer for years. Unfortunately it doesn't seem to be available in the UK now. So this is a good alternative way to buy.

Rated 5 out of 5 stars
Verified

Brilliant!! Brilliant savings!! I was going to buy one bottle of aftershave from boots but ended up getting 1 bottle of aftershave and one bottle of perfume for the same price. Worth the few days fo... See more

Rated 5 out of 5 stars
Verified

Great prices ,fantastic choice of fragrances,I was kept up to date on delivery.! I would buy from this company again.!

Rated 5 out of 5 stars
Verified

I’ve ordered a couple of time now.. speedy delivery very happy with my purchase I’ll definitely be ordering again soon thanks l

Rated 5 out of 5 stars
Verified

Excellent service, very fast delivery from overseas, packaged really well with beautiful gift bag included. I have never used this company before, but so glad I did & the price was significantly che... See more

Rated 4 out of 5 stars
Verified

Perfect item excellent pricing only issue with delivery that needed to be signed for an item under £20 that took 3 attempts due to me being out at work.

Company replied

Rated 5 out of 5 stars
Verified

Website was really easy to navigate, couldn't find the product cheaper anywhere. Item was delivered on time, well packaged.

Rated 5 out of 5 stars

Top notch price and coupled with 5⭐️⭐️⭐️⭐️⭐️ service I highly recommend the service just could not be faulted I will be using again without doubt

Rated 5 out of 5 stars
Verified

A great experience for me ! Value..availability.. communication..packaging ..delivery time.. faultless to be honest .. a delighted customer that will definately return to buy . Thanks so much !

Rated 5 out of 5 stars
Verified

Ive bought a few mens fragrances from MyOriginals and will continue to do so, French based firm but still quick delivery and very competitive prices, also your getting a genuine real fragrance, so man... See more

Rated 5 out of 5 stars
Verified

an excellent service goods arrived within the time stated and were well packaged thank you

Rated 3 out of 5 stars

UPDATE Longevity is poor, ive put it on today as its my birthdsy and its faded within a hour or so. When i first trird it on arriving I thought it was lasting whilst in the house in bed chilling,... See more

Company replied

Rated 5 out of 5 stars
Verified

Delivery time was excellent my order was well packaged & I was kept informed of the tracking of my order Very pleased.

Rated 5 out of 5 stars
Verified

Ordered from UK - item was a good price (and on offer) and postage was reasonable. Arrived quite quickly and was packaged well.

Rated 5 out of 5 stars
Verified

Very efficient service. I was kept informed with regard to delivery which was speedy. I would use MyOrigines again.

Rated 4 out of 5 stars
Verified

Seems fine.. quick delivery. Only thing is I messages them to ask a question about my order and never got a reply. Best price i could find on the Internet

Company replied

Rated 5 out of 5 stars
Verified

Great products and prices. Fast delivery and excellent customer service. Thank you *****

Rated 5 out of 5 stars
Verified

My 2nd experience. A faultless purchase and well informed delivery notification process. Obviously the prices are great to. A trusted seller AAAAA

Rated 5 out of 5 stars
Verified

Great purfume delivery isn’t fast but I still got it. I will defo use them again

Rated 5 out of 5 stars
Verified

Good product. Good price. Good follow up of the delivery. Parcel on time.

Rated 5 out of 5 stars

I needed some Mont Blanc Explorer aftershave. After trawling I came across this site. A 200ml bottle was circa £80 with postage. I seem to recall paying £65 previously elsewhere for 100ml. I th... See more

Rated 5 out of 5 stars
Verified

Kept informed every stage of the way - from receipt of order, through the customs process, right to delivery. Thank you. The value of my order was excellent, as was the service.

Rated 5 out of 5 stars

My first order from this retailer and a positive experience from start to finish. Fast dispatch, excellent communication throughout including an update regarding slight shipping delay before I even be... See more

Rated 5 out of 5 stars
Verified

Exactly what I wanted and delivered earlier than expected. Updated every step of the way. Would Recommend highly

Rated 5 out of 5 stars
Verified

I love this shop. Very competetive prices, I was lucky to have a free delivery. Unfortunately no free samples but my purchased perfume was the cheapest on line so I can live without these free samples... See more

Rated 5 out of 5 stars

Ordered the gucci flora gorgeous orchid 100ml at half price. Comes from France I think so it took over a week which is nothing considering I saved £70. Was skeptical first but its all good.

Rated 5 out of 5 stars
Verified

My first experience with this store is positive. I was excited to know where my shipment was going. The shipment arrived on time according to the type of shipping chosen. It was well packaged and a fe... See more

Rated 5 out of 5 stars
Verified

Was a bit suspicious of the site at first as everything seemed too cheap compared to the average market price, but they had a great offer on a perfume (Valentino - Born in Roma) I wanted to purcha... See more

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Company details

  1. Perfume Store
  2. Beauty Products Vending Machine
  3. Skin Care Products Vending Machine

About MyOrigines

Written by the company

MyOrigines, la sélection des plus belles marques beauté.
Parfum, soin, maquillage, capillaire.

Depuis plus de dix ans, my-origines.com est ce point de rencontre unique de marques beauté iconiques et plus confidentielles : plus de 400 marques et 35 000 références.
Passionnés par la beauté, nous vous faisons vivre l’expérience d’une beauté experte à prix juste.
My-origines.com assure une livraison dans près de 26 pays en Europe, soit, pour plus d’un million de clients.

MyOrigines

Written by the company

Notre service client à votre écoute 💌
Du lundi au samedi de 8h à 18h, par téléphone au N° Cristal 0969 321 310
Notre engagement
Cette expertise que nous vous offrons au quotidien, nous a permis de gagner la confiance des plus grandes marques qui nous suivent et nous soutiennent depuis nos débuts. Grâce à une collaboration rigoureuse de nos équipes, nous sommes à même de vous proposer ces attentions particulières qui transforment votre expérience beauté en moments privilégiés : offres personnalisées, rendez-vous d’exception avec nos partenaires beauté, doses d’essais rigoureusement sélectionnées.

Livraison offerte dès 49€

Paiement sécurisé


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

169K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars
Redirected

I received a damaged item in my recent…

I received a damaged item in my recent order from My-Origins. Upon opening the package, I found that the Aesop Panaché d'Agrumes product was broken and had leaked inside the box, rendering it no longer usable.

October 14, 2025
Unprompted review
Rated 3 out of 5 stars
Verified

Great selection

First time I used MyOrigines, and the prices are excellent. And they have a great selection of products. Delivery was fast, and packaged very nicely with a cute little, bag. The only negative point is that all customers are entitled to perfume samples, but this, was not made clear until after I had placed my order. I contacted the customer service dept, but they said there was nothing they could do. So I lost out on samples, and you guys lost out on my custom.

October 5, 2025
MyOrigines logo

Reply from MyOrigines

Hello,

Thank you very much for your feedback and for choosing MyOrigines for your first order. We’re delighted to hear that you appreciated our prices, wide selection, and fast delivery!

We’re truly sorry, however, for the misunderstanding regarding the perfume samples. As mentioned on our website, samples are included depending on availability and the brands that provide them. Unfortunately, they cannot be guaranteed with every order.

We completely understand your disappointment and have forwarded your feedback to the relevant team so that this information can be made clearer during checkout.

If you’d like us to review your order details, please don’t hesitate to share your order number with us at info@my-origines.com
or call 02 00 97 00 15 (Monday to Saturday, 8am–6pm).

Thank you again for your trust, and we hope to have the pleasure of welcoming you back soon.
The MyOrigines Team

Rated 5 out of 5 stars
Verified

Very happy new customer

At the beginning I was very apprehensive about ordering from a company ide never used before , but I can honestly say how wrong I was and will definitely be ordering again I ordered 3 refill perfumes thay came in quick time and all was perfect am very happy , thankyou x

October 5, 2025
Rated 5 out of 5 stars
Verified

Excellent prices

The item I ordered was delivered very quickly in perfect condition and I was kept informed of the orders progress at all times, the prices were excellent and could not be beaten I would recommend this company highly and will definitely be ordering from them again in future

October 5, 2025
Rated 2 out of 5 stars
Verified

Name wrongly written on the parcel

My name on the parcel was wrong and the delivery company could not drop it off. I had to go to the central office and collect the item in person.

October 3, 2025
MyOrigines logo

Reply from MyOrigines

Hello,

We’re truly sorry to hear about the inconvenience caused by the incorrect name on your parcel. After verification, our customer service team has taken note of this issue and reported it to our logistics department to ensure this does not happen again in the future.

You can reach our customer service team at info@my-origines.com
or by phone at 02 00 97 00 15 (Monday to Saturday, 8am to 6pm).

With our sincere apologies for this inconvenience,
The MyOrigines Team

Rated 3 out of 5 stars
Verified

I was really happy with the purchase, but disappointed at the same time.

I was really happy with the purchase.
However I've been given a free sample of 15ml Si Giorgio Armani with my purchase and the gift never arrived.
The reply was that they run out of the gifts and didn't supply me with anything else instead.

I would appreciate if My Origins send me something else instead of the gift like couple of samples ect, but unfortunately nothing was done. They only replied saying the gifts ran out.

I was really disappointed 😔

October 3, 2025
MyOrigines logo

Reply from MyOrigines

Hello,

Thank you so much for your feedback and for choosing MyOrigines. We’re delighted to hear that you were happy with your purchase, but we’re truly sorry for the disappointment regarding the missing 15ml Si by Giorgio Armani sample.

Our free gifts are offered while stocks last, and their availability depends on the quantities received from our partner brands. Unfortunately, the Armani gift ran out sooner than expected, which is why it could not be included in your order. We completely understand your disappointment and have shared your comment with our logistics team to improve communication about gift availability.


We hope to have the opportunity to restore your full satisfaction on a future order.

Kind regards,
The MyOrigines Team

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