My Mystique Reviews 20

TrustScore 1.5 out of 5

1.7

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Company details

  1. Jewelry Store
  2. Fashion Accessories Store

Written by the company

UK's Newest online jewellery store! Offering quality pieces at affordable prices


Contact info

1.7

Bad

TrustScore 1.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 2 out of 5 stars

Unfortunately good fakes

Unfortunately fake items delivered. Libre YSL 90ml and Jean Paul Gaultier 100ml. To be fair they do smell ok and I should have thought twice about the price but, hey ho, we live and learn!

December 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Don't bother

Don't bother. Been waiting over 4 weeks now and keep being told 7-14 days. Originally ordered a product that was out of stock apparently. Only offered a replacement. Absolutely useless

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Bought la vie est belle

Bought la vie est belle
My favour perfume by Lancôme opened up the box and knew straight away this isn’t my favourite perfume no smell whatsoever !
Absolutely disgusted took three weeks to get here to find it fake !
Send a email straight away and awaiting a response
They can have the perfume back and I want a full refund

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware

I ordered a bottle of Chanel Coco Mademoiselle Eau de Parfum (100ml) from Mystique Aura on 9 May 2025 for £67.

When I eventually opened it, the perfume had virtually no scent and smelled nothing like the authentic Chanel fragrance I have worn for over 15 years.
I contacted Mystique Aura straight away, but they:Repeatedly insisted on offering only a 30% partial refund or a replacement I didn’t want.
Dismissed my concerns as “personal perception,” despite the product being clearly substandard and not as described. I have initiated cashbsck via credit card.

May 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Lancôme Idole

I thought the Lancôme Idole was genuine.Took two weeks to arrive.Wasn’t genuine.Paid£59.00.I new straight way as the perfume doesn’t stand up.As I know you can buy a stand for It. Absolutely disgusted.🤢 Just a massive scam.AVOID.If I could put Zero stars I would..😡

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scumbags

Absolute scumbags. DO NOT BUY. These are fakers. One star is way too generous for this bogus company. Bought perfume - fake and opened. SCUMBAGS!!!

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

This is absolutely 💯 SCAM .sending…

This is absolutely 💯 SCAM .sending unknown perfume for order something different.
Then play games like they don't know. Time to take out this fake scamers whos taking money and sending urine spray .
So many people struggle now and sometimes need to buy gift.
Disgusting 🫣 🤮 CORRUPTED CRIMINALS

October 3, 2025
Unprompted review
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Rated 1 out of 5 stars

A word of warning which I learned the…

A word of warning which I learned the hard way, NEVER buy discounted Chanel perfumes from anywhere online because they're FAKE! I was told this by an assistant in Boots. Only buy direct from Chanel or obviously the well known stores. I was scammed.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

I waited 2 weeks for my order!

I waited 2 weeks for my order!! When it arrived it had no cellophane round the box, it seemed like it had already been opened!! When spraying the perfume it smelt nothing like what it should do!! I know this because I’ve used this aftershave for years!!
Stay away from this company!!!

June 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely Brilliant!

Absolutely brilliant product and service. The Karena bracelet is lovely. Fast shipping and amazing customer service. A company which actually cares about the customer.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and lovely items

I purchased the Maya necklace & Kareena bracelet. Both items arrived in good time and are lovely to wear. I'm very pleased with my purchase.
There was also a technical issue with my order, but the Team managed to sort this very quickly and provided a great service!
I would certainly recommend :)

February 10, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing quality

So, I bought the mia bracelet for my lady and I must say the quality was beyond my expectation. And I received very quick. Therefore, 10/10 for shipping and 10/10 for quality. Now my mrs want to order more, so expect more orders from us for sure.

January 22, 2021
Unprompted review
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Rated 2 out of 5 stars

I ordered from them Necklaces

I ordered from them Necklaces
And they delivered without Jewellery box
It was for Christmas gift I ordered 6 of them
But so disappointed

December 29, 2020
Unprompted review
My Mystique logo

Reply from My Mystique

Hi George!
We hope you're well.
So sorry to hear about this.
Unfortunately we don't offer any Jewellery boxes or pouches at this moment in time and nor we do we advertise that we do.
We hope that in the future as the brand grows we can offer extras such as this.
In the meantime, as we have offered to previous customers, we are more than happy to contribute towards the purchase of a jewellery box. If you decide to buy one and show us proof of purchase we would be more than willing to pay partly towards said purchase (within reason)
We hope this helps!

Rated 5 out of 5 stars
Verified

Quick dispatch

Quick dispatch ! The necklaces mya & Amalia and Ariana bracelet are so pretty and great quality would recommend and the price is really good!

September 26, 2020
Unprompted review
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