Pretty smooth transaction - just had to create two separate transfers as I did not want to return to same address ... seems wonky, don't it?
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At MyTransfers we offer reliable airport transfers worldwide. Book Today your airport or holiday taxi or minivan transfer and save BIG. Pre-book your private door-to-door transfer anywhere in the world.
United States
Replied to 82% of negative reviews
Typically replies within 1 week
Arrived On time to the airport as the flight was right on schedule. We had have a long flight with 2 young kids so we were so tired. Went to the meeting point and no sign of anyone we were over an hour waiting and on the phone trying to get things sorted. Eventually they sent another driver for us. On return to the airport from our accommodation yet again no sign of transfer when they allocated a time. Once again I had to be calling to see where or what happened our transfer. 30 mins later it arrived. All I say is thankfully we booked it earloer than we needed as we would of missed our flight home. I will never use this company again
The driver was very friendly, and on time. The car was old and broken on many parts.
Our flight arrived 30mins ahead of schedule and our driver was waiting for us already! Prompt service and vehicle was clean. Highly recommended.
Awful experience with MyTransfers. The driver was not at the pickup point, even after multiple calls to customer service. They kept promising “five more minutes,” but the driver showed up an hour and a half late, with no sign, no apology, and a bad attitude.
All the other companies were there on time with signs and organized pickups, but MyTransfers left me stressed and waiting.
Customer service promised a 40% refund that was never processed—after several follow-ups, they refused to honor it.
Avoid this company. Completely unreliable and unprofessional. Use anyone else for peace of mind.
Driver was very pleasant and on time. Will definitely use again
Our driver arrived on time Van was very clean and tidy Very nice man he was so helpful and polite
Reply from My Transfers
No answer to my several e-mails, cancelling a trip with a doctor's note is not a request...it is a fact.
Terrible Experience
Booked and paid for a meet-and-greet airport transfer. After landing, no driver was present. Customer service told me they were having “communication issues” and that I needed to locate the driver myself. After a long red-eye flight with a young family, this was unacceptable. The driver eventually called and asked us to walk outside to meet him — not the meet-and-greet I paid for. MyTransfers offered no compensation or apology. Poor service, no accountability. Avoid.
Reply from My Transfers
We were very happy with our transfer on September 30. Carlos was very personable and did a great job transferring us from door to door, San Sebastián to the Bilbao airport, while making two sightseeing stops along the way.
Reply from My Transfers
It was easy to find the pick up point. There was a person there who communicated with the driver. He was not very interested in talking to us. We had ordered a premium car for 5 people and a lot of luggage. After about an hour he told us that the driver was stuck inn traffic. after another 30 minutes he told us that the driver was on his way. When we came outside the airport a small run down car came. The liaison thought we were 3 people even though we told him we were five. We had to send half our party with this car and the rest had to wait for another 30 minutes to get transport. This was also a well worn small car. The first driver seemed angry and was unpleasant. The other driver was nice. We ordered the car to get as fast as possible to our destination. We would have been at our hotel much earlier with public transport. Very disappointing. The only positive was that they brought us to our destination Order 2087153
all the service was exemplary and easy to order
Reply from My Transfers
Driver was waiting for us as we came out of arrivals with a clear sign with my name on it. Vehicle was clean and tidy and could accommodate 4 passengers and 4 large suitcase comfortably.
Reply from My Transfers
Good overall service. Vehicle clean and comfortable. Driver helpful.
Reply from My Transfers
This company offers a great service , everything ran smoothly from initial booking to the pick up and drop off...Drivers were punctual, well presented and the transport was clean inside and out with good air conditioning. We were picked up on time both at the airport and our apartment in Benidorm...
Reply from My Transfers
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